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Customer Service Representative Graduate Jobs in Guwahati

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Customer Care Executive (Only Females)

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Adabari Guwahati
Customer Relationship Customer Care Customer Support Customer Handling Customer Management Communication Skills Presentation Skills Administrative Skills Customer Care Representative
- Provide prompt, friendly, and effective support to customers via phone, email, or in-person.- Address customer queries related to vehicle sales, services, warranties, and spare parts.- Educate customers on the different vehicle models, features, and specifications.- Guide customers through the process of selecting the right vehicle or service based on their needs and preferences.- Build and maintain positive relationships with customers to ensure long-term satisfaction and loyalty.- Follow up with customers post-purchase or service to ensure their satisfaction and address any issues or concerns.- Assist customers in scheduling test drives, vehicle servicing, and maintenance appointments.- Coordinate with the sales and service departments to ensure seamless customer experience from inquiry to after-sales support.- Address customer complaints in a professional and empathetic manner, aiming for quick and effective resolution.- Investigate and resolve any service or product-related issues, ensuring customer concerns are dealt with promptly and to their satisfaction.- Maintain accurate records of customer interactions, transactions, complaints, and feedback using the companys CRM system.- Inform customers about ongoing promotions, new launches, or seasonal offers related to vehicles, services, or accessories.- Assist customers with understanding their billing statements for vehicle purchases, servicing, or repairs.- Follow up with customers regarding their purchase or service experience to ensure complete satisfaction.- Actively collect customer feedback through surveys, phone calls, or direct conversations to gauge satisfaction levels and areas for improvement.- Maintain customer accounts, ensuring accurate records of services, warranties, and purchase history.- Schedule vehicle servicing, repairs, and appointments efficiently while minimizing customer wait times.
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Customer Services Representative

Sunshine Manpower Solution And Services

Experience in Sales Marketing Healthcare & Surgical Industry Preferably BSC B. Pharma Pharma Medical Devices Customer Services Walk in
Minimum 1 to 2 years Pharma/Medical Devices field candidate should be aware to work under 3rd party payrollHis age should be less than 35 YearsQualification preferably BSC, B. Pharma.Minimum 1 to 2 years Pharma/Medical Devices field working experience,Should be ready for fieldwork in, a big coverage area.Candidate should have local area experience, where we have vacancy
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Customer Service Executive

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Representative Airport Ground Staff Airport Operations Executive Airport Manager Aviation Security Airlines Executive Airline Ground Staff Airline Customer Service Airlines Ground Walk in
Deals with passenger enquiries about flight departures and arrivalsIssuance of tickets to the passenger after confirming their reservationsIssuance of Boarding Cards to Bonafide passengers after validating their photo IDTagging their baggage to the correct destination after noting down the correct baggage weightAdheres to the standard allowances given for passengers Check in Baggage and charging excessbaggage tax from passengers for baggage exceeding the standard allowanceEfficient Handling for passengers requiring special assistance like Expectant mother, Old Agepassengers, Passenger with infant/ small child and informing the Duty Officer and Manager for thesameProper reconciliation of passengers at the Boarding gates for their respective flightsSupervises the Baggage Loading/Offloading of the respective flights thereby ensures that correctbaggage are loaded in the flightEnsures the baggage are offloaded from the flight for passenger who is not traveling on that flightVerifies the position of Transit Passengers and inform Duty OfficersFollow Company Policy onGrooming and Uniforms StandardsAlcohol and Drug ConsumptionEnsures that Staff follow the policies and procedures as per Companys Airport Services ManualEnsures that Ramp equipment are effectively use for quick turnaround of aircraftEnsures during flight arrivals that baggage are properly kept on the arrival BeltEnsures a proper complained/report is filed for passengers lost or missing baggageEnsures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Loadand Trim Staff for preparation of Load Sheet.Ensures that all Operational communication( written or verbal) are action promptlyEnsures that staff should report as per the reporting time rosteredEnsures that Staff should follow correct procedures for Carriage of Arms and Ammunition, etc.For more details kindly contact to HR team
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Coordinator

Untag Fashions Pvt Ltd

  • 1 - 6 yrs
  • 2.3 Lac/Yr
  • Guwahati
Customer Service Representative CSR Call Center Executive
Coordinator required for handling and managing projects in rural healthcare services. Must have two wheeler and having good contacts in communities and interested in developmental and social works. Must posses strong liasioning and negotiation skills, apart from some business development skills. Immediate joiner is preferred.
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Airport Ground Staff

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Ground Staff Airport Manager Airport Representative Airport Operations Executive Airport Staff Aviation Security Aviation Trainer Airline Ground Staff Airline Customer Service Airlines Cabin Crew Airlines Executive Airlines Ground Walk in
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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Medical Representative - Full Time - Freshers

Lakshmi North East Solutions (LNES)

  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Guwahati
Medical Sales Pharmaceutical Sales Product Promotion Sales Target Customer Relationship Management Market Knowledge Product Demonstration Customer Support Market Research Sales Reporting Regulatory Compliance Customer Feedback Healthcare Providers Sales Strategies Medical Marketing Industry Trends Sales Presentations
- Promote and sell the companys wound care products to healthcare professionals, including doctors, nurses, and pharmacists.- Conduct product demonstrations and provide detailed information on the benefits, features, and usage of wound care products.- Establish and maintain strong professional relationships with key healthcare providers, hospitals, clinics, and pharmacies to drive sales and increase brand awareness.- Stay updated with the latest developments in the pharmaceutical and wound care industry, including new treatments, products, and regulations.- Achieve sales targets and objectives set by the company, monitoring progress regularly and adjusting strategies as needed.- Maintain accurate records of sales activities, customer interactions, and product inventory. Submit regular reports to the sales manager and other relevant teams.- Provide ongoing support and educational material to healthcare providers regarding best practices for wound care treatments.- Gather and report information on market trends, competitor activities, and customer feedback to assist in developing sales strategies and improving product offerings.- Participate in healthcare events, workshops, seminars, and conferences to promote the companys products and stay informed about industry advancements.- Organize and conduct product training sessions, lunch-and-learns, and other promotional activities for healthcare professionals.- Ensure all promotional activities and interactions comply with the pharmaceutical industry's ethical standards and regulations.- Collaborate with the marketing, research and development, and sales teams to align on strategies, gather customer insights, and improve product offerings.- Address customer inquiries, complaints, and product-related concerns in a professional and timely manner.
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Looking For Customer Care Representative

Lakshmi North East Solutions (LNES)

  • 1 - 6 yrs
  • 3.8 Lac/Yr
  • Guwahati
International Process Customer Support Customer Service Customer Relationship English Language Good Communication Inbound Voice Process Inbound Process
Excellent command over the English language with no MTI. Actively listen to customer concerns and provide appropriate solutions or escalate issues as necessary. Respond to customer inquiries via telephone in a professional and friendly manner. Diagnose and resolve customer issues effectively, aiming for first-call resolution whenever possible. Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system. Follow up with customers to ensure their issues have been resolved and to gather feedback on their experience. Gather and document customer feedback to identify trends and areas for improvement in services. Communicate customer insights and suggestions to the relevant departments to enhance service quality. Participate in team meetings to share experiences, challenges, and best practices. Participate in training sessions and workshops to improve personal skills and knowledge. Ensure all customer data is accurately entered and maintained in the customer support database.
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Customer Support Executive - GUWAHATI,ASSAM

Lakshmi North East Solutions (LNES)

  • 1 - 6 yrs
  • 3.8 Lac/Yr
  • Guwahati
Good Communication Skills Customer Care Representative Business Process Outsourcing Customer Service Customer Handling International BPO Customer Relationship Inbound Calls Customer Care
Handle incoming calls from international customers regarding customer support, billing enquiry & CSAT.Provide accurate information and resolve customer issues effectively and efficiently.Listen actively to customers, understand their needs, and provide appropriate solutions.Escalate complex issues to the appropriate department when necessary.Conduct follow-up calls to ensure customer satisfaction and resolve any ongoing issues.Follow company policies and procedures to ensure compliance with industry standards.Work closely with team members and other departments to achieve common goals.Participate in team meetings and training sessions to enhance skills and knowledge.Maintain confidentiality of customer information.Ensure all customer information is accurate and updated.
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