Voice Support Jobs

# URGENT HIRING - BPO PROCESS MALAD AM GLOBAL HIRE is hiring candidates for an urgent BPO requirement in Malad, Mumbai.### Job Details Location: Malad, Mumbai Role: Customer Service / Sales / Voice Process Qualification: HSC / Graduate Experience: Freshers & Experienced candidates can apply Salary: 15,000 - 30,000 per month + Incentives Shift: 9 AM - 6 PM / 10 AM - 7 PM / 11 AM - 8 PM Weekly Off: As per process Joining: Immediate Joiners Preferred### Candidate Requirements* Good communication skills* Basic computer knowledge* Good customer-handling skills* Candidates should be comfortable working in a BPO environment* Freshers and experienced candidates are welcome* Candidates from nearby areas preferred### Why Join? Attractive salary + incentives Multiple career opportunities Immediate hiring Growth opportunities Friendly work environment Call / WhatsApp: 7984905245 Interested candidates can apply now.AM GLOBAL HIRE*Recruitment & Staffing Solutions*

Job DescriptionResponsibilities:Will be responsible for calling new customers from the market.Responsible domestic calls.Comfortable initiating conversations with the Client.Good Communication SkillGood knowledge of computer and internetEnergetic, dynamic with good interpersonal skills.shift timing:9 PM to 5 AMMonday to Saturday (5 working days)Fixed off on SundaySalary Package:8,000/- to 20,000/- PM.Salary After Three Month On Performance Based.Incentive on benchmark performancebonus on outstanding performanceEmployee Benefits:20 PL's (Privilege Leave) after completion of probation period;Increment on benchmark performance;QualificationsMinimum Higher Secondary Education is required;Smart, talented candidates are preferred;Excellent communication skills is required;Company Target :Achieve 20 products Sell in Three Month For A Employee for fix in our company.Benefits:Leave encasementExperience:Marketing : Min 1 year (Preferred)Language:Hindi (Require)English ( Preferred)Shift availability:Day Shift (Preferred)Night Shift (Not Preferred)Willingness to travel:25% (Preferred)Work Location: In personNote : This Is Performance based Job only and also target oriented. if person achieve their target then get salary.Salary Will be Given After Reasonable Target Achieve Minimum 7 Products Will Sell For Fresher And 1 5 For Experience.One Month Notice Period Compulsory if Employee leave the job and 2 month Notice Period require before leave 6 months.Salary not be given of that month in the case of employee not inform via call or any email.

We are looking for junior team leader or Telecaller Active candidate Leadership & presenting skills in junior team leader role requires Fresher or experience can apply Good communication skills Hindi compulsory Marathi English basic

Position: Chat Process ExecutiveDepartment: Customer SupportExperience: 2 - 3 YearsEmployment Type: Full-TimeLocation: Perungudi, ChennaiJob SummaryWe are looking for a Chat Support Executive - Chat Process to provide technical assistance to customers through live chat. The candidate will be responsible for understanding customer issues, troubleshooting basic technical problems, providing accurate solutions, and ensuring a positive customer experience.Key Responsibilities- Handle customer technical queries through live chat in a professional and timely manner.- Understand customer concerns and identify the root cause of technical issues.- Provide step-by-step troubleshooting and appropriate solutions through chat.- Assist customers with product/service-related technical issues.- Follow predefined troubleshooting procedures, scripts, and Standard Operating Procedures (SOPs).- Escalate complex or unresolved issues to the appropriate technical team.- Maintain accurate records of customer interactions and issue resolutions.- Follow up on pending or escalated issues whenever required.- Maintain proper chat etiquette, professionalism, and customer-friendly communication.- Meet defined AHT, FCR, CSAT, quality, productivity, and response-time targets.Required Skills & Qualifications- 6 months - 3 years of experience in Technical Support, Chat Support, Customer Support, or IT Support.- Good written communication skills in English.- Basic knowledge of computers, operating systems, internet, and common technical troubleshooting.- Good typing speed and accuracy. (Avg 30 WPM)- Ability to multitask and handle multiple chat interactions when required.- Customer-focused attitude with good patience and professionalism.- Willingness to work in rotational shifts, if required.

We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.

We're Hiring - TelecallerCompany: RMS StonexLocation: Kishangarh, RajasthanPosition: TelecallerAbout the RoleRMS Stonex is looking for an enthusiastic and confident Telecaller to join our growing team. If you have good communication skills and enjoy interacting with customers, we'd love to hear from you.ResponsibilitiesHandle inbound and outbound customer calls.Explain company products and services to customers.Follow up with potential clients and generate leads.Maintain customer records and call reports.Coordinate with the sales team for customer requirements.Resolve basic customer queries professionally.Build and maintain positive customer relationships.Requirements:Good communication skills in English.Basic computer knowledge (MS Office, Email, Excel).Positive attitude and customer-friendly approach.1 Year ExperienceJob TypeFull-TimeOffice-BasedLocation:Kishangarh, RajasthanApply Now:9929546645info@rmsstonex.inJoin RMS Stonex and Build Your Future!Good People. Great Work. Brighter Future.Work Location: In person

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Receive inbound calls and address customer inquiries professionally.Explain products, services, offers, and promotions to customers.Generate and qualify leads for the sales team.Follow up with customers regarding inquiries, appointments, or payments.Maintain accurate records of customer interactions and call outcomes.Achieve daily, weekly, and monthly calling targets.Resolve basic customer concerns and escalate complex issues when required.Update customer information in CRM or database systems.Ensure compliance with company policies and communication standards.

Urgent Hiring International Voice Process PuneGreetings from KAP HR Services !We are hiring Freshers & Experienced candidates for an International Voice Process at our Pune location. Job Details:Process: International Voice SupportLocation: PuneEligibility: Freshers & ExperiencedShift: Rotational/Night ShiftsCommunication: Excellent English required Salary Package:Competitive CTC25-30% hike for experienced candidates (based on current in-hand salary) Qualifications:Minimum: HSC / Graduate (as per process)Freshers with good communication skills are welcome Selection Process:HR InterviewVNA & Ops Round Interested Candidates:Share your updated CV with details below:- Name :- Total Experience (if any) :- Current CTC / In-hand Salary :- Expected CTC :- Notice Period :- Location :

We are looking for a Customer Support Executive to join our team in Mohali on a work-from-home basis. This is an excellent opportunity for individuals with 0 to 1 year of experience, particularly those who have completed their B.A. or B.Com.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering queries through various communication channels like chat, email, or phone. Ensure that every interaction provides accurate information and solutions.- Resolve Issues: Address and resolve customer complaints or concerns in a timely and effective manner, demonstrating empathy and professionalism.- Documentation: Keep detailed records of customer interactions, problems, and solutions. This helps to track issues and improve service quality.- Provide Product Information: Educate customers about our products and services, guiding them to make informed decisions and enhancing their overall experience.- Feedback Collection: Gather customer feedback regularly to help improve our services and products, sharing insights with the team for continuous improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, which are essential for effectively engaging with customers. Strong problem-solving abilities are necessary to provide prompt solutions to customer concerns. Attention to detail is important for documenting interactions accurately. A good team player is expected, showing collaboration and adaptability in a dynamic work environment. Basic computer skills and familiarity with customer support software will be beneficial. Finally, a positive attitude and the willingness to learn will help you thrive in this role.

As a Customer Support Executive, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your role is vital in ensuring customer satisfaction and maintaining the companys reputation for excellent service.Key Responsibilities:- Respond to Customer Inquiries: Answer questions through phone, email, or chat, providing clear and accurate information to help customers with their needs.- Resolve Issues Promptly: Identify customer problems and find effective solutions, ensuring a quick resolution to enhance the customer experience.- Document Customer Interactions: Maintain detailed records of customer conversations and transactions in the system to track inquiries and issues for future reference.- Collaborate with Teams: Work closely with other departments to address challenging customer concerns, ensuring seamless service delivery.- Enhance Customer Satisfaction: Strive to exceed customer expectations in every interaction, contributing to a positive and supportive environment.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, enabling you to convey information clearly and effectively.- Good problem-solving abilities will help you think on your feet and provide solutions under pressure.- A customer-oriented attitude is crucial, as you will be helping customers navigate their issues and inquiries regularly.- Basic computer skills are necessary to operate customer support software and manage communication channels.- A team player mindset is important for collaborating with colleagues and ensuring a cohesive work environment.This role is ideal for individuals looking to start a career in customer service, offering an opportunity to develop professional skills in a supportive setting.

Calling /Tele caller*Hero Globe Agencies preet vihar acchega hapur is hiring energetic individuals to join our sales team in Hapur, Uttar Pradesh.Walk-In Interview: Sunday to friday Interview Timings: 11:00 AM to 2:00 PMWhat to Bring: Updated Resume (CV),Aadhar card ,Pan cardQualification: 12th pass or Graduate

We are looking for a Chat Support Executive who will be responsible for assisting customers through online chat. This role requires effective communication and problem-solving skills to meet customer needs.Key Responsibilities:- Respond to Customer Queries: Quickly address questions and concerns raised by customers via chat, ensuring a timely response to enhance customer satisfaction.- Provide Product Information: Deliver accurate information about products, services, and company policies, helping customers make informed decisions.- Resolve Issues: Identify and troubleshoot customer problems, working diligently to find effective solutions and escalate issues when necessary.- Maintain Chat Records: Keep detailed records of chat interactions for future reference and to improve service quality.- Collaborate with Team: Work closely with other team members to share insights and improve the overall customer experience.Required Skills and Expectations:- Strong communication skills: Ability to convey information clearly and effectively in written form is crucial for this role.- Customer-centric attitude: A genuine desire to help customers and resolve their issues promptly is essential.- Basic computer skills: Familiarity with chat support systems and basic computer operations is necessary for conducting chat support efficiently.- Problem-solving abilities: Must be able to think quickly and creatively to resolve customer issues and improve their experience.- Team player: Willingness to collaborate with peers and contribute to a positive work environment is expected.

As a Customer Associate, you will play an important role in ensuring customer satisfaction and providing assistance during their shopping experience. Your main responsibilities will include:- Customer Service: Greet and assist customers who visit the store, answering their questions and ensuring they have a pleasant experience. Your friendly approach will help build lasting customer relationships.- Product Knowledge: Familiarize yourself with the products offered in-store to provide accurate information and recommendations to customers. This will help customers make informed decisions and enhance their shopping experience.- Sales Support: Help in promoting sales and offers to customers, encouraging them to take advantage of deals. Your efforts can directly influence the stores sales targets.- Inventory Management: Assist in organizing and maintaining the stores inventory. Keeping shelves stocked and products displayed neatly is crucial for a positive customer experience.- Feedback Collection: Gather customer feedback about their shopping experience and any suggestions they may have. This feedback is valuable for improving the stores services.Candidates for this position should:- Be female and have completed at least the 12th grade.- Have excellent communication and interpersonal skills to interact with customers effectively.- Be eager to learn and adapt quickly to a fast-paced retail environment.- Show initiative and a positive attitude, contributing to a team-oriented work environment.No prior experience is necessary; fresh candidates are welcome.

We are looking for a BPO Telecaller to join our team in Chennai. This is an entry-level position suitable for candidates with minimal work experience. The role involves direct communication with customers, and you will be responsible for managing calls and providing excellent service.Key Responsibilities:- Making Outbound Calls: You will call customers to share information about our services or products, addressing their needs and inquiries.- Customer Service: Provide prompt and accurate assistance to customers to enhance their experience and build strong relationships.- Record Keeping: Maintain detailed records of customer interactions and update the database with relevant information after each call.- Achieving Targets: Work towards daily and weekly targets set by the management to ensure a high level of productivity.- Feedback Collection: Gather feedback from customers regarding their experience and report insights to help improve our services.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for effectively engaging with customers.- Listening Skills: You should be a good listener, ensuring that you understand customer needs and concerns clearly.- Basic Computer Knowledge: Familiarity with computer systems and data entry is expected for maintaining customer records.- Team Player: Ability to work collaboratively with colleagues and contribute positively to the team environment.- Adaptability: Willingness to learn and adapt to new processes as needed, maintaining a positive attitude in a fast-paced environment.

* Handle inbound and outbound customer calls professionally.* Respond to customer queries and provide accurate information.* Assist customers with their requests, complaints, and service-related issues.* Follow up with customers and maintain regular communication.* Maintain customer details, call records, and follow-up status.* Handle customer communication through phone, email, and WhatsApp.* Resolve customer issues efficiently and escalate complex queries when required.* Maintain a positive and professional relationship with customers.* Achieve assigned calling, customer service, and follow-up targets.* Work independently and manage daily tasks effectively in a Work From Home environment.

We are looking for a Non Voice Process Executive to join our team in Hyderabad. This role is suitable for candidates with 0 to 6 years of experience and is full-time, requiring work from our office.Key Responsibilities:- Data Entry: Accurately input and manage data in our systems to ensure information is up-to-date. Attention to detail is essential to minimize errors.- Document Management: Organize and maintain electronic and physical documents. This includes retrieving documents as needed and ensuring all files are kept secure and organized.- Email Coordination: Handle incoming and outgoing emails professionally. Responding to client inquiries and communicating important information is a critical part of this role.- Process Documentation: Assist in documenting and improving processes. This aids in maintaining efficiency and clarity in team operations.- Team Collaboration: Work closely with team members to achieve common goals. Effective communication and cooperation are important for team success.Required Skills and Expectations:- Strong attention to detail and accuracy when handling data and documents is crucial for success in this role.- Basic computer skills, including proficiency in Microsoft Office, especially Excel and Word.- Good communication skills in English are necessary for effective email correspondence.- A willingness to learn and adapt to new tasks in a fast-paced environment will be highly valued.- Ability to work effectively in a team while also being self-motivated and capable of completing tasks independently.

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.