Customer Support Executive Graduate Fresher Jobs in Surat

Key Responsibilities:Handle customer queries via call, email, WhatsApp & chatProvide accurate product/service informationManage follow-ups & maintain CRM recordsAssist in lead generation & issue resolutionEnsure customer satisfactionRequirements:Basic English + Strong Hindi/GujaratiGood communication & polite customer handlingKnowledge of MS Office, Email, CRM & WhatsApp BusinessPositive attitude & multitasking ability

Responsibilities :Fluent in English verbal and written communicationClient and audience query handlingOverseeing the customer service processResolving customer complaints brought to your attentionProviding detailed information to customersPrompt response over Product Chat boxCo-ordination with Technical teamTaking feedback from the customersMaintaining a healthy relationship with the clientsNote : Training will be provided to the freshers(surat local candidates can apply only)

The candidate must be fluent in English.Respond to customer queries in a timely and accurate way, via phone, email or chatListen to customers concerns, issues and questionsResolve customers concerns and answer customers questions to your best abilityMaintain a positive attitude and calmly respond to customers complaints

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team