Customer Care Executive Female Jobs in East Delhi

Customer Care Executive :-i) Education Qualification :- Regular Graduates from any stream from a recognised board & University except B Techii) Gender :- Femaleiii) Age :- Upto 30yrsiv) Freshers can also apply.

A customer care executive is a professional responsible for communicating the how's and why's regarding service expectations within a company. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues.

JOB DESCRIPTION FOR CUSTOMER CARE EXECUTIVE (CCE) (Females Only) (Age upto 30 years)Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.Generate business and leads for new loans from new customers Handle branch walk-ins for business generation.Generate referrals through existing customer base and walk-ins.Meetings with HNI, corporate and institutional clients to promote gold loan proposition.Handle customer requests and complaints and take it to closure.Understand the need of the customer and cross sell other products accordingly.Generate business and leads for other products like insurance, NCDs, gold coin etc.Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily