We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
1. To extract Projects/Leads/Tenders(MQLs) from various online sources based on strategic briefs received from business teams2. To upload extracted Leads, Tenders and MQLs into Zoho CRM and assign it to outbound lead generators3. To screen (receive and make call) incoming inquiries via phone/whatsapp/email as soon as possible and Nurture it by sharing technical/commercial information.4. Transferring the leads to sales once it is ascertained that it is an established opportunity.
Team Motivation TrainerCold CallingSms SendingDirect SalesTeam BuildingCost Management
We have vacant of 41 Team Commander Jobs in Ahmedabad,Amreli, Rajkot,Anand Dham, Ahmedabad,Aravali Vihar, Bhiwadi,Bharuch,Gandhinagar,Udaipur,Panchmahal,Rajkot,Valsad, for Freshers Educational Qualification : Secondary School, Diploma, B.A, B.Com, B.Ed, B.Tech, Post Graduate Diploma, M.A, M.B.A/PGDM, M.Sc Skill undefined etc.
Job Title / Role: Senior Sales Executive department: Sales & Marketinglocation: Vapireporting To: Regional Manager - Sales key Tasks and Responsibilities: 1. Implement Operational Plans to Retain and Enhance the Customer Base implement the Planned Activities At the Field Sales Level in Order to Fulfil the Operational Plan 2. Participate in the Sales Cycle Encompassing the Following: retail Outlet Visit meeting the New Retailers and Opening New Counters retail Meets & Local Contractors One to One Meeting site Visits order Management payment Follow Up with the Dealers and Retailers3. Special Skills Required experience in the Building Material, Construction Chemicals, Waterproofing or Paints Industry companies Preferred: Sunanda, Chokshi,Fairmate, Perma, Walplast, Laticrete,Magicrete,Megicall,Roffkey Performance Indicators: maintenance of the Database File and Inquiry File. retailers Retention and New Retailer Billing preparation of Daily Report collections adherence to Individual Sales Targets.qualifications: graduate from a Recognised University. skills: good Written and Verbal Communication Skills. product Knowledge good Pr Skills Self Motivation and Multi Tasking Capabilities. confident and Keen Acumenexperienced Required: 1 to 3 Yearsctc Offered: Rs. 3 to 3.5 Lakhs per Annum
Direct Sales Lead GenerationCustomer RelationshipNegotiation SkillsField SalesField MarketingSelling Skills
We are looking for a Customer Care Executive to join our team at Smart Lion Private Limited. The role offers 35000 - 45000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.