Voice Support Jobs

Job Role: Telecaller ExecutiveResponsibilities:Make outbound calls to potential customers.Explain company products and services to customers.Answer customer queries and provide accurate information.Follow up with interested customers and maintain regular communication.Schedule appointments or meetings when required.Maintain records of customer interactions and call details.Build and maintain positive customer relationships.Achieve daily and monthly calling targets.Requirements:Good communication skills in English, Hindi, TeluguBasic computer knowledge.Ability to handle customer queries professionally.Strong interpersonal and convincing skills.Freshers and experienced candidates can apply.Work Timings: 9:30 AM to 6:30 PM

Welcome and onboard newly registered drivers on the ROUNDZ platform.Contact drivers after registration and guide them through the onboarding process.Assist drivers in uploading documents and completing profile verification.Follow up with drivers to ensure they come online and actively accept trips.Provide support to drivers facing issues with the mobile application.Educate drivers about platform features, incentives, earnings, and best practices.Maintain regular communication with active and inactive drivers.Resolve driver queries and escalate technical issues to the concerned team when required.Maintain accurate records of driver interactions and follow-up activities.

We are seeking a motivated BPO Telecaller to join our team in Kolkata. This role is suitable for individuals looking to gain experience or start their careers in the BPO industry. Key Responsibilities:1. **Customer Interaction**: You will engage with customers over the phone, addressing their inquiries and providing information about our products and services.2. **Lead Generation**: Your role will involve identifying potential customers and generating leads by making outbound calls and following up on inquiries.3. **Problem Resolution**: You will assist customers with any issues they may encounter, ensuring a positive experience and fostering customer loyalty.4. **Data Management**: Accurate record-keeping is essential, as you will input customer data and interactions into the system, maintaining up-to-date and organized records.5. **Team Collaboration**: You will work closely with your team to share insights and strategies for improving customer service and achieving sales targets.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade. We welcome individuals with 0 to 1 year of experience in a customer service role or call center. Strong communication skills in English and Hindi are necessary, along with the ability to listen actively and understand customer needs. A positive attitude, patience, and a willingness to learn are essential for success in this position. You should be eager to work in a fast-paced environment and be open to accepting feedback for continuous improvement.

Customer Support Executive (International Voice Process) - US Shift

We are looking for enthusiastic BPO Telecallers to join our team in Chennai. In this role, you will interact with customers, provide information about our products, and assist with their queries, ensuring a positive experience.Limited seats: 52Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing accurate information about our services.2. **Lead Generation**: Identify potential customers through calls and gather leads to support sales efforts.3. **Problem Resolution**: Listen to customer complaints and provide timely solutions while maintaining a professional demeanor.4. **Record Keeping**: Maintain detailed records of customer interactions, updating the database with relevant information for future reference.5. **Team Collaboration**: Work closely with colleagues and supervisors to improve service quality and achieve team targets.Required Skills and Expectations:Candidates should have a good command of verbal and written communication in English and other regional languages. A high level of patience and the ability to handle difficult situations with professionalism is essential. Basic computer skills are necessary for data entry tasks. We welcome freshers as well as those with up to 6 years of experience. A positive attitude, eagerness to learn, and the ability to work collaboratively in a fast-paced environment are crucial for success in this role. Regular attendance and adherence to company policies are also expected.

We are looking for a dedicated Customer Support Executive to join our team. The ideal candidate should be a female with a passion for helping customers and a positive attitude.**Key Responsibilities:**- **Assist Customers**: Answer customer inquiries through phone, email, or chat to provide effective assistance and solutions.- **Resolve Complaints**: Handle customer complaints with patience and clarity, ensuring satisfactory resolutions that enhance the customer experience.- **Maintain Records**: Document customer interactions and update accounts to ensure accurate information for future reference.- **Provide Product Information**: Educate customers about our products and services, enabling them to make informed decisions.- **Follow Up**: Monitor ongoing issues and follow up with customers to ensure their needs are met and they are satisfied with the resolution.**Required Skills and Expectations:**Candidates should possess good communication skills in English and Hindi, both spoken and written. A friendly and approachable demeanor is essential to create a supportive environment for customers. Proficiency in basic computer skills and familiarity with customer management software will be an advantage. Candidates should have strong problem-solving abilities, along with a desire to learn and grow within the role. A willingness to work in a fast-paced office environment is expected. Previous experience is not mandatory, but a positive attitude and eagerness to help are essential qualities for success in this position.

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

We are seeking a motivated and enthusiastic Call Center Executive to join our team in Sambalpur. This role is ideal for individuals with 0 to 2 years of experience and provides an opportunity to start a career in customer service.Key Responsibilities:1. **Customer Interaction**: You will handle incoming and outgoing calls, addressing customer inquiries and providing solutions in a friendly manner. Clear communication is essential to ensure customer satisfaction.2. **Issue Resolution**: You will identify and resolve customer issues effectively. This includes understanding their concerns and using company resources to find appropriate solutions.3. **Data Entry**: You will need to accurately enter customer information and call details into our systems. Attention to detail is crucial to maintain records and assist in follow-ups.4. **Feedback Collection**: You will gather feedback from customers about their experiences. This information is important for improving services and ensuring a positive customer journey.5. **Team Collaboration**: You will work closely with your team to achieve targets and enhance customer experience. Collaboration and communication with team members are vital for success.Required Skills and Expectations:Candidates should have completed their 12th grade or Graduation and possess good verbal communication skills in English and local languages. Basic computer skills and a willingness to learn are essential. A friendly attitude and ability to work under pressure are highly valued. Candidates should be committed, adaptable, and ready to provide exceptional service as part of our team.

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

As a Voice Process Executive, you will handle customer interactions via phone, providing assistance and solutions to their inquiries. Your role is crucial in ensuring customer satisfaction and maintaining a positive company image. **Key Responsibilities:**- **Customer Assistance:** Engage with customers to address their queries and provide accurate information, helping to resolve issues effectively.- **Call Handling:** Manage inbound and outbound calls to ensure timely responses to customer requests, adhering to the company's communication standards.- **Problem Solving:** Identify customer problems and offer appropriate solutions, ensuring a high level of service is maintained throughout the interaction.- **Documentation:** Maintain detailed records of customer interactions and transactions, ensuring all information is accurate and up-to-date for future reference.- **Feedback Collection:** Gather customer feedback and relay it to management, aiding in service improvement and product development.**Required Skills and Expectations:**- **Communication Skills:** A strong command of spoken language, including clarity, fluency, and an understanding of customer needs is essential.- **Interpersonal Skills:** The ability to build rapport with customers quickly and effectively is important for resolving issues and enhancing customer satisfaction.- **Problem-Solving Skills:** Capability to think critically and offer solutions in a fast-paced environment is vital for addressing customer concerns.- **Adaptability:** Willingness to learn and adapt to new processes, systems, and technologies as needed.- **Experience:** Previous experience in a voice process or customer service role is preferred, with a minimum of 1 year and a maximum of 6 years in relevant fields.

We are looking for good candidate for our company Teleconnect Global Services.Salary:- 18k to 26k. Timing:- 9 am to 5 pmWork From HomeFreshers and Experienced Both Can apply Part time and Full Time

Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment

Solve the Customer quires and give the solution through the call.Company - Globiva pvtHS / Graduate / Male / Female all eligible1 Yr Experience required on PaperSalary - 19000inhand - 15000 Attendance bonus -2000Incentive upto - 30000Job location - Kolkata Sector 5

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

We are looking for a Customer Support Executive to join our team in Koramangala. This is a full-time position and is ideal for candidates with 0 to 3 years of experience. The role focuses on helping customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, email, or chat, ensuring timely and accurate responses to enhance customer experience.- **Resolve Issues:** Identify customer problems and provide effective solutions quickly, maintaining a high level of professionalism.- **Document Interactions:** Record details of customer interactions and transactions in our database, ensuring that all information is accurate and up to date for future reference.- **Follow Up:** Proactively reach out to customers after their issues are resolved to ensure they are satisfied with the service provided.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights that could enhance customer support.**Required Skills and Expectations:**Candidates should have good communication skills, both written and verbal, to effectively interact with customers. A strong understanding of customer service principles is essential. The ideal candidate should be patient, empathetic, and possess problem-solving abilities to address customer needs efficiently. Basic computer skills, including familiarity with office software and tools, are required. Being a team player and showing a willingness to learn and adapt in a fast-paced environment will contribute to success in this role.

Job Description:We are looking for a Telecaller to join our Research and Development team, focused on assisting PhD scholars with research support and project guidance. The ideal candidate will handle inbound and outbound calls, provide information about our research services, and maintain effective communication with candidates.Key Responsibilities:Contact potential and existing candidates to explain research assistance services.Maintain a record of calls and follow-ups in the database.Understand candidate requirements related to PhD or research projects.Coordinate with the research and documentation team for service details.Achieve daily/weekly communication and conversion targets.Provide accurate information and maintain professionalism in all calls.Handle inquiries through phone, email, and WhatsApp.Required Skills:Strong communication and convincing skills in English and Tamil.Basic computer knowledge (MS Word, Excel).Patience and professionalism in handling research candidates.Ability to work independently and meet communication goals.Qualification:Any Degree (Freshers or Experienced).Best Regards,Anand Kumar LHRPanacorp Software SolutionsLinkedIn: Panacorp Software Solutions