78

Customer Support Executive Fresher Jobs in Ahmedabad

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  • 0 - 1 yrs
  • Ahmedabad
Customer Care Customer Support Telephone Handling Good Communication Skills Inbound Calls Customer Service Cold Calling
Job Description - Customer Support Executive - InsuranceLocation: AhmedabadWork Mode: Onsite Experience Required: 6 months to 2 yearsAbout the RoleWe are looking for a proactive and target-oriented Telecalling Executive to join our Life Insurance team. The role primarily involves connecting with potential customers over calls, generating leads, and driving sales by promoting suitable insurance products.Roles & ResponsibilitiesHandling outbound and inbound calls to generate leadsExplaining life insurance products clearly to customersConverting leads into successful sales through effective communicationUnderstanding customer needs and recommending suitable policiesMaintaining regular follow-ups to ensure lead closureUpdating customer details and maintaining recordsCoordinating with internal teams for smooth documentation and processingRequirementsGood communication and convincing skillsComfortable with telecalling and achieving sales targetsBasic understanding of sales processesExperience in insurance or any sales domain preferredAbility to build rapport with customers over calls
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Customer Care Executive || Freshers & Experienced

Neuberg Supratech Reference Laboratories

  • 0 - 1 yrs
  • Bodakdev Ahmedabad
Customer Service Customer Care Customer Handling Call Center Customer Communication Cold Calling Outbound Calling Customer Relationship Customer Management Customer Support
Key Responsibilities:Handle patient inquiries via phone, email, and walk-ins.Provide information about diagnostic tests, health packages, and pricing.Register patients and generate test bills in the system.Coordinate home sample collection appointments.Track test status and inform patients/doctors about report availability.Resolve patient complaints and escalate urgent cases when required.Maintain accurate patient records in LIS/CRM.Ensure confidentiality of patient data as per lab policies.Requirements:Minimum 12th Pass / Graduate preferred.Good communication skills (Gujarati, Hindi & basic English).Basic computer knowledge.Experience in healthcare/diagnostic lab preferred (Freshers can apply).
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Prahlad Nagar Ahmedabad
Customer Support Good Communication Skills Domestic Calling Basic Computer Communication Customer Handling
Key Responsibilities:---- Manage incoming calls in a professional manner.---- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.---- Log customer interactions and track follow-ups.---- Offer timely and relevant solutions to resolve customer issues.---- Collaborate with team members to escalate and address more complex concerns.---- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
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Software Support Executive - Full Time - Freshers

Infinity Transoft Solution Pvt Ltd.

  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Sarkhej Ahmedabad
Good Communication Skills Software Support Customer Service
- Provide technical support to customers: Assist customers with software-related issues they may encounter by troubleshooting, investigating, and resolving their queries promptly and efficiently.- Install and configure software: Install and configure software applications for customers as per their requirements, ensuring proper setup and functionality.- Conduct software training sessions: Conduct training sessions for customers to educate them on how to use the software effectively and maximize its benefits.- Maintain documentation: Keep thorough documentation of customer issues, resolutions, and software configurations for future reference and troubleshooting purposes.- Collaborate with the development team: Work closely with the software development team to communicate customer feedback, identify bugs or glitches, and suggest improvements to enhance the software performance and user experience.Required Skills and Expectations:- Strong communication skills: Ability to communicate effectively with customers to understand their issues and provide clear instructions for issue resolution.- Problem-solving skills: Capable of identifying software-related issues, troubleshooting them systematically, and finding appropriate solutions in a timely manner.- Technical knowledge: Basic technical proficiency to install, configure, and troubleshoot software applications effectively.- Customer service orientation: Dedication to providing excellent customer service by addressing customer needs, resolving issues promptly, and ensuring customer satisfaction.- Team player: Willingness to collaborate with colleagues, share insights, and contribute to the overall improvement of the software support process.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Ahmedabad
Customer Service Customer Support Chat Process Chat Support English Language Written English Communication
Customer Service Back Office(Service & Sales Chat Non-Voice Process)Responsibilities: Handle customer queries through chat Provide accurate resolutions in writing Support both service & sales-related requestsRequirements: Freshers & experienced candidates welcome Strong written English 10+3 Diploma / HSC / Any Graduate Basic computer skills Comfortable with 24/7 rotational shiftsBenefits: 28,000 36,000 CTC 5 Days Working Night Shift Allowance One-way Cab PF, Insurance & Gratuity Growth-oriented, supportive environment
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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Openings For Sales Executive || Freshers & Experienced

Ownd - Aditya Birla Fashion and Retail Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Bopal Ahmedabad
Sales Customer Support Retail Sales Communication Skills
Customer Service, Billing,Replanishment, Recieving of Stocks and Placing in assigned Place, Sales
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  • 0 - 1 yrs
  • Female
  • Ahmedabad
Computer Customer Relationship Customer Care Outbound Calling Customer Support Customer Service Customer Management Customer Handling Call Center Cold Calling
Please Share Resume
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Jobs by Popular Location

Airport Staff Multitasking Time Management Teamwork Flight Attendant Communication Customer Support Adaptability Airport Operation System Support Executive Admin
An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages
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  • 0 - 3 yrs
  • Bopal Ahmedabad
Customer Care Cons Chat Support Customer Relationship Customer Guidance Voice Process Convincing Power Microsoft Office Typing English Client Servicing Client Support Associate Client Support Executive Customer Support Customer Care
Understand OMSGuru platform and its functioning thoroughly Support our existing clients via Chat, Phone, Email & Tickets. Help onboard new clients onto our system Respond promptly and professionally to customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering any questions they may have. Establish and maintain good rapport with customers by using positive language and anticipating their needs.
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Ground Staff Air Ticketing Air Freight Air Cargo Air Hostess Air Traffic Control Air Cabin Crew Airport Ticketing Airport Operation Airport Executive Airport Representative Airport Supervisor Administration Back Office Sales Marketing Analyst Data Entry Operator Customer Relationship Customer Support
Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations
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  • 0 - 4 yrs
  • 4.3 Lac/Yr
  • Odhav Ahmedabad
Technical Sales Good Communication Email Support MS Excel Sales Lead Generation B2B Sales Problem Resolution Corporate Sales Channel Sales Siemens PLC Siemens S7 Customer Relationship Industrial Automation Automation Problem Solving Inside Sales Client Management Inside Sales Executive
Join Siemens as a Sales Executive to drive revenue by managing the entire sales lifecyclefrom market research and lead generation, through solution development, negotiation, deal closure, and post-sales support. Youll foster long-term client relationships and act as a trusted advisor on Siemens solutions across industrial, infrastructure, or digital technologies.
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Customer Care Executive Fresher

Aditi Air Conditioning Pvt. Ltd.

  • 0 - 2 yrs
  • Vasna Ahmedabad
MS Excel MS CRM Customer Relationship Customer Service Customer Support Customer Care Customer Communication Customer Handling
Data Entry, Customer Support, Receive Service Calls from customers, back office work.
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Hiring Freshers || Airport Guest Relationship Executive

Skyview India Academy Private Limited

Customer Relationship Airport Operation Customer Support Ground Management Airline Customer Service Customer Service Airline Operations Good Communication Skills Guest Handling Ground Staff Activities Ground Operation Passenger Handling
responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Ahmedabad
Customer Relationship Customer Care Customer Support Customer Management Call Center Customer Communication Cold Calling Outbound Calling Customer Handling International BPO Customer Service
About Us:Next Step Outsourcing is looking for talented professionals to join our growing team. We work with international clients, providing top-notch outsourcing solutions in customer support, sales, and lead generation. If you have excellent communication skills and want to build a career in the outsourcing industry, wed love to hear from you!Key Responsibilities: Handle customer queries via calls, emails, or chat (based on project) Communicate effectively with international clients Generate leads and assist in sales processes (for sales roles) Maintain accurate records of customer interactions Meet performance targets and contribute to team successWho Can Apply? Freshers & Experienced candidates welcome! Must be fluent in English (both verbal & written) Strong communication and problem-solving skills Ability to work in a fast-paced environment Basic computer knowledge and typing skillsPerks & Benefits: Competitive salary with incentives Career growth opportunities Friendly and professional work environment Training & development programs
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Customer Care Executive

Skytech Aviation

Customer Relationship Customer Care Customer Support Call Center Customer Communication Customer Management
Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem.
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Opening For International Customer Support Executive

Mangalam Information Technologies Pvt. Ltd.

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Good Communication Skills Proficiency in English
Job Responsibilities:1. Outbound calls to insurances for claim status and eligibility verification.2. Calling the insurance carriers based on the appointment received by the clients.3. Calling insurance companies to get the status of the unpaid claims.4. Willing to work in any process pertaining to voice based on the requirement.5. Maintain the individual daily logs.6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.7. Work cohesively in a team setting, Assist team members to achieve shared goals.8. Communication / Issue escalation to seniors if there is any in a timely manner.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Ahmedabad
CC Customer Relationship Outbound Calling Customer Service Customer Care Customer Communication
Customer Interaction:Respond to customer inquiries via phone, email, chat, or in person regarding broadband services.Address customer concerns, complaints, or queries efficiently and courteously.Technical Support:Diagnose and troubleshoot basic technical issues related to broadband connectivity, modems, routers, and other equipment.Guide customers through technical procedures and solutions step-by-step.Service Assistance:Provide information about broadband plans, features, and promotions.Assist with service activation, upgrades, downgrades, and cancellations.Handle billing-related inquiries, payments, and account adjustments.Escalation Management:Escalate unresolved issues or complex problems to the technical team or higher-level support when necessary.Follow up to ensure timely resolution and customer satisfaction.Customer Retention:Proactively identify opportunities to improve the customer experience and reduce churn.Recommend appropriate products or services based on customer needs.Documentation & Reporting:Maintain accurate records of customer interactions, technical issues, and resolutions in the CRM system.Generate periodic reports on customer issues and feedback.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Navrangpura Ahmedabad
Retail Sales Executive Apparel Retail Sales Customer Handling Counter Sales Customer Support Communication Skills Sales
Attend Customer and Sales Cloth in Showroom
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Customer Support Executive

Openmind Services Ltd

Customer Relationship Customer Care Outbound Calling Customer Handling Customer Support Customer Service Cold Calling Customer Management Call Center Customer Communication
Associate will be responsible for handling incoming and outbound calls from customers/Patients. Answer calls professionally to provide information about Doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the CRM.Yashika HRContact us - 9717008655,8920580837yashika@openmin.in,sonia@openmind.in
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Ticket Booking Ticket Support Executive Ticket Checking Staff Airport Executive Airline Customer Service Aviation Security
Job Openings for 200 Ticketing Checking Staff Jobs for Freshers in Ahmedabad, Nashik, Hubli, Mangalore, Madurai, Bangalore, Kolkata, Srinagar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management with Good knowledge in Ticket Booking, Ticket Support Executive, Ticket Checking Staff, Airport Executive, Airline Customer Service, Aviation Security etc.
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Ground Staff - Full Time - Freshers

DPSR Consultancy Solutions

Ground Staff Cabin Crew Air Ticketing Executive Passport Checking Staff Baggage Service Executive Guest Relationship Executive Customer Support Airport Manager Airport Operation Cargo Staff
Hiring for 66 Jobs for Ground Staff at multiple locations Jobs in Visakhapatnam, Itanagar, Patna, Ahmedabad, Ranchi, Mangalore, Kannur, Indore, Pune, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground, Cabin Crew, Air Ticketing Executive, Passport Checking Staff, Baggage Service Executive, Guest Relationship Executive, Customer Support, Airport Manager, Airport Operation, Cargo Staff etc.
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