Fresher Desktop Support Jobs

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

We are looking for a Desktop Solution Engineer to join our team. The ideal candidate will have a passion for technology and a willingness to learn. This is a full-time position based in Ekkaduthangal and is open to fresh graduates.**Key Responsibilities:**- **Technical Support:** Provide support for desktop software and hardware issues. You will help troubleshoot problems and ensure that all devices are functioning correctly.- **Installation and Setup:** Assist in the installation and configuration of desktop computers and peripherals. You will set up new machines for users and ensure they are ready for use.- **User Training:** Offer basic training to users on how to use new systems and software. This helps ensure that everyone is comfortable and productive with their technology.- **Maintenance:** Regularly check and maintain desktop equipment. You will perform routine maintenance tasks to keep systems running smoothly.- **Documentation:** Keep records of support activities and solutions provided. Documenting your work helps build a knowledge base for future reference.**Required Skills and Expectations:**- A diploma or degree from I.T.I. is required. Freshers are encouraged to apply.- A strong interest in technology and eagerness to learn about desktop systems and components.- Good communication skills to effectively interact with team members and users.- Problem-solving abilities to troubleshoot and resolve technical issues independently.- Willingness to work full-time in an office environment, ensuring you can collaborate closely with the team and provide timely support.

Detecative & experienced technical skilled hardware engineer needed for fieldwork.

Attend client/customer calls and resolve basic queriesMaintain documentation and daily reportsCoordinate with internal teamsProvide polite and professional support over phone or emailData entry and follow-up work as required

As a Sales Coordinator, you will play a vital role in supporting the sales team and ensuring smooth operations. Your primary responsibilities will include the following:- **Assist Sales Team:** You will provide necessary support to sales representatives by preparing sales documents and coordinating their schedules. This ensures they can focus on selling effectively.- **Manage Sales Orders:** You will be responsible for processing and tracking sales orders. This involves entering order details accurately and monitoring the order status to ensure timely delivery.- **Maintain Customer Database:** Your tasks will include updating and organizing customer information in the database. Keeping accurate records helps the sales team find information quickly and maintain customer relationships.- **Prepare Reports:** You will create regular sales reports and presentations that help visualize the sales performance. This information aids in decision-making and strategy adjustments.- **Coordinate with Other Departments:** You will work closely with logistics, finance, and customer service teams to ensure that all sales-related activities run smoothly.To succeed in this role, you should possess effective communication skills, allowing you to interact well with team members and customers. Attention to detail is crucial for managing orders and maintaining accurate data. You should be comfortable using basic computer software and tools for reporting and data management. A proactive attitude and eagerness to learn will help you contribute to the sales team positively. Ideal candidates are motivated individuals who can work in a fast-paced office environment.

As a Customer Care Coordinator, you will be the first point of contact for our customers. Your role is to ensure their needs are met and to provide excellent service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer calls and emails from customers, addressing their questions and providing information about our products and services.- **Provide Solutions:** Work to resolve customer complaints or issues by finding effective solutions that meet their needs.- **Document Interactions:** Maintain accurate records of customer interactions and transactions in our system for future reference and follow-up.- **Coordinate with Teams:** Collaborate with various departments, such as sales and technical support, to ensure customer satisfaction and efficient service delivery.- **Follow Up:** Ensure that all customer concerns are followed up on in a timely manner to confirm resolution and satisfaction.**Required Skills and Expectations:**- **Communication Skills:** You should possess strong verbal and written communication skills to effectively interact with customers and provide clear information.- **Problem-Solving Abilities:** You should be able to think critically and quickly find solutions to customer problems.- **Customer-Focused Mindset:** A friendly and helpful attitude towards customers is essential for success in this role.- **Basic Computer Skills:** Familiarity with computers and knowledge of common software applications will help you document and manage customer inquiries.- **Team Player:** Being able to work well with others is important since you will collaborate with various teams to assist customers adequately.

We are looking for a motivated Hardware Networking Engineer to join our team in Dum Dum, Kolkata. This entry-level position is ideal for candidates with a keen interest in networking hardware and basic technical skills.Key Responsibilities:1. **Installation and Maintenance**: You will help in the installation and maintenance of networking hardware like routers, switches, and access points. This ensures that all networking devices run smoothly and efficiently.2. **Troubleshooting**: You will diagnose and resolve hardware and connectivity issues. This involves identifying problems quickly and applying solutions to minimize downtime.3. **Network Configuration**: You will assist in configuring network devices according to company standards. This includes setting up proper security protocols to keep our network safe.4. **Monitoring Network Performance**: You will monitor network performance and report any irregularities. Regular checks are essential to ensure optimal functionality.5. **Support to Team Members**: You will provide technical support to your team members regarding hardware issues. Clear communication and teamwork are key to resolving problems effectively.Required Skills and Expectations:Candidates should have a strong foundation in basic networking concepts and hardware components. Good problem-solving skills are essential, along with the ability to work independently and as part of a team. Strong communication skills and a willingness to learn will help you thrive in this role. A 10th-grade education is required, and previous experience in hardware or networking is preferred but not mandatory.*Cctv wire laying, installation and maintenance All candidates are requested to send their CV my number 9830217681.

Dynacons Systems & Solutions Ltd Desktop Support Freshers required for Field Support Location: Coimbatore & Chennai Open Position : 5 Nos Qualification- Any Graduate / 3 Yrs Diploma / Bsc CSE /BCA /BE Salary: CTC: 14.5 K Per Month, + traveling experience, R. Thiruvenkadam, Mob 9894533449Email ID r.thiruvenkadam@dynacons.comJDDesktop Engineer Fresher or 1 Year Qualification- Any Graduate / 3 Yrs Diploma/any Degree End-User Support - Desktop / Laptop / Printers SupportInstall desktop / Laptop OS, mail Client, applications such as MS Office Adobe Acrobat, WinZip, WinRar, as per Customers software deployment policy, and add or remove accessories, peripherals lick Printer DMP, scanner,Maintain inventory of spares at CUSTOMER Locations. Spares to be used or issued on a need basis after approval from the concerned CUSTOMERConfiguration of printers, scanners, etc.Configuration of internet settings and proxy settingsConfiguration of mail clients and troubleshooting mail client related issuesTroubleshoot and resolve desktop/laptop OS issuesTroubleshooting printer/scanner related issues at users desktop/laptop and reporting hardware issues to vendors

As a Customer Coordinator, you will be responsible for handling various operational tasks while maintaining basic financial records and supporting day-to-day customer coordination. The ideal candidate will be organized, self-motivated, and detail-focused, with the ability to work independently and meet deadlines.

As a Customer Care Coordinator, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer complaints, and escalating issues to the appropriate team members for resolution.You will also be expected to maintain accurate records of customer interactions, feedback, and complaints, as well as collaborate with other departments to ensure a seamless customer experience.The ideal candidate for this role should have excellent communication skills, both written and verbal, strong problem-solving abilities, and a customer-focused mindset. Additionally, candidates should be detail-oriented, organized, and able to multitask efficiently in a fast-paced environment.A high school diploma or equivalent is required for this role, and previous customer service experience is preferred but not mandatory. Training will be provided to help you succeed in this role.

Key responsibilities:1. Support sales team: Assist the sales team in managing schedules, preparing documents, and coordinating appointments to ensure efficient sales operations.2. Respond to inquiries: Address customer inquiries promptly through phone calls and emails to provide information about products or services.3. Maintain records: Keep track of sales data, customer information, and inventory levels to facilitate smooth sales processes.4. Coordinate meetings: Schedule and organize meetings between sales team members, clients, and other stakeholders to discuss business opportunities and strategies.5. Monitor sales activities: Track sales metrics, analyze trends, and generate reports to evaluate performance and identify areas for improvement.Required skills and expectations:- Excellent communication skills: Ability to communicate effectively with customers, colleagues, and stakeholders.- Organizational skills: Strong attention to detail and ability to multitask to ensure all sales activities are coordinated efficiently.- Computer proficiency: Proficient in using Microsoft Office tools and CRM software to maintain records and generate reports.- Customer service orientation: A customer-focused approach to address inquiries and provide support to ensure customer satisfaction.- Team player: Ability to collaborate with sales team members and other departments to achieve sales targets and business goals.

We are seeking a skilled and motivated Computer Hardware and Networking Technician to join our team. The ideal candidate should have strong technical expertise in computer hardware repair, software troubleshooting, and network management.

Knowledge of computer, basic software installation, troubleshooting, basic network troubleshooting, basic hardware knowledge, basic troubleshooting, antivirus installation, microsoft office installation

A desktop support engineer is responsible for providing technical assistance and support related to computer systems, hardware, and software. They troubleshoot issues, install and configure software, and maintain computer systems to ensure optimal performance. Key responsibilities include responding to user inquiries, resolving technical problems, and assisting with network connectivity issues. Strong communication skills and a solid understanding of operating systems and applications are essential for success in this role. Additionally, Desktop Support Engineers may document processes and create user guides to enhance user experience.

*We are Hiring!!!*Job Details : Desktop Support Engineer (Field Work)Salary Range : 13k - 17kQualification : Degree/ Diploma / ITIExperience : 6 Months - 1 YearDay shift & 6 day's workingTwo wheeler must ( Fuel Allowances will be provided)Skills Needed : OS installation and Trouble shootingOpening the Desktop and Replacing the partsGood Communication skillsLocation : Madhavaram ,Chennai.Roles & Responsibilities :* Provide first-level support for hardware, software, and networking issues.* Troubleshoot and resolve issues related to desktops, laptops, printers, and mobile devices.* Install, configure, and maintain operating systems and applications* (Windows, macOS, Linux, etc.).* Assist employees with IT-related problems via phone, email, or in-person.* Provide guidance on using software applications and IT equipment.* Train users on new software and system updates.

We are seeking a qualified and motivated [Desktop Support Engineer] to join our team. The ideal candidate will be responsible for delivering high-quality results while contributing to the organizations growth and success.

We are seeking a proactive and technically skilled IT Technical Support Engineer to provide first-level and second-level technical support for hardware, software, and network-related issues. The ideal candidate will ensure smooth IT operations and deliver excellent user support across the organization.Key ResponsibilitiesProvide technical support for desktops, laptops, printers, and peripheralsTroubleshoot hardware, software, and operating system issuesInstall, configure, and maintain Windows / Linux / macOS systemsDiagnose and resolve network issues (LAN, WAN, Wi-Fi, VPN)Handle ticketing systems and maintain issue resolution documentationSupport email systems (Outlook, Gmail, Office 365)Assist with software installations, upgrades, and patch managementEscalate unresolved issues to higher-level support teams when requiredEnsure data security, backups, and antivirus updatesProvide user training and guidance on IT systems and best practicesRequired Skills & QualificationsDiploma / Bachelors degree in Computer Science, IT, or related fieldStrong knowledge of Windows OS, basic Linux commands, and system administrationUnderstanding of networking concepts (TCP/IP, DNS, DHCP)Experience with ticketing tools (ServiceNow, Freshdesk, Jira preferred)Knowledge of hardware troubleshooting and IT asset managementStrong communication and customer service skillsContact Person: Rakesh HRContact Number: +91 9003745749Experience: 0 - 4+ YearsLocation: CoimbatoreTimings: 09.30 AM - 06.30 PM

We're Hiring: Designation: IT Admin IT SupportSalary: 19,000- 20,000 Per monthWorking Days- Monday- SaturdayShifts: 9:30 AM- 6:00 PMJob Type: Full-TimeLocation: Madhavaram, ChennaiJob Overview:We are hiring a IT Admin to support our Desktop Support Engineers and Flex Teams. The role involves handling calls/emails, coordinating service requests, managing incoming parts, and assisting with RTV (Return to Vendor) rejection processes.Key Responsibilities:Handle inbound calls and emails from Flex Teams and clients.Assign and coordinate tasks with Desktop Support Engineers.Log and update service requests/tickets.Receive and record incoming hardware parts.Manage part replacements and handle RTV rejection cases.Prepare basic reports and maintain documentation.Requirements:Any graduate (freshers welcome).Good communication and coordination skills.Basic computer knowledge; familiarity with IT hardware is a plus.Ability to multitask and manage follow-ups.Benefits:Training providedGrowth opportunities in IT coordination and supportInterested candidates can contact HR- 7200585283