6

Customer Support Executive 12th Pass Jobs in Dhanbad

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Hiring Freshers || CRM Executive

Alishba Financial Services

  • Fresher
  • Bank More Dhanbad
Tele Caller Calling Customer Relationship CRM Marketing Communication Customer Support Clinet Handling Communication Skills CRM Strategy Service Marketing Convincing Power CRM Sales Customer Handling Client Retention
CRM Executive OpportunityWork profile: Telecalling & client acquisition CRM handling & follow-up KYC assistance Bank Account Opening Demat Account Credit Card Loan & Banking Consultancy Customer support & documentationInterested candidates contact karein for more details.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Dhanbad
Customer Support Domestic BPO Customer Care Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team. This role involves providing exceptional support to our customers and helping them with their needs. As a Customer Support Executive, you will work from home and interact with customers through various communication channels.Key Responsibilities:- Responding to Customer Queries: Engage with customers via phone, email, or chat to answer questions and provide assistance.- Troubleshooting Issues: Help customers solve problems they encounter with our products or services by guiding them through effective solutions.- Providing Information: Share detailed information about products, services, and company policies to ensure customer satisfaction.- Documenting Customer Interactions: Maintain accurate records of customer interactions and feedback to improve service quality.- Escalating Complex Issues: Identify when a customers issue requires further assistance and escalate it to the appropriate department for resolution.- Following Up: Ensure all customer queries are resolved by following up with customers on their issues or concerns.To thrive in this role, you should have a high school diploma or equivalent. Good communication skills, both written and verbal, are essential. You should be patient and empathetic towards customers, as well as comfortable using computers and different software applications. Being a quick learner and having a positive attitude will also help you succeed in providing excellent customer service. Prior experience is not required but can be beneficial.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Air Ticketing Airport Ticketing Airport Operation Air Freight Aviation Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Support Passenger Handling Customer Relationship
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Guest Assistance: Provide help to travelers with inquiries, guide them through airport processes, and ensure they have a comfortable experience.- Information Management: Offer accurate information regarding flights, baggage, and airport facilities, helping guests navigate their travel smoothly.- Problem Resolution: Address and resolve any issues or complaints raised by guests swiftly, ensuring their concerns are handled with care and professionalism.- Feedback Collection: Gather feedback from guests about their experiences and services, which will help improve airport operations and guest satisfaction.- Collaboration with Teams: Work closely with airport staff and other departments to ensure guests receive seamless service and support.To succeed in this role, you should possess good communication skills to interact effectively with guests and colleagues. A friendly and professional demeanor is essential, as you will be the face of the airport for many travelers. Attention to detail will help you remember important information and respond accurately to guest inquiries. Basic computer skills are necessary for managing guest information. Ideally, you should be a quick learner, adaptable to different situations, and able to work efficiently in a fast-paced environment. Basic knowledge of customer service is preferred but not mandatory.
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  • Fresher
  • Dhanbad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- Assist with Troubleshooting: Help customers resolve issues related to our products or services, guiding them through solutions.- Maintain Customer Records: Keep detailed and accurate records of customer interactions and issues in our database.- Provide Product Information: Educate customers about our offerings and help them make informed decisions based on their needs.- Follow Up on Customer Concerns: Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.Required Skills and Expectations:- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Dhanbad
Relationship Manager Communication Skills
To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Dhanbad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are seeking an Airport Guest Relationship Executive in Dhanbad, India, to provide exceptional service to guests at the airport. This entry-level position is ideal for individuals with a passion for customer service and a desire to enhance the travel experience.Key Responsibilities:1. Guest Assistance: Welcome and assist passengers with inquiries, providing information about flights, terminal services, and local amenities to ensure a pleasant experience.2. Issue Resolution: Address and resolve any concerns or complaints from guests promptly, working closely with airport staff to ensure satisfaction.3. Coordinating Services: Help coordinate special services for guests, such as wheelchair assistance or transportation arrangements, ensuring their needs are met efficiently.4. Feedback Collection: Gather guest feedback to improve services and share insights with management for continuous enhancement of guest experiences.5. Team Collaboration: Work effectively with other airport staff and departments to ensure seamless service delivery and maintain high standards of guest relations.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact with diverse guests. A proactive attitude and problem-solving skills are essential to handle various situations effectively. Basic computer skills are required for record-keeping and communication purposes. Candidates should be team-oriented and able to work in a fast-paced environment, demonstrating flexibility and a commitment to excellence in customer service. A minimum education of 10th grade is required, and experience is not mandatory.
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