Fresher Desktop Support Jobs

Attend client/customer calls and resolve basic queriesMaintain documentation and daily reportsCoordinate with internal teamsProvide polite and professional support over phone or emailData entry and follow-up work as required

A Sales Coordinator manages the operational and administrative backbone of a sales team. They streamline the sales process by processing orders, managing CRM databases, preparing quotations, and coordinating between field reps, clients, and internal departments (like logistics and finance) to ensure smooth deliveries and high customer satisfaction.HR SUMAN-9181919897

We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.

Job Summary:The Desktop Support Engineer will be the primary point of contact for all IT-related issues experienced by end-users. This role is crucial for providing technical assistance, troubleshooting hardware and software problems, maintaining desktop and laptop systems, and ensuring seamless IT operations across the organization. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and a customer-centric approach to support our employees in Pune.Responsibilities:Technical Support:Provide first-level and second-level technical support for hardware (desktops, laptops, printers, peripherals) and software (operating systems, Microsoft Office Suite, business applications) issues.Diagnose and resolve technical problems efficiently via phone, email, remote desktop, or in-person support.Log all support requests and resolutions accurately in the IT service desk system.System Installation & Configuration:Install, configure, and upgrade desktop and laptop computers, ensuring proper networking, software installation, and peripheral connectivity.Set up new user accounts, profiles, and ensure proper access rights.Troubleshooting & Maintenance:Perform regular maintenance, upgrades, and patches for operating systems and applications.Conduct routine checks on system performance, network connectivity, and security.Troubleshoot network connectivity issues (LAN/WAN, Wi-Fi).User Training & Guidance:Educate users on best practices for IT security, software usage, and system maintenance.Create and update technical documentation and user guides.Asset Management:Assist in maintaining an inventory of IT hardware and software assets.Track asset allocation, movement, and decommissioning.Collaboration:Collaborate with senior IT staff, network administrators, and external vendors for complex issues or project implementations.Participate in IT projects as required.Security Adherence:Ensure adherence to company IT policies, security protocols, and data protection guidelines.

We are looking for a dedicated Customer Handling Executive to join our team in Indore. This role is perfect for individuals who enjoy interacting with customers and want to gain experience in a fast-paced environment.The Customer Handling Executive will be responsible for assisting customers and ensuring they have a positive experience. Key responsibilities include:1. Responding to Customer Inquiries: Handle incoming calls, emails, and messages from customers, providing accurate information and resolving their issues promptly.2. Providing Product Information: Clearly explain product features, benefits, and prices to customers, helping them make informed decisions.3. Handling Complaints: Address customer complaints with empathy and professionalism, working towards satisfactory resolutions to enhance customer satisfaction.4. Maintaining Records: Keep accurate records of customer interactions and feedback, ensuring the information is readily available for future reference.5. Coordinating with Teams: Collaborate with other departments to ensure customer needs are met efficiently, contributing to overall service improvement.Candidates should have strong communication skills and a friendly attitude, with the ability to work well in a team. A background in customer service or a related field is a plus, but fresh graduates are encouraged to apply. Basic computer skills and proficiency in English and Hindi are essential. The ideal candidate should be an active listener, eager to learn, and able to handle challenging situations with grace.

We are looking for a dedicated Customer Handling Executive to join our team in Patna. This full-time position is ideal for individuals with 0 to 2 years of experience who seek to build a career in customer service. As a part of our team, you will play a critical role in managing customer interactions.Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or in person to understand their queries and provide solutions.- Issue Resolution: Identify customer issues and work efficiently to resolve them, ensuring customer satisfaction and loyalty.- Feedback Collection: Gather customer feedback to help improve services and report it to the management team for enhancement plans.- Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring that all information is up to date.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. A positive attitude and willingness to learn are essential. Proficiency in basic computer applications is expected, along with the ability to manage multiple tasks efficiently. Applicants need to demonstrate problem-solving skills and a keen attention to detail. Being a team player who can thrive in a dynamic environment is crucial for success in this role.

We are looking for a Customer Handling Executive to join our team in Gwalior. This role is suitable for candidates with 0 to 2 years of experience and a minimum of a 12th-grade education. You will be responsible for providing excellent customer service and support.Key Responsibilities:1. Customer Interaction: Engage with customers through phone, email, or in-person to address inquiries, provide information, and resolve any issues they may face. Your role will be crucial in creating a positive experience.2. Problem Solving: Identify customer concerns and provide timely solutions. This requires listening carefully and understanding the customer

IT Helpdesk Engineer- MaleFreshers/ExperiencedCCNA, Firewall, Servers, Network, CCTV CAMERA, DVRFormatting PC, Printers SharingSal:13-20 KNASHIK

IT Executive- MaleFreshers/ExperiencedCCNA, Firewall, Servers, Network, CCTV CAMERA, DVRFormatting PC, Printers SharingSal:14-20 KEklahare/ Nashik

Call on. Placement charges applicable.Functional Area:- Engineering - 24*7 Technical SupportEmployment Type:- Full Time, PermanentEducation:- Any Graduate or EquivalentExperience:- 0 to 3 yearsSalary:- 180000 to 210000Key Skill : CCNA, MCSE