Customer Support Executive Graduate Jobs in Indore

A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.

As a CRM Executive, your primary focus will be on managing customer relationships and ensuring a positive experience for our clients. You will play a crucial role in maintaining loyalty and satisfaction, which directly impacts our business success.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone, email, and in-person to address inquiries and resolve issues, ensuring a high level of service.- **Data Management:** Maintain and update the customer database, ensuring all information is accurate and current for effective communication and analysis.- **Feedback Collection:** Gather customer feedback and insights to identify areas for improvement in service delivery and product offerings.- **Reporting:** Prepare regular reports on customer interactions and satisfaction levels for management review to help shape strategic decisions.- **Collaboration:** Work closely with other teams such as Sales and Marketing to align customer relationship strategies and enhance overall customer experience.**Required Skills and Expectations:**A successful candidate should have a background in customer relationship management, ideally with 1 to 2 years of experience. Strong communication skills are essential, as you will need to convey information clearly and effectively. You should be proficient in using CRM software and have a good understanding of data entry and management practices. A proactive attitude and problem-solving abilities will be valuable in resolving customer issues. Additionally, given the role's requirements, candidates must be female and willing to work full-time in the office.

Company name: The Art of BusinessJob Title: Support ExecutiveLocation: IndoreSalary: 20,000 30,000 per monthExperience: 1 yr - 5 yrShift: Rotational shiftsContact no. 8817267648Job Responsibilities:Handle inbound and outbound calls.Respond to customer queries via phone, email, or chat.Provide accurate information about products/services.Resolve customer complaints in a professional manner.Maintain customer records in CRM/software.Follow up with customers for feedback or issue resolution.Meet daily/weekly targets (calls, tickets, response time).Coordinate with internal teams to resolve customer issues.Required Skills:Good communication skills (Hindi & English).Basic computer knowledge (MS Excel, MS Word).Ability to handle pressure and multitask.Good listening and problem-solving skills.Customer-focused attitude.Basic knowledge of CRM tools.

Were seeking a qualified, competitive and trustworthy Customer Support Executive Who is responsible forproviding excellent customer service and resolving customer inquiries and issues. They will communicate withcustomers through various channels and ensure customer satisfaction.Ultimately, He will help us meet and surpass business expectations and contribute to our companys rapid andsustainable growth.Key Responsibilities:1. Customer Assistance: Respond to customer inquiries promptly and professionally via phone, email, or chat.2. Issue Resolution: Identify and troubleshoot customer problems, propose solutions, and escalate complex issuesas needed.3. Product Knowledge: Understand the company's products/services and provide accurate information to addresscustomer concerns.4. Order Processing: Assist customers with placing orders, processing returns, and resolving related issues.5. Documentation: Maintain records of customer interactions, inquiries, complaints, and resolutions.6. Customer Satisfaction: Strive to exceed customer expectations, build relationships, and enhance the overallcustomer experience.

Responsibilities:1. Handling inbound calls and inquiries from customers in a professional and courteous manner2. Making outbound cold calls to potential customers to promote products or services3. Providing chat support to assist customers with their queries or issues4. Building and maintaining good relationships with customers to ensure satisfaction and retention5. Resolving customer complaints and escalations in a timely and efficient manner6. Documenting all customer interactions and feedback for future reference

Job Summary:We are seeking a dedicated Customer Support Executive to join our team. In this role, you will be responsible for providing exceptional support to our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Your goal is to enhance customer satisfaction and loyalty through effective communication and problem-solving skills.Key Responsibilities:Serve as the primary point of contact for customers via phone, email, and live chat.Respond to inquiries regarding products, services, and account issues promptly and professionally.Troubleshoot and resolve customer issues effectively, documenting all interactions accurately.Maintain a thorough understanding of our products and services to provide accurate information.Follow up with customers to ensure their concerns are fully addressed.Collaborate with team members and other departments to improve processes and enhance customer experience.Requirements: 1. Proficiency in English.2. Excellent Knowledge of MS Office.3. Hands-on experience with CRM software is a plus.4. Understanding of marketing and negotiating techniques.5. Fast learner and passion for sales.6. Self motivated with a result driven approach.7. Aptitude in delivering attractive presentations.8. Bachelor's Degree.9. Proven experience as a sales executive or relevant role.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

Company NAME - AIRTEL BBFIX SALARYPLS CONTACT - 7723984319

We are hiring forIndore Work from officeCustomer support executiveinternational Chat processsalary - 26k CTCCandidates must have excellent communication in EnglishInterested candidates can call or drop their CV on7693928266

Employees need to Solve the Queries of Clients

Key responsibilities:1. Resolving customer queries on call2. Working on tools to resolve matters on call3. Escalating the call to subject matter experts when the customer is pacifiedWho can apply:1. It is a voice process, so communication skills should be good2. Rotational shift3. Work from office

Work from homeCompany - AmazonSalary - UPTO 25,000 PMinterview location - INDOREExperience - Fresher and Experience both may apply, candidate should have good communication skills, system provided by company.

Designation: Customer Support Associate.Process: Domestic / International Voice Process Location: Vijay Nagar, IndoreWork Location: Work from office.Qualification: Freshers & Graduates can Apply !!Required: Excellent Communication Skills in English.Experience: Minimum 6 month - 2 years.Salary: 1.5 to 2.5 LPA (Depends on your Experience and communication skills )

Day Rotational shift / no night shift Any 9 hrsRoles and Responsibilities:-Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer query quickly and efficiently.Understanding key customer individual needs and addressing these.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.Skills Required:-Should be good in communication both in Verbal CommunicationSelf-motivated

Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing these. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.Skills Required:- Should be good in both Verbal and Written Communication Self-motivated Sound Knowledge of English and Hindi.Qualification: 10th+12th+ITI10th+12th+DiplomaGraduates (any)Experience: Minimum 1 YearLanguage: Good English + HindiSalary: 16500/- Take home (Incentive + Bonus)Job Location:- Indore (Applicants should be ready to relocate)

We're hiring an Operations Executive in Indore, welcoming both freshers and experienced candidates with any graduate background (computer science preferred) and average English skills. We're a dynamic company fostering a learning culture, seeking self-motivated individuals who take initiative and value personal growth. We don't believe in a boss culture you'll be a highly valued team member. Having your laptop is a plus. Ready to embrace challenges and grow rapidly?

Hiring for Domestic Process.*Criteria-*Excellent Written and Verbal Communication skillsUG Freshers can applyShould be flexible with rotational ShiftsCandidate must have proficiency in MS Office.`

Graduated high school, but a bachelor's degree in commerce orrelated fields is preferred.Prior experience with customer service/telesales and call centersin relevant job roles with at least 3 years experience.Good knowledge of CRM practices and systems.Customer-oriented attitude with professionalism.Strong multitasking, time management, and target achievingskills.Excellent communication and listening skills with good commandof the English language.AGE CRITERIA 21 - 35 years

Role DescriptionWere looking for a highly skilled customer service representative to join our team, managing outbound phone calls, WhatsApp Reverts, email requests having a good communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Objectives of this Role Can Manage 60 80 outbound calls, emails, and chats with knowledge and efficiency on a daily basis Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties Maintain daily recordings, and log and document issues and resolutions Experience in managingAmazon,Flipkart Ecommerce marketplaces customer support can be an advantage.