Domestic Voice Process Job Vacancies in Gurgaon

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

Job Title: Specialist - Tele SalesProcess: Personal Loan

We are looking for a dedicated Tele Caller to join our team in Gurgaon. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires you to work from the office.Key Responsibilities:- **Make Outbound Calls:** You will reach out to potential clients, introducing our services and gathering information to make a strong impression.- **Engage with Clients:** Use effective communication skills to build rapport with customers and address their queries to encourage interest.- **Follow Up:** Keep track of calls made and follow up with leads to ensure potential customers have all necessary information.- **Record Keeping:** Maintain accurate records of conversations, insights, and client feedback in our database.- **Collaborate with Team:** Work closely with the sales and marketing teams to share insights and support overall business strategies.Required Skills and Expectations:Candidates must possess strong verbal communication skills with the ability to speak clearly and confidently. You should be proficient in handling objections and be persuasive. Basic computer skills and familiarity with CRM software are essential for managing client information. A positive attitude and a willingness to learn will contribute to your success in this role. It is also crucial to be self-motivated, organized, and capable of managing your time effectively to meet performance targets.

We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.

For more details contact me directly Ms Kajal Rajput 9990120011

Make outbound calls to prospective customersGenerate and follow up on leadsProvide accurate information about services offered by the companyMaintain proper records of calls and customer responsesAchieve daily and monthly calling targetsEnsure customer satisfaction through effective communication

Top BPO in India is Hiring Hiring for International Voice or International Blended Process Location: Gurgaon VoiceEducation: Grad/UGVersant: Voice 65Experience: 1 year of international contact centre experience CTC: Upto 5.50 LPAMIV: 2500Take Home: 38,061 (Max based on last salary)

Make outbound and handle inbound callsExplain real estate project and property detailsGenerate and qualify leadsFix site visit appointmentsFollow up with interested customersHandle customer queries and objectionsMaintain call records and update CRM/dataAchieve assigned sales targetsMaintain clear, polite, and professional communication

A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.

The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.

Job Description: Telecaller (Female)Company: Spacewood Furnishers Private LimitedLocation: Gurugram (MG Road)Employment Type: Full-time (Work From Office)Role OverviewWe are seeking a Telecaller with good English communication skills. The role involves calling company-provided online leads and updating customer details in the CRM portal. There are no sales targets in this role.Key Responsibilities:-Make outbound calls to customers from company-provided online leads-Service information and handle basic customer queries-Maintain and update customer records in the CRM portal-Follow up with customers when required-Ensure accurate documentation and communication*Qualifications & Requirements:-Education: Graduate-Experience: Fresher to 2 years-Good English communication skills-Basic excel knowledge and ability to work on CRM software*Benefits-No sales targets-Training will be provided by the company-Company-provided mobile SIM and laptopContact and whatsapp your updated resume on 8130564400 or email to monika@spacewood.co.in

About UsNEWDOOR Consultant LLP is not the standard property agency and we are proud of it. Founded in 2021 and backed by industry experience of decade. So, whilst we are fresh and modern, we are not green. We use market insights for getting the best results for clients. We are expanding our team and looking for energetic Telecaller and coordinator with strong communication and persuasion skills.Key Responsibilities Make outbound calls to potential clients and generate leads for property sales, leasing, or investment. Interacting and understanding the requirements of the clients acquired through online lead platforms and coordinating with the respective team member. Explain project details, offers, and services to clients in a professional manner. Schedule client visits and coordinate with the respective team member. Maintain and update the client database regularly and follow up with the team members. Achieve weekly and monthly targets as defined by superior. Assisting respective team members for the closure of the deal and ensuring the paperwork formalitiesRequirements Graduate/Diploma in any discipline. Minimum 1 year of tele calling experience, preferably from insurance or real estate background. Excellent communication and convincing skills. Good computer knowledge (MS Office, CRM tools). Goal-oriented and team player attitude.Why Join Us? Growing real estate company with great learning exposure. Attractive incentives and career growth opportunities. Supportive team and healthy work environment. Interested candidates can apply now!Send your CV to hr@newdoorconsultant.com or DM us on LinkedIn.

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Location: Gurugram/ Gurgoan [ Haryana ] Contact: 7972776244Email-id: poojakamlesh911995@gmail.comRecruiter : Pooja Prasad-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Only GraduatesProcess - Fraud/ disputes a1 year of fraud investigation experience is mandatoryWritex - B1 and aboveNV Versant-58OpsTyping -20/85CL 11 CTC - upto 7 LPA - 50k in hand, 30% hike on last in handMIV: 2000One side cab + one side cab facility Location - Gurgaon-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Gurgaon LocationOpen indent 1. ASDA (British supermarket)customer service* 5 Days Working* 2 Rotational offs* Both sides cabRequirements* Minimum 1 year exp is mandatory in international process * Graduate / UndergraduateSalary* 29.5k In-hand* Plus incentive-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert! Denim Voice Process - GurgaonJob Details:Denim CL 11 (Experienced)- Qualification: Graduate/Undergraduate (excluding B.Tech)- Experience: Minimum 1 year in BPO on paper- Excellent Communication Skills- 24x7 Shifts, 5 days working- Work from Office (WFO)- CVAR: 50- Voice Versant: 60- In-hand Salary: 28,000 - 29,000 per month- MIV: 3,500- Annual CTC: 4,25,000Denim CL 12 (Freshers)- Qualification: Graduate/Undergraduate (excluding B.Tech)- Excellent Communication Skills- 24x7 Shifts (Rotational Shift), 5 days working- Work from Office (WFO)- CVAR: 50- Voice Versant: 60- In-hand Salary: 22,000 per month- MIV: 3,500- Annual CTC: 3,50,000------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring alert: Top BPO at Gurgaon for Wheelz Non-voice (chat and mail) UG/GraduatesJob Title: Wheelz Chat Process (Non-Voice)Location: GurgaonSalary:- CL 11: With 1 year experience: 3.50 LPA (Take-home salary: 22,000, MIV: 2,000)Eligibility:- UG/Graduates: UG/Grad (no BE/B.Tech) can apply- Final-year students: Can apply with no backlogs- Undergraduates: With 6 months of experiencePerks:- One-way cab: Provided or 2,500 travel allowanceWork Schedule:- Shift: 24x7 rotational- Week offs: 2 rotationalAssessment Criteria:- Non-Versant Score: 52 and above-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert: Wheelz Blended Process for Gurgaon! Job Title: Customer Support UG (Result awaited only) and Graduate (No BE/B.Tech) Eligibility Criteria:- CL 12: For Freshers- CTC: 3,50,000- In-hand Salary: 22,000- MIV: 2,000 Perks:- Cab Facility & Cab Allowance provided Shift Details:- Rotational Shifts Assessment Requirements:- NV Versant: Score 54 or above- Voice Versant: Score 60 or above-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert: DCG Curry/Falcon - International Voice Process Executive in Gurgaon- Qualification: UG/Grad (B.E/B.tech also eligible) - Location: Gurgaon- Job Type: Full-time- Experience: 1 year of international voice experience is preferred. However we can consider any voice/blended int exp candidates from good company.- Voice Versant Score: 60 and above- Communication: Extremely excellent communication skills- Shift: 24/7 shift (Rotational), 5 days working- Transportation: Both-side cabs provided- Salary: Up to 34,000 in-hand (depending on the last salary)- CTC: Around 4.78 LPA- Round Type: Telephonic Interview Rounds.Note: For experienced candidates only.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Hiring for Neo FO- Premium ( Banking)1Year of banking customer service experience onlyQualification: UG/Grad/BE/B.TechRounds:Svar : 55//B1Ops & ClientVoice versant 65WBICTC - 6.5 LPAIn-hand - 45KMIV - 25001 side cab facility + 1 side cab allowance Location - Gurgaon-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Contact Person: Pooja Prasad Mobile : 7972776244Email ID: poojakamlesh911995@gmail.com

Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)

Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .