Admin Executive Female Jobs in Guwahati

Candidate should be well organized, smart and pleasing personality. The ideal candidate should be matured enough to handle the front office operations as well as courteous visitors and guests greeting. The position holds the following eligibility criteria: Required skills & criteria: Diploma or Graduate in any discipline Min 5 yrs of experience as receptionist/ front office executive Proficiency in basic computer applications (MS Word, Excel, email) Preference to be given to married female candidates.Job Responsibilities: Greet and welcome guests & visitors with courtesy and be professional at all times. Answer phone calls, record messages and direct inquiries to the concerned person/ authority. Maintain visitor log register, including details and purpose of the visit and the concerned authority whom to meet. Provide administrative and clerical support like photocopying, filing documents, drafting emails to vendors/clients, & dispatch documents, etc. to site and necessary site coordination post-dispatch. Track office supplies and place orders as and when required. Assist during conducting interviews and make necessary arrangements for the candidates to wait and sit comfortably in the lobby/ reception area. Maintain front desk discipline, cleanliness and office decorum. Coordinate with clients or vendors and schedule meetings with them, if necessary.

Calendar Management: Scheduling and coordinating appointments, meetings, and conferences for the Director.Travel Arrangements: Booking flights, accommodations, transportation, and preparing itineraries for business trips. Communication Handling: Managing emails, phone calls, and correspondence on behalf of the Director. Information Management: Organizing and maintaining files, records, and documents. This includes both physical and digital records, ensuring easy access and retrieval.Meeting Support: Assisting with meeting preparations, which may involve creating agendas, distributing materials, and taking meeting minutes. Gate Keeping: Acting as a gatekeeper for the Director by screening and handling inquiries, requests, and visitors. Project Assistance: Providing project support by conducting research, gathering data, and creating reports or presentations. Confidentiality: Maintaining strict confidentiality regarding sensitive information, such as business plans, financial data, and personal matters.Event Planning: Coordinating and organizing company events, conferences, and meetings, which may involve logistics, catering, and guest management.Technology Proficiency: Being proficient in office software and tools, such as Microsoft Office, Google Workspace, and other software relevant to the organization.Problem Solving: Assisting in troubleshooting and problem-solving, whether related to administrative issues or other matters within the organization.Prioritization: Effectively prioritizing tasks and ensuring that critical matters are addressed promptly, especially when the Director is unavailable.Communication Liaison: Serving as a liaison between the Director and other staff members or external stakeholders, ensuring efficient communication and coordination.Continuous Learning: Staying updated on industry trends and best practices to enhance administrative skills and support the Director effectively.Open to travel, whenever required.

- Assist in the recruitment process by posting job openings on job portals, social media, and internal platforms.- Coordinate with candidates for interview scheduling and follow-up.- Support the onboarding process for new hires, including preparing offer letters, organizing induction sessions, and helping them settle into the company.- Maintain accurate employee records, both physical and digital, including personal details, employment history, and performance appraisals.- Assist in the implementation and communication of company HR policies and procedures.- Track employee attendance, leave requests, and ensure proper documentation is in place for absences.- Assist in organizing employee engagement activities, events, and wellness programs.- Help promote a positive work environment by coordinating internal communication and team-building initiatives.- Oversee the day-to-day functioning of office operations, ensuring smooth workflow.- Coordinate with vendors and service providers for office maintenance, including cleaning, repairs, and equipment servicing.- Assist in preparing and maintaining various office-related documents such as meeting minutes, reports, and presentations.- Help arrange internal meetings, conferences, and events, ensuring logistics are in place.

- Greet guests upon arrival, assist with check-in, and ensure smooth check-out processes, handling all necessary documentation.- Assist with reservations over the phone, email, and in-person. Ensure the reservation system is updated and accurate.- Address guest inquiries and provide information regarding hotel services, local attractions, and amenities.- Listen to guest concerns and complaints, and escalate issues to senior staff when needed to ensure guest satisfaction.- Answer incoming calls, transfer calls to the appropriate department, and take messages for staff or guests.- Handle payments, process billing, and manage transactions accurately, including cash, credit cards, and other payment methods.- Liaise with housekeeping, maintenance, and other departments to ensure that guests needs are met.- Keep the front desk area tidy and organized, ensuring all materials like brochures, maps, and forms are stocked.- Assist with special requests such as arranging transport, room service, or restaurant reservations.- Monitor the hotels security, ensuring that only authorized individuals access guest areas. Follow safety procedures for emergencies.- Promote hotel services and facilities to guests, such as restaurants, spas, events, and excursions.- Maintain accurate guest records and assist with administrative duties like filing and documentation.- Assist in upselling rooms, packages, and other services to guests, improving overall revenue for the hotel.

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).