Array ( [0] => voice-support [1] => bhubaneswar ) Voice Support Jobs in Bhubaneswar,Voice Support Job Vacancies in Bhubaneswar Odisha
12

Voice Support Job Vacancies in Bhubaneswar

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Hiring Fresher - Call Center Executive - Bhubaneswar

Empire Recruitment Solutions

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Customer Support International Call Center Voice Process Domestic BPO Outbound Calling Cold Calling International BPO
As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.
View all details
Apply

Telecaller (Freshers) Bhubaneswar

Rightfit Resources OPC Pvt. Ltd.

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Bhubaneswar
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales
We are looking for a dedicated Female Tele Caller in Bhubaneswar. The ideal candidate will be responsible for making outbound calls, promoting products, and providing information to customers. This entry-level position is suitable for candidates with little to no experience. Key Responsibilities:1. **Outbound Calling**: Reach out to potential customers through phone calls to promote our products and services.2. **Customer Interaction**: Engage with customers to answer their queries and provide detailed information about products.3. **Record Keeping**: Maintain accurate records of calls made and customer interactions to help streamline follow-ups and sales processes.4. **Feedback Collection**: Gather feedback from customers about our services and relay important information to the management team.5. **Sales Support**: Assist in achieving sales targets by effectively communicating the benefits of our products.Skills and Expectations:The candidate should possess strong communication skills and be able to converse clearly over the phone. A friendly and positive attitude is essential to build rapport with customers. Basic computer skills are necessary to manage records and follow-up activities effectively. It is important for candidates to be self-motivated, eager to learn, and open to feedback. A desire to improve sales techniques and customer service skills is highly valued. This full-time role is office-based, providing a structured work environment to enhance professional growth.interview :- https://play.google.com/store/apps/details?id=com.inv.jobtools2025&pcampaignid=web_share
View all details
Apply

Urgent Requirement For Customer Service Coordinator

Satya Narayan Eco Resort and Water Park

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Bhubaneswar
Customer Care Customer Support Voice Process Customer Support Operations
Urgently looking for Customer Service Coordinatorob Descriptions :Location - BhubaneswarSalary - 12000-25000 Rs.Experience - 2 years above in hospitality.Age - 22 to 32 yrsShift - Night Shift.Education Qualification - Graduation , or diploma in hospitality management etc.Job Summary:Responsible for handling inbound and outbound calls to promote hotel services, convert inquiries into bookings, and provide excellent customer service to guests.Key Responsibilities:Tele Sales Duties:- Make outbound calls to prospective customers for room, banquet, and event bookings.- Explain hotel/resort offers, packages, and promotions clearly.- Follow up on leads via phone, WhatsApp, and email.- Maintain and update lead database/CRM.Customer Service Duties:- Handle inbound calls for inquiries, bookings, complaints, or information.- Assist guests with reservation changes, cancellations, and requests.- Coordinate with front office/reservations for guest requirements.- Ensure guest satisfaction through polite and professional communication.Skills Required:- Strong verbal communication in English, Hindi, and local language.- Good sales pitch and convincing ability.- Basic computer skills (MS Office, Email, CRM software).- Polite, patient, and guest-friendly attitude.Qualifications:- Minimum 12th pass or Graduate in any stream.- 02 years of experience in telecalling or customer service (hospitality preferred).- Freshers with good communication may apply.Job Type: Full-timeBenefits:Cell phone reimbursementFood providedWork Location: In person
View all details
Apply

Call Center Executive (Freshers) Bhubaneswar

Clino Health Innovation Pvt Ltd

  • 0 - 1 yrs
  • Bhubaneswar
Customer Support International BPO Inbound Process BPO Non Voice Call Center
Job Title: Call Center ExecutiveLocation: BhubaneswarDepartment: Customer ServiceJob Summary:The Call Center Executive will be responsible for handling customer inquiries, resolving customer complaints, and providing information about products and services. The role involves managing a large volume of inbound and outbound calls in a timely manner, following communication scripts, and ensuring excellent service standards.Key Responsibilities:1. Handle Inbound and Outbound Calls:Manage large amounts of inbound and outbound calls in a timely manner.Follow communication scripts when handling different topics.2. Customer Service:Identify customers needs, clarify information, research every issue, and provide solutions.Resolve customer complaints, providing appropriate solutions and alternatives within the time limits.3. Product Knowledge:Maintain a thorough knowledge of the company's products and services.Keep up to date with product and service information and updates.Qualifications:High school diploma or equivalent; a degree in a related field is a plus.Skills:Strong organizational skills and attention to detail.
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Jobs by Related Category

Hiring For Higher Secondary Freshers - Customer Service Representative

Fly Careers

Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication
We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions
View all details
Apply

Opening For Customer Service Representative Fresher

Tech Mahindra

Customer Relationship Customer Service Voice Process Inbound Voice Process Customer Calling English Language Inbound Customer Support Good Communication
We are looking for FRESHERS candidates for E-commerce customer support voice process job. Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility. The executive will be only single point contact for customers so the below skills are a must; Pursuing candidates can ignore this mail. Reach office by 12 PM on 12.02.2025 Carry Resume and aadhar card Tech Mahindra Ltd, Plot No S1, Maitri Vihar, Infront of Lemon Tree Hotel, CSPUR ,Bhubaneswar , Odisha- 751023- Empathy towards the customer- Problem Solving Skills- Excellent Communication -Minimum Edu Graduation Education should be completed. -Rotational shift(should be comfortable with night shift) will be there. -Good Communication Skills with English and Hindi (Both are compulsory) Only one side cab given for night shift Job Type: Permanent Pay: 13,200.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Language: English (Preferred) Hindi (Preferred)
View all details
Apply

Opening For Customer Support Representative

Raya Apparels

Customer Relationship Outbound Calling Internal Communication Customer Support Desktop Support Voice Process Customer Service English Language Customer Calling Good Communication
We are bulk manufacturing apparels company. So we need a person who can handle client by his/her problem solving skills and handle the client efficiently with confidence and good communication.
View all details
Apply

Telecaller (Female Candidates Preferred)

Odisha Job Consultancy

Outbound Calling Domestic BPO International BPO Inbound Cold Calling BPO Non Voice BPO Voice Support Calling Telecaller Telecalling Executive Telecaller Staff Customer Care Executive Customer Care Representative Customer Support Communicative English Hindi BPO
Dear Candidates,Greetings from Odisha Job Consultancy!!We are hiring a Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls.Qualifications and Skills>Minimum qualification will be 12th>Excellent communication skills in both English & Hindi language>Basic computer skillsRoles and Responsibilities>Make outbound calls to prospective clients>Provide information about our services and answer their queries>Schedule appointments for further discussions with potential clients>Maintain a database of potential client>Follow up with potential clients via phone, email, or other communication channels>Collaborate with the team to achieve target>Prepare and submit daily, weekly, and monthly reports on call activities and conversion ratesContact HR PriyaInterview Venue- Odisha Job Consultancy, 1st Floor, MRF Tyre Building, Opposite Baramunda Bus Stand, Bhubaneswar
View all details
Apply

Technical Support Associate

Tech Mahindra

  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Bhubaneswar
English Communication Skills Domestic BPO Voice Support
Dear Applicant ,Greetings from Tech Mahindra Bhubaneshwar !Your Profile is shortlisted for the below Job opportunities / positions Bhubaneshwar Location.JOB Profile Education Qualification & Experience Required E Commerce Customer Support :- BA / BCOM / BBA / BSC / BSC IT / BBM / BCA / BSC Agri / BHM MA / MCOM // MSC // Mass Communication MBA / PGDMOR - All & any PG's are also eligible Experience :- Any BPO Experienced candidate can apply. JOB Profile Education Qualification & ExperienceE Commerce Technical Support:- BTech / BE /MCA / MTech / MSC IT / MBA-HR only MHM / Mass Communication Experience :- Any Voice Help Desk /Or any International BPO Experienced candidate can apply .Please visit at below address for the face to face interview OR Please ping your update resume for the Interview appointment @ WhatsApp # 7655992071 Walk-In Time :- 10:30 AM to 2 PM (Sunday Close) .Walk-In Venue : - Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar, Bhubaneswar, Odisha 751023 - Land Mark - Behind Fortune Tower. RegardsHr TeamFor More details ping @wahtsapp number 7655992071
View all details
Apply

Inbound Voice Process (0-1 Years)

Commmunix

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhubaneswar
BPO Voice Support Customer Relationship Client Account Manager
A Voice Process Executive is responsible for managing incoming and outgoing calls to provide customer support, resolve issues, and ensure customer satisfaction. The role involves communicating effectively with customers, understanding their needs, and providing appropriate solutions.Key Responsibilities:Handle Calls:Manage large volumes of inbound and outbound calls in a timely manner.Follow communication scripts and use knowledge base to provide accurate information.Identify customers needs, clarify information, research issues, and provide solutions.Customer Interaction:Engage with customers in a friendly and professional manner.Build sustainable relationships and trust with customer accounts through open and interactive communication.Issue Resolution:Resolve product or service problems by clarifying the customers complaint, determining the cause, selecting and explaining the best solution, and expediting correction or adjustment.Follow up to ensure resolution and maintain customer satisfaction.Data Entry and Management:Document all call information according to standard operating procedures.Update customer information in the database during and after each call.Performance Metrics:Meet personal/team qualitative and quantitative targets.Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Product Knowledge:Keep up to date with product information and changes.Attend training sessions to improve knowledge and performance.Experience:Proven customer support experience or experience as a Client Service Representative.Experience in a call center environment is a plus.Skills:Strong phone and verbal communication skills along with active listening.Familiarity with CRM systems and practices.Customer focus and adaptability to different personality types.Ability to multi-task, set priorities, and manage time effectively.Key Competencies:Excellent communication
View all details
Apply

Tech Support Associate(WFH)-US Voice Process

31west Global Services

Tech Support Associate US Process US Shift Work From Home
Position: Tech Support Assoc(WFH) - US NIght Shift - Voice ProcessOnly for Males candidates- BE / BTech- Age: above 23 yrs - 30 yrs- US Voice Process Exp : 1+ years- No career gaps > 3 months -- Covid or Lockdown- Good Spoken English - error free Grammar & fluency & no MTI- Last in-hand Salary: more than 25k- 18k take home to 25k take home- Must have own Laptop Windows 10 64bit (personal) + Wifi connection- Must be okay for permanent WFH- Must have need for money- 9 hours night shift: 8pm-5am, 9pm-6am, 11pm-8am- 6 Days working, 1 week off in rotation- No ESi or EPF or Medical INsurance: All salary is in-hand- Salary date is 10th of following month- 31West Global ServicesIf interested contact me by sending your CV
View all details
Apply

Customer Support Executive

Powerful Profession Pvt. Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Bhubaneswar
Excellent Computer Skill Multi-Tasking Pressure Handling Customer Care Customer Support Voice Process Customer Service Operations CSE Work From Home
RESPONSIBILITIES1. Serves customers by providing product and service information.2. Resolving products and service related issues.3. Attract potential costumers by answering product and service questions and suggesting information about other products and services.4. Open customer account by recording account information.5. Maintain customer records by updating customer account information.6. Resolve product or service problem by clarifying the customer's complaint, determine the cause of the problem,selecting and explaining the best solution to solve the problem, expediting the correction or adjustments and follow up to ensure the resolution. 7. Maintain financial account by processing customer adjustments.8. Recommends potential products or services to management by collecting customer information and analyzing customer needs.9. Prepares product or service reports by collecting and analyzing customer information.10.Contributes to team effort by accomplishing related results as needed.
View all details
Apply

Telephonic Interview For Telecaller Jobs (Freshers)

Rightfit Resources OPC Pvt. Ltd.

Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales
Job Openings for 50 Tele Caller Jobs for Freshers in Bhubaneswar, Cuttack, Puri, Sambalpur, Rourkela, Berhampur, Khurda, having Educational qualification of : Secondary School, B.C.A, B.Com, B.Ed, B.Sc, B.E, B.Tech with Good knowledge in Microsoft Excel, Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, KPO, Domestic BPO, Voice Process, Presentation Skills, International BPO, Inbound, Negotiation Skills, Convincing Power, Cold Calling, BPO Non Voice, Outbound Sales, BPO Sales, English, Voice Support, Calling, BPO Call Center, Computer Skills, Telemarketing, Work From Home, Tele Marketing, Typing Skills, BPO, Telesales, Tele Sales etc.interview interview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
View all details
Apply

Hiring Freshers || Telecaller

Rightfit Resources OPC Pvt. Ltd.

Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales
We are looking for 50 Telecaller Posts in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Kolkata, Mumbai, Chennai, Bangalore, Delhi, with deep knowledge in Microsoft Excel, Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, KPO, Domestic BPO, Voice Process, Presentation Skills, International BPO, Inbound, Negotiation Skills, Convincing Power, Cold Calling, BPO Non Voice, Outbound Sales, BPO Sales, English, Voice Support, Calling, BPO Call Center, Computer Skills, Telemarketing, Work From Home, Tele Marketing, Typing Skills, BPO, Telesales, Tele Sales and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Pharma, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
View all details
Apply

Customer Service Representative

Rightfit Resources OPC Pvt. Ltd.

Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Outbound Sales English Language Inbound Inbound Process Inbound Voice Process Customer Calling Good Communication
Dear Candidates,Greetings from Rightfit Resources!We are hiring for the following role:Customer Service Representative Salary: 12,000 to 55,000 per month Qualification: Fresher / ExperiencedIf you are passionate, motivated, and looking to join a dynamic team, we want to hear from you! Apply now and take your career to the next level with Rightfit Resources.How to Apply: Job Apply:-https://forms.gle/Z5AttdqEpRC2VCZ6AFor more information, visit our official website.Note: Only shortlisted candidates will be contacted for the interview process.
View all details
Apply

Freshers For Customer Service Associate - Gaya/Katihar

Fly Careers

Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.
View all details
Apply

Chat Process Executive

Odisha Job Consultancy

Live Chat Support Operation Customer Service Customer Support BPO Non Voice Chat Support Chat Process Online Chat Representative Chat Support Executive Chat Process Executive International Chart International Non Voice International Non Voice Process BPO Domestic Chat Domestic BPO English Communication Skills
Dear Candidates,Greetings from Odisha Job Consultancy!!We are seeking a skilled and detail-oriented International Chat Process Executive to join our team. As an International Chat Process Executive, you will be responsible for assisting with various International Client Chat queries . This is a full-time position based in Bhubaneswar, Odisha, India.Qualifications and SkillsAny Batchelor Degree1 to 3 years of experience in International Chat Process or a similar role.Excellent communication and interpersonal skills.Detail-oriented with good organizational and time management skills.Ability to work effectively in a team and independently.Strong problem-solving and decision-making abilities.Roles and ResponsibilitiesMust have excellent communication skills.Graduate experienced can apply.Its 100% International chat process, where candidate must have to resolve customer queries over the chatNight ShiftCab Facility availableContact- HR SaumyaInterview Venue: 1st Floor, MRF Tyre Building, Baramunda Bus Stand, Bhubaneswar
View all details
Apply

Opening For Telecalling Executive

Odisha Job Consultancy

Outbound Calling Domestic BPO Voice Process Cold Calling Telecalling Executive Telecaller Customer Care Customer Support Coordinator Walk in
Dear Candidates,Greetings from Odisha Job Consultancy!!We are hiring a Tele Calling Executive to join our team. As a Tele Calling Executive, you will be responsible for making outbound calls.Qualifications and Skills>Minimum qualification will be +2>Excellent communication skills in both English, Hindi and Odia language>Basic computer skillsRoles and Responsibilities>Make outbound calls to prospective candidates and clients>Provide information about our services and answer their queries>Schedule appointments for further discussions with potential clients>>Maintain a database of potential candidates and client>s>Follow up with potential candidates and clients via ph>one, email, or other communication channels>Collaborate with the team to achieve target>s>Prepare and submit daily, weekly, and monthly reports on call activities and conversion ratesInterview Venue- Odisha Job Consultancy, 1st Floor, MRF Tyre Building, Opposite Baramunda Bus Stand, Bhubaneswar
View all details
Apply

Opening For Telecalling Executive

Odisha Job Consultancy

Outbound Calling Domestic BPO Voice Process Cold Calling Telecalling Executive Telecaller Customer Care Customer Support Coordinator Walk in
Dear Candidates,Greetings from Odisha Job Consultancy!!We are hiring a Tele Calling Executive to join our team. As a Tele Calling Executive, you will be responsible for making outbound calls to potential candidates and clients, providing information about our services, and scheduling appointments for further discussions. This is a full-time position based in Bhubaneswar, Odisha, India. We are looking for fresher candidates with less than 1 year of experience in Tele calling or similar roles.Qualifications and Skills>Minimum qualification will be +2>Excellent communication skills in both English, Hindi and Odia language>Strong persuasive skills and the ability to convince potential candidates and clients>Good organizational and multitasking abilities>Ability to work independently and as part of a team>Basic computer skills>Previous experience in Tele calling or similar roles will be an added advantageRoles and Responsibilities>Make outbound calls to prospective candidates and clients>Provide information about our services and answer their queries>Schedule appointments for further discussions with potential clients>>Maintain a database of potential candidates and client>s>Follow up with potential candidates and clients via ph>one, email, or other communication channels>Collaborate with the team to achieve target>s>Prepare and submit daily, weekly, and monthly reports on call activities and conversion ratesContact HR PriyadarshiniInterview Venue- 1st Floor, MRF Tyre Building, Baramunda Bus Stand, Bhubaneswar
View all details
Apply

Fresher hiring for Call Center Executive

Empire Recruitment Solutions

  • 0 - 4 yrs
  • 2.3 Lac/Yr
  • Bhubaneswar
Customer Support Outbound Calling Domestic BPO International Call Center Voice Process International BPO Cold Calling
As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.
View all details
Apply

Openings For Call Center Executive || Freshers & Experienced

Empire Recruitment Solutions

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Acharya Vihar Bhubaneswar
Customer Support International Call Center International BPO Cold Calling BPO Non Voice Domestic BPO
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756
View all details
Apply

Freshers For Customer Associate - Bhubaneswar

Empire Recruitment Solutions

  • 0 - 3 yrs
  • Saheed Nagar Bhubaneswar
Customer Care Customer Service International Call Center Voice Process Customer Support
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.
View all details
Apply

Apply to 12 Voice Support Job Vacancies in Bhubaneswar

  • Bhubaneswar Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs