Job Description

We are looking for a Customer Support Coordinator who will assist in ensuring customer satisfaction through effective communication and support. This role is ideal for those with 0 to 2 years of experience in customer service and requires a minimum educational qualification of a 12th y Responsibilities:nn1. Responding to Inquiries: Engage with customers via phone or to address their questions and concerns 2. Resolving Issues: Work to identify problems faced by customers and provide solutions to ensure a positive 3. Maintaining Records: Keep accurate records of customer interactions and transactions to help improve service 4. Collaborating with Teams: Work closely with other departments to resolve customer issues and enhance overall service 5. Providing Feedback: Share insights from customer interactions to help improve products and services quired Skills and Expectations:nnCandidates must have excellent verbal and written communication skills to effectively interact with customers. A strong customer-oriented attitude is essential for success in this role. Basic computer skills, including proficiency in office software, are required. Candidates should be capable of working in a team-oriented environment and should be adaptable to changing situations and challenges. Attention to detail and the ability to handle multiple tasks while maintaining a high standard of service are also essential qualities. This position is office-based, so a willingness to work in the Gurgaon Sector 20 location is necessary.
  • Experience

    0 - 2 Years

  • No. of Openings

    236

  • Education

    12th Pass

  • Role

    Customer Support Coordinator

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 30 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    PF, Health Insurance

About BrightFuture RPD Hiring Solutions

BrightFuture RPD Hiring Solutions is an MSME-certified premier HR consulting, recruitment, and manpower management firm based in Noida, UP (Udyam Reg. No.: UDYAM-UP-28-XXXXXXX). We deliver end-to-end workforce solutions and bulk hiring services across the Delhi-NCR region. ? Core Services: Recruitment & HR Solutions: BPO/ITES (Voice/Non-Voice), Corporate Offices, Customer Support & Sales Executives. Manpower Supply & Staffing: Skilled, Semi-Skilled & Unskilled manpower for Warehouses, Logistics, Manufacturing & Field Operations. Executive Search: Contractual, Temporary, and Permanent Placement Services. Sectors We Serve: IT & Technology BPO & Customer Operations Sales & Marketing Healthcare & Pharmaceuticals Banking, Finance & BFSI Corporate Admin & Operations ? Why Choose Us? Government Verified: Officially registered MSME agency ensuring trust. Fast Turnaround: Speedy recruitment TAT to meet urgent client demands. Zero Candidate Fee: 100% free placement.
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