Desktop Support Job Vacancies in Sector 63

Job Title: Customer Support Executive ERP Solutions (Females Preferred)Job Summary:We are looking for a Customer Support Executive to provide professional support to customers using our ERP solution. The role involves assisting customers, conducting product demos, and training sales teams to ensure smooth adoption and usage of the ERP system.Key Responsibilities:Customer SupportHandle customer queries related to ERP solutions.Troubleshoot and resolve technical/user issues promptly.Provide ongoing assistance to ensure customer satisfaction.Product DemonstrationsConduct ERP product demos for clients and prospects.Highlight key features, benefits, and use cases.Sales Team EnablementTrain sales representatives on ERP product features.Ensure sales teams can confidently pitch the ERP solution.Knowledge ManagementStay updated with ERP product knowledge and industry practices.Use research tools (Google search, documentation) to provide best solutions.Requirements:2.5 - 4 years of experience in ERP/customer support roles.Strong communication and presentation skills.Ability to conduct demos and training sessions.Problem-solving and analytical mindset.Presentable and customer-oriented personality.

We are looking for 10 Customer Care Representative Posts in Noida Sector 63, with deep knowledge in Customer Relationship,outbound calling,Desktop Support,Internal Communication,inbound and Required Educational Qualification is : Higher Secondary

Interested candidates are invited to submit their resumes along with a brief cover letter highlighting their relevant experience and skills. We would appreciate it if you could conduct an initial screening to ensure that the candidates meet the specified criteria.

We are looking for a Desktop Support Engineer to provide technical assistance to our employees. You will help install, upgrade and troubleshoot hardware and software systems.If youre computer-savvy and enjoy supporting end users, wed like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques.Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.Responsibilities Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs. Such as AutoDesk Software Installation. Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals CCTV maintenance Requirements Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude Diploma in Computer.

Should install and maintain the companys software and equipment. Identification of problems in computers systems and providing technical solutions.Should be able to troubleshoot various technology issues. Help new employees to set up their work station. Should be up to date with the upgrades and maintain the systems updated. Assist new employees on how to use the system software and apps.

Monitor and manage computer systems and networks to ensure optimal performance and uptime.Execute and oversee daily backup operations and data recovery processes.Troubleshoot and resolve system software, hardware, and network issues promptly.Operate and maintain mainframes, servers, and other critical IT infrastructure.Conduct regular system updates and patch management.Ensure data security and integrity through adherence to company protocols.Maintain accurate logs and documentation of system operations, issues, and resolutions.Assist in the implementation of new software and hardware installations.Collaborate with IT team members to optimize system performance and efficiency.Provide training and technical support to users as needed.Perform routine maintenance and preventive measures to avoid system failures.Participate in disaster recovery planning and testing.contact to : Romic ChowdharyMobile no.8527795891

Job Openings for 10 Desktop Support Engineer Jobs with minimum 2 Years Experience in Ghaziabad, Lucknow, Kanpur, Gorakhpur, Aligarh, Varanasi, Jhansi, Meerut, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Hardware Networking, Computer Hardware, Desktop Support, Service Desk, IT Helpdesk etc.,

must have 2 wheelerthis vacancy is 80% field job

DESKTOP SUPPORT JOB FOR A REPUTED COMPANY.FRESHER ARE WELCOME WITH GOOD TECHINCAL KNOWLEDGE ABOUT COMPUTER HARDWARE TROUBLESHOOTING AND COMMUNICATION SKILLS.

:* Troubleshooting hardware and software issues.* Installing and maintaining hardware and computer peripherals. * Installing and upgrading operating systems and computer software.* Perform remote troubleshooting.* Troubleshooting networking and connection issues.* Providing basic training in computer operation and management

Must have 2 wheelerSalary + Convyance

Job Openings for 20 Desktop Support Jobs with minimum 1 Year Experience in Delhi, having Educational qualification of : Secondary School with Good knowledge in Server Support,Service Desk,IT Helpdesk,Desktop Administration etc.

Install, configure, and maintain Windows operating systems on desktops and laptops. Troubleshoot and configure MS Outlook for users, ensuring proper email setup and functionality. Set up, configure, and troubleshoot network printers for end-users. Assemble and disassemble desktop and laptop hardware as part of installations, upgrades, and repairs. Ensure regular data backups and assist with data recovery when necessary. Install, configure, and maintain operating systems (Windows/Linux) on client systems. Provide both remote and on-site support, diagnosing and resolving technical issues related to hardware, software, and network connections.