Customer Care Executive

Jiva Ayurveda

0 - 1 Years
30 Openings
1.5 - 1.8 Lac/Yr
Face-to-Face interview
Faridabad

Key Skills

Microsoft Office Communication Skills Voice Process Customer Relationship Customer Care Executive Customer Service Customer Support Client Relationship

Apply

Job Alert Similar Jobs Share

Job Description

job description

roles and responsibilities

• taking incoming calls of customers and capturing important details in the system.

• understand the customer's query and provide resolution.

• document accurately.

• doing outbound calls to customers and attending to their queries and helping them take consultations with doctors.

desired candidate profile

• good verbal and written communication skills (hindi, basic english & no mti issue)

• good in customer dealing (know about customer service, online shopping portals)

• knowledge of computer, basic typing

• good interpersonal skills (positive attitude, negotiation skills)

• sales driven (know basic selling skills on call)

• listening skills.

• awareness about digital payments platforms.