Hiring For Desktop Support Engineer

Orbit Techsol India Pvt Ltd

desktop support engineer to assist our clients with computer hardware and software issues. he required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic it-related issues.

• responding to client support requests.

• address user tickets regarding hardware, software, and networking

• direct unresolved issues to the next level of support personnel

• contacting clients to find out the nature of the problem.

• traveling to the client’s location or connecting via a remote link.

• troubleshooting hardware and software issues.

• installing and maintaining hardware and computer peripherals.

• installing and upgrading operating systems and computer software.

• troubleshooting networking and connection issues.

• advising on software or hardware upgrades.

• providing basic training in computer operation and management.

• help new employees set up their workstations and train end users when new software or it regulations arrive at a company.

• maintain and upgrade equipment as needed.

• help create technical documentation and manuals.

• device maintenance

knowledge:

problem-solving skills:

desktop support engineers use their problem-solving skills to develop solutions for various it-related issues. strong problem-solving skills help resolve these problems in a timely manner, all while ensuring the efficient use of a company's resources.

communication skills:

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Desktop Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office