2

Front Office Executive Graduate Fresher Jobs in Guwahati

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Hiring Freshers || Front Desk Executive

Lakshmi North East Solutions (LNES)

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Guwahati
Front Desk Associate Receptionist Front Office Operations Front Office Good Communication
- Greet and welcome patients, visitors and accompanying guests with professional, courteous and empathetic manner as soon as they arrive at the clinic.- Manage check-in and check-out processes: register new patients, verify and update patient demographics, ensure correct documentation (ID, consent forms, health history) are collected.- Maintain a neat, clean and presentable front-desk/reception area, ensuring brochures, displays (for hair transplant, aesthetic procedures) are stocked, and waiting area is comfortable.- Handle appointment booking, rescheduling, cancellations for consultations, pre-operative assessments, surgical procedures, and follow-up visits (hair transplant, cosmetic surgery).- Communicate with clinicians, technicians, support staff (surgery coordinator, nursing, after-care) to confirm schedules, prepare rooms; ensure patient arrival times and room allocation are optimised.- Send appointment reminders (via phone, SMS, email) to minimise no-shows; document and follow-up as needed.- Answer incoming telephone calls, respond to email and online enquiries about hair-transplant and cosmetic surgery services, pricing, packages, procedure information, financing/EMIs if offered; redirect to appropriate staff as needed.- Assist patients with paperwork: consent forms, pre-surgery instructions, post-surgery care instructions, as directed by clinical coordinator.- Update and maintain electronic/digital patient records, ensure correct filing of physical and digital documents in compliance with privacy and confidentiality norms.- Collect payments/co-payments at reception (consultation fees, pre-procedure deposits), issue receipts, and coordinate with accounts/finance team for billing of surgical packages, follow-ups, and after-care services.- Maintain cash/transaction records, cash-drawer reconciliation at end of shift if applicable, and ensure all receipts are properly logged.- Manage patient flow in the clinic so that patients are seen timely, waiting times are minimised, and the reception liaises with nursing/clinical teams to alert when patients are late, preparation is needed, or rooms are ready.- Be the first face/voice of the clinic: ensure patients feel welcomed, comfortable and informed. Address queries patiently; escalate complaints or concerns appropriately.- After procedures, assist in follow-up scheduling, patient feedback calls or messages to check on patient satisfaction, essentials of after-care, and encourage retention/follow-ups.- Ensure all patient interactions, records and communications are handled with strict confidentiality and in compliance with legal/medical privacy regulations.
View all details
Apply

Urgent Requirement For Front Office Executive

Future Career

  • 0 - 1 yrs
  • Guwahati
Communication Interpersonal Skills Customer Support Corporate Recruitment Soft Skills Computer Application Administrative Skills Problem Solving Team Building
We have vacant of 1 Front Office Executive Job in Guwahati, for Freshers Educational Qualification : Advanced/Higher Diploma, B.A, B.C.A Skill Communication,Interpersonal Skills,Team Building,Customer Support,Corporate Recruitment,Soft Skills,Computer Application,Administrative Skills,Problem Solving etc.
View all details
Apply

Freshers For Front Office Executive - Guwahati

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Guwahati
Basic Computer Skills Presentable Office Work Front Desk Coordination Skills Administrative Skills Telephone Handling Receptionist Activities Customer Service
- Greet guests upon arrival with a warm and professional demeanor.- Efficiently process check-ins and check-outs, ensuring all guest details are accurately recorded.- Handle guest reservations, ensuring accurate and timely entry into the hotels reservation system.- Assist guests with booking inquiries, room availability, special requests, and preferences.- Provide exceptional customer service by addressing guest queries, concerns, and special requests promptly and efficiently.- Ensure all guest documentation is completed, including registration cards and payment details.- Verify identification and payment method at check-in.- Ensure all guest preferences and special requests are noted and communicated to relevant staff.- Answer incoming calls to the front desk, responding to guest inquiries or transferring calls to the appropriate department.- Assign rooms to guests based on availability and preferences while ensuring the optimal room type for their stay.- Prepare and issue guest bills, ensuring all charges are correctly applied and explaining any discrepancies.- Communicate guest preferences and special requests to housekeeping, restaurant, and other departments for a seamless guest experience.- Keep the lobby area welcoming and presentable at all times, representing the hotel's brand image.- Ensure that the hotels security procedures are followed, including verifying guest identification and room keys.- Encourage guests to provide feedback on their stay and assist with any post-departure queries or issues.- Prepare daily financial reports and submit them to the finance department.- Prioritize urgent guest requests while ensuring consistent service to all guests.
View all details
Apply

Front Desk Executive Jobs For B.A/B.B.A Freshers

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Six Mile Guwahati
Front Desk Executive Administrative Operations Communication Skills Presentation Skills
- Greet guests upon arrival, assist with check-in, and ensure smooth check-out processes, handling all necessary documentation.- Assist with reservations over the phone, email, and in-person. Ensure the reservation system is updated and accurate.- Address guest inquiries and provide information regarding hotel services, local attractions, and amenities.- Listen to guest concerns and complaints, and escalate issues to senior staff when needed to ensure guest satisfaction.- Answer incoming calls, transfer calls to the appropriate department, and take messages for staff or guests.- Handle payments, process billing, and manage transactions accurately, including cash, credit cards, and other payment methods.- Liaise with housekeeping, maintenance, and other departments to ensure that guests needs are met.- Keep the front desk area tidy and organized, ensuring all materials like brochures, maps, and forms are stocked.- Assist with special requests such as arranging transport, room service, or restaurant reservations.- Monitor the hotels security, ensuring that only authorized individuals access guest areas. Follow safety procedures for emergencies.- Promote hotel services and facilities to guests, such as restaurants, spas, events, and excursions.- Maintain accurate guest records and assist with administrative duties like filing and documentation.- Assist in upselling rooms, packages, and other services to guests, improving overall revenue for the hotel.
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Jobs by Related Category

Hiring Fresher - Front Office Manager - Guwahati

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Female
  • Guwahati
Communication Skills Administrative Roles Documentation Front Desk Officer Front Office Executive Receptionist
- Greeting Patients and Visitors: Provide a welcoming and professional greeting to patients, visitors, and guests upon their arrival at the hospital.- Appointment Scheduling: Handle patient appointment bookings, cancellations, and rescheduling, ensuring that the hospital's schedule is well-maintained.- Managing Patient Inquiries: Answer phone calls, emails, and in-person inquiries, providing accurate information regarding hospital services, doctor availability, and medical procedures.- Patient Registration: Collect and verify patient information, including personal details, medical history, and insurance information, and ensure the proper documentation is completed.- Handling Administrative Tasks: Perform general administrative duties such as filing, data entry, managing patient records, and ensuring confidentiality in handling sensitive patient information.- Coordinating with Medical and Support Staff: Communicate effectively with doctors, nurses, and other hospital staff to relay patient information, schedule appointments, and address any patient needs.- Managing the Hospital's Reception Area: Maintain a clean, organized, and professional reception area, ensuring that the environment is comfortable for patients and visitors.- Insurance Verification: Assist in verifying insurance details and benefits for patients, and guide them on necessary paperwork or procedures related to insurance claims.- Billing and Payment Processing: Provide assistance with billing queries, payment processing, and issuing receipts for services rendered, ensuring accuracy in billing records.- Emergency Handling: Direct patients or visitors to the appropriate area in case of medical emergencies, and coordinate with medical staff for timely intervention.- Managing Hospital Records: Ensure proper documentation and filing of patient medical records, test results, and other important information according to hospital protocols.
View all details
Apply

Apply to 2 Front Office Executive Graduate Fresher Jobs in Guwahati

  • Guwahati Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs