We are looking for an Airport Information Desk Executive to assist travelers at our information desk in Siliguri. This role is ideal for individuals eager to start their careers in the hospitality and travel industry.
As an Airport Information Desk Executive, your key responsibilities will include:
1. **Providing Information**: You will greet travelers and provide them with accurate information about flights, baggage services, and airport facilities, ensuring they have a smooth and pleasant experience.
2. **Assisting Passengers**: You will help passengers with queries, direct them to the right terminals, and provide guidance on airport procedures, making their travel experience easier.
3. **Handling Complaints**: You will listen to traveler concerns and complaints with patience, aiming to resolve issues promptly and professionally to maintain customer satisfaction.
4. **Coordinating with Staff**: You will work closely with other airport staff and departments to ensure effective communication and smooth operations, thereby enhancing passenger experiences.
To succeed in this role, a positive attitude and excellent communication skills are essential. You should be friendly, approachable, and able to work well under pressure. Basic computer skills are beneficial for managing information requests. Candidates should have at least completed the 10th grade, and previous experience is not necessary, making this a perfect entry-level position for motivated individuals. Your willingness to help and provide excellent customer service will greatly impact the travel experience of all passengers.
Experience
0 - 1 Years
No. of Openings
66
Education
10th Pass
Role
Airport Information Desk Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
Kolkata