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Fresher Ground Handling Staff Jobs

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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Coimbatore
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are looking for dedicated and motivated Ground Handling Staff to join our team in Coimbatore, India. This full-time position is open to individuals with no experience up to six years. As a Ground Handling Staff member, you will play a vital role in ensuring smooth operations within the airport environment.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers during check-in and boarding processes, ensuring a pleasant and efficient experience.nn2. Baggage Handling: Safely manage the loading, unloading, and sorting of baggage, ensuring all items are accounted for and handled with care.nn3. Cargo Operations: Assist with the handling of cargo, ensuring it is stored and transported correctly in compliance with safety regulations.nn4. Customer Service: Address any passenger inquiries or concerns, offering solutions and maintaining a friendly atmosphere.nn5. Safety Compliance: Follow all safety protocols and procedures to ensure a secure environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates must have completed at least the 10th grade. A willingness to learn and adapt to new situations is essential, along with strong communication skills to interact effectively with passengers and colleagues. Teamwork is crucial, so candidates should be able to work well with others. Reliability and punctuality are important, as the role requires adherence to strict schedules in a fast-paced environment.
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  • Fresher
  • 4.3 Lac/Yr
  • Bhopal
Ground Handling Airport Ground Handling
We are looking for dedicated Ground Handling Staff in Bhopal Airport, India. This full-time role is ideal for freshers who have completed their 12th grade and are eager to start their careers in aviation services.Key Responsibilities:- Passenger Assistance: Help passengers with check-in processes, answer their queries, and guide them through the airport facilities to ensure a smooth travel experience.- Baggage Handling: Safely load and unload luggage onto and from the aircraft, ensuring all bags are handled carefully to prevent damage.- Aircraft Preparation: Support in preparing the aircraft for departures by ensuring that all necessary checks are completed and equipment is in place.- Safety Protocols: Follow all safety guidelines and procedures to maintain a secure environment for passengers, staff, and aircraft.Required Skills and Expectations:Candidates should have strong communication skills in order to effectively interact with customers and colleagues. Attention to detail is essential to ensure that all processes are followed accurately. Candidates should be team players, willing to collaborate with others in a busy work environment. A commitment to high standards of customer service is crucial, as is the ability to work in a fast-paced setting. Flexibility in working hours may be required to meet the needs of flight schedules. This role is a great opportunity to start a career in the aviation industry.
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  • 0 - 2 yrs
  • Patna
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Description:Responsible to provide the highest standard of guest services and ensure to consistently provides the highest services standards.we need only people those whom are really interested to be a part if the companyQualification: - 8th , 10th, 12th Pass to graduate & Post Graduate.Male/Female, Both type Job Candidates requiredhiring for:1. Ground Staff : 24,000 to 52,6002. Cash Counter : 26,600 to 38,6003. Ticket checker-29,600 to 53,6004. Security Guard : 17,600 to 25,6005. Bouncer : 17,600 to 30,6006. Food Counter : 14,600 to 22,6007. Security Supervisor : 21,600 to 35,600Working Area ;- Office + Outlet + Field.People whom are really interested to be apart of the esteemed organization please applyFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.Job location all over India , nearest to your district or airport.Locations are in pan India level and we are really thankful whom are applying for the same.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agen
We are looking for a Ground Staff Supervisor to join our team in Delhi. This role is ideal for individuals with 0 to 5 years of experience who have completed their 10th grade. You will play a key role in managing ground operations effectively.nnKey Responsibilities:nn- Team Coordination: You will supervise the ground staff team, ensuring they work smoothly and efficiently together to meet daily operational goals.nn- Training and Development: It is essential to train new staff members on best practices and company protocols, helping them understand their roles and responsibilities.nn- Operational Oversight: You will monitor ground operations, ensuring compliance with company standards and addressing any issues that arise promptly.nn- Customer Service Management: Address and resolve customer inquiries to enhance their experience, ensuring high levels of customer satisfaction.nn- Safety Compliance: You will be responsible for ensuring all safety regulations are followed by staff, helping to maintain a safe work environment.nnRequired Skills and Expectations:nnCandidates should possess strong leadership and communication skills to effectively manage a team and interact with customers. Attention to detail and problem-solving abilities are crucial for monitoring operations and addressing challenges. A proactive attitude and the ability to work in a fast-paced environment are essential for success in this position. Candidates must be willing to work full-time from the office.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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Openings For Airport Ramp Executive || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna City
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nWe are looking for an Airport Ramp Executive to join our team in Patna City. This full-time position is ideal for candidates with little to no experience but a strong desire to work in the aviation industry. As an Airport Ramp Executive, you will be integral to ensuring smooth operations on the airport ramp.nnKey Responsibilities:nn1. Loading and Unloading: You will be responsible for safely loading and unloading baggage and cargo from aircraft. This task requires attention to detail to ensure that items are handled carefully.nn2. Ground Handling: Assisting in ground handling activities which include directing movement of aircraft on the ground, ensuring safety protocols are followed.nn3. Equipment Operation: You may operate ramp equipment such as tugs and baggage carts, so you must be attentive and responsible while using this equipment.nn4. Team Collaboration: Working closely with other team members, you will participate in collaborative efforts to ensure timely aircraft turnaround.nn5. Safety Compliance: Following safety guidelines and airport regulations is crucial. You will need to be aware of safety practices to maintain a secure work environment.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade. A keen interest in the aviation industry is important, along with good communication skills. Punctuality and reliability are essential as you will be required to work in a dynamic and fast-paced environment. Teamwork and a positive attitude towards learning are highly valued in this role.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Shillong
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join a dynamic team as an Airport Ground Staff member in Shillong, India. This role is ideal for individuals looking to start their career in the aviation industry, offering a chance to support the seamless operation of airport services.nnKey responsibilities include assisting passengers with check-in procedures. You will help travelers check their baggage and provide boarding passes. Next, customer service plays a significant role; you will assist with inquiries and address any concerns passengers may have, ensuring a positive experience. You will also be responsible for coordinating with cabin crew and ground handling teams to ensure timely departures, maintaining communication for any updates or changes. Furthermore, you will help enforce safety regulations, ensuring compliance with airport protocols to guarantee a safe environment for all.nnCandidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and team members. A positive attitude and a willingness to help are essential, as the role involves providing assistance in a fast-paced environment. Basic knowledge of airport operations can be beneficial but is not mandatory. Finally, a commitment to maintaining professionalism and a focus on excellent customer service is vital for success in this role. If you are eager to learn and grow within the aviation sector, this is an excellent opportunity for you.
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Visakhapatnam
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVisakhapatnamTirupatiVijayawadaKadapaKurnoolRajahmundryPuttaparthiRaipurJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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Interview For Airport Ground Staff || 12th Pass - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Surat
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Customer Service Personality Development Basic Computer Skil
Join our team in Surat as Airport Ground Staff, where you will play a crucial role in ensuring a smooth and efficient airport experience. This full-time position is ideal for individuals who are ready to start their career in the aviation industry.nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, provide information about their flights, and handle any inquiries or concerns to enhance their travel experience.nn2. Baggage Handling: Manage the loading and unloading of luggage, ensuring it is transported securely and efficiently, while adhering to safety standards.nn3. Flight Coordination: Collaborate with flight crews and operations teams to ensure timely boarding and departure of flights, helping to maintain the airports schedule.nn4. Safety Compliance: Follow all safety regulations and airport protocols, ensuring a safe environment for passengers and staff at all times.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess good communication skills to interact effectively with passengers and team members. A positive attitude and an ability to work well under pressure are essential. While prior experience is not mandatory, a willingness to learn and adapt in a fast-paced environment is highly valued. Employees are expected to work diligently, demonstrate teamwork, and maintain a professional demeanor while representing the airport. This role offers a unique opportunity to gain valuable experience in the aviation sector.
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  • Fresher
  • 9.5 Lac/Yr
  • Tiruchirappalli
Fine Personality Good Communication Ground Staff Airline Operations Hospitality Aviation Security Interpersonal Skills Ground Handling
As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth and efficient travel experience for passengers. Your responsibilities will include:- Passenger Check-in Assistance: You will help passengers with the check-in process, ensuring they have all necessary documents and guiding them on where to go next.- Baggage Handling: You are responsible for safely loading, unloading, and transferring luggage to and from the aircraft, ensuring that all baggage is managed efficiently.- Customer Service: You will address passenger queries and concerns, providing helpful information regarding flights, boarding procedures, and airport facilities.- Coordination with Airlines: You will communicate with airline staff and other departments to ensure that all operations run smoothly and on schedule.- Safety and Security Checks: You will assist in maintaining safety standards at the airport, ensuring that all areas are secure and that safety protocols are followed.Candidates for this role should possess the following skills and expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with passengers and team members.- Teamwork: The ability to work well with others in a fast-paced environment is important.- Problem-Solving: Quick thinking and the ability to handle unexpected situations calmly will help in providing excellent customer service.- Adaptability: Being open to learning and adapting to various tasks and responsibilities is key to succeeding in this role.- Attention to Detail: You should focus on tasks to avoid mistakes and ensure all operations adhere to regulations.
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  • Fresher
  • 7.5 Lac/Yr
  • Mangalore
Air Ticketing Airport Staff Airlines Cabin Crew Airline Ground Staff Ground Staff Ground Handling Staff Ground Operations Staff
Responsibilities:1. Ensure the safe and efficient handling of aircraft on the ground, including marshalling, towing, and baggage handling2. Assist with passenger boarding and disembarkation, including checking boarding passes and directing passengers to their seats3. Conduct safety checks on aircraft before and after flights, including securing doors and checking emergency equipment4. Communicate effectively with flight crews, air traffic control, and other ground staff to ensure the smooth operation of flights
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Pune
Aviation Ground Handling Airport Ground Handling Ground Staff Activities Ground Operation Ground Management
Join our team as Ground Handling Staff in Pune. This role is ideal for individuals looking to start their career in the aviation industry. As part of our team, you will ensure smooth and efficient ground operations for passengers and flights.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a pleasant travel experience.n n- Flight Operations Support: Assist in the coordination of flight arrivals and departures, ensuring timely and accurate communication with various departments.n n- Safety and Security Checks: Conduct safety checks on baggage and equipment, maintaining a secure environment at all times.n n- Customer Service: Provide information and assistance to travelers, addressing inquiries and resolving issues promptly.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess a positive attitude and strong communication skills. Attention to detail is crucial, as is the ability to work in a fast-paced environment. Flexibility and teamwork are essential, as you will be collaborating with various departments on the ground. This role is full-time and requires commitment, reliability, and a willingness to learn. Ideal for those eager to gain experience in aviation-focused tasks and enhance their career opportunities in the industry.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Ground Management Aviation Airport Ground Handling Airport Cargo
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This full-time position is ideal for freshers who have completed their 12th grade education. nnAs an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services, providing assistance to passengers, and maintaining safety protocols.nnKey Responsibilities:nn1. Check-in Assistance: Help passengers with the check-in process, ensuring their luggage is handled correctly and efficiently, and providing boarding passes.nn2. Customer Service: Address passenger inquiries and concerns, ensuring a pleasant experience by offering support and information about flights, luggage, and airport facilities.nn3. Baggage Handling: Oversee the loading and unloading of baggage onto and from aircraft, guaranteeing that luggage is transported safely and efficiently.nn4. Safety and Security: Ensure compliance with airport safety and security regulations, guiding passengers through necessary procedures and protocols.nn5. Coordination with Airlines: Work closely with airline staff to ensure timely boarding and departure of flights while managing any unexpected delays or issues.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers. A strong sense of responsibility is essential for handling luggage and maintaining safety standards. The ability to work as part of a team in a fast-paced environment is necessary. Freshers are encouraged to apply, and training will be provided to help new employees succeed in their roles.
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  • 0 - 1 yrs
  • Mumbai
Air Hostess Ground Staff Cabin Crew Cashier Security Guard Airline Operations Hospitality Ground Staff Activities Cargo Handling Ground Handling Aviation Security Aviation Airport Operation Interpersonal Skills Passenger Handling Airport Ground Handling
Join the dynamic team as an Airport Ground Staff member in Mumbai, India, where your role is pivotal in providing excellent service at both international and domestic airports.Your key responsibilities will include facilitating the check-in process, assisting passengers with their luggage, and ensuring the smooth boarding and deplaning of flights. You will interact with travelers to handle inquiries, resolve issues, and provide information about flight schedules and airport services. Additionally, you may work alongside cabin crew and supervisors to maintain safety and security standards throughout the airport environment.The ideal candidate should possess a minimum of a 10th-grade education and be open to learning in a fast-paced setting. Strong communication skills are essential for interacting effectively with passengers and team members. Attention to detail and the ability to work collaboratively with diverse teams will help ensure a positive travel experience for all customers. You will be required to work full-time in an office environment at the airport, and flexibility in your schedule is necessary as shifts may vary. There will be no specified benefits or perks outside the expected requirements for training and on-the-job learning, so readiness to adapt and grow in your position is important.If you are passionate about customer service and aviation, this is a great starting point for your career in the airline industry.
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Air Cargo Executive Fresher

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Cargo Executive Air Cargo Cargo Supervisor Cargo Manager Cargo Officer Cargo Handling Cargo Assistant Freight Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Operations Ground Staff Airport Operation
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:HyderabadJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 20,000 - 25,000 per month- Experienced: 25,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Customer Service Good Communication
Ground Handling Staff - Mumbai AirportLocation: Mumbai, MaharashtraDepartment: Airport Ground OperationsJob Type: Full-TimeExperience: Fresher & Experienced CandidatesJob Responsibilities:- Assist passengers with check-in, boarding, and baggage-related services.- Handle passenger queries and provide courteous customer support.- Coordinate with airline and airport teams for smooth ground operations.- Assist with baggage handling, loading, unloading, and baggage tagging.- Support boarding gate and terminal operations.- Ensure airport safety, security, and service procedures are followed.- Maintain proper coordination during aircraft arrival and departure.- Handle documentation and basic operational records when required.Eligibility:- Minimum 12th pass / Graduate preferred.- Good communication and interpersonal skills.- Basic knowledge of English and Hindi.- Ability to work in shifts, including weekends and holidays.- Freshers can apply.Key Skills:Customer Service Communication Passenger Handling Teamwork Baggage Handling Time Management Airport OperationsSalary: As per company norms and experience.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Chandigarh
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our dynamic team as an Airport Ground Staff member in Chandigarh, India. We are looking for enthusiastic individuals with a passion for customer service and a keen interest in the aviation industry. This full-time position is ideal for candidates with 0 to 2 years of experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Assistance: You will help passengers with check-in procedures, ensuring their journey begins smoothly. This includes guiding them through documentation and answering any questions they may have.nn2. Baggage Handling: In this role, you will manage the safe loading and unloading of luggage from aircraft while maintaining a keen eye on baggage safety and security procedures. nn3. Coordination with Staff: You will work closely with other airport personnel to ensure efficient flight operations. This involves relaying important information and promptly addressing any issues that arise.nn4. Safety Compliance: Adhering to airport safety regulations is vital. You will be responsible for following protocols to maintain a secure environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates must possess strong communication skills to interact effectively with diverse groups. A customer-oriented approach and problem-solving abilities are essential for addressing passenger needs. Being a team player who can work under pressure in a fast-paced environment is crucial. Additionally, a positive attitude and a willingness to learn will contribute to your success in this role.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Chennai
GOOD COMMUNICATION Ground Staff Activities Airport Ground Handling
Positions :1.Passenger Service Executive2.Logistics Head3.Screening Officer4.Support Staff5.Hospitality Staff6.Guest Services ExecutiveSalary Package : Rs.2,50,000 to Rs. 4,00,000 Per AnnumRoles & Responsibilities :1.Greeting all types of passengers2.Completing their Queries3.Finishing the Cargo Movement Process4.Detecting the Dangerous Goods & Restricted Articles5.Selling the Goods & Unique ServicesJob Locations :ChennaiPlacement Mode :75 - 150 Hours Of Premium Training With Guaranteed Placement
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Delhi NCR
Airport Operation Aviation Airline Operations Aviation Security Hospitality Ground Staff Activities Cargo Handling Ground Handling Ground Operation Airport Ground Handling
Check-in: Verify tickets and travel documents, issue boarding passes, and check in baggage.Boarding Assistance: Guide passengers to the boarding gate and help with boarding procedures.Baggage Handling: Coordinate baggage loading, unloading, and delivery.Customer Support: Handle passenger complaints, delays, and other travel-related issues.Flight Coordination: Coordinate with airline teams to ensure flights operate smoothly.Safety and Security: Follow airport rules, safety procedures, and security guidelines.Required SkillsGood communication skills.Basic computer knowledge.Customer service skills.Professional appearance and a polite attitude.Ability to work in shifts, including nights and weekends.Basic English and Hindi communication.Eligibility (Generally in India)Education: 12th pass or graduate, depending on the airline and role.Age: Depends on the employer and job vacancy.Experience: Freshers may apply for many entry-level positions.Additional requirements: Some roles may require specific physical, medical, or language qualifications.Salary in IndiaEntry-level airport ground staff salaries can vary considerably, but a rough estimate is 40,000-50,000 per month, depending on the airline, airport, location, and job role.Common ground staff positions:Customer Service ExecutiveAirport Check-in StaffBoarding Gate StaffBaggage Handling StaffRamp AgentGround Operations Executive
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  • Fresher
  • 5.5 Lac/Yr
  • Thiruvananthapuram
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling
We are looking for enthusiastic individuals to join our team as Airport Staff in Thiruvananthapuram. This is a full-time position suitable for freshers who have completed their 12th grade. Key Responsibilities:- Customer Service: Greet and assist passengers, ensuring a pleasant experience as they navigate through the airport.- Check-in Assistance: Help passengers with the check-in process, handling their luggage and ensuring timely boarding.- Information Desk Support: Provide accurate information regarding flight schedules, gate numbers, and other airport services to travelers.- Safety Compliance: Work closely with security teams to ensure all safety protocols are followed, maintaining a secure environment for passengers and staff.- Baggage Handling: Assist in the efficient management of baggage to prevent delays and ensure passengers receive their belongings promptly.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A friendly and approachable demeanor is essential for providing exceptional customer service. Basic problem-solving abilities are necessary to address any passenger inquiries or concerns. Flexibility and adaptability to a fast-paced environment will be important, as the airport operates 24/7. Attention to detail is crucial to ensure compliance with airport protocols and enhance the overall passenger experience.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Hyderabad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Airport Staff Airport Ground Staff Ground Handling Staff Cabin Crew Cargo Handling
As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.Key Responsibilities:- Guest Assistance: Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- Check-In Support: Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- Issue Resolution: Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- Feedback Collection: Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- Safety Protocols: Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.Required Skills and Expectations:- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Chennai
Ground Staff Executive Air Ticketing Ticket Booking Air Ticketing Reservation Airport Ticketing Ticketing Staff Airport Ticketing Agent Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff
An Air Ticketing Executive manages flight bookings, reissues, and cancellations, ensuring accurate travel arrangements for clients. They use GDS systems (Amadeus, Sabre, Galileo) to handle reservations and provide customer service, often requiring a high school diploma or travel tourism certification. Key Responsibilities:Booking and Reservation: Handling domestic and international flight bookings, reissues, and cancellations.Customer Service: Providing information on flights, fares, and policies to travelers.System Proficiency: Utilizing Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo for bookings.Record Maintenance: Maintaining accurate records of all customer transactions, ticket sales, and payments.Support: Resolving customer complaints, managing refunds, and assisting with special requests. Qualifications and Skills:Education: A high school diploma (10+2) is required; a diploma in travel and tourism is often preferred.Experience: Previous experience in airline reservations is highly valued.Technical Skills: Proficiency in GDS systems (Amadeus/Sabre) and Microsoft Office.Soft Skills: Strong verbal/written communication, high attention to detail, and ability to work in a fast-paced environment.Flexibility: Willingness to work in shifts, including weekends and holidays. Typical Requirements:Location: Often based at airports or travel agency offices.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsThiruvananthapuramKannurKochiKozhikodeAgattiGoaBangalore- Permanent / Contract (as applicable)Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Management Ground Hostess Ground Manager Ground Operation Ground Staff Executive Ground Handling Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Airport Supervisor Cabin Crew Air Cargo
As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • East Garo Hills
Airport Ticketing Airline Operations Personality Development Basic Computer Skills Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling
We are seeking an enthusiastic Airport Executive to join our team in East Garo Hills. This is a full-time position suitable for candidates with a passion for the aviation industry, especially those with 0 to 2 years of experience. A minimum of a 12th pass education is required.nnAs an Airport Executive, you will be responsible for managing customer interactions, ensuring smooth airport operations, and assisting passengers with their travel needs. Key responsibilities include:nn- Customer Service: Assist passengers with check-in procedures, luggage handling, and flight information to enhance their travel experience.n- Operational Support: Collaborate with airline staff and other departments to facilitate efficient airport operations, including adhering to safety and security protocols.n- Reporting Issues: Identify and report any operational issues or passenger concerns to ensure timely resolutions and maintain smooth airport functionalities.nnCandidates should possess excellent communication skills and a friendly demeanor. A proactive attitude and the ability to work effectively in a team are essential. You should be organized and detail-oriented, capable of handling multiple tasks simultaneously in a fast-paced environment. A genuine interest in providing outstanding service and helping others is a must, as is the ability to adapt to changing situations. If you are eager to start your career in the airport operations field, we encourage you to apply.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Tezpur Sonitpur
Airline Operations Interpersonal Skills Ground Management Cargo Handling Airport Operation Aviation Aviation Security Airport Cargo Ground Operation Hospitality Ground Staff Activities Ground Handling Passenger Handling Airport Ground Handling
Join our team as Airport Ground Staff in Tezpur, Sonitpur. This full-time position is perfect for individuals looking to start their career in the aviation industry, providing essential support for airport operations.nnKey Responsibilities:nn- Customer Service: Greet and assist passengers as they check in, ensuring a friendly experience.n- Baggage Handling: Safely manage luggage from check-in to loading onto aircraft, ensuring it is tracked properly.n- Check-In Procedures: Facilitate the check-in process, helping passengers with ticketing and boarding passes.n- Communication: Coordinate with various airport departments to relay important information regarding flights and services.n- Safety Protocols: Uphold security measures and adhere to safety regulations to maintain a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively assist passengers and work alongside team members. Attention to detail is crucial in handling luggage and ensuring compliance with safety guidelines. A customer-oriented attitude and the ability to work in a fast-paced environment will contribute significantly to overall passenger satisfaction. Applicants should be 12th pass and comfortable with a work-from-office setup. Previous experience is not mandatory, making this an excellent entry-level opportunity for motivated individuals seeking to grow in the airline industry.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Jorhat
Ground Staff Security Ground Manager Ground Handling Staff Airport Operation
Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Support airport ground operations and baggage services.Assist with cargo handling and documentation, depending on the role.Maintain professional communication with passengers and team members.Follow airport safety, security, and operational guidelines.
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  • Fresher
  • 4.3 Lac/Yr
  • Gorakhpur
Ground Handling Passenger Handling
Join our team as an Air Port Ground Staff member in Gorakhpur,Mahayogi Gorakhnath International Airport India. This full-time role is an excellent opportunity for freshers who have completed their 12th grade education. As an Air Port Ground Staff, you will play a crucial role in ensuring smooth airport operations and providing exceptional support to passengers. Key Responsibilities include:- Passenger Assistance: You will help passengers with check-in procedures, answer queries, and guide them to their respective gates, ensuring a pleasant travel experience.- Baggage Handling: You will be involved in the safe loading and unloading of baggage, ensuring proper handling to prevent damage or loss.- Coordination with Airlines: You will work closely with airline staff to ensure timely flights, communicating any delays or changes to passengers effectively. - Safety and Security Checks: You will assist in maintaining airport security by ensuring that all procedures are followed and addressing any concerns promptly.Required Skills and Expectations:Candidates should have good communication skills to interact positively with passengers and colleagues. Strong attention to detail is important for handling baggage and performing safety checks accurately. A friendly attitude and a commitment to teamwork are essential, as you will be part of a cohesive team working in a fast-paced environment. You should demonstrate a willingness to learn and adapt, as well as the ability to follow instructions diligently. This role is perfect for dedicated individuals looking to start their career in the aviation sector.
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  • Fresher
  • 4.3 Lac/Yr
  • Chandigarh
Airport Ground Handling Ground Handling
As an Airport Ground Staff member in Delhi, Chandigarh International Airport . you will be responsible for ensuring a smooth and efficient airport experience for passengers. This full-time position is ideal for freshers, with a minimum educational requirement of completing 12th grade.No Charges for this Job only Documents Based Hiring, 100% Job Opportunities.Key responsibilities include:1. Passenger Assistance: Help passengers with check-in procedures, answer queries, and guide them through the boarding process.2. Luggage Handling: Manage the loading and unloading of passenger luggage, ensuring that it is handled safely and efficiently.3. Safety Protocols: Adhere to all safety regulations and procedures to guarantee the security of passengers and staff.4. Communication: Coordinate with various departments, including check-in, security, and flight operations, ensuring clear communication for smooth operations.5. Problem Resolution: Address any issues or complaints raised by passengers, providing timely solutions to enhance customer satisfaction.Required skills and expectations include:- Effective communication skills: You should be able to interact clearly and politely with passengers and team members.- Teamwork: Ability to work collaboratively with others in a fast-paced environment.- Customer-oriented mindset: A friendly attitude and willingness to help are crucial in this role.- Attention to detail: Ensuring accuracy in all tasks, especially during busy periods, is important for safety and efficiency.- Flexibility: The role may require working in shifts, including weekends and holidays, to meet the demands of airport operations. This position is an excellent opportunity for individuals looking to start a career in aviation and customer service.
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  • Fresher
  • 4.3 Lac/Yr
  • Delhi
Airport Ground Handling Ground Handling Passenger Handling
As an Airport Ground Staff member in Delhi, Indira Gandhi International Airport Delhi. you will be responsible for ensuring a smooth and efficient airport experience for passengers. This full-time position is ideal for freshers, with a minimum educational requirement of completing 12th grade.No Charges for this Job only Documents Based Hiring, 100% Job Opportunities.Key responsibilities include:1. Passenger Assistance: Help passengers with check-in procedures, answer queries, and guide them through the boarding process.2. Luggage Handling: Manage the loading and unloading of passenger luggage, ensuring that it is handled safely and efficiently.3. Safety Protocols: Adhere to all safety regulations and procedures to guarantee the security of passengers and staff.4. Communication: Coordinate with various departments, including check-in, security, and flight operations, ensuring clear communication for smooth operations.5. Problem Resolution: Address any issues or complaints raised by passengers, providing timely solutions to enhance customer satisfaction.Required skills and expectations include:- Effective communication skills: You should be able to interact clearly and politely with passengers and team members.- Teamwork: Ability to work collaboratively with others in a fast-paced environment.- Customer-oriented mindset: A friendly attitude and willingness to help are crucial in this role.- Attention to detail: Ensuring accuracy in all tasks, especially during busy periods, is important for safety and efficiency.- Flexibility: The role may require working in shifts, including weekends and holidays, to meet the demands of airport operations. This position is an excellent opportunity for individuals looking to start a career in aviation and customer service.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airport Ground Staff member in Patna, India, where you will help ensure a smooth and efficient airport experience for travelers. This full-time position welcomes individuals with varying levels of experience, from freshers to those with up to six years of experience.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers during check-in and boarding. This includes helping with luggage and answering queries.nn2. Baggage Handling: Manage the proper loading and unloading of luggage to ensure it is safely transported.nn3. Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment within the airport.nn4. Customer Service: Create a positive experience for travelers by assisting them professionally and courteously.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade. A friendly and approachable attitude is essential, as you will be interacting with passengers daily. Good communication skills are necessary to convey information clearly and effectively. Flexibility in working hours is important, as airport operations can vary. Teamwork is crucial, as you will collaborate with other staff members to ensure smooth operations. Candidates should be ready to work in a fast-paced environment and must be proactive in addressing passenger needs. A commitment to safety and quality service is expected at all times.
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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Ranchi
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are seeking dedicated individuals to join our team as Ground Staff in Ranchi, India. This full-time position is ideal for candidates with a passion for customer service and a desire to be part of a dynamic work environment. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in, boarding, and luggage handling, ensuring a smooth and pleasant travel experience for all.nn2. Communication: Provide clear and concise information regarding flight schedules, gate changes, and other relevant updates to ensure passengers are well-informed.nn3. Safety Procedures: Adhere to safety protocols and company policies while assisting in the operation of airport processes, contributing to a secure environment for passengers and staff.nn4. Collaboration: Work closely with team members and other departments to streamline operations and enhance efficiency in all ground activities.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 10th grade or equivalent. The position is open to individuals with 0 to 6 years of experience, making it suitable for both freshers and experienced professionals. Strong communication skills are essential, along with the ability to work in a fast-paced environment. A customer-oriented attitude and a teamwork spirit are vital for success in this role. Flexibility to manage various tasks and a commitment to delivering excellent service will greatly contribute to a positive work atmosphere.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Madurai
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
Join our team as Airport Staff in Madurai, India, where you will play a crucial role in ensuring a smooth and pleasant experience for passengers at the airport.nnKey Responsibilities:nn1. Passenger Assistance: Help travelers with check-in procedures, luggage handling, and provide information about flights and airport services.nn2. Safety and Security: Follow safety guidelines and procedures to maintain a secure environment for passengers and their belongings.nn3. Team Collaboration: Work closely with other airport staff members to ensure efficient operations, addressing any issues that arise during daily activities.nn4. Customer Service: Offer friendly and professional assistance to travelers, addressing their inquiries and helping to resolve any issues to enhance their travel experience.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to interact effectively with passengers and team members. A positive attitude and ability to work as part of a team are essential. Attention to detail is important for safety and security protocols. Candidates with experience in customer service will have an advantage, but those with 0-6 years of experience are encouraged to apply. Successful candidates must demonstrate reliability and a willingness to work in a busy airport environment, fulfilling various roles as needed.
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  • Fresher
  • 5.0 Lac/Yr
  • Varanasi
Air Ticketing Airport Ticketing Airport Operation Aviation Ground Staff Activities Air Freight Ground Handling Air Traffic Control Air Cargo
We are looking for an enthusiastic Airport Representative to join our team in Varanasi. This entry-level position is perfect for freshers who have completed their 12th grade and are eager to start their career in the aviation industry.In this role, you will be responsible for assisting passengers at the airport. You will greet guests warmly and provide information about flight schedules, baggage, and services. You will help check in passengers and ensure they have all necessary documents for travel. Additionally, you will manage any inquiries and resolve issues to guarantee a smooth experience for travelers.To succeed in this position, you need excellent communication skills and a friendly demeanor. Being attentive to details is crucial, as you will need to handle various tasks simultaneously. You should be comfortable working in a fast-paced environment and be able to think on your feet, solving problems as they arise.The ideal candidate will be dependable and presentable, representing the company with professionalism. Being a team player will help you work closely with other airport staff to ensure seamless operations. A positive attitude and a willingness to learn will greatly support your growth in this role.Join us to embark on an exciting journey in the airport services sector and help enhance passenger experiences.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Female
  • Guwahati
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Ground Handling Interpersonal Skills Passenger Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking dedicated Airline Ground Staff to join our team in Guwahati, India. This full-time position is ideal for freshers or those with minimal experience who are passionate about the aviation industry.Key responsibilities include assisting passengers with check-in and boarding procedures, ensuring smooth luggage handling, and providing information about flights and airport services. You will play a vital role in creating a positive travel experience for our passengers.In addition, you will be responsible for monitoring flight schedules, managing boarding gates, and addressing any issues that arise during the check-in and boarding process. Maintaining a clean and organized environment in the airport terminal is also essential.To be successful in this role, you should possess strong communication skills to effectively interact with passengers and colleagues. Attention to detail is crucial to ensure all procedures are followed correctly. You must be able to work in a fast-paced environment and handle stressful situations with a calm demeanor. Punctuality and reliability are also key, as you will be part of a team that operates on strict time schedules.Candidates should have completed their 10th standard and be female, as per the job requirements. We welcome enthusiastic individuals eager to learn and grow in the aviation field.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Mumbai
Airline Operations Airport Operation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Aviation Passenger Handling Hospitality Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Mumbai. This role is ideal for recent school graduates and offers a great opportunity to start a career in the aviation industry.Key Responsibilities: - Passenger Assistance: Provide support to passengers during check-in, boarding, and arrival processes, ensuring a smooth travel experience.- Luggage Handling: Safely manage and transport luggage to and from the aircraft, ensuring proper protocols are followed.- Customer Service: Respond to queries and concerns from passengers, maintaining a friendly and professional demeanor throughout their journey.- Safety Procedures: Adhere to safety regulations and procedures, ensuring the well-being of all passengers and staff.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and be female. We seek individuals who are eager to learn and can work in a fast-paced environment. Strong communication skills and a pleasant attitude are essential for interacting with passengers and team members effectively. The ability to work as part of a team while also managing individual responsibilities is crucial. An interest in the aviation industry and a commitment to providing excellent customer service will help you succeed in this role. Being punctual, reliable, and capable of handling stressful situations with grace will contribute to your development in this position.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Management Ground Operation Ground Hostess Ground Handling Staff Air Ticketing Executive Airport Operation Airport Manager Airport Cargo Airport Representative Airport Staff Air Cargo Aircraft Maintenance Cabin Crew Flight Attendant Air Hostess
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsGuwahatiKolkataImphalJorhatSilcharPatnaShillongAizawlDimapurGangtokAgartalaJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Jammu
Cabin Crew Cabin Attendant Airlines Cabin Crew Air Hostess Flight Attendant Flight Steward Flight Stewardess Ground Staff Passenger Handling Passenger Support Passenger Service Executive Airport Passenger Service Associate Guest Relation Executive Airport Operation Airport Representative
Job TitleCabin Crew / Cabin AttendantDepartmentFlight Operations / In-Flight ServicesLocationsJammuSrinagarLehShimlaKullu-ManaliAmritsarLudhianaBathindaJalandharDehradunChandigarhJob SummaryA Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger Safety- Conduct pre-flight safety inspections of the aircraft cabin.- Check emergency equipment before every flight.- Ensure safety equipment is functional and accessible.- Verify emergency exits remain unobstructed.- Demonstrate safety procedures before takeoff.- Ensure passengers comply with safety regulations.- Monitor cabin security throughout the flight.- Handle emergency situations calmly and efficiently.- Administer first aid when required.- Coordinate emergency evacuation if necessary.2. Passenger Service- Welcome passengers professionally.- Assist passengers during boarding.- Help passengers locate assigned seats.- Assist with cabin baggage storage.- Provide assistance to elderly passengers, children, and passengers with disabilities.- Offer special assistance to pregnant passengers.- Resolve passenger concerns courteously.- Maintain a positive travel experience.3. Food & Beverage Service- Prepare meal carts.- Serve meals and refreshments.- Offer beverages according to airline service standards.- Handle special meal requests.- Monitor passenger dietary requirements.- Maintain food hygiene standards.- Collect used trays after meal service.- Manage onboard inventory.4. Cabin Management- Ensure cabin cleanliness.- Monitor lavatory cleanliness.- Maintain cabin temperature and lighting.- Secure cabin before takeoff and landing.- Conduct regular cabin checks.- Assist passengers during turbulence.- Ensure seat belts are fastened when required.5. Emergency Responsibilities- Respond to fire emergencies.- Handle decompression situations.- Manage medical emergencies.- Perform CPR if trained.- Use emergency equipment correctly.- Guide passengers during emergency landings.- Manage security threats.- Coordinate with cockpit crew during emergencies.6. Documentation- Complete flight reports.- Record onboard incidents.- Prepare inventory reports.- Report passenger complaints.- Submit lost-and-found reports.- Record medical incidents.- Maintain accurate service records.7. Customer Care- Handle customer complaints professionally.- Resolve service issues promptly.- Provide information regarding flight schedules.- Assist with missed connections.- Offer special attention to VIP passengers.- Support nervous or anxious passengers.- Maintain excellent customer satisfaction.8. Teamwork- Coordinate with pilots.- Work closely with fellow cabin crew.- Assist ground staff during boarding.- Coordinate with catering teams.- Support maintenance staff when necessary.- Participate in crew briefings and debriefings.Daily DutiesBefore Flight- Attend pre-flight briefing.- Review flight information.- Check weather updates.- Verify passenger information.- Inspect safety equipment.- Prepare cabin.- Check catering supplies.- Ensure emergency equipment is operational.During Boarding- Welcome passengers.- Verify seating.- Assist with luggage.- Help special-needs passengers.- Conduct safety checks.- Ensure cabin readiness.During Flight- Conduct safety demonstrations.- Serve meals and beverages.- Respond to passenger requests.- Monitor cabin safety.- Perform regular cabin inspections.- Handle emergencies if required.After Landing- Assist passengers during disembarkation.- Inspect aircraft cabin.- Complete documentation.- Report incidents.- Secure company equipment.Required QualificationsEducational Qualification- 10+2 (Higher Secondary) minimum.- Diploma or Bachelor's degree preferred.- Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical Skills- Aviation safety procedures- Emergency response- First aid and CPR- Passenger handling- Cabin equipment operation- Food and beverage service- Aviation regulations- DocumentationSoft Skills- Excellent communication- Customer service orientation- Teamwork- Leadership- Time management- Problem-solving- Decision-making- Patience- Adaptability- Professional appearance- Positive attitude- Stress management- Conflict resolution- Cultural awarenessPhysical Requirements- Good overall health and physical fitness.- Ability to stand and walk for extended periods.- Ability to lift and store cabin baggage.- Good vision (corrected vision acceptable as per airline policy).- Ability to swim (required by many airlines).- No visible tattoos or piercings where prohibited by airline policy.- Professional grooming standards.Working Conditions- Rotational shifts.- Domestic and international flights.- Night duties.- Weekend and holiday work.- Long flying hours.- Jet lag and changing time zones.- Frequent travel.Equipment Used- Safety and emergency equipment- Public address (PA) system- Interphone- Meal carts- First aid kits- Fire extinguishers- Automated External Defibrillator (AED)- Emergency slides and life jacketsKey Performance Indicators (KPIs)- Passenger satisfaction scores- Safety compliance- On-time cabin readiness- Service quality- Complaint resolution- Emergency preparedness- Grooming and professionalism- Team performance- Accuracy of flight documentationCareer Progression- Cabin Crew / Flight Attendant- Senior Cabin Crew- Lead Cabin Crew- Cabin Supervisor- Purser / Cabin Manager- In-Flight Service Manager- Cabin Crew Trainer- Quality & Safety Auditor- Base Manager- Cabin Services ManagerSalary (India - Approximate)- Fresher: 25,000-45,000 per month- Experienced (2-5 years): 45,000-80,000 per month- Senior Cabin Crew: 80,000-1,50,000+ per month- International airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
We are seeking dedicated Airport Ground Staff to join our team in Patna, India. This role is ideal for individuals looking to start their careers in the aviation industry, with opportunities for growth and development.nnKey Responsibilities:nn1. Customer Service: Assist passengers during check-in, boarding, and baggage claim, ensuring a smooth and friendly experience.n2. Safety and Security: Maintain high standards of safety by checking boarding passes and luggage, ensuring compliance with airport regulations.n3. Coordination: Work with different teams, including flight crews and baggage handlers, to facilitate efficient ground operations.n4. Problem Resolution: Address passenger inquiries and concerns, helping to resolve any issues that may arise during their travel.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess good communication skills to interact effectively with passengers. A friendly demeanor and a customer-oriented attitude are essential for providing excellent service. While prior experience is not required, a willingness to learn and adapt to a fast-paced environment is necessary. Basic problem-solving abilities will help in addressing passenger needs efficiently. Teamwork is crucial, as you will collaborate closely with colleagues from various departments. A commitment to safety and attention to detail is also important in ensuring a secure travel experience for all passengers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our team as an Airport Ground Staff member in Gwalior, India. This full-time position is ideal for motivated individuals looking to start their careers in the aviation industry. No prior experience is required, making it a welcoming opportunity for enthusiastic candidates.nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers as they arrive, help with check-in procedures, and provide information regarding flights and airport facilities.n n2. Baggage Handling: Manage the safe loading and unloading of passenger baggage, ensuring that items are properly tagged and transported.nn3. Safety Compliance: Ensure all safety regulations and protocols are followed while assisting passengers and during baggage handling.nn4. Communication: Liaise with other airport staff, including flight crews and security personnel, to ensure efficient operations and address any passenger inquiries.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade education. Strong communication skills are essential, as you'll be interacting with passengers and coworkers daily. Being detail-oriented is crucial for ensuring proper baggage handling and safety compliance. Applicants should demonstrate a willingness to work in a fast-paced environment and possess strong interpersonal skills. Being a team player is vital, as you will be collaborating closely with various departments within the airport. Enthusiasm and a professional demeanor are key to creating a positive experience for travelers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Management
Join our team as an Airport Ground Staff member in Indore, India, where you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This full-time position is ideal for candidates with up to 2 years of experience, including fresh graduates.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and baggage inquiries, ensuring a pleasant travel experience.n n- Safety and Security: Maintain safety protocols and assist in security checks to ensure compliance with airport regulations.nn- Communication: Serve as a point of contact for passengers, providing information about flight statuses, gate changes, and airport facilities.nn- Team Collaboration: Work closely with other airport staff and airline personnel to facilitate efficient operations and quick problem resolution.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade education and possess clear communication skills. A friendly and approachable demeanor is essential for engaging with passengers positively. You should be a team player who can work effectively in a fast-paced environment while managing multiple tasks. Strong attention to detail and a commitment to safety are crucial in this role. Prior experience is not mandatory, but a willingness to learn and adapt is highly encouraged. Your role will directly impact the comfort and satisfaction of every traveler passing through the airport.
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Madurai
Passenger Handling Customer Service
Ground Handling Staff - Job DescriptionJob Title: Ground Handling StaffDepartment: Airport Operations / Ground OperationsLocation: AirportEmployment Type: Full-TimeJob SummaryResponsible for providing safe, efficient, and professional ground handling services to passengers, aircraft, and airline operations. The role involves passenger assistance, baggage handling, aircraft turnaround support, and coordination with airline and airport teams.Key ResponsibilitiesAssist passengers with check-in, boarding, baggage, and general airport queries.Handle passenger and baggage documentation accurately.Assist with baggage loading, unloading, tagging, and transfer.Support aircraft arrival and departure activities.Coordinate with airline staff, security, ramp teams, and other airport departments.Assist passengers requiring special services, including elderly passengers and passengers with reduced mobility.Ensure all ground handling activities comply with airport safety and security procedures.Maintain punctuality and help ensure on-time aircraft departures.Report damaged baggage, equipment issues, safety hazards, or operational irregularities to supervisors.Follow company policies, airport regulations, and aviation safety standards.Maintain professional customer service and communication at all times.RequirementsMinimum 10+2 / Diploma / Graduate qualification, depending on the employer.Good communication and interpersonal skills.Basic computer knowledge.Ability to work in shifts, including nights, weekends, and holidays.Physically fit and able to work in a fast-paced airport environment.Customer-service-oriented and able to work effectively as part of a team.Previous airport or ground handling experience is an advantage.Key SkillsCustomer serviceCommunicationTeamworkTime managementProblem-solvingBaggage and passenger handlingSafety awarenessAbility to work under pressure
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Dehradun
Coordination Skills Good Communication Passenger Handling
Ground Staff Executive - Job DescriptionPassengers ka check-in, boarding aur ticket verification handle karna.Passengers ko flight, gate, baggage aur airport facilities ki information dena.Baggage handling aur baggage-related queries/problems solve karna.Boarding gate par passengers ko assist karna.Flight arrival/departure ke time airline aur airport teams ke saath coordination karna.Customer service provide karna aur passenger queries professionally handle karna.Airport ki safety, security aur airline procedures follow karna.Delays, cancellations aur other passenger issues mein assistance dena.
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Looking For Ground Handling Staff

Nigam Tori Opc Pvt Ltd

Self-motivated Customer Relationship Computer Operator
We have vacant of 50 Ground Handling Staff Jobs in Bankura,Purulia,Andul,Medinipur,Kharagpur for Freshers Educational Qualification : Higher Secondary, B.A, B.Com, B.Sc, M.A, M.Com, M.Sc Skill Self-motivated,Customer Relationship,Computer Operator etc.
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Airport Executive || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Uttar Dinajpur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nJoin our team as Airport Staff in Uttar Dinajpur! This entry-level position is perfect for individuals looking to start their career in the aviation industry. nnKey Responsibilities:n1. Customer Service: Assist passengers with inquiries, providing friendly and efficient support to enhance their airport experience.n2. Check-In Assistance: Help passengers during the check-in process, ensuring they have all necessary documents for a smooth journey.n3. Baggage Handling: Safely assist with the loading and unloading of luggage, ensuring items are transported securely and efficiently.n4. Security Protocols: Adhere to airport security guidelines, helping maintain a safe environment for all passengers and staff.nnRequired Skills and Expectations:nCandidates should be at least 10th-grade educated and have a passion for helping people. Strong communication skills and a friendly demeanor are essential as you will interact with passengers regularly. Teamwork is crucial in this role, as you'll work closely with other staff members. Attention to detail is important for following safety guidelines and ensuring passenger safety. Flexibility in your schedule may be required, as airport operations run during various hours. This role is ideal for those who are eager to learn and grow within the aviation industry while working in a fast-paced, dynamic environment.
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Hiring Fresher - Airport Ground Staff - Patna

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna City
Airline Operations Airport Operation Aviation Hospitality Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nWe are looking for enthusiastic individuals to join our team as Airport Ground Staff in Patna City. This is a full-time office-based position ideal for candidates with minimal experience, including those who have just completed their 10th grade.nnKey Responsibilities:nn1. Passenger Assistance: You will help passengers check-in for their flights, ensuring they have their necessary documents ready and providing any needed information.nn2. Baggage Handling: Your role involves overseeing the safe loading and unloading of passenger luggage, making sure all bags are properly tagged and handled with care.nn3. Check-in Support: You will assist in managing the check-in counters, ensuring a smooth process for boarding by helping passengers navigate through various procedures efficiently.nn4. Customer Service: Providing excellent customer service is essential. You will address passenger inquiries and resolve any concerns they may have, creating a positive travel experience.nnRequired Skills and Expectations:nnWe expect candidates to be friendly and approachable, with strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial, especially when handling documentation and baggage. Punctuality and the ability to work in a fast-paced environment are vital. A professional appearance and demeanor are also important, as you will represent the airport staff to travelers and visitors.
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Hiring Fresher / Airport Ground Staff / 10th Pass

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Uttar Dinajpur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nJoin our team as Airport Ground Staff in Uttar Dinajpur, India, where you will play a key role in ensuring a smooth experience for travelers at the airport.nnThe main responsibilities of this position include managing passenger check-ins, assisting with baggage handling, and providing customer service throughout the airport. You will greet passengers, help with any inquiries, and ensure they know their flight details and gate information. Additionally, you will work with the airline's system to check in passengers efficiently and assist with any baggage that may need special attention. Your role also involves maintaining safety standards and keeping the airport environment clean and organized.nnTo be successful in this position, you should have strong communication skills to interact well with passengers and colleagues. Attention to detail is essential, as you will be handling important documents and ensuring the accuracy of check-in processes. Being a team player is important, as you will collaborate with various departments within the airport. A flexible attitude will help you adapt to changing schedules and busy periods. Lastly, a dedication to excellent customer service will ensure that you meet the needs of travelers and create a positive experience in a fast-paced environment.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Raipur
Airport Operation Hospitality Ground Staff Activities Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airline Operations Aviation Airport Cargo Ground Management Ground Operation
Join our team as Airport Ground Staff in Raipur, Chhattisgarh! We are looking for dedicated individuals to support airport operations and ensure a smooth experience for travelers. This is a full-time position ideal for those starting their careers.nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers and provide information about flight schedules, boarding gates, and luggage. Offer assistance to ensure a positive travel experience.nn2. Baggage Handling: Safely manage the loading and unloading of baggage. Ensure that luggage is correctly tagged and delivered to the appropriate destinations.nn3. Check-in Support: Assist passengers during the check-in process. Help them with ticketing and ensure they have the necessary documents for their journey.nn4. Safety and Security: Conduct safety checks in the baggage area and around the aircraft. Follow security protocols to ensure a safe environment for all passengers.nn5. Collaboration with Team: Work closely with other ground staff, airline personnel, and airport authorities. Maintain effective communication to ensure smooth operations.nnRequired Skills and Expectations:nnCandidates should have completed their 10th grade and possess strong communication skills. A customer-friendly attitude is essential to assist passengers effectively. Attention to detail and the ability to work in a fast-paced environment are important. Willingness to learn and adapt, along with a commitment to safety and teamwork, are key to succeeding in this role. Previous experience is not necessary, making this an excellent opportunity for freshers.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Jaipur
Housekeeping Air Ticketing Internal Communication Airport Operation Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Cargo Handling Airport Cargo
We are seeking a dedicated and motivated Ground Staff Executive in Jaipur. This entry-level position is ideal for female candidates who have completed their 10th grade and are looking to begin their career in the aviation industry.nnKey Responsibilities include:nn1. Customer Service: Provide excellent service to passengers at the airport, assisting with their inquiries and ensuring a smooth travel experience.n n2. Check-in Assistance: Support travelers during the check-in process, handling ticketing procedures and ensuring travelers have the necessary documentation.nn3. Baggage Handling: Manage and coordinate the loading and unloading of passenger baggage, ensuring safety and adherence to airline policies.nn4. Coordination with Teams: Collaborate with various departments to maintain effective communication, ensuring that passenger needs are met in a timely manner.nn5. Safety Compliance: Adhere to all safety protocols and regulations set by the airline to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations: Candidates should possess strong communication and interpersonal skills to interact effectively with passengers and colleagues. A positive and approachable demeanor is essential, along with the ability to handle stressful situations calmly. Candidates must be reliable, punctual, and demonstrate a willingness to learn and grow in the aviation field. Attention to detail and the ability to work in a team-oriented environment are also crucial for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Bangalore
Airport Operation Aviation Air Freight Air Ticketing Ground Staff Activities Airport Ticketing Ground Handling Air Traffic Control Air Cargo
We are seeking an enthusiastic Airport Representative to join our team in Bangalore. This entry-level position is perfect for someone looking to start their career in the travel and hospitality industry.nnKey Responsibilities:nn1. Customer Assistance: You will greet passengers at the airport and assist them with check-in procedures, ensuring a smooth travel experience.nn2. Information Provision: Provide passengers with relevant information about flights, terminal facilities, and transport options, making their journey easier and more enjoyable.nn3. Problem-Solving: Handle passenger inquiries and complaints efficiently, working to resolve any issues that may arise during their travel experience.nn4. Coordination with Staff: Collaborate with airline and airport staff to ensure that all operations run smoothly, helping maintain a high standard of service.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and possess strong communication skills to interact effectively with passengers. Good interpersonal skills are important to build rapport and assist customers confidently. The role requires a proactive attitude and a willingness to learn, as you will be engaging in a fast-paced environment. Flexibility in working hours is also required, as airport operations can vary. This position provides an excellent foundational experience for those looking to grow in the travel and hospitality field.
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  • Fresher
  • 4.8 Lac/Yr
  • Kolkata
Hospitality Cargo Handling Interpersonal Skills Communication Computer Fresher
We are looking for dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is suitable for freshers who have completed their 12th grade. Key Responsibilities:- Passenger Assistance: Help passengers at the airport by providing information and support, ensuring a smooth start to their travel journey.- Baggage Handling: Safely manage luggage during check-in and loading processes, ensuring that all bags are handled with care to prevent damage.- Check-in Support: Assist with the check-in process, verifying passenger details, issuing boarding passes, and addressing any queries they may have.- Coordination with Crew: Work closely with airline crew members to ensure timely boarding and departures, facilitating clear communication for efficient operations.- Safety Compliance: Follow safety and security protocols at all times, making sure that all activities comply with airport regulations and standards.Required Skills and Expectations:Candidates must have excellent communication skills to interact positively with passengers and team members. A strong customer service orientation is essential for providing a friendly and helpful experience. The ability to work in a fast-paced environment is important, as tasks can often be time-sensitive. Basic problem-solving skills will aid in addressing passenger concerns efficiently. A team player attitude is expected, along with a commitment to maintaining high standards of safety and service at all times.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Hospitality Ground Handling Cargo Handling Passenger Handling Computer Communication Airline Customer Service
We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. Passenger Assistance: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. Baggage Handling: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. Safety Compliance: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. Communication: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. Team Collaboration: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)
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  • Fresher
  • 4.3 Lac/Yr
  • Around Kolkata
Hospitality Interpersonal Skills Ground Handling Communication Computer
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This role is perfect for freshers who are enthusiastic about the aviation industry and enjoy working in a dynamic environment. Key Responsibilities:- Passenger Assistance: You will help passengers with check-in, boarding, and general inquiries, ensuring a smooth travel experience.- Baggage Handling: You will manage luggage loading and unloading, ensuring that all bags are safely transported and delivered to the correct destination.- Safety and Security Checks: You will conduct routine checks for safety and ensure compliance with airport security regulations.- Communication: You will communicate important information to passengers regarding flight updates and airport procedures, maintaining clarity and professionalism.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to interact effectively with passengers and colleagues. A friendly and helpful attitude is essential as you will be dealing with people from diverse backgrounds. Attention to detail is crucial for ensuring the safety and security of passengers and their belongings. A team-oriented mindset is essential since collaboration with other staff members will be frequent. You should be ready to work in a fast-paced environment and handle any challenges that arise with composure. Flexibility in working hours is also important, as shifts may vary.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Darbhanga
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Ass
We are looking for dedicated Airport Staff in Darbhanga, India. This full-time position is suitable for individuals with 0 to 5 years of experience. A minimum education of 10th pass is required. The role is office-based, ensuring you are part of a dynamic team dedicated to creating a smooth airport experience for travelers.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers by helping with check-in processes, answering questions, and directing them to their gates.nn2. Baggage Handling: Ensure the safe loading and unloading of passengers luggage, maintaining a smooth flow of baggage services.nn3. Safety Regulations: Adhere to airport safety procedures and guidelines to ensure a secure environment for all travelers and staff.nn4. Customer Service: Maintain a friendly and professional demeanor while interacting with travelers, resolving any issues or complaints they may have.nn5. Team Collaboration: Work closely with other airport staff and departments to ensure that all operations run efficiently and effectively.nnRequired Skills and Expectations:nnCandidates should have strong communication skills and the ability to work in a fast-paced environment. A positive attitude and willingness to assist others are crucial. You should be able to follow instructions accurately and work as part of a team. Flexibility in working hours may be necessary, as airports operate on a 24/7 basis.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Aviation Ground Staff Activities Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Aviation Fresher Airline Fresher Airpor
We are looking for an Airport Passenger Service Associate in Gurgaon, India. This role is ideal for individuals with 0 to 5 years of experience and requires at least a 10th-grade education. As part of our team, you will assist passengers and ensure a smooth travel experience.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers at the airport, helping them with check-in, boarding, and other inquiries to enhance their travel experience.nn2. Customer Service: Maintain a friendly and professional demeanor while addressing passengers' needs and resolving any issues that may arise.nn3. Information Dissemination: Share accurate information regarding flight schedules, boarding gates, and related updates to keep passengers informed.nn4. Coordination with Staff: Collaborate with airline staff and security personnel to ensure a safe and efficient airport environment for all travelers.nn5. Problem Solving: Handle situations that may require immediate attention, ensuring passengers feel supported and their concerns are addressed promptly.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and be capable of working in a team-oriented environment. A strong customer service mindset is essential, as you will be interacting with passengers from diverse backgrounds. Being able to manage stress in a fast-paced environment is important, along with a willingness to learn and adapt. An enthusiasm for helping others and a passion for the travel industry will greatly enrich your experience in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Aviation Fresher Airl
We are looking for an Airlines Executive to join our team in Patna, India. This full-time position is ideal for individuals at the start of their careers, with 0 to 5 years of experience. A minimum education of a 10th pass is required.nnKey Responsibilities:nn1. Customer Service: Engage with passengers to assist with inquiries, provide information about flights, and help resolve any issues in a friendly manner.nn2. Ticketing and Reservations: Handle ticket bookings and cancellations, ensuring accuracy in all transactions while guiding customers through the process.nn3. Check-in and Boarding Assistance: Assist passengers during check-in processes and ensure smooth boarding by providing direction and support.nn4. Coordinating with Airlines: Effectively communicate with airline representatives to manage flight schedules and handle any discrepancies or delays.nn5. Documentation and Reporting: Maintain accurate records of passenger details and transactions, preparing reports as required for management review.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong communication skills to interact confidently with customers and team members. Attention to detail is essential for handling bookings accurately. A customer-oriented approach is crucial to provide excellent service. Candidates should be adaptable and ready to work in a fast-paced environment, demonstrating teamwork and a positive attitude towards challenges. Basic computer skills are also expected to perform various administrative tasks efficiently.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Chennai
Air Cargo Executive Air Cargo Cargo Supervisor Cargo Manager Cargo Officer Cargo Handling Cargo Assistant Freight Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Operations Ground Staff Airport Operation
As an Air Cargo Executive, you will play a vital role in ensuring the effective management of air cargo operations. Your responsibilities will include the following:- Cargo Coordination: Collaborate with various teams to arrange the timely and efficient movement of air cargo, ensuring all logistics are managed effectively.- Documentation Handling: Assist in the preparation and verification of all necessary shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations.- Customer Service: Provide support to customers by addressing their inquiries and concerns regarding cargo shipments, enhancing their overall experience.- Inventory Management: Monitor and maintain accurate records of cargo inventories to prevent losses and ensure proper tracking of goods.- Safety Compliance: Adhere to safety regulations and best practices in handling air cargo, minimizing risks during the shipping process.For this role, you are expected to have the following skills and qualifications:- Educational Qualification: A minimum of a 10th-grade pass is required, ensuring a foundational level of education.- Experience: Candidates with 0 to 6 years of relevant experience in the air cargo industry are encouraged to apply, making this position suitable for both freshers and those with some experience.- Communication Skills: Strong verbal and written communication skills are necessary to effectively liaise with team members and customers.- Organizational Skills: Being organized and detail-oriented is critical for managing documentation and inventory accurately.- Team Player: You should work well within a team, collaborating effectively with other departments to meet cargo operational goals. If you are eager to start your career in the air cargo industry and possess the required skills, we look forward to your application.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Mumbai
Air Cargo Executive Air Cargo Cargo Supervisor Cargo Manager Cargo Officer Cargo Handling Cargo Assistant Freight Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Operations Ground Staff Airport Operation
As an Air Cargo Executive, you will play a crucial role in the logistics and transportation of air cargo. The position is located in Mumbai and is suitable for candidates with little to no experience, making it ideal for recent graduates or individuals looking to start their career in the air cargo industry. Key Responsibilities:- Coordination of Shipments: Ensure the timely and accurate coordination of air cargo shipments, which involves tracking shipments from origin to destination.- Documentation Management: Handle all necessary paperwork related to air cargo, including bills of lading and customs documents, to ensure compliance with regulations.- Customer Service: Provide excellent customer support by addressing queries and resolving issues related to shipments, thereby maintaining strong client relationships.- Collaboration with Teams: Work closely with other departments and logistics teams to facilitate smooth operations and ensure that cargo is processed efficiently.- Data Entry and Reporting: Maintain accurate records of shipments and generate reports as needed, ensuring data is up-to-date for decision-making.Required Skills and Expectations:Candidates must have basic knowledge of air cargo operations and be detail-oriented. Strong communication skills are essential for collaborating with team members and providing quality customer service. Problem-solving abilities will help in addressing unexpected challenges in the shipment process. Proficiency in data entry and attention to detail are important for maintaining accurate records. A proactive attitude and a willingness to learn are highly valued for this role. The position requires working from the office in a full-time capacity.
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Air Ticketing Executive Fresher

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Air Ticketing Executive Passport Checking Officer Passenger Service Executive Passenger Support Executive Ground Staff Ground Management Ground Operation Ground Manager Ground Handling Staff Airport Manager Airport Representative Airport Operation Air Cargo Executive
As an Air Ticketing Executive based in Ahmedabad, you will play a crucial role in the travel industry by handling ticket bookings and customer inquiries. The position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Booking Air Tickets: Process and manage air ticket bookings for customers according to their travel requirements, ensuring accuracy and timely confirmations.- Customer Service: Assist customers with inquiries and provide information about flight schedules, fares, and travel options, ensuring a smooth communication process.- Handling Reservations: Manage reservations and changes made by clients, ensuring that all modifications are accurately updated in the system.- Ticketing Support: Provide support in issuing electronic tickets and ensure compliance with both company policies and airline regulations.- Coordination with Airlines: Collaborate with airline representatives to resolve any booking issues or discrepancies, facilitating effective communication.- Documentation: Maintain accurate records of ticket sales and customer interactions, aiding in reporting and performance analysis.Required Skills and Expectations:- Good communication skills are essential for interacting with both customers and airline personnel effectively.- Strong attention to detail is necessary for managing bookings and ensuring accuracy in ticketing.- Basic computer skills are required for handling ticketing systems and maintaining records.- Candidates should exhibit a willingness to learn and adapt to the travel industry's dynamic nature.- A positive attitude and customer-centric approach are crucial for providing excellent service.
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Hiring Fresher / Airport Ground Staff / 12th Pass

BrightFuture RPD Hiring Solutions

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Gorakhpur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Gorakhpur, you will play a vital role in ensuring the smooth operation of airport services. This is a full-time position suitable for candidates with 0 to 1 year of experience who have completed their 12th grade.Key Responsibilities:- Customer Service: You will assist passengers with check-in procedures, provide information regarding flights, and address customer inquiries to enhance overall passenger experience.- Baggage Handling: Responsible for overseeing the correct loading and unloading of luggage, ensuring that all bags reach their correct destinations safely.- Airport Security Compliance: You will work closely with security personnel to ensure that all areas meet safety standards and that proper protocols are followed to ensure passenger safety.- Check-In and Boarding Assistance: Facilitate the check-in process and assist passengers during boarding to ensure timely departures.- Communication: Maintain clear communication with pilots, cabin crew, and other ground staff to support efficient airport operations.Required Skills and Expectations:Candidates should possess excellent interpersonal and communication skills to interact effectively with passengers and colleagues. A friendly demeanor and a customer-focused attitude are essential for handling diverse passenger needs. You should demonstrate attention to detail and the ability to work in a fast-paced environment. Basic computer skills are necessary for using airport systems, and a willingness to learn and adapt to new challenges is expected. Commitment to teamwork and a professional attitude is vital in maintaining a safe and efficient airport experience.
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Hiring Freshers || Airport Ground Staff

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Jabalpur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Jabalpur, you will play a crucial role in ensuring the smooth operation of airport services. This position is ideal for individuals with 0 to 2 years of experience and requires at least a 12th-grade educational qualification. This is a full-time role, and you will work directly from the office.Key Responsibilities:- Passenger Assistance: Provide support to travelers at various points within the airport, ensuring their needs are met and questions are answered effectively.- Check-in Services: Facilitate the check-in process for passengers by verifying their documents, issuing boarding passes, and tagging luggage.- Baggage Handling: Monitor and manage the handling of luggage to ensure that all personal belongings are transported safely and securely.- Customer Service: Address passenger inquiries and concerns promptly, maintaining a high level of customer satisfaction throughout their airport experience.- Coordination with Airlines: Collaborate with airline representatives to ensure that flights are boarding and departing on schedule, assisting with any issues that may arise.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work well under pressure. Flexibility to work varied shifts and a friendly demeanor are essential in providing quality service. Proficiency in basic computer skills is also important for handling check-in systems and customer databases. A commitment to teamwork and dedication to enhancing the customer experience will contribute significantly to success in this role.
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Airport Ground Staff Jobs For 12th Pass Freshers

BrightFuture RPD Hiring Solutions

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Jaipur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Jaipur as an Airport Ground Staff member, where you will play a crucial role in ensuring smooth operations at the airport. This is a full-time, office-based position suitable for candidates with minimal experience.Key Responsibilities:- Passenger Assistance: Support passengers by providing information and guidance, ensuring they have a pleasant experience while navigating the airport.- Check-In Services: Manage the check-in process, including verifying passenger information and issuing boarding passes.- Baggage Handling: Safely and efficiently handle passenger luggage, ensuring it is loaded and unloaded appropriately.- Coordination with Airlines: Communicate with airline representatives to ensure seamless service and resolve any issues related to flight schedules.- Customer Service: Address customer inquiries and concerns promptly, maintaining a professional and friendly demeanor at all times.Required Skills and Expectations:Candidates should have completed their 12th standard and possess strong communication skills to interact effectively with passengers and team members. An ability to work in a fast-paced environment is essential, as is a commitment to providing excellent customer service. Attention to detail is important for managing check-in procedures and baggage handling. Basic problem-solving skills will help address any challenges that arise during operations. A positive attitude and teamwork spirit are essential for contributing to a collaborative work environment. In this role, punctuality and reliability are also crucial to ensure smooth airport operations.
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Air Ticketing Executive Fresher

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsJammuSrinagarLehShimlaKangraKullu-ManaliAmritsarBathindaJalandharLudhianaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsBangaloreMangaloreBelagaviBallariBidarHubaliKalaburgiKoppalMysoreShivamoggaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Mumbai
Cabin Crew Airlines Cabin Crew Cabin Attendant Crew Manager Flight Attendant Flight Steward Flight Stewardess Air Hostess Customer Relationship Cabin Supervisor Passenger Service Executive Customer Handling Staff Ground Staff Air Cargo Cargo Manager Cargo Attendant Air Cargo Executive Air Ticketing Executive
A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.
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  • 0 - 1 yrs
  • Coimbatore
Basic Computers Basic Computer Skills English Language Airline Operations Ground Handling
As an Airport Ground Staff, your primary duty is to ensure smooth operations at the airport. You will work in a dynamic environment where your role is vital for enhancing customer experience. Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures and boarding, ensuring a friendly and efficient process to enhance their travel experience.- Baggage Handling: Manage passenger luggage, ensuring it is correctly tagged and loaded onto the aircraft, while maintaining security and preventing loss.- Safety Checks: Conduct safety inspections of boarding areas and baggage to comply with airport regulations, ensuring the safety and security of passengers and staff.- Communication: Liaise with flight crews, maintenance teams, and other airport personnel to convey important information and updates regarding flight schedules.- Customer Service: Address passenger inquiries and resolve issues effectively, ensuring a positive and helpful interaction that enhances overall satisfaction.Required Skills and Expectations:Candidates should possess a higher diploma or similar qualification. Excellent communication skills are essential, as you will interact with a diverse range of passengers and team members. You should demonstrate strong problem-solving abilities and a keen eye for detail, particularly when handling luggage and safety checks. A customer-oriented mindset is crucial, as your role directly affects passenger satisfaction. Being dependable and flexible to work various shifts is also important in this fast-paced airport environment. Prior experience in customer service is a plus, though not mandatory.
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Hiring Freshers || Airport Ground Staff

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Ahmedabad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Customer Service Personality Development Basic Computer Skil
Join our dynamic team as Airport Ground Staff in Ahmedabad, India, where you will play a crucial role in ensuring smooth airport operations and exceptional customer service.nnKey Responsibilities:n1. Customer Assistance: Provide support to passengers by answering queries, guiding them through check-in procedures, and ensuring their overall comfort and safety.n2. Baggage Handling: Assist in the safe and efficient handling of luggage, ensuring timely delivery to and from the aircraft.n3. Check-in Processing: Facilitate passenger check-in by verifying travel documents and issuing boarding passes, ensuring a seamless travel experience.n4. Coordination with Airlines: Work closely with airlines and other ground staff to coordinate flight schedules and respond to any operational issues that may arise.nnRequired Skills and Expectations:nCandidates should have completed at least the 12th grade and possess strong interpersonal skills, as interacting with passengers and team members is essential. A positive attitude and professionalism in handling various situations, including managing passenger concerns and high-pressure environments, are expected. Basic knowledge of airport operations and an ability to work collaboratively within a team are important for success in this role. Punctuality and reliability are crucial, as you will be part of a fast-paced environment that requires strict adherence to schedules and safety protocols. Previous experience is welcome but not necessary.
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Hiring Fresher / Airport Ground Staff / 12th Pass

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Varanasi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Customer Service Personality Development Basic Computer Skil
Join our team as an Airport Ground Staff member in Varanasi, India, where you will play a crucial role in the smooth operation of airport services. This position is ideal for individuals seeking a rewarding career in aviation, with opportunities for growth and development.nnKey Responsibilities:n- Customer Service: Assist passengers with inquiries, check-in procedures, and boarding, ensuring a positive travel experience.n- Baggage Handling: Safely manage the loading and unloading of luggage, ensuring that all bags are tagged correctly and handled with care.n- Coordination: Work closely with airline staff and security personnel to facilitate smooth operations, including flight schedules and passenger flow.n- Safety Compliance: Follow all safety protocols and regulations to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations:nCandidates should have completed their 12th grade and possess effective communication abilities, enabling them to interact professionally with passengers and colleagues. Adaptability is key, as the airport environment can be dynamic and fast-paced. Basic problem-solving skills are important to address any passenger queries or concerns efficiently. A friendly demeanor with a commitment to excellent service is essential, as ground staff are often the first point of contact for travelers. Previous experience in customer service or related fields is a plus, but not mandatory, as we encourage individuals with 0 to 5 years of experience to apply.
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Hiring Fresher / Airport Ground Staff / 12th Pass

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Lucknow
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Supervisor Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Airport Ticketing Customer Service Personality Development Basic Computer Skil
Join our team as Airport Ground Staff in Lucknow, where you'll play a vital role in ensuring smooth operations at the airport. This position is ideal for individuals who are enthusiastic about the aviation industry, with opportunities for both freshers and those with experience.nnKey Responsibilities:nn1. Passenger Assistance: Help travelers with check-in, boarding, and baggage handling to ensure a pleasant journey.nn2. Customer Service: Provide excellent service to passengers by addressing their queries and concerns promptly and professionally.nn3. Baggage Handling: Safely manage the loading and unloading of luggage, ensuring it reaches the right destination without damage.nn4. Communication: Relay important flight information, including updates and instructions, to passengers and crew members.nn5. Safety Compliance: Follow safety protocols and airline regulations to maintain a secure environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should possess a minimum of a 12th-grade education. Strong communication skills in both English and Hindi are essential to effectively interact with passengers. A friendly and approachable demeanor is important, as you will be the first point of contact for travelers. Applicants should show a willingness to work as part of a team and adapt to a fast-paced environment. Flexibility regarding work hours and the ability to handle stressful situations will contribute to success in this role.
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