Voice Support Jobs

Job Profile: Freshars TelecallerLocation: Noida Shift: Fixed Day Shift (General Office Timings)Salary: 12,000 to 18,000 Fixed PM + Performance Incentives Number of Openings: 20About the Role:Bright Future RPD Hiring Solution is looking for energetic Freshers who want to start their career in corporate sales and customer relationships. We are hiring on behalf of our top domestic clients in Noida.Key Responsibilities:* Make outbound calls to customers from the provided list.* Explain product details and build interest.* Maintain daily call logs and follow up with interested leads.Requirements:* Education: 12th Pass or Graduate.* Experience: 0-1 Year (Freshers are highly preferred).* Language: Good communication skills in Hindi and basic understanding of English.* Strong listening skills and positive energy.How to Apply:Apply directly here or share your updated resume on WhatsApp at 8595974460 for a quick telephonic interview.

We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.

We are looking for a Customer Support Associate (HINDI) to join our team in Koundampalayam, Coimbatore. This part-time role is perfect for candidates with 0 to 1 year of experience and requires a minimum of 12th-grade education.In this position, you will handle inbound customer calls, addressing inquiries and providing assistance in Hindi. You will be responsible for registering customer complaints, coordinating with service engineers, and following up on service requests to ensure timely resolution. Additionally, you will maintain service records to track customer interactions and outcomes effectively.To succeed in this role, you should have excellent communication skills in Hindi, along with the ability to empathize with customers and troubleshoot basic issues. Patience and problem-solving abilities are essential, as you will be interacting with diverse customer queries. Familiarity with computer systems and proficiency in basic software will aid in maintaining records efficiently.The work location is from the office in Koundampalayam, and you should be prepared to work during assigned hours, including any required shifts. We expect candidates to be reliable, adaptable, and focused on providing excellent customer service. If you are passionate about helping others and willing to learn, this is a great opportunity for you.

Job Profile: Customer Care Executive (Domestic Inbound Process)Location: Noida (Sector 16, 62 & 63 near Metro Station)Shift: Day Shift / Rotational Day ShiftsSalary: 15,000 to 22,000 Fixed PMNumber of Openings: 15About the Role:Bright Future RPD Hiring Solution is hiring Customer Support Executives for top domestic BPOs and corporate houses in Noida. This is a pure customer service profile with NO sales targets involved.Key Responsibilities:* Answer inbound calls from customers and resolve their queries or complaints.* Provide accurate, valid, and complete information regarding company products/services.* Maintain a professional and polite attitude with customers over the phone.* Maintain high customer satisfaction (CSAT) scores.Requirements:* Education: 12th Pass / Undergraduates / Graduates.* Experience: 0-2 Years (Freshers with good communication skills can easily apply).* Language: Clear and fluent communication in Hindi & Professional phone etiquette.* Basic computer knowledge (Good typing speed and knowledge of MS Excel).Benefits:* Fixed monthly salary credited on time.* Clean and professional corporate office environment.* Proper training will be provided to selected candidates.How to Apply:Apply directly on this portal or share your updated resume on WhatsApp at 8595974460 for a quick telephonic screening.

As a BPO Telecaller, you will play a vital role in communicating with customers and assisting them with their inquiries. This full-time position is based in Guindy, Chennai, and is ideal for candidates with 0 to 3 years of experience who have completed at least 10th grade.Key Responsibilities:You will be responsible for effectively handling telecalling tasks. This includes engaging with customers, addressing their queries, and providing the necessary information about products or services. Additionally, you may also participate in non-voice processes, where you will facilitate communication through other digital means.Required Skills and Expectations:The ideal candidate should possess good communication skills to interact confidently with customers. A proactive attitude and the ability to work in a team are essential, as you may also be involved in leading teams or assisting managers. Familiarity with basic computer operations and software is beneficial to perform the duties effectively. You will primarily work at our office during standard working hours, which may include shifts. The employer provides essential facilities such as accommodation and meals to support you during your work. This role is suited for individuals looking to build their careers in the BPO industry while gaining valuable experience and skills.

Qualification: 10th Pass to Any Degree Age Limit: 18 and above Salary: 18,000 to 30,000 per month Benefits: Room and Food provided for selected candidates Freshers Welcome Interview: Direct walk-in after phone confirmation

Customer Support Executive - Voice ProcessLocation: Perungudi Job Type: Full-timeJob DescriptionWe are hiring Customer Support Executives for a Voice Process. The role involves handling customer calls, resolving queries, and providing excellent customer service.EligibilityAny DegreeGood English communication skillsKnowledge of any regional language is preferredAge below 30 yearsFreshers and experienced candidates can applySalaryCTC: 16,400 per monthTake Home: 14,100 per monthShiftRotational ShiftRotational Week OffImmediate Joiners Preferred

Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.

We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.

We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.