Domestic BPO Female Jobs in Tiruchirappalli

We are looking for a motivated and friendly Customer Care Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. The position is full-time and allows you to work from home, providing flexibility while you assist our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers to answer questions and provide information about our products and services.- **Resolve Customer Issues:** Identify and address any problems customers face, guiding them through solutions to enhance their experience.- **Maintain Customer Records:** Document all interactions with customers accurately in our system to ensure a complete history of communication for future reference.- **Provide Feedback to Management:** Share insights from customer interactions with the management team to help improve services and customer satisfaction.- **Follow-up with Customers:** Reach out to customers after issues have been resolved to ensure they are satisfied and to gather feedback.Required skills and expectations:- Strong communication skills in both spoken and written formats to effectively assist customers.- A positive attitude and a patient approach to handling customer inquiries and complaints.- Basic computer skills to manage customer information and navigate necessary software.- Ability to work independently while maintaining a strong focus on customer satisfaction.- Female candidates are preferred for this position.

We are seeking a female Tele Caller to join our team in Ponnagar, Tiruchirappalli. The ideal candidate should have at least 1 year of experience and a graduate degree. As a Tele Caller, your responsibilities will include making outbound calls to potential customers, answering incoming calls, and handling customer inquiries. Strong communication skills, a friendly and professional demeanor, and the ability to work well in a team are essential for this role. The candidate should also be comfortable working in an office environment and have a positive attitude towards customer service.

Job Title: Telecalling Executive Company: Profit Loop Trading Pvt Ltd Location: Chennai Head OfficeTelecalling ExperienceComfortable making outbound callsConvincing skills to engage potential clientsSales & Marketing KnowledgeUnderstanding of investment/trading plansAbility to explain profit schemes clearlyClient HandlingHandling client queries over phone or WhatsAppMaintaining follow-ups and building relationshipsRecord KeepingMaintaining call recordsUpdating leads and conversions regularlyTeam CoordinationReporting daily to managerWorking with sales & trading team for updatesWork DisciplineTimely login (10 AM to 6 PM)Punctuality and respectforclients

female telecallers with good communication in english tamil and any additional languagesalary depends upon experience and performance