Hiring For Customer Support Executive

we’re seeking a qualified, competitive and trustworthy customer support executive who is responsible for

providing excellent customer service and resolving customer inquiries and issues. they will communicate with

customers through various channels and ensure customer satisfaction.

ultimately, he will help us meet and surpass business expectations and contribute to our company’s rapid and

sustainable growth.

key responsibilities:

1. customer assistance: respond to customer inquiries promptly and professionally via phone, email, or chat.

2. issue resolution: identify and troubleshoot customer problems, propose solutions, and escalate complex issues

as needed.

3. product knowledge: understand the company's products/services and provide accurate information to address

customer concerns.

4. order processing: assist customers with placing orders, processing returns, and resolving related issues.

5. documentation: maintain records of customer interactions, inquiries, complaints, and resolutions.

6. customer satisfaction: strive to exceed customer expectations, build relationships, and enhance the overall

customer experience.

• Experience

  1 Years

• No. of Openings

  15

• Education

  Graduate

• Role

  Customer Care Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Bengali Chauraha