Key responsibilities:
1. Support sales team: Assist the sales team in managing schedules, preparing documents, and coordinating appointments to ensure efficient sales operations.
2. Respond to inquiries: Address customer inquiries promptly through phone calls and emails to provide information about products or services.
3. Maintain records: Keep track of sales data, customer information, and inventory levels to facilitate smooth sales processes.
4. Coordinate meetings: Schedule and organize meetings between sales team members, clients, and other stakeholders to discuss business opportunities and strategies.
5. Monitor sales activities: Track sales metrics, analyze trends, and generate reports to evaluate performance and identify areas for improvement.
Required skills and expectations:
- Excellent communication skills: Ability to communicate effectively with customers, colleagues, and stakeholders.
- Organizational skills: Strong attention to detail and ability to multitask to ensure all sales activities are coordinated efficiently.
- Computer proficiency: Proficient in using Microsoft Office tools and CRM software to maintain records and generate reports.
- Customer service orientation: A customer-focused approach to address inquiries and provide support to ensure customer satisfaction.
- Team player: Ability to collaborate with sales team members and other departments to achieve sales targets and business goals.