Job Description

Key Responsibilities

Provide first-level and second-level technical support to end users.

Install, configure, and maintain desktops, laptops, printers, scanners, and peripheral devices.

Troubleshoot hardware, software, network connectivity, and operating system issues.

Diagnose and resolve incidents related to Windows, Microsoft 365, email, and business applications.

Configure and support user accounts, passwords, and access permissions.

Manage IT asset inventory and maintain accurate equipment records.

Install software updates, patches, and security applications.

Support onboarding and offboarding activities for employees.

Escalate complex technical issues to higher-level support teams when required.

Maintain helpdesk tickets and document resolutions in accordance with IT procedures.

Assist with network troubleshooting, VPN connectivity, and remote user support.

Ensure compliance with IT security policies and best practices.
  • Experience

    1 - 3 Years

  • No. of Openings

    1

  • Education

    Graduate (B.Tech/B.E : Computers, Information Technology)

  • Role

    Desktop Support Engineer

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face Interview Location

    Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik

About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.
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