We are looking for a dedicated Desktop Support Engineer to join our team in Kolkata. This entry-level position is ideal for individuals with up to 3 years of experience who are eager to grow their careers in IT support.
Key Responsibilities:
1. Technical Assistance: Provide support to end-users by troubleshooting hardware and software issues, ensuring efficient operation of desktop systems.
2. Setup and Maintenance: Install, configure, and maintain desktop computers and peripherals, ensuring they are up and running effectively for all users.
3. Documentation: Maintain records of issues and solutions in a clear and organized manner, helping build a knowledge base for future reference.
4. User Training: Educate users on basic troubleshooting steps and best practices for using their desktop systems.
Required Skills and Expectations:
Candidates should possess a solid understanding of computer systems, networks, and troubleshooting techniques. Strong communication skills are essential to effectively assist users and convey technical information in an understandable manner. A proactive attitude and willingness to learn are important traits. As this is a full-time position based in an office environment, the candidate must be committed to working regularly on-site. A minimum educational qualification of 12th pass is required, and preference is given to male applicants. This role is perfect for someone looking to start a career in desktop support and willing to enhance their technical skills.
Experience
0 - 3 Years
No. of Openings
2
Education
12th Pass
Role
Desktop Support Engineer
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Male
Age Limit
20 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Digitech call system pvt ltd, Godraj water-side Building 13th floor tower -2 , salt lake , sector - v kolkata 700091