Admin Executive Female Jobs in Guwahati

Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.

Calendar Management: Scheduling and coordinating appointments, meetings, and conferences for the Director.Travel Arrangements: Booking flights, accommodations, transportation, and preparing itineraries for business trips. Communication Handling: Managing emails, phone calls, and correspondence on behalf of the Director. Information Management: Organizing and maintaining files, records, and documents. This includes both physical and digital records, ensuring easy access and retrieval.Meeting Support: Assisting with meeting preparations, which may involve creating agendas, distributing materials, and taking meeting minutes. Gate Keeping: Acting as a gatekeeper for the Director by screening and handling inquiries, requests, and visitors. Project Assistance: Providing project support by conducting research, gathering data, and creating reports or presentations. Confidentiality: Maintaining strict confidentiality regarding sensitive information, such as business plans, financial data, and personal matters.Event Planning: Coordinating and organizing company events, conferences, and meetings, which may involve logistics, catering, and guest management.Technology Proficiency: Being proficient in office software and tools, such as Microsoft Office, Google Workspace, and other software relevant to the organization.Problem Solving: Assisting in troubleshooting and problem-solving, whether related to administrative issues or other matters within the organization.Prioritization: Effectively prioritizing tasks and ensuring that critical matters are addressed promptly, especially when the Director is unavailable.Communication Liaison: Serving as a liaison between the Director and other staff members or external stakeholders, ensuring efficient communication and coordination.Continuous Learning: Staying updated on industry trends and best practices to enhance administrative skills and support the Director effectively.Open to travel, whenever required.

- Greet and assist visitors, clients, and guests professionally and courteously.- Direct visitors to the appropriate departments or staff members.- Manage and schedule appointments for real estate agents, clients, and prospective tenants.- Maintain a welcoming environment for clients visiting properties.- Provide administrative assistance to the management team and real estate agents.- Manage the front desk area, ensuring it is neat and well-organized.- Assist with preparing and processing legal documents, contracts, and agreements related to property transactions.- Maintain databases related to property inventory, rental agreements, and client details.- Collaborate with the sales and marketing teams to schedule property viewings, open houses, or events.- Update clients on available properties, price lists, and promotional offers.- Schedule meetings for property consultations, viewings, or closing appointments.- Ensure the availability of relevant documents and information for meetings.- Help manage any minor facility-related issues (e.g., visitor parking, office supplies).- Assist in processing rental payments, deposits, or other financial transactions.- Maintain records of payments and receipts.- Assist in managing the companys social media accounts (if needed), posting updates on new listings or company news.- Maintain daily activity logs, tracking visitor inquiries, appointments, and tasks completed.- Keep track of office supplies and order new stock as needed.- Address basic queries related to available properties, office location, or company services.

- Provide prompt, friendly, and effective support to customers via phone, email, or in-person.- Address customer queries related to vehicle sales, services, warranties, and spare parts.- Educate customers on the different vehicle models, features, and specifications.- Guide customers through the process of selecting the right vehicle or service based on their needs and preferences.- Build and maintain positive relationships with customers to ensure long-term satisfaction and loyalty.- Follow up with customers post-purchase or service to ensure their satisfaction and address any issues or concerns.- Assist customers in scheduling test drives, vehicle servicing, and maintenance appointments.- Coordinate with the sales and service departments to ensure seamless customer experience from inquiry to after-sales support.- Address customer complaints in a professional and empathetic manner, aiming for quick and effective resolution.- Investigate and resolve any service or product-related issues, ensuring customer concerns are dealt with promptly and to their satisfaction.- Maintain accurate records of customer interactions, transactions, complaints, and feedback using the companys CRM system.- Inform customers about ongoing promotions, new launches, or seasonal offers related to vehicles, services, or accessories.- Assist customers with understanding their billing statements for vehicle purchases, servicing, or repairs.- Follow up with customers regarding their purchase or service experience to ensure complete satisfaction.- Actively collect customer feedback through surveys, phone calls, or direct conversations to gauge satisfaction levels and areas for improvement.- Maintain customer accounts, ensuring accurate records of services, warranties, and purchase history.- Schedule vehicle servicing, repairs, and appointments efficiently while minimizing customer wait times.

- Greet guests upon arrival, assist with check-in, and ensure smooth check-out processes, handling all necessary documentation.- Assist with reservations over the phone, email, and in-person. Ensure the reservation system is updated and accurate.- Address guest inquiries and provide information regarding hotel services, local attractions, and amenities.- Listen to guest concerns and complaints, and escalate issues to senior staff when needed to ensure guest satisfaction.- Answer incoming calls, transfer calls to the appropriate department, and take messages for staff or guests.- Handle payments, process billing, and manage transactions accurately, including cash, credit cards, and other payment methods.- Liaise with housekeeping, maintenance, and other departments to ensure that guests needs are met.- Keep the front desk area tidy and organized, ensuring all materials like brochures, maps, and forms are stocked.- Assist with special requests such as arranging transport, room service, or restaurant reservations.- Monitor the hotels security, ensuring that only authorized individuals access guest areas. Follow safety procedures for emergencies.- Promote hotel services and facilities to guests, such as restaurants, spas, events, and excursions.- Maintain accurate guest records and assist with administrative duties like filing and documentation.- Assist in upselling rooms, packages, and other services to guests, improving overall revenue for the hotel.