Customer Support Executive Female 12th Pass Jobs in Mumbai

- Key Responsibilities:1. Handling customer inquiries: Addressing customer questions, concerns, and feedback over various communication channels such as phone, email, and chat.2. Resolving customer issues: Investigating and resolving customer complaints to ensure customer satisfaction and retention.3. Providing product information: Offering detailed information about products and services to assist customers in making informed purchase decisions.4. Processing orders: Managing customer orders, tracking shipments, and ensuring timely delivery.5. Building customer relationships: Establishing rapport with customers and maintaining long-term relationships to enhance customer loyalty and retention.- Required Skills and Expectations:1. Excellent communication skills: Ability to effectively communicate with customers in a professional and friendly manner.2. Problem-solving skills: Capacity to analyze customer concerns and provide appropriate solutions in a timely manner.3. Patience and empathy: Demonstrating patience and empathy towards customers to address their needs effectively.4. Multitasking abilities: Capable of handling multiple customer inquiries simultaneously without compromising quality.5. Basic computer proficiency: Familiarity with using computers, email, and customer relationship management systems for efficient customer service.

Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join

Remote job English Hindi compulsory

Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com

Job Summary: We are looking for a dedicated Customer Success and Operations Specialist to join our team. This role involves ensuring customer satisfaction through direct communication and managing daily operations via our online platform. The ideal candidate will be customer-oriented, detail-focused, and capable of multitasking in a fast-paced environment.Key Responsibilities:Customer Success:Engage with customers via phone calls to provide support, address inquiries, and resolve issues promptly.Build and maintain strong relationships with customers to ensure high levels of satisfaction and retention.Educate customers about product features, benefits, and updates to enhance their user experience.Collect customer feedback and relay it to the relevant departments for continuous improvement.Operations Management:Manage day-to-day operations through our online platform, ensuring smooth and efficient workflow.Monitor and update operational processes, including order processing, inventory management, and logistics coordination.Troubleshoot operational issues and implement solutions to enhance efficiency.Collaborate with internal teams to streamline operations and improve service delivery.Reporting and Analysis:Generate and analyze reports on customer interactions, operational performance, and key metrics.Identify trends and areas for improvement to optimize customer success and operational processes.Provide regular updates and insights to management on customer success and operational activities.Requirements:Proven experience in a customer success or operations role, preferably in a similar industry.Excellent communication and interpersonal skills, with a strong customer-focused mindset.Proficiency in using online platforms and CRM systems to manage operations and customer interactions.Strong problem-solving abilities and attention to detail.Ability to multitask, prioritize, and manage time effectively in a dynamic environment.

Job Title: Customer RelationshipLocation: Andheri MumbaiRoles and Responsibility:Responsible for solving questions in regard to the product or service provided by the company.Obtaining clients information and other relevant data.Asking questions to the clients and understanding their specifications.Maintaining the database of the clients on a regular basis.Interview Address: 7016, 7th Floor, NIBR Corporate Park, 1 Aerocity, Sakinaka, Safed Pul, Andheri East, Mumbai, Maharashtra 400072.Thanks & Regards,Hiral DaveHR ExecutiveMobile & Whatsapp Line: 93212 87732Email: hr@nexusmigration.com ll Website: www.nexusmigration.comOffice Address: 2nd Floor, Corporate Office,Al Hudaiba Mall, Al Mina St - Al Hudaiba Dubai - UAE

Answering phones & explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.Resolving queries and issues related to the products and services.Taking and processing product orders in a professional manner.Maintaining the database of the customers on a regular basis.Suggesting solutions based on customers needs and requirements.

Driving Responsibilities:Operate a vehicle (such as a truck or van) to transport goods or passengers.Ensure the safe and timely delivery or transportation of items.Route Planning:Plan efficient routes to optimize delivery times.Familiarity with the geographical area (the valley) to navigate effectively.Loading and Unloading:Load and unload goods or equipment from the vehicle, ensuring proper handling and securing of items.Vehicle Maintenance:Conduct routine vehicle inspections.Report any maintenance issues promptly to ensure the vehicle's safety and functionality.Documentation:Maintain accurate records of deliveries, including receipts, logs, and other relevant documentation.Customer Service:Interact with customers professionally during deliveries or pickups.Address any customer inquiries or concerns.Compliance:Adhere to traffic laws, safety regulations, and company policies.Ensure compliance with any industry-specific regulations.Communication:Communicate effectively with dispatchers or supervisors to provide updates on delivery progress or any issues encountered.Time Management:Efficiently manage time to meet delivery schedules and deadlines.Physical Requirements:Ability to lift and carry packages or goods of varying weights.Stamina for driving long distances if required.Qualifications:Valid driver's license appropriate for the type of vehicle.Clean driving record.Depending on the industry, additional certifications or endorsements may be required.

Schedule: Morning shiftSupplemental pay types: Overtime payAbility to commute/relocate: Cuttack: Reliably commute or planning to relocate before starting work (Required)Education: Bachelor's (Preferred)Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred)

Job Description for CRE-SERVICEPosition DescriptionCRE Service SMR / PSFDepartment: ServiceTHIS POSITION REPORTS TO: CRM ServiceQualification: Graduate.EXPERIENCE (NO OF YEARS): 1-2years Plus in Automobile IndustrySPECIFIC KNOWLEDGE:(SKILLS / LANGUAGE ETC.) Knowledge about fault detection inAutomobile industry, Communication skills, Customer service s kills, Administrative abilities,Decision-making abilityLanguages Proficient in English, Hindi and the local languageMaintain Customers Data BaseWorkshop Customers data to be maintained with correct and latest account details(Contact no. contact person name, e-mail ids, bill to account, etc.).Scheduling an Appointment Accept service booking and register in the appointment sheet. Accepted appointments to be informed to respective Service Advisors, Service Manager and Parts department. Making a prior call for reconfirmation of appointments. Welcome and greet customers Customers arrived at reception to be greeted and introduce to respective service advisors in case all service advisors are busy.Preparing Analysis Vehicles which have not visited last two years to be extracted e Dealer and inform to the Service Manager. Instant feedback analysis to be done. Service follow up analysis to be done. Root cause analysis to be given to Service Manager.Contact person Richa Malekar

Good skills hard work aquaguard calling and deta entry

Hiring for 15 Tele Counselor Jobs in Borivali West Mumbai for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in good english communication,Good Personality etc.

Opening for Females. Hiring Langauge Candidates. Marathi, Tamil, Malayalam, Kannada, Tullu,

BPO Telesales Executive(International)Location : MumbaiShift Timings : Pure Night Shift(7:30 pm to 5:30 pm)Salary : UPto 20KAge : 19 to 30 yearQualification : HSC with min 1 year experience.