44

Customer Service Manager Graduate Jobs in Kolkata

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Hiring For Bank Officer

Axis Group of Services

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kolkata
Banking Assistant Corporate Bank Banking Sales Banking Finance Customer Relationship Customer Associate Customer Service
AXIS BANK - BANK OFFICER RECRUITMENTBuild Your Career in Banking & Finance!Company: Axis Bank Ltd.Position: Bank Officer / Business Development Associate (CASA)Department: Retail Banking & SalesEmployment Type: Full-Time Eligibility CriteriaQualification: Any Graduate / Post GraduateAge Limit: Below 28 YearsGender: Male & FemaleExperience: Freshers & Experienced CandidatesCommunication: Good communication and interpersonal skillsTwo-Wheeler: Mandatory for field-sales vacanciesDriving Licence: Mandatory for candidates using their own two-wheeler Job ResponsibilitiesAcquire new customers for Savings & Current Accounts.Promote banking products and financial services.Generate business through customer visits and references.Build and maintain customer relationships.Achieve monthly sales targets.Complete customer KYC and documentation.Provide banking-related assistance to customers. Salary & BenefitsCTC: 2.20 - 2.40 LPAAdditional Benefits: Performance-based incentives and applicable employee benefits.
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  • 1 - 7 yrs
  • 1.3 Lac/Yr
  • Paikpara Kolkata
Basic Accounting Multitasking Microsoft Office Customer Service Inventory Management Data Entry Communication Attention to Detail Email Correspondence
We are looking for a dedicated Office Trainee to join our team in Paikpara, Kolkata. This full-time position is ideal for female graduates who are eager to gain hands-on experience in an office environment. Key Responsibilities:1. Administrative Support: Assist in daily office tasks, including filing, data entry, and managing documents to ensure operational efficiency.2. Communication: Facilitate effective communication within the team and with clients through emails, phone calls, and in-person interactions, maintaining a polite and professional demeanor.3. Scheduling: Help in organizing meetings and appointments, ensuring that all stakeholders are informed and prepared.4. Record Keeping: Maintain accurate records of office transactions and activities to support smooth operation and compliance with company policies.Required Skills and Expectations:The ideal candidate will possess strong organizational skills and attention to detail to manage multiple tasks effectively. Good communication skills are essential for interacting with colleagues and clients professionally. The candidate should be proactive and willing to learn, exhibiting a positive attitude towards challenges. Familiarity with basic office software is an advantage. A willingness to work in a team environment while demonstrating independence when needed is also expected. A minimum of 1-year prior experience in a related field is preferred, but candidates with up to 7 years of experience are also encouraged to apply.
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  • 2 - 8 yrs
  • 3.8 Lac/Yr
  • Kolkata
Sales Negotiation Skills Problem Solving Presentable Customer Service Interpersonal Skills Business Strategy Strategic Planning
We need Relationship Managers for a leading Bank. Candidate must have background of handling small commercial vehicle loans for minimum 2 years. Freshers & others backgrounds please don't apply for this job. Immediate Joiners are highly preferred. drop your updated CV urgently.
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  • 5 - 10 yrs
  • 8.5 Lac/Yr
  • Kolkata
Project Planning Project Execution Customer Management Service Delivery Team Handling Utility Maintenance
We are seeking a skilled Project Manager to oversee our projects in Kolkata, India. This full-time position is ideal for candidates with 5 to 10 years of experience in project management and holds a graduate degree. Key Responsibilities:1. Project Planning: Develop clear project plans that outline tasks, timelines, and resource allocations to ensure projects are completed on time and within budget.2. Team Coordination: Collaborate with different teams to ensure everyone understands their roles and responsibilities, fostering a productive and positive work environment.3. Progress Tracking: Monitor project progress through regular check-ins and reports, identifying any issues early and implementing solutions to keep the project on track.4. Stakeholder Communication: Maintain open lines of communication with stakeholders, providing updates and addressing any concerns they may have throughout the project lifecycle.5. Quality Assurance: Ensure that all project deliverables meet the required standards and specifications, making adjustments as necessary to achieve desired outcomes.6. Risk Management: Identify potential project risks and develop mitigation strategies to handle any unexpected challenges that may arise.Required Skills and Expectations:The ideal candidate should have strong leadership skills, the ability to multitask and prioritize effectively, and excellent communication skills. A proactive attitude toward problem-solving, along with proficiency in project management tools and software, is essential. Candidates should also demonstrate a strong ability to work collaboratively within a team-driven environment.
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  • 1 - 6 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service
We are seeking a dynamic and customer-focused Relationship Manager to manage client relationships, provide personalized matchmaking services, and achieve assigned business targets. The ideal candidate will be responsible for ensuring high customer satisfaction, driving membership upgrades, maintaining regular client engagement, and supporting clients throughout their matrimony journey.Key ResponsibilitiesClient Relationship ManagementBuild and maintain strong relationships with assigned clients.Understand client preferences, expectations, and partner requirements.Provide personalized matchmaking assistance and recommendations.Conduct regular follow-ups with clients regarding profile activity and match responses.Ensure a high level of customer satisfaction through timely and professional service.Address client concerns, objections, and escalations effectively.Service DeliveryGuide clients on profile enhancement and effective usage of matrimony services.Coordinate introductions and facilitate communication between prospective matches.Monitor client engagement and proactively suggest suitable profiles.Maintain accurate records of client interactions in the CRM system.Ensure service commitments and quality standards are consistently met.Sales & Revenue GenerationAchieve monthly, quarterly, and annual revenue targets.Drive membership renewals, upgrades, and premium service sales.Identify cross-selling and upselling opportunities.Convert leads and inquiries into paid memberships.Maintain target achievement while ensuring a positive customer experience.Performance & ReportingTrack daily activities, conversions, and client interactions.Prepare and submit performance reports to management.Maintain data accuracy and compliance with company policies.Contribute to team goals and participate in performance review meetings.Key Performance Indicators (KPIs)Revenue target achievement.Membership renewal and upgrade conversion rate.Customer satisfaction score.Client retention rate.Number of successful profile engagements/interactions.Follow-up and service quality adherence.Required QualificationsBachelor's degree in Business Administration, Marketing, Communications, or related field.
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  • Fresher
  • 5.0 Lac/Yr
  • Kolkata
Aviation Grooming Professional Communication Computer Teamwork Time Management Customer Service Reservation Systems
As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- Customer Interaction: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- Booking Management: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- Data Entry: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- Issue Resolution: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- Collaborate with Team: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.
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  • 2 - 4 yrs
  • 4.3 Lac/Yr
  • Kolkata
Sales Customer Relationship Customer Service Interpersonal Skills
Need relationship manager for Kolkata location
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Hiring Freshers || Relationship Manager

Generali Central Life Insurance Co. Ltd.

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • BBD Bag Kolkata
Customer Relationship Customer Service
Insurance sale, fixed salary with huge incentives.
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Customer Service BFSI Customer Relationship Negotiation Skills Interpersonal Skills Team Management Skills HNI Acquisition
Skills & Persona:Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.Upto 30 years of ageExcellent communication skills in the local language and elementary English2 wheeler and Driving License is mandatory
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  • Fresher
  • Kolkata
Customer Support Customer Management Customer Relationship
As a Service Incharge, your primary responsibility is to oversee the customer service operations within the organization. You will be tasked with managing a team of customer support representatives and ensuring that they provide top-notch service to all customers. Your role also involves handling customer escalations and resolving any issues or complaints promptly and effectively.Key responsibilities:1. Supervising and leading a team of customer support representatives.2. Ensuring high standards of customer service and satisfaction are maintained at all times.3. Developing and implementing
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Relationship Manager

Choice Equity Broking

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Kolkata
Wealth Advisor Customer Relationship Customer Service
As a relationship Manager..primary job is to client acquisition..Aum generation..should have a knowledge regarding stock market
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Communication Skills Verbal and Written Active Listening Clear and Concise Explanations. Problem-Solving Analytical Thinking Methodical Troubleshooting Logical Reasoning. Customer Service Patience Empathy Professionalism De-escalation Techniques. Time Management Multitasking Prioritization Ticket Management. Technical Aptitude Quick Learning Adaptability to New Technologies Resourcefulness.
We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Fresher hiring for Project Manager

Satish Renewable Energy

Utility Maintenance Project Planning Preventive Maintenance Project Execution Customer Management Service Delivery Team Handling Contractual Tendering Stakeholder Management
Project Handling on district level
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Travel Manager

Elsha Visionary Consulting

Customer Service Customer Handling Customer Manager Travel Agency Travel Arrangements Travel Sales Tour Packages Good Communication Skills Outbound Tours Travel Booking Leadership Skills
Key Responsibilities:Develop tailored outbound itineraries with a focus on client preferences, seasonality, and destination logisticsManage end-to-end tour planning, including flights, hotels, transfers, visas, travel insurance, and sightseeingCollaborate with global DMCs, tourism boards, and local partners for seamless tour deliveryCoordinate closely with the sales and operations teams to convert leads into bookingsEnsure tours comply with regulatory requirements and safety standardsMonitor feedback from travelers and implement continuous improvementsStay updated with international travel trends, emerging destinations, and airline policiesHandle escalations and crisis management with professionalism and tactRequirements:Minimum 3 years of experience in outbound tours, preferably in a leadership or itinerary-focused roleStrong grasp of international destinations, travel documentation, and pricing strategiesExcellent negotiation skills and vendor management experienceProficient in using GDS tools and travel CRM platformsStrong communication, multitasking, and interpersonal skillsAbility to work under pressure and meet tight timelinesPreferred Qualifications:Bachelors degree in Tourism, Hospitality, or related fieldCertification in IATA or equivalentLanguage proficiency in Hindi, Bengali, and EnglishBenefits:Competitive salary and incentive structureOpportunity to work with a fast-growing, innovative travel brand
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Park Street Kolkata
Customer Relationship BFSI HNI Acquisition Team Management Skills Interpersonal Skills Customer Service
We have vacant of 10 Relationship Manager Jobs in Park Street, Kolkata, for Freshers Educational Qualification : B.A, B.C.A, B.B.A, Other Bachelor Degree Skill Customer Relationship, BFSI, HNI Acquisition, Team Management Skills, Interpersonal Skills, Customer Service etc.
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Good Communication Skills Basic Computer Skills
A X I S BANK Employment Notice in DATA ENTRY OPERATOR HR DEPARTMENT. 7439985960 Male And Female Both Can Apply For This Post. JOB ROLE - Back Office Executive Officer , Customer Service Executive Officer ,KYC VERIFICATION Executive , Documentation , DATA ENTRY OPERATOR , Assistant Branch Manager Etc. Skill Must Have Good Communication. Good Behavior. Basic Computer Knowledge. Back Office Executive . Banking Officer . Age Limit 18 to 32 Years. Salaryrange -14000 to 27000 per Month . Job Location As per Your Pin Code Wise Nearby Location. Minimum Qualification Required 12th Pass Or Graduate. Additional Nature of job is Full Time. Contact DIRECT HR HEAD 7439985960 Call . For applying process or interview schedule, Send Your CV and Photo in Wp 7439985960
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Kolkata
Microsoft Office Receptionist Activities Problem Solving Coordination Skills Customer Service Interpersonal Skills Written Communication Presentable Basic Computer Skills Telephone Handling Data Management Front Desk Administrative Skills Office Work
Company DescriptionGanesh Infraworld Limited, formerly known as Ganesh International, is a fast-growing startup in Eastern India, specializing in servicing EPC Giants and providing end-to-end solutions for Erection Services in complex projects. With a dedicated team, we aim to revolutionize the EPC Industry by offering round-the-clock service accessibility to our clients. Specializing in Civil & Electrical Infra, Road & Rail Infra, Water Infra, we deliver client-centric project solutions with integrity and precision.Role DescriptionThis is a full-time on-site role for a Front Office Executive (Female) at Ganesh Infraworld Limited located in the Greater Kolkata Area. The Front Office Executive will be responsible for handling receptionist duties, providing excellent customer service, and managing front office tasks on a day-to-day basis.QualificationsInterpersonal Skills and Communication abilitiesExperience in Receptionist Duties and Front Office managementCustomer Service skillsExcellent organizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Ability to work effectively in a team environmentPrevious experience in a similar role is a plusMinimum high school diploma; additional certifications are a bonusIndustryConstructionEmployment TypeFull-timeEdit job description
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  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Support Customer Management Customer Handling Staff Management Client Billing
We are looking for candidates for a Cafe located in Newtown, Kolkata.Open positionsHelperCustomer ServiceChefMocktail and hookah makerSalary 10,000 - 20,000
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Dakshindari Road Kolkata
Team Management Skills Customer Service Customer Relationship
Team handling,management
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Basic Computers Customer Service Officer
Walking Interview is Going On for Private Bank Male Female Both Can Apply. Job Profile - Customer Service Officer. Designation - Casa Officer_accounts Opening Department_kyc Verification Executive_branch Office Executive. Selection Will Be Done By Walking Interview. Salary - 14,600/- to 26,400/-. Required Candidates - Hs Pass and Any Graduate _ Age Between 18 Years to 29 Years. for Conduct Interview Send CV to the Whatsapp.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Problem-solving Refunds Processing Teamwork Ticket Inventory Management Ticket Processing Ticket Sales Time Management Cash Handling Computer Skills Data Entry Communication Skills Attention to Detail Organizational Skills Customer Service
As a Ticketing Executive, you will be responsible for assisting customers with booking tickets for various modes of transportation such as flights, trains, and buses. You will handle inquiries, resolve issues, and ensure smooth ticketing processes for clients.Key responsibilities include managing ticket bookings, providing information on routes and fares, assisting customers with cancellations or changes, processing payments, and issuing tickets. Additionally, you will be required to maintain accurate records of transactions and adhere to company policies and procedures.The ideal candidate should be a graduate with excellent communication skills and attention to detail. Prior experience in ticketing or customer service is preferred but not mandatory. Strong computer skills and the ability to work under pressure to meet deadlines are also essential for this role. A customer-centric approach and the willingness to go the extra mile to ensure customer satisfaction are highly valued qualities in a Ticketing Executive.
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Baggage Service Management Airport Operation Cargo Handling Utility Executive Customer Service Associate Airline Customer Service Ground Staff Executive
We are looking for 26 Baggage Service Executive Posts in Kolkata,Kolkata South, Kolkata,Around Kolkata,Calcutta Greens, Kolkata,Howrah,Hooghly,Birbhum,Rishra,Bardhaman,Koch Bihar, with deep knowledge in Baggage Service Management,Airport Operation,Cargo Handling,Utility Executive,Customer Service Associate,Airline Customer Service,Ground Staff Executive and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A, B.Com, Other Bachelor Degree Contact - 8100409543
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Project Manager (0-6 Years)

Satish Renewable Energy

Utility Maintenance Preventive Maintenance Project Planning Project Execution Contractual Tendering Customer Management Stakeholder Management Team Handling Service Delivery
Project Managers are responsible for planning, executing, and overseeing projects to ensure they are completed on time, within budget, and within scope. They manage project teams, resources, and stakeholders, while also identifying and mitigating risks to ensure project success.
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Front Office Executive - Freshers

Axis Group of Services

  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kolkata
Data Management Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Administrative Skills Coordination Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills
Front Office Executive - Axis Bank Ltd.The Front Office Executive role in a bank generally focuses on customer service, reception, branch coordination, and administrative support. The exact duties and designation may vary by branch and hiring arrangement; this should not be treated as confirmation of a current vacancy at Axis Bank.Job Role & Responsibilities- Customer Handling: Welcome customers and guide them to the appropriate banking department.- Reception Management: Handle customer enquiries, phone calls, visitor records, and appointments.- Banking Support: Assist customers with account opening forms, KYC documentation, and service requests.- Query Resolution: Provide basic information about savings accounts, current accounts, debit cards, and other banking services.- Documentation: Maintain customer records, registers, files, and office documents.- Branch Coordination: Coordinate with branch staff and direct customer requests to the relevant department.- Administrative Support: Manage daily front-desk activities, stationery, and other office-related tasks.- Compliance: Follow bank policies, confidentiality requirements, and customer service standards.Eligibility Criteria- Qualification: Higher Secondary (10+2) or Graduate, depending on the vacancy.- Experience: Freshers and experienced candidates may be considered.- Skills: Good communication, customer handling, and basic computer knowledge.- Other requirements: Professional behaviour, presentable appearance, and basic documentation skills.Salary & Benefits- Indicative salary: 13,500-22,600 per month in some externally advertised branch/front-desk roles; actual salary depends on the employer, role, and location. Front...- Incentives, PF and ESI may be offered depending on the employment arrangement.- Full-time, office-based work.
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Interview For BPO Executive || B.Com - Freshers

Rightfit Resources OPC Pvt. Ltd.

Active Listening Excellent Verbal and Written Communication Customer Service Orientation Problem-solving Empathy Patience Time Management Multitasking Computer Proficiency Data Entry Accuracy Adaptability Teamwork Stress Management and Positive Attitude.
Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Relationship Manager

Rightfit Resources OPC Pvt. Ltd.

Customer Relationship Customer Service Interpersonal Skills Negotiation Skills Team Management Skills Insurance Sales Insurance Marketing
Greetings from rightfit resources,We are urgently hiring Relationship Manager role (MOTOR INSURANCE) :* Qualification: Graduate Completed* Age: Maximum 30 years* Experience: 1 year in field sales (preference for motor insurance sales with stability in previous and current organization)* Salary: 3.75 LPA + Incentives + Travel Allowance +Medical Insurance* Knowledge: Familiarity with motor insurance in the agency channel
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