As a Service Incharge, your primary responsibility is to oversee the customer service operations within the organization. You will be tasked with managing a team of customer support representatives and ensuring that they provide top-notch service to all customers. Your role also involves handling customer escalations and resolving any issues or complaints promptly and effectively.
Key responsibilities:
1. Supervising and leading a team of customer support representatives.
2. Ensuring high standards of customer service and satisfaction are maintained at all times.
3. Developing and implementing
Experience
Fresher
No. of Openings
400
Education
Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc)
Role
Service Incharge
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata