Ground Staff Executive Fresher Jobs in Mumbai

We are looking for dedicated Ground Staff to join our team in Mumbai. This role is ideal for individuals seeking to start or advance their career in the aviation industry, with no prior experience necessary.Key Responsibilities:- **Customer Service:** You will assist passengers during their travel experience, ensuring they feel welcomed and supported from check-in to boarding. Excellent communication skills are essential to address inquiries and resolve any issues.- **Check-In Assistance:** You will help passengers with their check-in process, ensuring all necessary documents are in order. Attention to detail is crucial to ensure smooth operations.- **Baggage Handling:** You will manage the loading and unloading of passenger baggage, ensuring that all items are handled with care. This role requires physical stamina and the ability to work in a team.- **Safety and Security Checks:** You will perform safety checks and ensure compliance with airline regulations. A strong sense of responsibility is needed to maintain a secure environment for passengers.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education and have a strong willingness to learn. Good interpersonal skills and a friendly demeanor are essential for engaging with customers. Candidates must be reliable, punctual, and able to work in a fast-paced environment. Flexibility in work hours is also important to accommodate varying flight schedules.

As an Airport Ticketing Executive, you will play a vital role in ensuring that passengers have a smooth and pleasant travel experience. Your primary responsibilities will include the following:- **Ticket Booking and Issuance**: You will assist customers in booking flight tickets by providing accurate information and processing their requests promptly.- **Customer Assistance**: You will greet and guide passengers, addressing their queries and concerns regarding flights, baggage, and travel policies.- **Managing Reservations**: You will update and manage customer bookings, ensuring all details are correct and any changes are properly communicated.- **Payment Processing**: You will handle payments for ticket purchases, ensuring that all transactions are processed securely and efficiently.- **Coordination with Airlines**: You will communicate with various airlines to resolve issues related to ticketing, schedules, and cancellations.- **Maintaining Records**: You will keep accurate records of all transactions and customer interactions to ensure compliance with airline policies.For this role, candidates should have a minimum education level of a 10th pass. Experience in a customer service role is preferred, but not required, making this position suitable for freshers as well as experienced individuals. You should possess strong communication skills, a friendly demeanor, and the ability to handle stressful situations calmly. Attention to detail and a customer-centric attitude are essential. Proficiency in basic computer skills is also required to manage ticketing systems effectively.

We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.

We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- **Check-in Operations:** Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- **Baggage Handling:** Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- **Customer Service:** Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- **Safety Compliance:** Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- **Collaboration with Teams:** Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.

As an Air Cargo Executive based in Mumbai, you will play a crucial role in managing air cargo operations. You will ensure that shipments are processed efficiently and in compliance with regulations. **Key Responsibilities:**- *Shipment Coordination:* Manage the scheduling and processing of air cargo shipments, ensuring timely departures and arrivals.- *Documentation Handling:* Prepare and review necessary shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations.- *Customer Interaction:* Communicate with clients to provide updates on shipment status and address any queries or concerns they may have.- *Cargo Tracking:* Monitor the status of air freight shipments using tracking systems and update clients regularly.- *Team Collaboration:* Work closely with warehouse, logistics, and operations teams to facilitate smooth cargo operations from origin to destination.- *Problem Resolution:* Identify and resolve operational issues related to cargo handling or shipping delays, maintaining high service standards.**Required Skills and Expectations:**Candidates for the Air Cargo Executive role should possess excellent communication skills, both written and verbal, to effectively interact with clients and team members. Strong organizational skills are essential to manage multiple shipments and tasks effectively. Attention to detail is crucial for handling documentation accurately. A basic understanding of air cargo regulations and procedures will be beneficial, and candidates should be comfortable using computers and various software tools. A positive attitude, willingness to learn, and ability to work in a fast-paced environment are highly valued. Ideal candidates should have completed their 12th grade and have 0 to 6 years of experience in a similar role.

Join our dynamic team in Mumbai as a Ground Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling. As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.

We are seeking a dedicated Ground Staff Executive to join our team in Mumbai. This entry-level position is ideal for candidates with a passion for customer service and an interest in the aviation industry.Key Responsibilities:1. **Customer Service:** Provide friendly and efficient support to passengers at check-in, boarding, and baggage claim areas, ensuring a pleasant experience.2. **Check-In Assistance:** Help passengers during the check-in process by verifying travel documents and checking bags, ensuring compliance with airline regulations.3. **Baggage Handling:** Assist in the proper handling and transfer of luggage, addressing any issues or concerns that may arise during the process.4. **Information Providing:** Offer accurate information regarding flight schedules, gate changes, and other travel-related inquiries to maintain clear communication with passengers.5. **Safety and Security:** Ensure compliance with safety and security protocols by following established guidelines and reporting any suspicious activities.Required Skills:A successful candidate should possess strong communication and interpersonal skills, with the ability to interact positively with diverse groups of people. Attention to detail is essential, along with the ability to work efficiently in a fast-paced environment. A friendly demeanor and a problem-solving mindset will help in handling passenger needs effectively. Additionally, proficiency in basic computer skills and a willingness to learn are important for this role. Candidates should be female and have completed their 12th grade education. The position is full-time and will require working from the office.

As an Airport Executive, you will be responsible for assisting passengers at the airport. Your key responsibilities will include assisting with check-in procedures, managing luggage, guiding passengers to their gates, and providing exceptional customer service. You will also need to maintain a professional and courteous demeanor at all times. To excel in this role, you must have strong communication skills, be detail-oriented, and have a positive attitude. Additionally, being able to work efficiently in a fast-paced environment is essential. While no prior experience is required, a high school diploma or equivalent is necessary for this position. If you are a hardworking and dedicated individual who enjoys working with people, this may be the perfect opportunity for you.

Job Openings for 61 Urgent Hiring For Ground Staff Executive Jobs for Freshers in undefined having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree with Good knowledge in Ground Operation, Ground Management, Ground Staff, Ground Staff Executive, Cabin Crew, Air Ticketing, Aircraft Maintenance, Aviation etc.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

The Information Technology Engineer is responsible for designing, developing and implementing software applications and systems to support the organization's operations. They will also provide technical support and assistance to end-users.Key responsibilities include:- Developing and maintaining software applications using various programming languages such as Java, Html, and Autocad- Conducting data analysis to identify trends and patterns- Providing system support and troubleshooting technical issues- Working closely with the team to implement and maintain web tools

Ground Staff Executives oversee and manage airport ground operations such as passenger check-in, boarding, baggage handling, and customer assistance. They ensure smooth coordination between departments and resolve on-ground issues quickly. This role demands strong leadership, communication, and problem-solving skills. Executives also ensure compliance with safety and service standards.Only candidates aged 18-27 years can apply

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=9068229707* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partners

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8865804957* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8445769133* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partners

We are seeking a Ground Staff Executive to join our team in Mumbai. This position is ideal for individuals passionate about customer service and aviation, with no prior experience required. If you are friendly, organized, and enjoy working in a fast-paced environment, this role is perfect for you.Key Responsibilities:1. **Customer Support**: Greet and assist passengers at the airport, ensuring they have a pleasant experience. You will provide information about flight schedules, baggage claims, and boarding procedures.2. **Check-In Procedures**: Facilitate the check-in process for passengers, including verifying travel documents and issuing boarding passes. This involves ensuring that all passengers follow necessary protocols.3. **Baggage Handling**: Manage baggage loading and unloading, ensuring that all luggage is handled with care and delivered to the correct flights promptly and safely.4. **Safety Compliance**: Ensure adherence to safety regulations and company policies. This includes conducting regular checks and reporting any irregularities to supervisors.5. **Problem Resolution**: Handle passenger inquiries and resolve any issues that arise during their journey. This may involve working with different departments to find quick solutions.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling them to interact effectively with passengers and team members. Attention to detail and a strong sense of responsibility are essential, as is the ability to work flexible hours, including weekends and holidays, to meet the demands of the aviation industry. A minimum education of 10th pass is required for this role.

We are looking for reliable and motivated individuals to join our team as Ground Staff in Mumbai. This is an entry-level position, perfect for those who have recently completed their 10th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in procedures, inquiries, and provide essential information related to flights, ensuring a positive experience.2. **Baggage Handling**: Safely manage the loading and unloading of passenger luggage, ensuring proper care and handling to prevent damage.3. **Maintenance of Facilities**: Keep the airport and surrounding areas clean and organized, including waiting areas and check-in counters, to maintain a welcoming environment.4. **Coordination with Staff**: Work closely with other team members and departments, sharing information about flight schedules, passenger needs, and emergencies.5. **Security Checks**: Assist in the implementation of safety and security procedures, ensuring compliance with regulations to maintain a secure environment for all.Required Skills and Expectations:The ideal candidate should have good communication skills to interact effectively with passengers and staff. Attention to detail is crucial to ensure all procedures are followed accurately. Basic problem-solving skills will be beneficial for addressing passenger inquiries and concerns. A positive attitude and a willingness to learn in a fast-paced environment are essential for success in this role. Prior experience is not required; however, a strong work ethic and a commitment to teamwork are highly valued.

We are looking for an Airport Operations Executive to join our team in Mumbai. This entry-level role is ideal for candidates with a passion for the aviation industry and a desire to provide excellent customer service at the airport.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers at check-in counters, boarding gates, and luggage retrieval areas. Help travelers navigate the airport smoothly.2. **Flight Coordination**: Collaborate with airline staff and ground crews to ensure timely departures and arrivals of flights. Monitor flight schedules and assist with any changes.3. **Safety Protocols**: Ensure that all airport safety and security regulations are followed. Help maintain a safe environment for passengers and staff.4. **Problem Resolution**: Address passenger queries and concerns promptly, providing solutions to enhance their travel experience. Handle complaints with professionalism and understanding.5. **Documentation**: Assist with the preparation and verification of travel documents, ensuring that all necessary paperwork is completed accurately.Required Skills and Expectations:Candidates should have strong communication skills and a positive attitude towards customer service. Being a team player is essential, as you will work closely with various departments. A basic understanding of airport operations and a keen attention to detail will help in performing daily tasks effectively. The ideal candidate should be adaptable and willing to work in a fast-paced environment. While prior experience is a plus, enthusiasm and a willingness to learn are highly valued.

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks and demonstrations3. Serving meals and beverages to passengers4. Assisting passengers with special needs or requests5. Acting as a liaison between the flight crew and passengers6. Handling any in-flight emergencies or issues that may arise7. Completing necessary paperwork and reports as required8. Maintaining a professional appearance and demeanor at all times

An Air Hostess (also known as Cabin Crew or Flight Attendant) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. The role combines customer service, safety management, and emergency response duties. Key Responsibilities: Pre-Flight Duties:Attend pre-flight briefings with pilots and senior crewCheck emergency equipment and cabin cleanlinessVerify passenger list, special requests, and meal plans In-Flight Duties:Welcome passengers and assist with boardingConduct safety demonstrations and ensure complianceServe food and beveragesAssist passengers with seating and luggageHandle special passengers (elderly, children, VIPs)Provide first aid when required Post-Flight Duties:Ensure passengers disembark safelyPrepare flight reportsCheck cabin for lost items Safety Responsibilities:Ensure adherence to aviation safety regulationsHandle emergency situations such as:TurbulenceMedical emergenciesFire or evacuationOperate emergency equipment (oxygen masks, life jackets, exits) Required Skills:Excellent communication and interpersonal skillsStrong customer service orientationProblem-solving and quick decision-making abilityTeamwork and coordinationCalmness under pressureGrooming and professional appearance Educational Qualification:Minimum: 12th PassPreferred: Diploma/Degree in Aviation, Hospitality, or Travel & Tourism Eligibility Criteria:Age: 18-27 years (varies by airline)Height:Female: 155-160 cm minimumMale: 170 cm minimumGood eyesight (may allow corrected vision)Proficiency in English and Hindi (additional languages are a plus) Work Environment:Airlines (Domestic & International)Frequent travel across cities and countriesIrregular working hours, including night shifts and holidays Salary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthAdditional perks:Free or discounted air travelLayover allowancesMedical insurance

An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month

Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.

As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.

As a Ground Staff member in Mumbai, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:- **Customer Service**: Assist passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.- **Check-in and Boarding Procedures**: Manage the check-in process by verifying passenger documents and issuing boarding passes, ensuring everything runs on schedule.- **Baggage Handling**: Help with the loading and unloading of luggage and make sure that bags are delivered to the right destinations efficiently.- **Information Assistance**: Provide accurate information to passengers about flights, schedules, and policies, acting as a friendly point of contact.- **Emergency Procedures**: Understand and implement safety and emergency procedures effectively to ensure passenger safety at all times.- **Team Collaboration**: Work closely with other staff members, including cabin crew and security, to maintain operational efficiency and a friendly environment.To succeed in this role, you should have excellent communication skills and a strong customer service mindset. Being detail-oriented and able to work in a fast-paced environment is essential. A positive attitude and the ability to handle stressful situations will benefit you greatly. Additionally, familiarity with airport operations and a basic understanding of safety regulations are advantageous. Having a high school diploma is required, and prior experience in customer service is a plus, though not mandatory.

We are looking for an Air Cargo Executive to manage air cargo operations. This role is suitable for candidates with 0 to 6 years of experience. You will work from our office in Mumbai.**Key Responsibilities:**- **Coordination of Shipments:** Manage the logistics of air cargo shipments, ensuring timely processing from pick-up to delivery.- **Documentation Handling:** Prepare and verify all necessary shipping documents, including air waybills and customs declarations, to ensure compliance with regulations.- **Customer Service:** Act as the main point of contact for clients, addressing inquiries and providing updates on shipment status to maintain customer satisfaction.- **Network Collaboration:** Collaborate with airlines, freight forwarders, and customs officials to streamline operations and resolve any issues that arise.- **Data Entry and Reporting:** Ensure accurate entry of cargo data into systems and generate reports for management to track performance and identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential for liaising with clients and partners effectively.- Attention to detail is crucial for handling documentation and ensuring compliance with regulations.- Basic knowledge of logistics and air cargo operations will be an advantage, but not mandatory.- Candidates should be reliable, punctual, and able to work in a fast-paced environment.- A proactive attitude and willingness to learn new systems and processes are expected from all applicants.

Key ResponsibilitiesAccept cargo bookings from customers, agents, and freight forwarders.Coordinate with airlines, warehouse staff, and transporters for timely movement.Prepare and verify shipping documents such as Air Waybill (AWB), invoices, packing lists, and customs paperwork.Ensure cargo complies with safety and security regulations (weight, packing, labeling).Track shipments and provide status updates to clients.Handle special cargo: perishable, valuable, dangerous goods, or live animals.Resolve delays, damages, or missing shipment issues.Maintain records in cargo management systems.Support billing, rate quotations, and payments.Daily Work ActivitiesCommunicating with airline cargo departments.Coordinating loading/unloading schedules.Monitoring flight departures and arrivals.Responding to customer queries by phone/email.Filing and auditing documents.Skills & CompetenciesKnowledge of cargo documentation & customs rules.Computer literacy (MS Office, booking systems).Good communication and coordination skills.Attention to detail and accuracy.Ability to work under deadlines and shift schedules.Problem-solving ability.Educational QualificationDiploma / Graduation (aviation, logistics, or any field).Certification in air cargo or IATA courses is an advantage.Who They Work WithAirlinesFreight forwardersCustoms officialsWarehouse teamsTransport providersWork EnvironmentAirports, airline cargo terminals, logistics companies, freight forwarding offices.