We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Requirements
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Qualifications-Any Graduate
Location: Surat
Salary: ?15,000 to - ?35, /month
Working Days- Monday to Friday (Sunday -Saturday off)
If the above requirements suit your interest, please call us
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team
- Experience0 - 6 Years
- No. of Openings10
- EducationHigher Secondary, Secondary School
- RoleCustomer Support Executive
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office