Customer Support Executive Job Vacancies in Vapi

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Responsibilities Manage large amounts of inbound and outbound calls in a timely manner. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives. Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets Requirements. Previous experience in a customer support role. Strong phone and verbal communication skills along with active listening. Customer focus and adaptability to different personality types. Ability to multi-task, set priorities and manage time effectively Qualifications-Any Graduate.Location: SuratSalary: ?15,000 to - ?35,000.00 /monthWorking Days- Monday to Friday (Sunday -Saturday off)If the above requirements suit your interest, please call us onPlease only call if you are qualified in above mentioned details.Regards,Votiko Team

Currently we are hiring candidates for Customer Service / Customer Support the position of Voice Associates Experience: 0 to 7 years - Both Fresher's and Experienced candidates are eligible.Job Description:Voice process (Inbound & Outbound Process)Receive calls from customers to resolve their issuesReply to customers and address their concernsCommunicate with the client via phone to discuss ongoing issuesHandling customer queries and solving them effectively.Good career growth.Communication Skills should be Excellent Job Location: SuratShift Timings : Night Shift (US and UK Shift)Salary: 18,000 to - 35,000.00 /monthWorking Days- Monday to Friday (Sunday -Saturday off)Please only call if you are qualified in above mentioned details.Regards,Votiko Team

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targetsRequirements Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectivelyQualifications-Any GraduateLocation: SuratSalary: ?15,000 to - ?35,000.00 /monthWorking Days- Monday to Friday (Sunday -Saturday off)If the above requirements suit your interest, please call usPlease only call if you are qualified in above mentioned details.Regards,Votiko Team

1. Respond to Customer questions & Requests2. Process Customer order efficiently3. Working with other departments as needed4. Acquire and maintain good understanding of our bearings products to provide helpful and informed responses to the customer.5. Update and maintain customer records.6. Gather Customer Feedback and share insights with the team to improve our products & service