B.A

Skill India

Fresher
400 Openings
Not Disclosed
Posted 2 days ago
Face-to-Face interview
Kolkata

Key Skills

Customer Support Customer Management Customer Relationship

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Job Description

as a service incharge, your primary responsibility is to oversee the customer service operations within the organization. you will be tasked with managing a team of customer support representatives and ensuring that they provide top-notch service to all customers. your role also involves handling customer escalations and resolving any issues or complaints promptly and effectively.

key responsibilities:

1. supervising and leading a team of customer support representatives.

2. ensuring high standards of customer service and satisfaction are maintained at all times.

3. developing and implementing