We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner.
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
Keep records of all conversations in our call center database in a comprehensible way.
Meet personal/team qualitative and quantitative targets Requirements.
Previous experience in a customer support role.
Strong phone and verbal communication skills along with active listening.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manage time effectively Qualifications-Any Graduate.
Location: Surat
Salary: ?15,000 to - ?35, /month
Working Days- Monday to Friday (Sunday -Saturday off)
If the above requirements suit your interest, please call us on
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team
- Experience0 - 6 Years
- No. of Openings10
- EducationHigher Secondary, Secondary School
- RoleCustomer Support Executive
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Type of JobFull Time
- Work Location TypeWork from Office