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Service Desk Jobs

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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Lucknow
Service Desk Customer Care Customer Service Problem Solving English Language Domestic Calling
We are looking for a dedicated Customer Care Assistant to provide excellent support to our customers. This is a full-time work-from-home position based in Lucknow, India, suitable for candidates with little to no prior experience.Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer questions and concerns through phone, email, or chat. Clear communication is essential to provide accurate information.2. **Providing Product Information**: You will assist customers by explaining our products and services. It is important to have a good understanding of what we offer to help customers make informed decisions.3. **Resolving Issues**: If customers have problems or complaints, you will work to resolve these issues efficiently. Patience and problem-solving skills are necessary for this part of the job.4. **Maintaining Customer Records**: You will update customer information and interactions in our database. Attention to detail is crucial to ensure all records are accurate.5. **Collaborating with Team Members**: You will communicate with your team to share insights and improve customer service. Being a team player is important to create a supportive work environment.Required Skills and Expectations:Candidates should have at least completed their 12th grade. Strong communication skills in English and Hindi are essential. You should be comfortable using computers and various communication tools. A positive attitude and a willingness to learn are crucial for success in this role.
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  • Fresher
  • 6.5 Lac/Yr
  • Lucknow
Service Desk Customer Care Customer Service Troubleshooting Skills International Call Center
We are looking for a friendly and motivated Customer Service Assistant to join our team. This full-time position allows you to work from home while providing excellent service to our customers.As a Customer Service Assistant, your key responsibilities will include:- **Responding to Customer Inquiries:** You will assist customers by answering their questions through various channels, such as email, chat, or phone, ensuring they feel valued and supported.Job Description:Part-time,Full time Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills, both written and verbal, to engage effectively with customers. You need to be a good listener and show empathy, understanding customers needs and concerns. Being organized and detail-oriented will help you manage inquiries efficiently. Basic computer skills are essential, as you will be using various software tools to communicate and document interactions. We welcome fresh graduates who are eager to learn and grow in a supportive work environment.
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Sales Coordinator Fresher (Female)

Sunshine Manpower Solution And Services

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Ahmedabad
Retail Sales Service Desk Corporate Sales Customer Care Direct Sales Coordination Skills Order Processing Payment Followup Microsoft Office
Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports
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  • 1 - 2 yrs
  • 3.8 Lac/Yr
  • Rajkot
Customer Support Corporate Sales Sales Administration Coordination Skills Order Processing Microsoft Office Direct Sales Customer Care Retail Sales Channel Sales Service Desk
supports the sales team by managing administrative tasks, processing orders, maintaining CRM data, and liaising between clients and departments to ensure efficient, smooth operations. Lead generation.
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  • Fresher
  • 1.5 Lac/Yr
  • Bibwewadi Pune
Service Desk Tools Knowledge Base Analytical Thinking Documentation Customer Support Problem Solving
Job Description for Service CoordinatorAssessing clients' needs of work.Overseeing the required things to be informed and collected from client regarding work. Explaining to clients how our solutions can resolve their issues. Resolving issues that arise concerning the problems and timely resolution.Answering phone calls and emails.Scheduling appointments for site visit of engineers for clientsMaintaining and tracking day to day clients' service recordsUpdating daily dispatch, e-mails and AMC book in excel. Staying current on new services we develop.Evaluating our services and helping to identify areas of improvement
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Sales Coordinator (Female)

Capital Placement Services

  • 2 - 4 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales Channel Sales Customer Care Customer Support Direct Sales Sales Administration Field Service Coordination Skills Order Processing Payment Followup
Location: Sector 74, GurgaonWorking Days: 6 Days a WeekWorking Hours: 10:00 AM 7:00 PMResponsibilities:* Act as the primary bridge between the field sales team and the technical/operations team.* Prepare quotations, invoices, and sales reports using internal software.* Handle client inquiries, manage schedules, and coordinate post-sales documentation.* Ensure all client data in the CRM is accurate and up to date.Requirements:* Highly organized with excellent attention to detail.* Proficiency in MS Office (Excel is a must) and CRM tools.* Strong verbal and written communication skills.If you are interested, please share the above details along with your updated CV.hrcps9@gmail.com8370014003
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  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • 121961
Team Coordinator Desktop Support Customer Support Customer Relationship Microsoft Office Service Desk Corporate Sales Customer Care Payment Followup Human Resource Management Employee Induction Salary Processing
We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.
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  • 1 - 3 yrs
  • Kengeri Bangalore
Retail Sales Sales Administration Field Service Service Desk Customer Care
The candidates must have skills to do marketing and convert the leads as admissions for all the civil services exam like UPSC KPSC SSC IBPS RRB JE ALP etc. And also to coordinate with the front desk executives for better achievement
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IT Support Desk Specialist Client Technical Support Specialist IT Support Analyst IT Infrastructure Support Service Desk Specialist IT Support Technician IT Support Executive IT Support Engineer
Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customers
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Bhosari MIDC Pune
Microsoft Office Service Desk Customer Care Sales Administration Order Processing
- Coordinate sales activities, including lead generation and follow-ups- Manage sales pipeline, update CRM, and track progress- Assist in preparing sales proposals, quotes, and presentations- Coordinate with teams (production, logistics, service) for customer deliveries- Handle customer queries, escalate issues as needed- Support sales team in achieving targets and expanding business
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  • Fresher
  • Female
  • Bhosari MIDC Pune
Microsoft Office Retail Sales Service Desk Customer Support Payment Followup
Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund
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  • 1 - 3 yrs
  • 0.9 Lac/Yr
  • Umbergaon Vapi
Microsoft Office Retail Sales Desktop Support Service Desk
Designation :- Sales CoordinatorQualification:- Any Graduation Experience :- 1 Years To 2 YearsSalary:- As Per Interview Gender:- MaleJob Time:- 9 HoursJob Location:- Umbergaon, Gujarat Industry:- Reputed Manufacturing Industry
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Asansol
Desktop Support Service Desk Strategic Communication Customer Care Customer Retention Domestic BPO Service Marketing Technical Services Customer Management Voice Support Inbound Calls Basic Computers Good Communication
As a Customer Care Coordinator, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer complaints, and escalating issues to the appropriate team members for resolution.You will also be expected to maintain accurate records of customer interactions, feedback, and complaints, as well as collaborate with other departments to ensure a seamless customer experience.The ideal candidate for this role should have excellent communication skills, both written and verbal, strong problem-solving abilities, and a customer-focused mindset. Additionally, candidates should be detail-oriented, organized, and able to multitask efficiently in a fast-paced environment.A high school diploma or equivalent is required for this role, and previous customer service experience is preferred but not mandatory. Training will be provided to help you succeed in this role.
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  • 3 - 9 yrs
  • 50.0 Lac/Yr
  • Luxembourg
IT Support Desk Specialist Client Technical Support Specialist IT Support Analyst IT Infrastructure Support Service Desk Specialist IT Support Technician IT Support Executive IT Support Engineer
Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customers
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  • 2 - 8 yrs
  • 4.3 Lac/Yr
  • Noida Sector 60
Microsoft Office Desktop Support Corporate Sales Service Desk Channel Sales Customer Care Customer Support Sales Administration Coordination Skills Payment Followup
As a Sales Coordinator, you will be responsible for supporting the sales team in achieving their targets and ensuring smooth operations. This includes managing communication with clients, preparing sales contracts, maintaining sales records, and coordinating sales activities.Key responsibilities include:- Assisting sales team in preparing sales proposals and presentations to potential clients.- Coordinating with different departments to ensure timely delivery of products/services to clients.- Managing inbound and outbound calls to address customer inquiries and resolve issues promptly.- Maintaining accurate and up-to-date sales records and reports for management review.- Collaborating with marketing team to develop promotional materials and strategies to boost sales.Applicants should have a minimum of 2 years of experience in sales coordination, preferably in a similar industry. A graduate degree is required. Strong communication, organizational, and interpersonal skills are essential. The ideal candidate should be detail-oriented, proactive, and able to work well under pressure. A female candidate is preferred for this role.
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Sales Coordinator - Ghatkopar West Mumbai

Corporate Employment Services

  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • 121961
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales Channel Sales Customer Care Customer Support Direct Sales Sales Administration Field Service Coordination Skills Order Processing Payment Followup MS-excel Microsoft Excel
Key Responsibilities1. Provide administrative and operational support to the sales team2. Coordinate sales orders, quotations, invoices, and deliveries3. Maintain accurate customer and sales data in CRM systems4. Prepare sales reports, presentations, and documentation5. Act as a liaison between customers, sales representatives, and internal departments6. Handle customer inquiries and follow up on orders and payments7. Assist in tracking sales performance and meeting targets8. Schedule meetings, follow-ups, and sales activities9. Ensure compliance with company sales procedures and policiesRequirements & Qualifications1. 13 years of experience in sales coordination or sales support2. Strong organizational and multitasking skills3. Excellent communication and interpersonal abilities4. Proficiency in MS Office (Excel, Word, PowerPoint)5. Experience with CRM software is an advantage6. Ability to work independently and in a team environment
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  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Ahmedabad
Microsoft Office Customer Support Corporate Sales Customer Care Order Processing Coordination Skills Desktop Support Service Desk
The Sales Coordinator will assist the sales team in managing schedules, coordinating sales activities, and maintaining customer relationships. Responsibilities include preparing sales proposals, handling customer inquiries, and updating sales reports. The ideal candidate should have a post-graduate degree, 1-3 years of experience, strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office. The Sales Coordinator should be detail-oriented, able to multitask, and work well in a fast-paced environment.
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Sales Coordinator (Female)

World Invent Scientific technology Private Ltd

  • 2 - 4 yrs
  • 4.5 Lac/Yr
  • Vasai East Mumbai
Microsoft Office Service Desk Corporate Sales Customer Care Customer Support
The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.
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Urgent Requirement For Desktop Support Engineer

Reliable Job Placement & Consultancy Services

  • 1 - 4 yrs
  • 5.0 Lac/Yr
  • Ambad MIDC Nashik
Networking Hardware Networking Computer Hardware Server Support Desktop Support Service Desk IT Helpdesk Laptop Support Desktop Administration LAN-local Area Network Hardware Installation IP Addressing OS Installation
As a Desktop Support Engineer based in Ambad MIDC, Nashik, you will be responsible for providing technical support and assistance to employees using desktops, laptops, and various software applications. Key responsibilities include troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring systems are operating efficiently and securely. You will also be responsible for setting up new users, conducting equipment upgrades, and maintaining inventory of IT equipment. The ideal candidate should have a minimum of 1-4 years of experience, be a graduate, and have strong problem-solving skills. Additionally, you should have good communication skills, be detail-oriented, and have the ability to work independently as well as part of a team. This role requires a male candidate who is able to work full time from the office.
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Looking For Service Operations Manager

Helpto Manpower Consultancy

  • 4 - 5 yrs
  • 6.5 Lac/Yr
  • Greater Noida
Service Desk Ser Desk Manager
Infrastructure Management: Oversee servers (physical/virtual), networks, storage, cloud services (AWS, Azure), and applications.User & Support Services: Manage help desk, desktop support, and provide Level 1-3 support, resolving user issues.System Reliability: Monitor performance, ensure uptime, manage backups, and develop disaster recovery/business continuity plans.Security & Compliance: Implement security protocols, manage firewalls, antivirus, and ensure compliance with regulations.Team & Vendor Management: Lead IT staff, manage vendors, negotiate contracts, and manage budgets.Strategic Planning: Plan for future IT needs, implement new technologies, and align IT with business objectives.
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  • 1 - 3 yrs
  • 0.9 Lac/Yr
  • Rajkot
Microsoft Office Desktop Support Retail Sales Corporate Sales Service Desk
Designation:- Sales CoordinatorQualification:- B.Com Or BBAExperience:- Freshers To 1 Years Salary:- As Per Interview Gender:- FemaleJob Location:- Rajkot, Gujarat Industry:-Manufacturing Industry
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Sales Coordinator

TPS Consultancy

  • 1 yrs
  • 0.9 Lac/Yr
  • Mumbai
Microsoft Office Retail Sales Service Desk
Designation :- Sales CoordinatorQualification:- Any Graduation Experience :- 1 Years To 2 Years Salary:- 17,000 To 25,000Gender:- Male Or Female Job Time:- 10:00 Am To 06:00 Pm Job Location:- Mumbai, Maharashtra Industry:- Manufacturing Company
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