BPO Non Voice Process Female Jobs in Bhubaneswar

Key responsibilities:1. Make outbound calls: Reach out to potential customers or clients using a provided list of contacts.- Engage in conversation to promote products or services offered by the company.2. Handle inbound calls: Answer incoming calls from customers or clients who are seeking information or assistance.- Provide accurate and helpful information in a professional manner.3. Conduct cold calling: Reach out to prospective customers who have not shown interest in the company before.- Pitch products or services effectively to generate new leads or sales opportunities.4. Maintain call logs: Keep detailed records of all calls made or received for reporting and monitoring purposes.- Update customer information and follow-up actions as necessary.5. Follow script guidelines: Adhere to scripts provided by the company to ensure consistency in communication with customers.- Customize scripts as needed based on customer responses or inquiries.Required skills and expectations:- Strong communication skills: Ability to clearly convey information and build rapport over the phone.- Customer service orientation: Focus on meeting the needs and expectations of customers in a professional manner.- Basic computer skills: Proficiency in using software for call logging, customer information management, etc.- Willingness to learn: Openness to training and feedback to improve call handling and sales skills.- Positive attitude: Maintain a friendly and enthusiastic demeanor to engage customers effectively.

Dear Candidates,Greetings from Odisha Job Consultancy!!We are hiring a Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls.Qualifications and Skills>Minimum qualification will be 12th>Excellent communication skills in both English & Hindi language>Basic computer skillsRoles and Responsibilities>Make outbound calls to prospective clients>Provide information about our services and answer their queries>Schedule appointments for further discussions with potential clients>Maintain a database of potential client>Follow up with potential clients via phone, email, or other communication channels>Collaborate with the team to achieve target>Prepare and submit daily, weekly, and monthly reports on call activities and conversion ratesContact HR PriyaInterview Venue- Odisha Job Consultancy, 1st Floor, MRF Tyre Building, Opposite Baramunda Bus Stand, Bhubaneswar