Fresher Desktop Support Jobs

We are looking for a motivated and skilled Laptop Service Engineer to join our team in Mumbai. This role is ideal for individuals who have a passion for technology and are eager to learn. You will mainly be responsible for troubleshooting and repairing laptops to ensure they function optimally.Key Responsibilities:1. **Diagnosing Issues:** You will identify hardware and software problems in laptops by performing thorough inspections and tests.2. **Repairing Hardware:** You will replace or repair faulty components, such as keyboards, displays, and circuit boards, ensuring all repairs meet quality standards.3. **Software Installation:** You will install and configure operating systems and necessary software, ensuring laptops are ready for use by customers.4. **Customer Support:** You will provide assistance to customers by explaining repairs and answering any questions they may have about their devices.5. **Maintaining Records:** You will keep accurate records of repairs and services completed, including updating the inventory of parts used.Required Skills and Expectations:Candidates should be familiar with basic laptop hardware and software systems. Attention to detail is critical to ensure the quality of repairs. Strong problem-solving skills and the ability to work under pressure are essential. As this is an entry-level position, a willingness to learn and adapt is highly valued. Male candidates are preferred for this position, and applicants should have completed at least the 10th grade.

Job SummaryWe are looking for a motivated and organized Sales Coordinator to support the sales team by managing client communication, maintaining sales records, coordinating follow-ups, and ensuring smooth day-to-day sales operations.Key ResponsibilitiesCoordinate with sales team and clients for daily operationsHandle customer inquiries through calls, emails, and WhatsAppMaintain sales reports, client database, and follow-up recordsPrepare quotations, invoices, and sales-related documentsSupport sales executives in achieving targetsFollow up with leads and existing clientsCoordinate with internal departments for order processingUpdate data in Excel and CRM softwareEnsure timely response to customer requirementsRequired SkillsGood communication skillsBasic knowledge of MS Excel and computer operationsStrong coordination and follow-up skillsAbility to handle multiple tasksProfessional and positive attitude

*Technical Support Executive* Jaipur Avenging Security Pvt LtdWe are hiring for the role of Technical Support Executive. Freshers as well as experienced candidates are welcome to apply. Training will be provided for 10 days.*Skills Required:*Basic Excel & formulasInternet surfingClient handlingOperating CRM/software applicationsBasic troubleshooting mindset*Work Responsibilities:*Perform Excel-related tasks and formulasGive software demos to clients via Google Meet or physical meetingsProvide training to clients on our software/productsInstall and configure products/softwareFind bugs/issues in software and prepare reports Experience: Fresher to 1+ Year (All accepted) Location: Jaipur

We are looking for a Customer Support Representative to join our team in Vadodara. This role is ideal for individuals with a passion for helping others, whether you are starting your career or bringing some experience. You will assist customers with their inquiries and ensure their satisfaction, contributing to a positive experience.Key Responsibilities:- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and clear answers to their questions.- **Resolve Issues:** Identify and troubleshoot customer problems, working to resolve issues quickly and efficiently while maintaining a positive attitude.- **Document Interactions:** Keep accurate records of customer interactions and feedback in our systems to help improve services and products.- **Collaborate with Team:** Work closely with other team members and departments to share information and ensure that customers receive the best support possible.Required Skills and Expectations:Candidates should have good communication skills in English and preferably one or more local languages. A friendly and patient demeanor is essential, as you will deal with various customer inquiries. Ability to work well under pressure, strong problem-solving skills, and a willingness to learn are crucial for this role. A basic understanding of computers and navigating software applications is also necessary. You should be a team player, eager to assist others, and committed to delivering a high level of customer service.

As a Sales Coordinator, you will play a crucial role in supporting the sales team to improve productivity and efficiency. Your responsibilities will include the following:- **Assisting Sales Team**: Provide administrative support to the sales team, helping them with scheduling meetings, managing calendars, and organizing sales materials.- **Client Communication**: Maintain communication with clients to gather information, answer queries, and provide updates on orders, ensuring a positive customer experience.- **Order Processing**: Handle the order entry process, ensuring that all orders are accurately recorded and processed in a timely manner.- **Sales Reporting**: Prepare regular sales reports to track performance and identify areas for improvement, helping the team achieve its sales goals.- **Inventory Management**: Collaborate with other departments to manage inventory levels and ensure that products are available for clients.To be successful in this role, you should have excellent communication skills, both written and verbal, as you will be interacting with clients and colleagues frequently. Strong organizational skills are essential, as you will need to manage multiple tasks efficiently. A proactive attitude and attention to detail will help you excel in the fast-paced sales environment. Additionally, basic knowledge of sales processes and customer service will be beneficial, though prior experience is not required. A 12th-grade education is necessary, and you must be comfortable working in an office setting in Muradnagar.

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

We are looking for a Desktop Solution Engineer to join our team. The ideal candidate will have a passion for technology and a willingness to learn. This is a full-time position based in Ekkaduthangal and is open to fresh graduates.**Key Responsibilities:**- **Technical Support:** Provide support for desktop software and hardware issues. You will help troubleshoot problems and ensure that all devices are functioning correctly.- **Installation and Setup:** Assist in the installation and configuration of desktop computers and peripherals. You will set up new machines for users and ensure they are ready for use.- **User Training:** Offer basic training to users on how to use new systems and software. This helps ensure that everyone is comfortable and productive with their technology.- **Maintenance:** Regularly check and maintain desktop equipment. You will perform routine maintenance tasks to keep systems running smoothly.- **Documentation:** Keep records of support activities and solutions provided. Documenting your work helps build a knowledge base for future reference.**Required Skills and Expectations:**- A diploma or degree from I.T.I. is required. Freshers are encouraged to apply.- A strong interest in technology and eagerness to learn about desktop systems and components.- Good communication skills to effectively interact with team members and users.- Problem-solving abilities to troubleshoot and resolve technical issues independently.- Willingness to work full-time in an office environment, ensuring you can collaborate closely with the team and provide timely support.

Detecative & experienced technical skilled hardware engineer needed for fieldwork.

As a Sales Coordinator, you will play a vital role in supporting the sales team and ensuring smooth operations. Your primary responsibilities will include the following:- **Assist Sales Team:** You will provide necessary support to sales representatives by preparing sales documents and coordinating their schedules. This ensures they can focus on selling effectively.- **Manage Sales Orders:** You will be responsible for processing and tracking sales orders. This involves entering order details accurately and monitoring the order status to ensure timely delivery.- **Maintain Customer Database:** Your tasks will include updating and organizing customer information in the database. Keeping accurate records helps the sales team find information quickly and maintain customer relationships.- **Prepare Reports:** You will create regular sales reports and presentations that help visualize the sales performance. This information aids in decision-making and strategy adjustments.- **Coordinate with Other Departments:** You will work closely with logistics, finance, and customer service teams to ensure that all sales-related activities run smoothly.To succeed in this role, you should possess effective communication skills, allowing you to interact well with team members and customers. Attention to detail is crucial for managing orders and maintaining accurate data. You should be comfortable using basic computer software and tools for reporting and data management. A proactive attitude and eagerness to learn will help you contribute to the sales team positively. Ideal candidates are motivated individuals who can work in a fast-paced office environment.

As a Customer Care Coordinator, you will be the first point of contact for our customers. Your role is to ensure their needs are met and to provide excellent service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer calls and emails from customers, addressing their questions and providing information about our products and services.- **Provide Solutions:** Work to resolve customer complaints or issues by finding effective solutions that meet their needs.- **Document Interactions:** Maintain accurate records of customer interactions and transactions in our system for future reference and follow-up.- **Coordinate with Teams:** Collaborate with various departments, such as sales and technical support, to ensure customer satisfaction and efficient service delivery.- **Follow Up:** Ensure that all customer concerns are followed up on in a timely manner to confirm resolution and satisfaction.**Required Skills and Expectations:**- **Communication Skills:** You should possess strong verbal and written communication skills to effectively interact with customers and provide clear information.- **Problem-Solving Abilities:** You should be able to think critically and quickly find solutions to customer problems.- **Customer-Focused Mindset:** A friendly and helpful attitude towards customers is essential for success in this role.- **Basic Computer Skills:** Familiarity with computers and knowledge of common software applications will help you document and manage customer inquiries.- **Team Player:** Being able to work well with others is important since you will collaborate with various teams to assist customers adequately.

Dynacons Systems & Solutions Ltd Desktop Support Freshers required for Field Support Location: Coimbatore & Chennai Open Position : 5 Nos Qualification- Any Graduate / 3 Yrs Diploma / Bsc CSE /BCA /BE Salary: CTC: 14.5 K Per Month, + traveling experience, R. Thiruvenkadam, Mob 9894533449Email ID r.thiruvenkadam@dynacons.comJDDesktop Engineer Fresher or 1 Year Qualification- Any Graduate / 3 Yrs Diploma/any Degree End-User Support - Desktop / Laptop / Printers SupportInstall desktop / Laptop OS, mail Client, applications such as MS Office Adobe Acrobat, WinZip, WinRar, as per Customers software deployment policy, and add or remove accessories, peripherals lick Printer DMP, scanner,Maintain inventory of spares at CUSTOMER Locations. Spares to be used or issued on a need basis after approval from the concerned CUSTOMERConfiguration of printers, scanners, etc.Configuration of internet settings and proxy settingsConfiguration of mail clients and troubleshooting mail client related issuesTroubleshoot and resolve desktop/laptop OS issuesTroubleshooting printer/scanner related issues at users desktop/laptop and reporting hardware issues to vendors

As a Customer Coordinator, you will be responsible for handling various operational tasks while maintaining basic financial records and supporting day-to-day customer coordination. The ideal candidate will be organized, self-motivated, and detail-focused, with the ability to work independently and meet deadlines.

As a Customer Care Coordinator, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer complaints, and escalating issues to the appropriate team members for resolution.You will also be expected to maintain accurate records of customer interactions, feedback, and complaints, as well as collaborate with other departments to ensure a seamless customer experience.The ideal candidate for this role should have excellent communication skills, both written and verbal, strong problem-solving abilities, and a customer-focused mindset. Additionally, candidates should be detail-oriented, organized, and able to multitask efficiently in a fast-paced environment.A high school diploma or equivalent is required for this role, and previous customer service experience is preferred but not mandatory. Training will be provided to help you succeed in this role.

Key responsibilities:1. Support sales team: Assist the sales team in managing schedules, preparing documents, and coordinating appointments to ensure efficient sales operations.2. Respond to inquiries: Address customer inquiries promptly through phone calls and emails to provide information about products or services.3. Maintain records: Keep track of sales data, customer information, and inventory levels to facilitate smooth sales processes.4. Coordinate meetings: Schedule and organize meetings between sales team members, clients, and other stakeholders to discuss business opportunities and strategies.5. Monitor sales activities: Track sales metrics, analyze trends, and generate reports to evaluate performance and identify areas for improvement.Required skills and expectations:- Excellent communication skills: Ability to communicate effectively with customers, colleagues, and stakeholders.- Organizational skills: Strong attention to detail and ability to multitask to ensure all sales activities are coordinated efficiently.- Computer proficiency: Proficient in using Microsoft Office tools and CRM software to maintain records and generate reports.- Customer service orientation: A customer-focused approach to address inquiries and provide support to ensure customer satisfaction.- Team player: Ability to collaborate with sales team members and other departments to achieve sales targets and business goals.

Key Responsibilities:End-User Support:Provide first-level technical support to end-users via phone, email, or in-person.Troubleshoot and resolve hardware, software, and network-related issues on desktops and peripherals.Hardware and Software Installation:Install, configure, and upgrade desktop hardware and software components.Set up and deploy new desktops, laptops, and related equipment.System Maintenance:Perform routine maintenance tasks, including system updates, patches, and antivirus scans.Monitor system performance and address issues proactively.User Training:Assist users in familiarizing themselves with hardware and software functionalities.Provide basic training on common applications and tools.Documentation:Maintain accurate records of hardware and software inventory.Document support interactions and resolutions for future reference.Collaboration:Collaborate with other IT support teams to escalate and resolve complex technical issues.Communicate effectively with end-users and other IT staff.Remote Assistance:Provide remote assistance using remote desktop tools to troubleshoot and resolve issues.Assist users with remote access and connectivity.Security Compliance:Enforce security policies and procedures related to desktop systems.Ensure compliance with company security standards and protocols.Troubleshooting Documentation:Document common issues and resolutions in the knowledge base for reference.Contribute to the creation and maintenance of troubleshooting guides.Qualifications and Skills:Associate's degree or relevant certification in Information Technology or a related field.Basic understanding of desktop hardware, operating systems, and common software applications.Familiarity with Windows and Mac operating systems.Strong problem-solving and analytical skills.Excellent communication and interpersonal skills.