Desktop Support Jobs

We are looking for a dedicated Desktop Support Engineer to join our team in Kolkata. This entry-level position is ideal for individuals with up to 3 years of experience who are eager to grow their careers in IT support.Key Responsibilities:1. Technical Assistance: Provide support to end-users by troubleshooting hardware and software issues, ensuring efficient operation of desktop systems.2. Setup and Maintenance: Install, configure, and maintain desktop computers and peripherals, ensuring they are up and running effectively for all users.3. Documentation: Maintain records of issues and solutions in a clear and organized manner, helping build a knowledge base for future reference.4. User Training: Educate users on basic troubleshooting steps and best practices for using their desktop systems.Required Skills and Expectations:Candidates should possess a solid understanding of computer systems, networks, and troubleshooting techniques. Strong communication skills are essential to effectively assist users and convey technical information in an understandable manner. A proactive attitude and willingness to learn are important traits. As this is a full-time position based in an office environment, the candidate must be committed to working regularly on-site. A minimum educational qualification of 12th pass is required, and preference is given to male applicants. This role is perfect for someone looking to start a career in desktop support and willing to enhance their technical skills.

Installation, configuration and troubleshooting of desktops and laptops.Installation and configuration of Windows 10/11 operating systems.Hardware troubleshooting, including RAM, HDD, SSD, motherboard, keyboard and mouse.Operating system formatting, upgrades and patch management.Installation and configuration of drivers and software applications.Installation and configuration of network and local printers.Troubleshooting printer errors, paper jams and connectivity issues.Maintenance and troubleshooting of scanners, biometric devices and other peripherals.Basic LAN, WAN and Wi-Fi troubleshooting.Configuration of IP addresses, DNS and DHCP.Troubleshooting network connectivity issues.Basic knowledge of switches, routers, patch panels and structured cabling.

Key Responsibilities & DutiesCommercial Documentation & Quotation Management:Draft, review, and issue formal price quotations, proforma invoices, and commercial proposals based on sales inputs and pricing guidelines.Receive, verify, and log official Purchase Orders (POs) from clients, ensuring terms, quantities, tax structures (GST), and pricing match agreed proposals.Order Processing & Inter-Departmental Coordination:Punch and process sales orders into the internal system (Tally Prime / SAP / ERP / CRM).Coordinate daily with production, dispatch, warehouse, and logistics teams to track order status and ensure timely delivery.Follow up on client payment terms, outstanding receivables, and dispatch documentation (E-Way bills, tax invoices, delivery challans) in coordination with the accounts team.Client Relationship & Support:Serve as the primary point of contact for client queries regarding order status, stock availability, dispatch tracking numbers, and product spec sheets.Resolve customer complaints or delivery delays by liaising with internal department heads.Sales Reporting & Database Maintenance:Maintain up-to-date customer databases, sales pipeline logs, and order execution registers.Prepare daily, weekly, and monthly sales performance reports, lead conversion summaries, and pending dispatch trackers for management review.

The Head - Technical Support & Service Operations will be responsible for establishing, leading, and continuously improving the company's technical support and after-sales service function across its integrated technology portfolio.This is a senior leadership position requiring a combination of technical expertise, service management, operational discipline, customer relationship management, commercial awareness, and people leadership.The incumbent will ensure that technology systems installed at customer sites operate reliably, technical issues are resolved within agreed service levels, and customers receive consistent and professional support throughout the lifecycle of their systems.The role will oversee the entire support process, from the registration of a service request to diagnosis, resource allocation, troubleshooting, escalation, resolution, testing, customer confirmation, and final ticket closure.The Head will also work closely with Project Execution, Design & Engineering, Programming, Sales, Procurement, Finance, OEMs, and external technology partners to improve service quality, reduce recurring failures, optimize costs, and strengthen customer retention.The overall objective is to transform technical support from a reactive breakdown-handling function into a structured, proactive, measurable, and commercially sustainable service operation.

Job Opening: Desktop Support Engineer (Dahej - Banking Project)We are looking for a reliable Desktop Support Engineer to manage L1/L2 IT support for a leading bank in Dahej.Responsibilities: Hardware/software troubleshooting, OS installation, network connectivity, and daily IT ticket resolution. Location: DahejExperience: 1+ years preferredApply Now: Mail your resume to Call/WhatsApp +91 9662842618

We are seeking an Information Technology Executive based in Janakpuri, Delhi, who has 2 to 5 years of experience and holds an I.T.I. qualification. This full-time role requires an individual who can work effectively in an office environment.nnThe Information Technology Executive will be responsible for managing and supporting the company's IT infrastructure. This includes troubleshooting hardware and software issues, ensuring network connectivity, and maintaining system security. The executive will also assist in the installation and configuration of new systems, making sure that all technology-related tasks are completed efficiently.nnKey responsibilities include:nn1. Technical Support: Provide timely assistance to employees regarding IT-related problems, ensuring minimal downtime and effective solution implementation.n2. System Maintenance: Regularly check and maintain hardware and software to ensure all systems function smoothly and securely.n3. Network Administration: Monitor and manage network systems, troubleshooting issues as they arise to maintain connectivity and efficiency.nnThe ideal candidate should possess a strong understanding of computer systems and network protocols, along with excellent problem-solving skills. Effective communication is essential to collaborate with team members and provide user support. A proactive approach to tasks and a willingness to learn new technologies will also be valued. The ability to work independently and as part of a team is crucial for success in this role.

Quotation & Technical SupportPrepare and submit accurate quotations for bearings, industrial products, and technical components based on customer requirements.Review customer RFQs, specifications, drawings, part numbers, quantities, and delivery requirements.Coordinate with sales, technical, purchase, warehouse, and SKF teams to obtain pricing, availability, lead time, and technical information.Provide technical support to customers by identifying suitable bearing/product alternatives and explaining product specifications.Process quotations and sales orders in SAP, ensuring accuracy of pricing, material codes, quantities, and customer details.Follow up on pending quotations and coordinate with customers for order confirmation.Check product availability and coordinate with the concerned teams for urgent and critical requirements.Handle technical queries related to bearing designations, dimensions, applications, substitutes, and product changes.

Join a dynamic team in Pune as a Computer Hardware Engineer, responsible for designing and developing computer hardware components. This role requires a blend of technical skills and practical knowledge, ideal for individuals with 1 to 3 years of experience who are looking to grow in the field.Key Responsibilities:- Design and Development: Create innovative hardware designs for computers, focusing on efficiency and performance. This involves working on circuit boards, processors, and other physical components.- Testing and Evaluation: Conduct tests on hardware prototypes to ensure functionality and reliability. You will analyze results to make necessary adjustments and improvements.- Troubleshooting: Identify and resolve hardware issues promptly. This requires a keen eye for detail to ensure that all systems operate smoothly.- Collaborative Work: Collaborate with software engineers and other team members on projects. Strong teamwork skills are essential for integrating hardware and software seamlessly.Required Skills and Expectations:Candidates should possess a solid understanding of computer architecture and basic electronics. Proficiency in troubleshooting techniques and familiarity with hardware testing tools is crucial. Strong communication skills are necessary to work effectively in a team environment. A willingness to learn and adapt to new technologies is also essential for success in this role.

MICROAI IS HIRING - CUSTOMER SUPPORT EXECUTIVE Work From Home 20,000 - 24,000/MonthMICROAI is hiring Customer Support Executives for its growing team. Both freshers and experienced candidates are welcome to apply. Job DetailsCompany: MICROAIPosition: Customer Support ExecutiveWork Mode: Work From HomeQualification: 12th Pass / GraduateExperience: Fresher / ExperiencedSalary: 20,000 - 24,000 per monthOpen Positions: Only 18Location: Remote / Work From Home Who Can Apply? 12th Pass candidates Graduates Freshers looking for their first job Candidates with customer support experience Good communication and basic computer skills preferred Candidates comfortable working from home How to ApplyInterested candidates should send their updated CV/Resume to: himanshu.micro1ai@gmail.comEmail Subject: Application - Customer Support WFH Company Website: micro1.ai Limited VacanciesOnly 18 positions available!Send your CV today and take the next step toward a Work From Home career with MICROAI. MICROAI - Work. Connect. Grow.

# Hiring: Field Engineer / Desktop Support EngineerCompany: Swaroop IT SolutionsLocation: Pune, MaharashtraJob Type: Full-time On-siteExperience: Fresher or up to 6 months### About the JobSwaroop IT Solutions is looking for a motivated and technically skilled Field Engineer / Desktop Support Engineer to join our team.This is a full-time field-based opportunity for candidates who have completed a Hardware & Networking course or have basic IT support knowledge.### Required Skills* Basic Computer / Laptop Hardware Knowledge* Desktop / Laptop Formatting and Windows Installation* Software Installation and Troubleshooting* Basic Networking Knowledge* LAN Cable Crimping and Network Troubleshooting* Printer Installation and Basic Troubleshooting* Basic Router / Switch Knowledge* CCTV / DVR Basic Knowledge is an added advantage### Job Responsibilities* Visit customer offices / sites for IT support.* Handle computer, laptop, printer and networking-related issues.* Perform hardware and software troubleshooting.* Provide on-site technical support to customers.* Travel to customer locations as required.### Salary & Benefits* Salary: 9,000 per month* Travelling Allowance: Separate, as per company policy* Opportunity to learn and grow in the IT support field.### Who Can Apply?* Freshers with Hardware & Networking knowledge* Candidates with up to 6 months of relevant experience* Candidates willing to work in the field* Candidates with good communication and troubleshooting skillsInterested candidates can share their resume. Contact: 9021864013Company: Swaroop IT Solutions

We are looking for a dedicated Hardware Engineer to join our team in Ahmedabad. The ideal candidate will work directly with electronic hardware and contribute to our technology projects. Key Responsibilities:- Design Hardware Components: You will create and develop electronic components and systems that meet project specifications and requirements. - Testing and Validation: Conduct tests on hardware to ensure it functions correctly and meets quality standards. This includes troubleshooting and resolving any hardware-related issues.- Collaboration with Team: Work closely with other engineers and team members to integrate hardware components with software and ensure overall system performance.- Documentation: Maintain clear records of designs, tests, and revisions for future reference and project tracking.- Stay Updated: Continuously learn about new technologies and advancements in hardware engineering to improve processes and product offerings.Required Skills and Expectations:Candidates should have a strong understanding of electronic principles and hardware design. Familiarity with tools like schematic design software and circuit simulation is a plus. You should possess problem-solving skills to diagnose and repair hardware issues efficiently. Attention to detail is crucial for creating reliable and accurate designs. As a Hardware Engineer, you will need to work effectively in a team environment, communicating clearly with colleagues. Candidates must be male and are expected to have a commitment to continuous learning, with a readiness to adapt to new challenges. Experience is not mandatory, making this an excellent opportunity for recent graduates or those with up to six years of experience.

We are seeking an organized and motivated Sales Coordinator to support our sales team in Kolkata, India. The ideal candidate will have at least 5 years of experience and a strong educational background, preferably a graduate degree.Key Responsibilities:1. Sales Support: Assist the sales team by preparing necessary sales documents, proposals, and presentations to help them close deals efficiently.2. Customer Communication: Act as a point of contact for customers, addressing their inquiries and providing timely updates on orders and services.3. Data Management: Maintain accurate records of sales activities, leads, and customer information using our CRM system to ensure smooth operations.4. Reporting: Generate regular sales reports and analyze data to identify trends, support sales strategy, and help in forecasting.5. Coordination: Collaborate with other departments such as marketing, logistics, and finance to ensure a seamless sales process and customer satisfaction.Required Skills and Expectations:Candidates must have strong communication skills to effectively interact with clients and team members. Proficiency in Microsoft Office Suite and experience with CRM software is essential. The ideal Sales Coordinator should be detail-oriented, capable of multitasking, and able to work in a fast-paced environment. A proactive attitude and problem-solving skills are important for managing challenges that arise during the sales process. Team collaboration and a customer-focused mindset are vital for success in this role.

Basic knowledge of network troubleshooting Ethernet and IP configuration Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the clients location or connecting via a remote link. Troubleshooting hardware and software issues. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Providing basic training in computer operation and management. Completing job reports and ordering supplies. Knowledge of popular operating systems, software applications, and remote connection systems. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.

The Head - Technical Support & Service Operations will be responsible for establishing, leading, and continuously improving the company's technical support and after-sales service function across its integrated technology portfolio.This is a senior leadership position requiring a combination of technical expertise, service management, operational discipline, customer relationship management, commercial awareness, and people leadership.The incumbent will ensure that technology systems installed at customer sites operate reliably, technical issues are resolved within agreed service levels, and customers receive consistent and professional support throughout the lifecycle of their systems.The role will oversee the entire support process, from the registration of a service request to diagnosis, resource allocation, troubleshooting, escalation, resolution, testing, customer confirmation, and final ticket closure.The Head will also work closely with Project Execution, Design & Engineering, Programming, Sales, Procurement, Finance, OEMs, and external technology partners to improve service quality, reduce recurring failures, optimize costs, and strengthen customer retention.The overall objective is to transform technical support from a reactive breakdown-handling function into a structured, proactive, measurable, and commercially sustainable service operation.

OverviewAble to troubleshoot hardware problems, and able to support hardware team, able to give technical support and telephone support. He is responsible to keep uptime of all respective stations. He is responsible to maintain up-time for all respective station. He have hardware knowledge. He can able to maintain computer hardware. Ready for travelling in KarnatakaJob DescriptionAble to keep 90% up-time off all station Maintain station up time, sound level, daily reporting collecting document on time, station visit and feedback report to be fill up monthly. Networking Knowledge, Hardware Networking skills

Key ResponsibilitiesProvide first-level and second-level technical support to end users.Install, configure, and maintain desktops, laptops, printers, scanners, and peripheral devices.Troubleshoot hardware, software, network connectivity, and operating system issues.Diagnose and resolve incidents related to Windows, Microsoft 365, email, and business applications.Configure and support user accounts, passwords, and access permissions.Manage IT asset inventory and maintain accurate equipment records.Install software updates, patches, and security applications.Support onboarding and offboarding activities for employees.Escalate complex technical issues to higher-level support teams when required.Maintain helpdesk tickets and document resolutions in accordance with IT procedures.Assist with network troubleshooting, VPN connectivity, and remote user support.Ensure compliance with IT security policies and best practices.

Key ResponsibilitiesDesign, develop, and test hardware systems and components.Install, configure, and maintain computer hardware and peripheral devices.Diagnose and troubleshoot hardware-related issues.Conduct performance testing and quality assurance of hardware products.Collaborate with software, production, and engineering teams for system integration.Prepare technical documentation, specifications, and test reports.Perform preventive maintenance and hardware upgrades.Ensure compliance with industry standards and safety regulations.Support manufacturing and production teams in resolving hardware concerns.Evaluate and recommend hardware improvements and new technologies.

Job Summary:We're looking for a skilled and customer-focused Desktop Support Engineer to join our IT team in Nashik. You'll be the first point of contact for our internal users, responsible for providing technical assistance and support related to computer systems, hardware, and software. The ideal candidate will possess strong troubleshooting skills, excellent communication abilities, and a commitment to ensuring a productive and efficient IT environment for all employees.Key Responsibilities:Technical Support & TroubleshootingProvide first and second-level technical support to end-users for hardware (desktops, laptops, printers, peripherals) and software (Windows OS, MS Office Suite, business applications, antivirus) issues, primarily through ticketing systems, phone, email, and in-person visits.Diagnose and resolve technical problems efficiently, escalating complex issues to senior IT staff or relevant vendors when necessary.Perform hardware and software installations, configurations, and upgrades.Troubleshoot network connectivity issues (LAN/Wi-Fi) for end-user devices.Assist with printer setup, configuration, and basic troubleshooting.User Management & SecurityManage user accounts, permissions, and passwords within Active Directory or other identity management systems.Ensure endpoint security by assisting with antivirus updates, patching, and adherence to IT security policies.Educate users on basic IT security best practices and phishing awareness.Asset Management & DocumentationMaintain accurate inventory records of IT assets, including hardware, software licenses, and peripherals.Document all support interactions, solutions, and troubleshooting steps in the IT service desk ticketing system.Create and update technical documentation, knowledge base articles, and user guides.Maintenance & Proactive SupportPerform routine preventive maintenance on desktops, laptops, and other IT equipment to ensure optimal performance.Monitor system health and identify potential issues proactively.Assist in setting up IT infrastructure for new employees or office rearrangements.Support IT projects as assigned by the IT Manager (e.g., system migrations, software rollouts).