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Customer Care Executive - Full Time - Freshers

BrightFuture RPD Hiring Solutions

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
WE ARE HIRING - CUSTOMER SERVICE EXECUTIVE Company: Livpure Location: Gurgaon Position: Customer Service Executive Salary: 23,500 CTC Working: 6 Days Weekly Off: Sunday Fixed Off Shift: 9 AM - 9 PM Login: 9 Hours (Including 1-Hour Break) Retention Bonus: 10,000 After 3 Months Immediate Hiring! Contact: Rajan Sharma
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • HSR Layout Bangalore
Chat Process Chat Support BPO Solving Queries Non Voice Process
We are seeking a dedicated Chat Support Executive to join our team in HSR Layout, Bangalore. This full-time position is ideal for individuals with 1-2 years of experience who are passionate about providing exceptional customer service through chat communication.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through live chat, addressing their inquiries and providing accurate information to resolve issues effectively.nn2. Problem-Solving: Recognize and understand customer problems quickly, providing solutions or guidance to enhance their experience.nn3. Documentation: Maintain accurate records of customer interactions and feedback, ensuring that all relevant information is captured for future reference.nn4. Team Collaboration: Work closely with team members and other departments to escalate complex issues and ensure timely resolutions for customers.nn5. Feedback Implementation: Gather customer feedback and collaborate with the team to identify areas for improvement in service delivery and product offerings.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and possess strong written communication skills. Attention to detail is crucial, as is the ability to manage multiple chats simultaneously. The ideal candidate will be customer-focused, with a friendly and professional demeanor, and the ability to work efficiently in a collaborative team environment. A positive attitude and willingness to learn are essential qualities for success in this role.
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  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Jalandhar
Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Domestic BPO Presentation Skills International BPO Convincing Power Voice Support Calling Computer Skills
We are looking for a dedicated Calling Executive to join our team in Jalandhar. This full-time position is ideal for individuals with 0-3 years of experience and requires at least a 12th-grade education. The Calling Executive will play a vital role in customer engagement and support.nnKey Responsibilities:nn1. Outbound Calls: Make calls to potential clients to promote our services and gather information. Your ability to communicate effectively will help build rapport and trust.nn2. Customer Follow-Up: Follow up with existing customers to understand their needs and ensure satisfaction. This involves listening to their concerns and providing appropriate solutions.nn3. Data Entry: Maintain accurate records of calls made and customer interactions in our database. Attention to detail is essential for tracking potential leads.nn4. Feedback Collection: Gather customer feedback to identify areas for improvement in our services. Analyzing this feedback will help enhance our overall performance.nnRequired Skills and Expectations:nnCandidates should possess excellent communication and interpersonal skills, as interaction with customers is a core part of the job. A friendly demeanor and patience when dealing with inquiries are necessary to ensure a positive experience for clients. Basic computer skills are also important for data entry tasks. We are looking for motivated individuals who can work well in a team environment and are eager to learn and grow in their role.
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  • Fresher
  • 9.0 Lac/Yr
  • Mumbai
Domestic Chat Live Chat Support Operation Customer Care Customer Service Customer Support Domestic BPO CSE Customer Management Inbound BPO Non Voice Call Center Chat Support Chat Process BPO
Join our team as a Chat Process Executive, where you will engage directly with customers via chat. This part-time role is ideal for fresh graduates looking to start their careers in customer service from the comfort of their home in Mumbai.nnKey Responsibilities:nn1. Customer Engagement: Interact with customers through chat to address inquiries, provide product information, and resolve issues efficiently.n2. Issue Resolution: Identify and troubleshoot customer concerns, ensuring a satisfactory resolution while maintaining a friendly tone.n3. Record Keeping: Document chat interactions accurately and update customer records to reflect inquiries and resolutions.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent written communication skills to ensure clear and effective interaction with customers. Strong problem-solving abilities are essential to address and resolve diverse customer issues swiftly. A good understanding of customer service principles and practices will enhance the customer experience. Additionally, candidates must be self-motivated and capable of working independently in a remote environment. An eagerness to learn and adapt to different tasks is important for succeeding in this role. Being detail-oriented will help maintain accurate records and enhance overall service quality. nnIf you are a recent graduate looking for flexible work opportunities in customer service, this position could be a perfect fit for you.
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  • 2 - 5 yrs
  • 1.3 Lac/Yr
  • Sodepur Kolkata
Calling Voice Support BPO Call Center Tele Sales Cold Calling Voice Process
Job Role: Telecalling Executive (Sales)1. Company Name: Debraj Ayurveda2. Gender: Male & Female (Both can apply)3. Job Type: Full-Time4. Experience : 2-55. Product: Ayurvedic Products6.Key Role: Handling sales calls, promoting products, and maintaining good customer relationships.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kukatpally Hyderabad
Customer Support Outbound Calling Customer Relationship Desktop Support Internal Communication Voice Process Inbound Outbound Sales Customer Service Inbound Voice Process Good Communication Inbound Process English Language Technical Services Customer Calling
Respond to customer questions politely and professionally.Verify customer identity before sharing confidential information.Record interactions accurately in CRM or ticketing systems.Resolve complaints within the company's service-level agreements (SLAs).Escalate complex or sensitive issues to the appropriate department.Protect customer data and maintain confidentiality.Follow company policies, applicable laws, and approved scripts.Meet performance targets such as customer satisfaction (CSAT), first-contact resolution (FCR), and response time.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Surat
Handling Customers Customer Care Inbound Voice Process
# WE ARE HIRING! CUSTOMER SUPPORT EXECUTIVES### Join Jio Fiber - Gujarat, Nagpur Work From Home Looking for a job with the flexibility of working from home? Here's your opportunity to build your career with the Jio Fiber Customer Support Team! Location: Nagpur, Maharashtra Work Mode: Work From Home Process: Voice - Inbound Customer Support Business: Jio Fiber ### Job Role: Customer Support ExecutiveWho Can Apply?- Freshers are welcome! - Experienced candidates can also apply.- Good communication skills and a customer-focused attitude.- Basic computer knowledge and willingness to learn.- Candidates comfortable handling customer calls and resolving queries.### Why Join Us?- Work From Home opportunity- ESIC benefits, as applicable- Insurance benefits, as applicable- Flexible shift options, as per business requirements- Training and learning opportunities- Opportunity to develop your communication and customer service skills- Be part of the Jio Fiber customer support team### What Will You Do?- Handle inbound customer calls related to Jio Fiber services.- Assist customers with their queries, service-related concerns, and requests.- Provide accurate information and ensure a positive customer experience.- Follow defined processes and maintain service quality.### Ready to Start Your Career?Whether you are a fresher looking for your first job or an experienced professional looking for a new opportunity, we would love to hear from you! Interested candidates can share their updated resume to apply.Don't miss this opportunity to work from home and grow your career with Jio Fiber!#Hiring #NagpurJobs #WorkFromHome #FreshersHiring #CustomerSupport #JioFiber #VoiceProcess #CustomerService
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  • 0 - 5 yrs
  • Mumbai
Customer Care Customer Service Domestic BPO BPO Voice Inbound Calls Chat Support Customer Support
Job Opening: Customer Support ExecutiveRole: Customer Support ExecutiveExperience: Freshers / ExperiencedLanguages Required: Telugu, Tamil, Kannada, Hindi, and EnglishSkills: Good communication and basic computer knowledge.Job Role: Handle customer queries and provide support over calls.Interested candidates can share their updated resumes to contact@dishha.com
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Telecaller Jobs For Freshers - Noida

Vcare Call Center Pvt Ltd

  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Noida
Tele Caller Voice Process Outbound Calling Domestic BPO
Job Title: Customer Support Executive - Domestic Voice ProcessJob Type: Full-TimeExperience: Freshers and Experienced CandidatesProcess: Inbound and Outbound CallingLocation: Noida 63Salary: 15,000 to 25,000Job ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate information.Manage customer complaints and ensure customer satisfaction.Communicate clearly with customers in a polite and professional manner.Maintain customer records and update call details in the system.Follow company policies, processes, and quality standards.Eligibility CriteriaFreshers and experienced candidates can apply.Good communication skills are required.Basic computer knowledge is preferred.Customer-handling and problem-solving skills.Ability to manage customer queries patiently and professionally.Candidates should be comfortable with inbound and outbound calls.Skills RequiredGood verbal communication skills.Customer service and query-handling skills.Active listening and problem-solving abilities.Positive attitude and willingness to learn.BenefitsTraining will be provided to eligible freshers.Growth opportunities.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Female
  • Noida Sector 63
Outbond Calls Marketing Customer Care Customer Support BPO Operations Domestic BPO Voice Process BPO Voice Customer Manager BPO Sales Call Center Basic Computer Skills BPO Good Communication Skills Non Voice
We are seeking a dedicated BPO Customer Support Executive to join our team in Noida Sector 63. This is a full-time role suitable for fresh graduates or those with less than a year of experience. The ideal candidate will provide excellent customer service in a supportive environment.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels to address inquiries, resolve issues, and provide accurate information regarding products and services.nn2. Troubleshooting: Assist customers in identifying and solving problems, ensuring a smooth and satisfactory experience.nn3. Record Keeping: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, to enhance service quality and efficiency.nn4. Feedback Collection: Gather customer feedback and suggestions to identify areas for improvement and enhance overall service delivery.nnRequired Skills and Expectations:nnThe ideal candidate should have completed their 12th grade and possess effective communication skills, both spoken and written. A pleasant and patient demeanor is essential for interacting with customers. We expect the candidate to be a quick learner, able to adapt to new processes, and work collaboratively with the team. Proficiency in basic computer operations is necessary for handling customer inquiries and maintaining records. An ability to work in a fast-paced environment while maintaining a positive attitude is essential for this role.
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Opening For Telecaller

Tech Earth Global Business Solution Pvt Ltd

  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Delhi
Tele Caller Cold Calling Inbound Calls Outbound Calls Customer Relationship Customer Service Customer Support Customer Handling Sales Information Technology Telesales Executive Microsoft Excel Voice Process Negotiation Skills Convincing Power
WE ARE HIRING - TELECALLER FRESHERS CAN APPLYTech Earth Global Business Solution Pvt. Ltd. is looking for enthusiastic and energetic Telecallers to join our growing team!If you have good communication skills and want to start / grow your career in a corporate environment, this is for you. Position Details:Role:Telecaller (Male / Female)Location: Work From OfficeExperience: Fresher & Experienced Both Can ApplyQualification: 12th Pass / GraduateEmployment Type: Full Time Work Schedule:Working Days: 6 Days Working (Monday to Saturday)Fixed Off: SundayShift Timing: 10:00 AM to 07:00 PM (Fixed Day Shift) Salary:Rs. 15,000 - Rs. 30,000 Per Month (Based on Interview) What We Are Looking For:- Good Communication Skills in Hindi & English- Basic Computer Knowledge (MS Excel / CRM)- Good Convincing Power & Customer Handling Skills- Punctual, Polite & Willing to Learn Attitude- Freshers with confidence to talk are highly welcome! Your Role:- Handling Inbound / Outbound calls professionally- Providing correct information about company services- Solving customer queries & doing timely follow-ups- Maintaining daily calling reports How to Apply?Interested candidates can share their CV with a brief introduction on zufishanazhar2001@gmail.com or DM me directly.Know someone who is looking for a job? Tag them or Share this post!#Hiring #TelecallerJobs #FresherJobs #WeAreHiring #JobOpening #WorkFromOffice #CustomerSupport #VoiceProcess #DelhiNCRJobs #TechEarth
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Punit Nagar Rajkot
Customer Relationship Customer Support BPO Voice Good Communication Skills Cold Calling
K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr07@K9hr.com) is looking for motivated Customer Support Executive to join our team in Punit Nagar, Rajkot. This is an excellent opportunity for female candidates who are recent postgraduates or have limited work experience to kickstart their careers in customer service.nnAs a Customer Support Executive, you will be responsible for assisting customers with their inquiries, providing product information, and resolving any issues they may encounter. Your role will be vital in ensuring customer satisfaction and maintaining a positive company image.nnKey responsibilities include:nn1. Customer Assistance: Respond promptly to customer queries via phone, email, or in person, offering solutions and guidance to enhance their experience.nn2. Issue Resolution: Identify and troubleshoot customer problems efficiently, ensuring that issues are resolved to the satisfaction of the customer.nn3. Product Knowledge: Stay updated on product features and services to provide accurate information during customer interactions.nn4. Documentation: Maintain detailed records of customer interactions and transactions, ensuring that all necessary information is accurately entered into the system.nnRequired skills and expectations include:nn- Strong communication skills, both verbal and written, to effectively engage with customers.n- A positive and friendly attitude to create a welcoming atmosphere for clients.n- Basic problem-solving abilities to identify customer needs and propose suitable solutions.n- Willingness to learn and adapt to new challenges while working in a fast-paced environment.nnThis role is full-time and requires candidates to work from the office in Rajkot. If you are passionate about customer service and eager to develop your skills, we encourage you to apply.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhopal
Customer Care BPO Non Voice Process Chat Support
Job Opening: Chat Support ExecutiveWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives. And Chat support executives Job Role:Handle customer queries via call, chat, or emailProvide accurate information and resolve customer concernsMaintain a positive and professional attitudeRecord customer interactions in the systemFollow company guidelines and quality standards Multiple Processes Available:Voice Process (Inbound/Outbound)Non-Voice Process (Chat/Email)Blended Process Salary:12,000 - 15,000 per month (Based on experience & process)Performance incentives available Eligibility: Age criteria = 18 to 35Minimum 12th Pass / GraduateGood communication skillsBasic computer knowledgeFreshers & experienced candidates both can apply Shift:Day & Rotational shifts available Location:Magnum Group,Chinar fortune city, groundfloor, Bhopal (M.P) Google Maps Location:https://maps.app.goo.gl/uG3S4Kg6FxF5VqZx5HR. Lokranjan KadweyContact- 7869153156Share your resume- Lokranjankadwey@magnumgroup.co.in
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  • 0 - 3 yrs
  • Chennai
Customer Relationship Customer Service Voice Process Inbound
Greetings from Shriram Finance Ltd.!We are looking for Kannada, Malayalam & Telugu-speaking candidates for the position of Customer Service Executive- Trainee at our Thoraipakkam, Chennai location.Job Details:- Position: Customer Service Executive- Qualification: HSC to Any Degree- Language: Kannada, Telugu, Malayalam- Salary: 16,000 take-home per month- Shift Timing: 9:00 AM to 6:30 PM- Weekoff: 5 Days working and 2 Days weekoff- Location: Thoraipakkam, Chennai- Joining: Immediate joiners preferredPls contact or share your resume
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  • 3 - 5 yrs
  • 12.0 Lac/Yr
  • Kochi
Outbound Calling Customer Support Voice Process Cold Calling
The Telecalling Assistant makes and receives calls to existing and potential customers. The role covers sharing information about the company's services, generating leads, following up on enquiries and keeping customer records up to date. The aim is to build good customer relationships and support the sales team in meeting its targets.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Palakkad
Customer Relationship Customer Service Voice Process Inbound Customer Calling
Key Responsibilities & Duties Call Management: Manage large volumes of incoming customer calls promptly, professionally, and courteously. Query Resolution: Listen actively to understand customer issues, diagnose problems, and provide accurate, efficient solutions. Product Knowledge: Stay fully updated on company products, services, billing policies, and processing systems to address customer questions confidently. Data Logging: Record detailed, accurate summaries of customer interactions, complaints, and actions taken in the CRM database. Escalation Handling: Identify complex or high-priority issues and escalate them to the appropriate department or supervisor according to established protocols. Quality Assurance: Meet or exceed team key performance indicators (KPIs) including Average Handle Time (AHT), First Call Resolution (FCR), and Quality Assurance (QA) scores. Customer Retention: De-escalate tense situations with upset or frustrated customers through empathy, patience, and effective conflict resolution
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  • 0 - 6 yrs
  • 3.3 Lac/Yr
  • Mohali
Communication Skills Interpersonal Skills Customer Relationship Customer Service Customer Care BPO Voice Inbound Calls Good Communication Skills
Job DescriptionWe are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.Key ResponsibilitiesHandle inbound and outbound customer interactions via voice.Provide technical assistance and customer support.Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.Respond to customer queries through calls, email, and chat.Maintain a high level of customer satisfaction by delivering quality service.Accurately document customer interactions and follow company processes.EligibilityGraduation is mandatory.Freshers and experienced candidates are welcome to apply.Strong English communication skills are required.Willingness to work in US shift/night shift schedules.Candidates who graduated up to 2025 should have all original semester DMCs.2026 graduates should have their final semester online result along with all original DMCs from previous semesters.Compensation & BenefitsAnnual CTC: 2.42 LPA - 3.24 LPA (based on skills and interview performance).Night Shift Allowance (as per company policy).Monthly Performance Bonus of up to 7,000.Monthly Incentive Opportunities.Cab facility for eligible employees.Cashless Medical Insurance Coverage of up to 1 Lakh.247 Medical Helpline.Paid Leave Benefits as per company policy.5-day work week with rotational weekly offs.
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Jaipur
Customer Care Customer Support BPO Voice Chat Support Good Communication Skills
# Job Title: International Customer Support Executive (Voice/Chat Process)### Job DescriptionWe are looking for motivated and customer-focused individuals to join our International Customer Support team. The candidate will be responsible for assisting international customers through voice calls or live chat, resolving their queries, providing accurate information, and ensuring a positive customer experience.The ideal candidate should have good communication skills, a customer-first attitude, problem-solving abilities, and the ability to work in a fast-paced environment.### Key Responsibilities* Handle customer queries through international voice calls or live chat.* Provide accurate information about products, services, billing, subscriptions, and technical issues.* Resolve customer complaints professionally while maintaining customer satisfaction.* Demonstrate empathy and active listening to understand customer concerns.* Follow company policies, standard operating procedures (SOPs), and quality guidelines.* Maintain required performance metrics, including CSAT, AHT, quality scores, and productivity.* Identify opportunities to recommend relevant products, services, or upgrades where applicable.* Maintain accurate records of customer interactions.* Escalate complex issues to the appropriate department when necessary.* Meet individual and team performance targets.### Educational QualificationsCandidates must meet either of the following criteria:* 12th Pass: Minimum one year of relevant customer support or BPO experience.* Graduate: Freshers and experienced candidates may apply, subject to company requirements.### Required Skills* Good verbal and written English communication skills.* Strong customer service and interpersonal skills.* Active listening and problem-solving abilities.* Ability to handle customer objections and complaints professionally.* Empathy, patience, and a customer-oriented approach.* Basic computer knowledge and typing proficiency.* Ability to multitask, particularly in chat support.* Familiarity with email, CRM tools, and customer support software is an advantage.* Ability to work under pressure and achieve performance targets.* Flexibility to work rotational shifts, night shifts, and rotational week-offs.### Job Details* Process: International Voice / Chat Support* Work Type: Voice, Non-Voice, or Blended Process* Experience: Freshers (graduates) and experienced candidates, as per eligibility criteria.* Minimum Qualification: 12th Pass with one year of relevant experience OR Graduation.* Shift: Rotational / Night Shift* Communication: English* Work Environment: Professional, customer-focused, and target-driven.### Preferred Candidate ProfileCandidates with prior experience in international BPO, technical support, customer service, sales, or chat support will have an advantage. Applicants should demonstrate professionalism, adaptability, ownership, and a willingness to learn.
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  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Nashik
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.
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  • Fresher
  • 2.8 Lac/Yr
  • Female
  • Electronic City Bangalore
Customer Relationship Customer Support BPO Voice Good Communication Skills
Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and are eligible to applyMax age Limit - 26 YearsNOTE : No BE/B.Tech No Post GraduationBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins (sagility Ground Floor, Surya wave tech park electronic city phase 1) or you can directly call the recruiter:Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Role: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any Graduate
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Dehradun
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a motivated Customer Support Executive to join our team in Dehradun. This role is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education. You'll play a vital role in providing excellent service to our customers.nnKey Responsibilities:nn1. Customer Assistance: You will respond to customer inquiries via phone, email, or chat, providing accurate information and resolving issues effectively.nn2. Issue Resolution: When customers face problems or have complaints, you will listen carefully and work to find solutions that meet their needs, ensuring a positive experience.nn3. Documentation: It will be your responsibility to maintain records of customer interactions and transactions, which helps improve our services and understand customer needs better.nn4. Product Knowledge: You will stay informed about our products and services to offer accurate information and support customers effectively.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A patient attitude is important for handling complaints and difficult situations. You should be a team player who can collaborate effectively with colleagues. Good problem-solving skills and the ability to work under pressure are essential for this role. Basic computer skills are required to manage customer interactions efficiently. The ideal candidate is self-motivated, eager to learn, and ready to grow in the customer support field.
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BPO Telecaller - Nashik

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling
Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Female
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Voice Process Presentation Skills Negotiation Skills Cold Calling Convincing Power Outbound Sales English BPO Sales Voice Support
Key ResponsibilitiesMake outbound calls to prospective and existing customers.Receive inbound calls and address customer inquiries professionally.Explain products, services, offers, and promotions to customers.Generate and qualify leads for the sales team.Follow up with customers regarding inquiries, appointments, or payments.Maintain accurate records of customer interactions and call outcomes.Achieve daily, weekly, and monthly calling targets.Resolve basic customer concerns and escalate complex issues when required.Update customer information in CRM or database systems.Ensure compliance with company policies and communication standards.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.
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Hiring For Call Center Executive

Dishha Staffing Services Pvt Ltd

  • 0 - 6 yrs
  • Hyderabad
Outbound Calling Voice Process BPO Sales Call Center Sales Domestic BPO Customer Support
We are looking for a dedicated Call Center Executive in Hyderabad. This full-time position is suitable for both fresh graduates and those with up to six years of experience. The role focuses on delivering excellent customer service and support through effective communication.nnKey Responsibilities:nn1. Customer Support: Engage with customers via phone to address inquiries and resolve issues promptly, ensuring a positive experience.n2. Information Management: Maintain accurate records of customer interactions and transactions in the system to ensure follow-ups and track issues effectively.n3. Problem-Solving: Analyze customer concerns and provide appropriate solutions, ensuring customer satisfaction and adherence to company policies.n4. Communication: Clearly convey information regarding products and services, actively listen to customer needs, and provide informative responses.nnRequired Skills and Expectations:nnCandidates must possess excellent communication skills to interact effectively with diverse customers. A strong ability to listen, understand, and address customer concerns is essential. Proficiency in using computer systems and handling databases is required for managing customer interactions. As a Call Center Executive, you should demonstrate patience, empathy, and a proactive attitude while handling customer queries. Being a graduate is essential for this role, and a willingness to learn and adapt in a fast-paced environment will be advantageous.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Uppal Hyderabad
Outbound Calling Voice Support International BPO Domestic BPO
We have urgent requirement for International Voice Process Executive :Organized By VTekis Consulting Pvt Ltd .Walk In Drive on Saturday 05-10-2024 At 10:30 AMPosition : Voice Process ExecutivesExperience : 0-5 yearsQualification : PUC / Intermediate/ 10+3 (Diploma) / GraduationGender : Any Salary : 19k (Fixed 5K Incentives Monthly)Shift : Night ShiftWorking days : 5 Days (2 Rotational WeekoffsAge Criteria : 18 years to 30 yearsWork location : Uppal(Cab facility in 2ways, distance 23Kms from location)Benefits from Company: 2-way free transportation (Home Pickup and Drop) (Below 24Kms only) Self to work (STW) Rs.3300 (only for male employees)Roles and Responsibilities - Excellent communication and problem-solving skills respond to customer queries in a timely and accurate way Multi-tasking abilities & Patience when handling tough cases Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Identify customer needs and help customers use specific features Candidate with good customer service skills would be preferred Should be open to work in Night shifts / Rotational Shifts.Desired Candidate Profile :o Fluency in written and spoken English. o Result Oriented, self driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.Here we are requesting you to get below following documents 1.All Academics (from 10th, Inter mandatory & above documents)2.ID Proofs (Aadhar & Pan)Located in: UppalAddress: Located in: UppalAddress: O[24]7.ai, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039MAP:https::https://maps.app.goo.gl/ZrbMRWnx8CAvckm3A*Further any clarifications please call me on : Navyasri - 8143674590
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Customer Care Executive

Dishha Staffing Services Pvt Ltd

  • 2 - 3 yrs
  • 3.5 Lac/Yr
  • Hitech City Hyderabad
Customer Care Customer Support Voice Process Walk in
Urgent requirment for Customer care executivePosition : Customer CareQualification : Any GraduationExperience : 2-3 yrsLanguages Known : Kannada ,English, Hindi ,TeluguLocation : Hi - Tech CityShift timings : Now Day shift Further Rotational Cab Facility is available when it is rotational shift.Interested Candidates can share their CV to below Mail ID.
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Customer Support Executive Fresher

BrightFuture RPD Hiring Solutions

  • 0 - 6 yrs
  • Gurgaon
Customer Support Customer Care Customer Handling Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Voice Process Inbound Customer Calling Good Communication Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
HIRING ALERT - HT MEDIA Location: Gurgaon Position: Customer Support Executive Salary: Up to 28,000 + Incentives Qualification: 12th Pass / GraduateExperience Requirements: Freshers - Excellent English Communication Mandatory Experienced - Conversational English Shift: Day Shift Job Type: Full-Time Freshers & Experienced Both Can Apply! Contact: Rajan Sharma 8595974460
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  • 0 - 5 yrs
  • Noida Sector 3
Customer Support Customer Care Customer Handling Customer Relationship Outbound Calling Desktop Support English Language Inbound Process Inbound Voice Process Customer Calling Good Communication Internal Communication Customer Service Voice Process Technical Services Inbound Outbound Sales
HIRING ALERT Location: Noida Sector 3 Position: Customer Support Executive Salary: Up to 28,000 + Incentives Qualification: 12th Pass / GraduateExperience Requirements: Freshers - Excellent English Communication Mandatory Experienced - Conversational English Shift: Day Shift Job Type: Full-Time Freshers & Experienced Both Can Apply! Contact: Rajan Sharma 8595974460
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Customer Support Executive (Fresher)

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon Sector 20
Customer Support Domestic BPO Inbound Calls Customer Care Customer Relationship Negotiation Skills Leadership Skills Talent Acquisition Internal Communication Leadership Customer Handling Chat Support Cold Calling Hindi BPO BPO Voice Telephone Handling Good Communication Skills Interviewing Candidates
HIRING - CUSTOMER SUPPORT EXECUTIVE Company: FlyTravio Location: Gurgaon Sector 20 Process: Voice - OTA (Travel Process) Salary: 21,000 - 28,000 Qualification: Graduate Experience: 0-1 Year Languages: Fluent English & HindiResponsibilities: Handle flight, hotel and holiday booking queries. Assist customers with booking modifications. Resolve customer complaints. Maintain CRM records. Provide First Call Resolution. 247 Rotational Shifts Amadeus GDS Knowledge Preferred Contact: Rajan Sharma 8595974460
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Face-to-Face For Telecaller Jobs (Freshers)

Vtekis Consulting India Private Limited

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Hyderabad
Tele Caller Telecaller Domestic BPO Voice Process Calling Voice Support
Job Openings for 100 Tele Caller Jobs for Freshers in Hyderabad, having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Com, B.E, B.Tech with Good knowledge in Tele Caller, Telecaller, Domestic BPO, Voice Process, Calling, Voice Support etc.
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Hiring For 12th Pass Freshers - Telecaller

Vtekis Consulting India Private Limited

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Hyderabad
Tele Caller Telecaller Domestic BPO Voice Process Calling Voice Support
Job Openings for 100 Tele Caller Jobs for Freshers in Hyderabad, having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Com, B.E, B.Tech with Good knowledge in Tele Caller, Telecaller, Domestic BPO, Voice Process, Calling, Voice Support etc.
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  • 1 - 2 yrs
  • Kolkata
Customer Relationship Customer Support Voice Process English Language Inbound Outbound Sales Good Communication
We are seeking a dedicated Customer Service Representative to join our team in Kolkata. This full-time role requires a commitment to providing excellent support and assistance to our customers, ensuring their needs are met effectively.nnKey Responsibilities:n- Responding to Customer Inquiries: Address customer questions and concerns through various communication channels, ensuring clarity and satisfaction in every interaction.n- Problem Resolution: Identify and resolve customer issues efficiently, demonstrating empathy and patience while working towards a satisfactory solution.n- Product Knowledge: Maintain a strong understanding of our products and services to better assist customers and provide accurate information.n- Documentation: Keep accurate records of customer interactions and feedback to help improve service delivery and customer satisfaction.nnRequired Skills and Expectations:nCandidates should have 1 to 2 years of relevant experience in customer service and must have completed at least their 12th grade education. Strong communication skills in English and the local language are essential for effective interaction with customers. The ideal candidate will be compassionate, patient, and proactive in addressing customer needs. A positive attitude and the ability to work well in a team are also important, as this position requires collaboration with colleagues to enhance overall service quality. This role is office-based, so applicants must be willing to work from the office in Kolkata.
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  • 0 - 3 yrs
  • 11.0 Lac/Yr
  • Ujjain Road Indore
Domestic BPO Domestic Chat Live Chat Support Operation Customer Care Customer Service Customer Support CSE Customer Management Inbound BPO Non Voice Call Center Chat Support Chat Process BPO
We are looking for a Chat Process Executive to join our team in Indore. This role is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. nnThe Chat Process Executive is responsible for assisting customers through online chat, providing them with the information they need in a timely manner. nnKey Responsibilities:nn- Customer Support: Engage with customers via chat, addressing inquiries, resolving issues, and ensuring a positive experience.n- Communication: Use clear and effective communication skills to explain products and services, and to assist customers with their questions.n- Feedback Management: Collect customer feedback during interactions and report any recurring issues to improve service quality.n- Quality Assurance: Maintain high standards of service by adhering to company guidelines, including the use of appropriate language and tone during chats.nnRequired Skills and Expectations:nnCandidates should have strong written communication skills and the ability to type quickly while maintaining accuracy. A positive attitude and the eagerness to learn are crucial, as well as the ability to work collaboratively within a team. Reliability and punctuality are key expectations, as this is a full-time office-based role in Ujjain Road, Indore. Being proactive in seeking solutions and enhancing customer satisfaction is essential for success in this position.
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  • 0 - 2 yrs
  • 12.0 Lac/Yr
  • Bhopal
Customer Service Problem-Solving Networking Market Research Client Relationship Management Strategic Planning Client Needs Analysis Client Retention Consultative Selling CRM Software Cross-Selling Contract Management Upselling Presentation Skills Client Satisfaction Negotiation Sales Account Management Communication Business Development Solving Queries Call Center Chat Support Chat Process Customer Care Customer Support Client Solutions Non Voice Process BPO
We are seeking a dedicated Chat Support Executive to join our team in Bhopal. This role is perfect for individuals who enjoy helping others and are looking to start their careers in customer support. You will provide assistance to customers via chat, ensuring a positive experience.nnKey Responsibilities:nn- Respond to Customer Inquiries: You will handle customer questions and concerns through chat, providing clear and accurate information in a friendly manner.nn- Resolve Issues: Troubleshoot and resolve customer problems efficiently, ensuring customer satisfaction and prompt follow-up when necessary.nn- Document Interactions: Accurately record chat interactions and maintain clear and concise records of customer issues, which will help in future support.nn- Collaborate with Team Members: Work closely with other team members to share information and improve the overall customer service process.nnRequired Skills and Expectations:nn- Strong Communication Skills: You must communicate clearly and effectively in written form to ensure customers understand the information provided.nn- Problem-Solving Ability: A proactive approach to resolving customer issues will be crucial in this role, requiring analytical thinking to find solutions.nn- Attention to Detail: Accuracy in documenting interactions and addressing customer needs will be essential for maintaining high service quality.nn- Team Player: Collaborating with others and sharing knowledge will contribute to a better customer service experience.nnThis full-time position allows you to work from home, making it adaptable for those who value flexibility while building their careers.
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