Customer Support Executive Job Vacancies in Deccan Gymkhana

Job Title: Monitor (Operations Cluster)Job Overview:A Monitor is a key role in our organization responsible for overseeing and managing various operational functions to ensure smooth business operations. The Monitor is typically part of the Operations Cluster team. The specific job responsibilities include the following:Duties and Responsibilities:1. App Installation- App activation refers to the process of activating or initializing a software application on a device, such as a smartphone, tablet, or computer so that it can be used by the end user. App activation typically involves a series of steps, including installing the app, setting up user accounts, configuring settings, and accepting terms and conditions. The purpose of app activation is to enable the app to function fully and provide its intended features and functionality to the user.2. Appointment scheduling- It refers to the process of setting up appointments or meetings between Participants at mutually agreed-upon dates, times, and locations with experts as per requirement. It involves coordinating the availability of multiple parties and allocating time slots for specific appointments or events.3. Onboarding and follow-up calls- are two distinct stages in the customer engagement process. Onboarding calls typically occur at the beginning of a customer's journey with a company, while follow-up calls take place after the initial onboarding process and are intended to maintain and deepen the customer relationship.4. Customer query resolution- refers to the process of addressing and resolving customer inquiries, questions, or concerns in a satisfactory manner. It involves actively listening to the customer's query, understanding their needs, and providing accurate and helpful information or solutions to address their concerns.5. Uploading health reports in a system- typically involves the process of digitally submitting or attaching health-related documents, such as medical test results,

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* calling to customer for loan product * convencing skill should be mandatory * lead generation * fixed salary Plus incentive* WORK FROM OFFICE ONLY ..

We are seeking a BPO Customer Support Executive to join our team in Sadashiv Peth. This role is suitable for individuals with little to no experience and offers the opportunity to develop skills in customer service.**Key Responsibilities:**- **Answer Customer Queries:** Respond to customer inquiries via phone, email, or chat, helping them resolve issues effectively and efficiently.- **Provide Product Information:** Offer detailed information about products and services to assist customers in making informed decisions.- **Document Interactions:** Record customer interactions and issues in the database to ensure accurate tracking and follow-up.- **Follow-Up with Customers:** Reach out to customers after resolving issues to ensure their satisfaction and gather feedback for improvement.- **Collaborate with Team Members:** Work closely with team members to share insights and ensure a cohesive customer service experience.**Required Skills and Expectations:**You should have strong communication skills in English and preferably the local language, enabling you to interact effectively with customers. A calm and patient demeanor is essential to handle customer concerns. Attention to detail is important for accurately documenting issues, while problem-solving skills will help you address queries efficiently. Candidates must be a minimum of 10th-grade pass and should be willing to work full-time from the office. A positive attitude, eagerness to learn, and the ability to work in a team-oriented environment are key traits we are looking for.

Travel airlines booking related issue call and new holiday booking customer queries will be coming executive need to assist the customer and solved their queries. They need to maintain 8hr of login hours,(Average handling time per call need to be maintained.)

We are Hiring for the Customer Support ExecutiveExperience 6 to 1 Year,Skill- Good Communication, Basic Computer KnowledgeLanguage- Hindi,Marathi

MARQUE SOLUTIONSWe are HiringWalk-in InterviewCustomer Support Executive (Fresher / Experience)Preferred language: English, Telugu, Kannada, Hindi , Bengali Job Location: PuneAmar Synergy, 4th Floor, 12-B, Venue: Sadhu Vaswani Road, Agarkar Nagar, Pune, Maharashtra - 411001.Contact Details - HR: 9940669954email: hr.pune@imarque.co.inweb: www.imarque.co.in

MARQUE SOLUTIONSWe are HiringWalk-in InterviewCustomer Support Executive (Fresher / Experience)Preferred language: English, Telugu, Kannada, Hindi , Bengali Job Location: PuneAmar Synergy, 4th Floor, 12-B, Venue: Sadhu Vaswani Road, Agarkar Nagar, Pune, Maharashtra - 411001.Contact Details - HR: 9940669954email: hr.pune@imarque.co.inweb: www.imarque.co.in

Hey Guys Looking for Openings with high packages Call CIRCLE CONSULTING!!!!!!!!!!!!!!!Job Description:International Voice and Domestic voice processQuality Good in written / Oral comsEligibility Fresher/ Exp with good oral & written communication skills.Qualification 10th and aboveShift UK Rotational shift(any 9hrs)Weekly off 2 days rotational and split offAge Limit 42WFH/WFO/Hybrid Work from OfficeCab Facility Salary 16000 - 32000Incentives Upto 5K Incentive (depending on performance)Location Bangalore / HyderabadInterview rounds : All rounds in consultancy @ Frazer TownAddress : Circle consulting ,Concord Plaza. 1st Floor, Coles Road Frazer Town Next to Shanthi Sagar Hotel.

Key Responsibilities: Customer Support ExecutiveCustomer Interaction:Respond promptly to customer inquiries through various channels (phone, email, chat, etc.).Provide accurate and comprehensive information about products, services, and policies.Address and resolve customer complaints, issues, and concerns in a professional and timely manner.Problem Resolution:Investigate and analyze customer problems and find appropriate solutions.Collaborate with other departments to resolve complex issues and escalate when necessary.Ensure follow-up to guarantee resolution and customer satisfaction.Product Knowledge:Stay informed about the company's products, services, and policies.Continuously update knowledge to effectively assist customers and provide accurate information.Documentation and Reporting:Document customer interactions, issues, and resolutions in the customer support system.Provide regular reports on common customer issues and feedback to improve products or services.Customer Education:Educate customers on how to use products or services effectively.Create and update user guides, FAQs, and other support materials.Quality Assurance:Conduct quality assurance checks on customer interactions to maintain service standards.Identify areas for improvement and provide feedback to the team.Cross-Functional Collaboration:Collaborate with other departments, such as sales, marketing, and product development, to address customer needs and concerns.Share customer feedback to contribute to product and service improvements.Continuous Improvement:Proactively identify opportunities to improve customer support processes.Participate in training sessions and workshops to enhance skills and knowledge.Qualifications and Skills:Bachelor's degree in business, communication, or a related field.Proven experience in customer support or a related role.Excellent communication and interpersonal skills.Strong problem-solving and decision-making abilities.

We are seeking a dedicated Customer Support Executive in Baner, Pune, who will assist customers by providing information and addressing their inquiries. Ideal candidates will have a passion for helping others and good communication skills.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone ensuring prompt and accurate responses to enhance customer satisfaction.- Provide Product Information: Educate customers about our services, guiding them to make informed choices and resolving any issues they may encounter.- Maintain Customer Records: Log customer interactions in our system, ensuring all information is up to date and easily accessible for future reference.- Resolve Complaints: Work to efficiently resolve any customer complaints by identifying the issue and offering appropriate solutions, while maintaining a positive relationship.- Collaborate with Team: Work closely with other departments to improve service quality and share customer feedback for continuous improvement.Required Skills and Expectations:Applicants should have a minimum education level of 10th pass and should ideally have some experience in customer service, although freshers are welcome to apply. Excellent verbal and written communication skills are essential for this role. Candidates must be able to work effectively within a team and possess strong problem-solving abilities. A friendly and patient demeanor is expected when dealing with customer issues, ensuring a positive experience for every client.

-Inform customers about product & services -Handle inbound & outbound calls -Understand customer's need & solve queries