Interpersonal Skills Female Jobs in Guwahati

- Provide expert guidance to prospective students on various study options, universities, programs, and countries based on their academic background, career goals, and interests.- Conduct personal consultations to understand the students aspirations, academic qualifications, and financial situation to recommend suitable study abroad options.- Help students choose universities and academic programs that match their preferences, budget, and qualifications.- Review and verify student documents to ensure accuracy and completeness before submission to institutions.- Provide guidance on visa application procedures, helping students gather the required documentation and meet embassy requirements.- Stay informed about the latest information on universities, courses, admission criteria, and scholarship opportunities, keeping students updated.- Establish and maintain strong relationships with universities, colleges, and institutions abroad to stay informed about their offerings and admission processes.- Maintain an organized database of student inquiries, applications, and follow-ups in CRM or other management systems.- Track the progress of student applications and follow up with students and institutions to ensure timely completion of procedures.- Assist in organizing seminars, webinars, and promotional events to educate potential students about study opportunities abroad.- Provide ongoing support to students post-admission, helping them with travel arrangements, accommodation, and settling into their new environment.- Regularly attend workshops, seminars, and training sessions to stay updated on international education trends, immigration policies, and counseling techniques.

- Expertise in managing and maintaining customer databases, using CRM software to track interactions, sales, and client preferences.- Ability to develop and implement strategies for maintaining long-term relationships with clients, ensuring customer satisfaction and loyalty.- Excellent verbal and written communication skills to engage with clients, provide support, and address their concerns effectively.- Ability to address client issues, resolve complaints, and provide solutions in a timely and professional manner.- In-depth understanding of construction chemicals, including their applications, benefits, and technical specifications, to effectively advise and support clients.- Provide outstanding after-sales service and ensure that customers are satisfied with the companys products and services.- Collaborate with the sales team to identify opportunities for upselling and cross-selling products to existing customers based on their needs.- Ability to negotiate terms, pricing, and contracts with customers while maintaining a positive relationship.- Oversee client-specific projects, ensuring smooth delivery of products and services, and coordinating with internal teams to meet client requirements.- Handle customer complaints and conflicts with tact and diplomacy, ensuring the issue is resolved to the clients satisfaction while protecting the companys interests.- Understand customer needs and market trends to provide valuable insights for improving products, services, and sales strategies.- Work closely with sales, technical, and operations teams to address customer requirements and deliver tailored solutions.- Collect and analyze customer feedback to improve products and services and ensure continuous improvement in customer satisfaction.- Effectively manage multiple client accounts, prioritizing tasks and ensuring that all customer needs are met promptly.

- Develop and maintain strong, long-term relationships with key customers to foster loyalty and repeat business.- Act as the primary point of contact for customer inquiries, concerns, and escalations.- Monitor customer satisfaction and feedback to identify areas for improvement in product quality and service delivery.- Collaborate with the sales team to support existing accounts, ensuring timely delivery of products and services.- Collect and analyze customer feedback to provide insights into market trends, product performance, and customer preferences.- Address customer complaints or product issues efficiently and professionally, ensuring timely resolution.- Ensure accurate order processing and timely delivery of plastic products according to customer specifications and requirements.- Organize and attend customer meetings, site visits, and events to build relationships and network with key stakeholders.- Work closely with the production, logistics, and quality control teams to ensure customer requirements are met without compromising on quality or delivery timelines.- Prepare and present regular reports on customer activity, sales performance, and customer feedback to senior management.- Identify potential new business opportunities within existing customer accounts or through new customers.