Desktop Support Associate

Wonder Worth Solutions

As a L1 Desktop Support Associate (DSA) at WWS you will work as part of a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests. The Responsibility includes for answering IT requests via phone, email, live chat or instant message and explaining solutions in technical and nontechnical terms.

What We Expect

. Bachelor/Masters degree in computer science, information technology, computer programming

Good Understanding of Computer Support and Troubleshooting, Knowledge of Windows

Strong experience with installation, configuration, and administration of SAS or higher

Create/maintain static and Ad-Hoc deliverables to communicate field performance and increase technician level efficiency.

Experience with performance tuning SAS servers, troubleshooting, and automation of SAS jobs and code.

Proficiency in MS Excel or Google Sheets.

A Desktop Support Associates Ideal Day At WWS

Tech and Non-Tech. Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards

Desktop Support. Identify potential changes and system improvements to present to senior team leaders for consideration and te, maintain, and distribute reports of progress to senior leadership

Networking ld sound good in knowledge of Windows Operating Systems & Chrome Operating Systems The basics of cloud drives are to be updated along with basic Knowledge of VPN.

What You Can Expect

Full-time, salaried position creamed with welfare programs.

Competitive salary and tailored training in the core space with recognition potential and annual bonus.

Performance appraisals.

Attendance Incentives.

Working with the best talent in the industry

Conducive intangible environment with dynamic benefits.

Experience : 0 - 1 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : Desktop Support Associate

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India