Desktop Support Job Vacancies in Vellore

The Networking Associate will assist in the planning, implementation, and maintenance of network infrastructure. This role requires a detail-oriented individual with a strong technical background and excellent problem-solving skills. The ideal candidate will support network operations, ensure optimal network performance, and provide technical assistance to end-users.Key Responsibilities:Network Implementation and Maintenance:Assist in the installation, configuration, and maintenance of network hardware and software.Monitor network performance and troubleshoot issues to ensure reliable network operation.Perform routine maintenance and updates to network systems and equipment.Technical Support:Provide technical support to end-users, resolving network-related issues promptly.Assist in the development and implementation of network policies and procedures.Document network configurations, changes, and procedures.Security and Compliance:Ensure network security by implementing and maintaining appropriate security measures.Monitor network traffic for security breaches and respond to potential threats.Ensure compliance with relevant regulations and industry standards.Collaboration and Communication:Work closely with other IT team members to support overall IT operations.Communicate network status, issues, and changes to relevant stakeholders.Provide training and support to users on network-related topics.Project Involvement:Assist in network-related projects, including upgrades, expansions, and new installations.Participate in planning and executing network-related initiatives to enhance system performance and reliability.Collaborate with vendors and service providers as needed.

As a L3 Desktop Support Associate (DSA) at WWS you will work as part of a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests. The Responsibility includes for answering IT requests via phone, email, live chat or instant message and explaining solutions in technical and nontechnical terms.What We ExpectBachelor/Masters degree in computer science, information technology, computer programming.Minimum experience of 3+ years.Good Understanding of Computer Support and Troubleshooting, Knowledge of WindowsStrong experience with installation, configuration, and administration of SAS 9.1.3 or higher Create/maintain static and Ad-Hoc deliverables to communicate field performance and increase technician level efficiency.Experience with performance tuning servers, troubleshooting, and automation of such codes. Proficiency in MS Excel or Google Sheets.A Desktop Support Associates Ideal Day At WWS Rectify Issues. Demonstrate the ability to defuse potentially volatile situations and provide an articulate, measured response to a problem sorted.Proven working knowledge of routers, switchers, Wireshark which has to be dealt on demand.Technical upgradation. Identify the conventional strategy being used in the industry and the upgraded version that could benefit us once worked.Suggesting the management and managers on technical trends being prevailed.Networking Assistance. Access software updates, drivers, knowledge bases to aid in problem resolution.Identify and learn appropriate software and hardware used and supported by the organization. Test fixes to ensure problem has been adequately resolved.

As a L1 Desktop Support Associate (DSA) at WWS you will work as part of a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests. The Responsibility includes for answering IT requests via phone, email, live chat or instant message and explaining solutions in technical and nontechnical terms.What We Expect. Bachelor/Masters degree in computer science, information technology, computer programmingGood Understanding of Computer Support and Troubleshooting, Knowledge of WindowsStrong experience with installation, configuration, and administration of SAS 9.1.3 or higherCreate/maintain static and Ad-Hoc deliverables to communicate field performance and increase technician level efficiency.Experience with performance tuning SAS servers, troubleshooting, and automation of SAS jobs and code. Proficiency in MS Excel or Google Sheets.A Desktop Support Associates Ideal Day At WWS Tech and Non-Tech. Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standardsDesktop Support. Identify potential changes and system improvements to present to senior team leaders for consideration and implementation.Create, maintain, and distribute reports of progress to senior leadershipNetworking Assistance.Should sound good in knowledge of Windows Operating Systems & Chrome Operating Systems The basics of cloud drives are to be updated along with basic Knowledge of VPN.What You Can ExpectFull-time, salaried position creamed with welfare programs. Competitive salary and tailored training in the core space with recognition potential and annual bonus.Performance appraisals.Attendance Incentives.Working with the best talent in the industryConducive intangible environment with dynamic benefits.

Laptop and Desktop installation & support, Email configuration and backup, Network issue, Printer installation and problem solving, Internet issue solving, User account creation for Active Directory, Exchange Mailboxes and VPN and remote dial-in users

As a L2 Desktop Support Associate (DSA) at WWS you will work as part of a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests. The Responsibility includes for answering IT requests via phone, email, live chat or instant message and explaining solutions in technical and nontechnical termsWhat We ExpectBachelor/Masters degree in computer science, information technology, computer programming.Minimum experience of 2-3 yearsGood Understanding of Computer Support and Troubleshooting, Knowledge of WindowsStrong experience with installation, configuration, and administration of SAS 9.1.3 or higherCreate/maintain static and Ad-Hoc deliverables to communicate field performance and increase technician level efficiency.Experience with performance tuning servers, troubleshooting, and automation of such codes. Proficiency in MS Excel or Google Sheets.A Desktop Support Associates Ideal Day At WWS Technical Resolution.Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.Desktop Support.Identify potential changes and system improvements to present to senior team leaders for consideration and implementation.Create, maintain, and distribute reports of progress to senior leadership.Networking Assistance.sound good in knowledge of Windows Operating Systems & Chrome Operating Systems The basics of cloud drives are to be updated along with basic Knowledge of VPN which is to be operating.