Voice Support Jobs

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.

Customer Support 247 shift Good Communication SkillOnly for maleNo Transport Max Salary in hand upto 24kIncentives Upto 10k apart from salary Gurgaon sector- 53send your resume

As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- **Resolve Issues:** Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- **Maintain Records:** Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- **Follow Up:** Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact with customers clearly and professionally.- **Problem-Solving Ability:** The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- **Team Player:** Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- **Positive Attitude:** A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.

*WE ARE HIRING -Business Development Executive* spot offer !!! Location: Kodambakkam Qualification: 12th / Any Degree Language: Tamil & Basic English Freshers can apply Good communication skills required Day shift job Immediate joining Interested candidates DM or Call: 9094740652*Walk - in* 35/36 station border road, kodambakkam, chennai - 24*Refer your friends* Any friends or contacts who are looking for a job opportunity, kindly refer them

We are looking for a dedicated Customer Support Executive to join our team in Salt Lake, Kolkata. This full-time role is ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass. As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and answer their queries. Your role is vital in ensuring customer satisfaction and building a positive relationship with our clients.Key Responsibilities:1. **Respond to Customer Inquiries**: Assist customers by answering their questions through phone, email, or chat. You must provide clear, helpful responses to enhance their experience.2. **Issue Resolution**: Identify and solve customer issues promptly. This may involve troubleshooting problems or escalating matters to the appropriate teams, ensuring a smooth resolution process.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving our services over time.4. **Feedback Collection**: Gather customer feedback on products and services. Sharing insights with the team will contribute to better service and product improvements.5. **Team Collaboration**: Work closely with team members and other departments to address customer needs effectively. Good communication will foster cooperation and enhance overall performance.Required Skills and Expectations:We expect you to have excellent communication skills, both written and verbal, and be able to explain complex information clearly. A strong problem-solving attitude and a friendly demeanor are essential. You should be patient and empathetic, capable of handling challenging situations calmly. Familiarity with computer systems and the ability to learn new software quickly are also important. Drop facilities will be provided during odd shifts. Contact HR Ankita or DM resume.

We are hiring Customer Support Executives for an International Voice Process (US). Candidates with excellent English communication skills can apply

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.**Key Responsibilities:**- **Handle Customer Calls:** Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- **Provide Solutions:** Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- **Maintain Call Records:** Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- **Collaborate with Teams:** Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- **Achieve Targets:** Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.**Required Skills and Expectations:**Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.

We are looking for a dedicated Customer Care Executive to join our team in Juinagar. As a key member of our customer service department, you will be responsible for ensuring a positive experience for our customers. Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat to provide accurate information and assistance.- **Resolve Issues:** Address and resolve customer complaints or issues in a timely manner, ensuring customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to improve service and track patterns.- **Follow Up:** Proactively follow up with customers to ensure their concerns are addressed and they are satisfied with the solutions provided.- **Provide Feedback:** Share customer feedback with the team to help improve products and services and enhance customer experience.Required Skills and Expectations:Candidates should have a high school diploma (10th pass). Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. Problem-solving skills are important to swiftly resolve customer issues. Candidates should be comfortable working in a team environment and be able to adapt to changing situations. A friendly and patient attitude is crucial for handling customer inquiries and complaints. Prior experience in customer service is beneficial but not required, making this a great opportunity for those starting their careers or looking to gain experience.

As an International BPO Executive, you will play a crucial role in handling customer interactions for international clients. Your primary responsibility will be ensuring excellent customer service and support.**Key Responsibilities:**- **Customer Support:** Communicate with customers via phone, email, or chat to assist them with their queries and concerns, ensuring a positive experience.- **Problem Resolution:** Identify and resolve customer issues promptly and effectively, ensuring customer satisfaction and loyalty.- **Data Entry:** Accurately enter and update customer information and service requests in the database, maintaining accurate records for future reference.- **Feedback Collection:** Gather feedback from customers regarding their experience and relay this information to management for quality improvement.- **Team Collaboration:** Work with team members to discuss challenges and share solutions, fostering a collaborative environment for better service delivery.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential, as you will interact with customers from diverse backgrounds.- **Problem-Solving Ability:** You should be able to think on your feet and handle customer issues calmly and efficiently.- **Attention to Detail:** Accuracy is critical in data entry and customer interactions, so being detail-oriented is important.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for efficient communication and data management.- **Adaptability:** Be open to learning new processes and adapting to changes in a fast-paced work environment. Candidates with 1 to 3 years of experience, who are 12th pass and eager to provide excellent service, are encouraged to apply.

As a Customer Support Specialist, you will play a vital role in ensuring our customers have a positive experience with our products and services. Your main goal will be to assist customers by answering their questions and resolving any issues they may encounter.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions via phone, email, or chat, providing clear and helpful responses to ensure customer satisfaction.- **Troubleshoot Issues:** When customers face problems, you will assist them in finding solutions, guiding them through troubleshooting steps to resolve their concerns effectively.- **Maintain Customer Records:** Keeping accurate and up-to-date records of customer interactions and feedback is essential for tracking and improving our services.- **Provide Product Information:** You will educate customers about our products and services, ensuring they understand the features and benefits to enhance their experience.- **Follow Up with Customers:** After resolving issues or answering questions, you will check in with customers to ensure they are satisfied with the solutions provided.Required skills and expectations include:- Strong communication skills in English, both written and verbal, to effectively assist customers.- Basic computer skills, including familiarity with email and chat applications, to navigate customer support tools smoothly.- Patience and empathy to understand customer needs and provide support in a polite manner.- A positive attitude and willingness to learn, as you will be adapting to new products and support processes.- Availability for a full-time work-from-home schedule, allowing you to efficiently manage your tasks and responsibilities.

We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.

Job description Tele Advisor / Tele Caller (If Required Training will be provided) Connecting with clients Providing information to clients Understanding Client requirements Helping clients to buy right product & technology Advise on various queries from Clients Address different Client queries Capture Client details Excellent communication skills. Creative thinking skills. The patience and skill to interact with customers in speech communication

As a Customer Support Executive, you will play a vital role in ensuring customer satisfaction and providing assistance with inquiries and issues. This full-time position is based in our Bommanahalli office and is ideal for candidates with 0 to 1 year of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions promptly through various communication channels such as phone, email, and chat, ensuring that they receive accurate information.- **Resolve Issues and Complaints:** Investigate and resolve customer complaints efficiently while maintaining a positive attitude, aiming for first-call resolution.- **Maintain Customer Records:** Accurately document interactions and maintain records in the companys database to help with future inquiries and to track issues effectively.- **Provide Product Support:** Assist customers in understanding and using our products or services, offering guidance and technical support as needed.- **Gather Customer Feedback:** Collect feedback from customers and report it to the management team to help improve services and identify areas for enhancement.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effectively interacting with customers.- Basic problem-solving abilities to handle customer issues efficiently and independently.- A friendly and empathetic demeanor, allowing you to build rapport with customers and understand their needs.- Familiarity with computer systems and software is necessary to manage customer data and inquiries.- A dedication to providing excellent customer service and a willingness to learn and adapt to new processes and information.

Altruist - IMMEDIATE HIRING! Inbound Process Associates( Customer care) Language Requirements (Must have excellent communication skills in English and one regional language):* English + Hindi* English + Tamil* Fresher or Experienced *Qualification - ANY Graduation is mandatory *Only 5days working (2 Week Off) Rotational*

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

FLUENT IN ENGLISH1-3 YRS EXP.SALARY 16-20 KCUSTOMER SUPPORT

Urgent Requirement For The Position Below:-Cse (Customer Support Executive) Domestic Process Bpo.Need Good Communication Skills Freshers And Experienced Both Can Apply.Salary :- 17K (14K Inhand + 3K Incentive)Timing:- 9:00Am-6:00Pm (1 Hour Break)Week Off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please Share With The References Who Need A Job.Address:- Xtranet Technologies Pvt Ltd Z-24 In Front Of Vishal Mega Mart Zone1Mp?Nagar?Bhopal

Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills experience- minimum 6 month Salary :- 17k (14k inhand + 3k incentive)Timing:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal

Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills Language preference- Telugu, Kannada Freshers and experienced both can apply.Salary :- 12k To 15kTiming:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal

As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756

Key Responsibilities1. B2B Client Outreach (Lead Generation)Corporate Prospecting: Call HR Managers, Plant Heads, and Directors of manufacturing, engineering, and FMCG companies to introduce the agency's recruitment services.Requirement Gathering: Identify active or upcoming vacancies within their factories (e.g., VMC Operators, Accountants, Quality Engineers) and secure initial meetings for the business development team.Database Cleansing: Call industrial lists to verify and update contact numbers, email IDs, and correct designations of decision-makers.2. Candidate Sourcing & Telephonic ScreeningCold Sourcing: Call job seekers from job portals or internal databases to pitch open career opportunities.Initial Screening: Conduct basic telephonic interviews to verify critical details: total experience, technical skills (e.g., Tally proficiency or welding certifications), current salary, expected package, and notice period.Interview Scheduling: Coordinate, schedule, and follow up with shortlisted candidates to ensure they show up for final face-to-face or virtual client interviews.3. CRM & Follow-Up ManagementCall Logging: Document every call status accurately in MS Excel or CRM software (e.g., Intended Callback, Wrong Number, Not Interested).Daily Target Adherence: Maintain a consistent daily output of 80-100 connected calls while maintaining high professional energy.