Customer Support Executive jobs in Bharuch - Votiko Solutions Private Limited

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives

Keep records of all conversations in our call center database in a comprehensible way

Meet personal/team qualitative and quantitative targets

Requirements

Previous experience in a customer support role

Strong phone and verbal communication skills along with active listening

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

Qualifications-Any Graduate

Location: Surat

Salary: ?15,000 to - ?35,000.00 /month

Working Days- Monday to Friday (Sunday -Saturday off)

If the above requirements suit your interest, please call us

Please only call if you are qualified in above mentioned details.

Regards,

Votiko Team