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Customer Support Technician Jobs

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  • 1 yrs
  • 3.0 Lac/Yr
  • Vasai East Mumbai
Microsoft Excel Microsoft Word Coordination Skills Computer Operations Basic Computer Skills Customer Service
As a Back Office Coordinator, you will play a crucial supportive role in our daily operations. Your responsibilities will include:- **Documentation Management**: You will organize and maintain various documents and records, ensuring they are easily accessible and up-to-date for all team members.- **Data Entry**: Accurate data entry is essential. You will input and update information into our systems, contributing to efficient data management and retrieval.- **Communication Support**: You will assist with communication between the front office and various departments, ensuring smooth operations and timely responses to inquiries.- **Assistance in Reporting**: You will help prepare regular reports and presentations by gathering relevant data, which aids in decision-making processes.- **Inventory Tracking**: Keeping track of office supplies and inventory levels will be part of your duties to ensure that the team has the necessary resources without interruption.To succeed in this role, the following skills and qualifications are important:- **Educational Background**: A Bachelors degree in Commerce (B.Com) is required, as it provides a foundational understanding of business operations.- **Attention to Detail**: You should have strong attention to detail, as accuracy in data entry and documentation is critical.- **Organizational Skills**: Being well-organized will help you manage multiple tasks effectively and maintain a systematic approach in your work.- **Effective Communication**: Good verbal and written communication skills are essential to facilitate interactions with colleagues across departments.- **Basic Computer Proficiency**: Familiarity with MS Office and data management software is expected to perform your tasks efficiently.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Bhosari MIDC Pune
Microsoft Office Service Desk Customer Care Sales Administration Order Processing
- Coordinate sales activities, including lead generation and follow-ups- Manage sales pipeline, update CRM, and track progress- Assist in preparing sales proposals, quotes, and presentations- Coordinate with teams (production, logistics, service) for customer deliveries- Handle customer queries, escalate issues as needed- Support sales team in achieving targets and expanding business
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Service Support Engineer (1-0 Years)

Smartech Electronic Systems

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Mumbai
Customer Support Software Installation Technical Troubleshooting Communication Skills
Component level debugging, Testing and technical support of microcontroller based LED based Display Systems and Fingerprint based Attendance Recording Systems having interfaces like RS232,RS485,Ethernet, Wifi,Bluetooth, USB,etc.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Morbi
CRM Data Analysis Marketing Team Collaboration Market Research Problem Solving Lead Generation Customer Service Client Relationship
K9HR SOLUTIONS is looking for Business Development Coordinator as Follows:We Are Seeking A Highly Organized, Tech-SavvyProblem Solver To Become The Backbone Of Our SalesAnd Back-Office Operations. As The Managing DirectorFocuses On Business Growth And Manufacturing, ThisIndividual Will Take Full Ownership Of Our Daily SalesTracking, CRM Management, Inbound Lead Response,And Outbound Follow-Ups.Job Specification Language Proficiency: Fluent In Hindi andGujarati; Workable Professional English (ForEmails and CRM Data Entry / Management).Computer Literacy: Must Be HighlyComfortable With Computers, InternetResearch, And Basic Tools (Excel, Word, andWhatsapp Web). Prior Exposure ToERPS/CRMS Is A Bonus, But Not MandatoryIf The Candidate Is A Fast Learner.Key Skill Required in Candidate Tech-Friendly / Fast Learner: Does Not NeedTo Be An Expert On Day 1, But Must Have TheInstinct To Use Google And YouTube TutorialsTo Figure Out Software Functions Independently.Assertive & Confident: Must Be ComfortableManaging Up And Holding On-Ground FieldSales Representatives Reporting For Their DailyReports.Fearless On The Phone (Telesales): Not To BeShy About Making Outbound Calls To Cold OrWarm Leads To Introduce Our Products, QualifyTheir Interest, And Handle Basic Objections.Relentless Follow-Up Skills: Understands ThatThe Money Is In The Follow-Up. PersistentlyTracks Leads and Makes the Multiple Touchpoints required to Close A Deal.Highly Organized: Relies On Systems,Checklists, And Calendars. Does Not Let EmailsSit Unread or Forget Scheduled Call-backs.Structured Market Visits: Step Out Of TheOffice To Execute Specific, Pre-Planned MarketTours. You Will Have To Travel To Meet WithDealers, Present Catalogs Or Samples, And BuildFace-To-Face Relationships Following A StrictItinerary Set By Management.Any other specification / Expectation Figure-It-Out Attitude: We Do Not WantSomeone Who Stops Working The Moment TheyFace A Minor Confusion. The Ideal CandidateWill Try To Find The Solution Or Bring A BestGuess Before Asking Management For Help.Ownership Mentality: Expected To Treat TheCRM And Lead Database Accurately.Budget & Salary: Agency To Note: PleaseSource Candidates Within A Junior/Entry-LevelBudget Framework Suitable For The MorbiMarket.Market-Ready & Mobile: While You WillSpend Significant Time In The Office ManagingSystems, You Must Be Completely Willing AndPhysically Able To Travel In The Field. YouShould Be Comfortable Navigating The MarketAnd Speaking Confidently With Retail ShowroomOwners And Distributors.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Sadashiv Peth Pune
Customer Care Service Marketing Inbound Calls Good Communication Customer Retention Basic Computers
Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.
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  • Fresher
  • Esplanade Kolkata
Travel Coordination Tours Travel Travel Travel Booking Travel Agency Travel Arrangements Travel Sales Basic Computers Administrative Skills Customer Service Clerical Work Interpersonal Skills Followups
We are seeking an Office Coordinator to join our team at Sky-Sketch (India) to perform a range of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organisation/business's premises. Additionally, you will be responsible for handling front-desk tasks, including managing mail and forwarding phone calls.During the provisional period, the starting remuneration, depending on your knowledge and experience, if any, is 10,000. After you successfully complete the training period, your salary will be set between 11,000 and 12,000, based on your performance. We will also consider increasing remuneration during the provisional period for exceptional performance.Key Responsibilities:* Manage travel requests from clients* Preparing travel itineraries * Book flights, hotels & Air tickets* Provide exceptional customer service* Ensure timely confirmations . Prepare and send emails & travel content on social media.Perform administrative tasks like filing, photocopying, and maintaining office records.Looking after indoor & outdoor jobs, Data entryJob Role: [Office Coordinator]Location: [Esplanade]Employment Type: Full-time, Minimum Qualifications: 12th Pass mandatory, 0.5 to 1 year of relevant work experience preferred. Required Skills & Competencies: Proficiency in Microsoft Office Suite, especially MS Word and Excel with formulas. Strong multitasking and time management skills. Ability to prioritise tasks efficiently under deadlines. Professional attitude with a pleasing personality. Excellent written and verbal communication in English, Hindi, and Bengali. Basic English language skills required. Sound geographical knowledge of India and Southeast Asian countries. Eligibility Criteria: Age: 22 to 35 years only. We do not recruit candidates below 22 or above 35 years. Candidates must be physically fit to perform day-to-day work efficiently.
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Customer Engineer (Male)

MOROS Infosystems Services Private Limited

  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Jabalpur
Basic Knowledge Of Computer Hardware & Peripherals Good Communication Skill Able to Understanding Things Easily Hardware Maintenance Problem-solving Troubleshooting Tools IT Infrastructure Customer Support Field Service Documentation Customer Satisfaction Technical Troubleshooting Communication Skills
As a Customer Engineer, your main goal is to provide excellent technical support and service to our clients. You will work directly with customers to resolve their product issues and ensure satisfaction.**Key Responsibilities:**- **Technical Support:** Assist customers with troubleshooting and resolving technical issues related to our products while ensuring timely and effective solutions.- **Product Installation:** Help in the installation and configuration of products at customer locations, ensuring they are set up for optimal performance.- **Customer Communication:** Maintain clear and friendly communication with customers to understand their needs, gather feedback, and provide updates on their queries.- **Documentation:** Document all customer interactions and technical resolutions in a systematic manner to ensure accurate record-keeping and knowledge sharing within the team.- **Continuous Learning:** Stay updated with the latest product features and industry trends to provide informed support and contribute to customer education.**Required Skills and Expectations:**- A diploma in a relevant field is required.- Candidates should have 0 to 4 years of experience in a technical support role.- Strong communication skills are essential for effectively interacting with customers and understanding their concerns.- Problem-solving abilities are crucial, as you will need to analyze situations and come up with effective solutions quickly.- A collaborative approach is expected, as you will work closely with team members to enhance the customer experience.This role requires a male candidate who is willing to work from the office in Jabalpur.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Manjusar Vadodara
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales Customer Care Channel Sales
We are looking for a dedicated Sales Coordinator to support our sales team and ensure smooth operations in our office located in Manjusar. This role is ideal for a motivated individual with 1 to 2 years of experience in sales coordination.**Key Responsibilities:**- **Assist Sales Team:** Provide administrative support to the sales team by managing schedules, handling inquiries, and coordinating meetings. This helps ensure that the team can focus on closing sales.- **Manage Sales Orders:** Process sales orders and maintain accurate records. Timely order processing is crucial for customer satisfaction and efficient sales operations.- **Customer Interaction:** Communicate with clients to address their queries and provide information about products and services. Strong client communication enhances customer relationships and drives sales.- **Data Entry and Reporting:** Record sales data and prepare reports for management. Accurate data entry is essential for analyzing sales performance and making informed decisions.- **Coordinate Events and Promotions:** Support the organization of sales events and promotional activities. Effective coordination boosts sales visibility and engages potential clients.To succeed in this role, candidates should possess strong organizational skills, attention to detail, and the ability to communicate effectively. Proficiency in Microsoft Office and familiarity with CRM software is expected. We encourage applications from females who hold a B.Com degree and have the ability to thrive in a team-oriented work environment.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Jaipur
Microsoft Office Microsoft Word Customer Service
We are looking for a Back Office Coordinator in Jaipur, India, who will support daily operations and ensure smooth administrative processes. This role is suitable for recent graduates or individuals with up to 2 years of experience.Key Responsibilities:- **Administrative Support:** Assist with daily office tasks, including data entry and document management, to maintain organized records and ensure efficient operations.- **Communication Management:** Handle incoming inquiries via phone and email, directing them to the appropriate departments to facilitate timely responses.- **Inventory Management:** Monitor office supplies and maintain inventory levels, ensuring that necessary materials are available for the team.- **Report Generation:** Create and distribute reports as needed, helping team members stay informed about project statuses and office needs.Required Skills and Expectations:The ideal candidate should possess excellent organizational skills and attention to detail, enabling them to manage multiple tasks effectively. Strong communication skills, both written and verbal, are essential for interacting with team members and clients professionally. Proficiency in basic computer applications, such as Microsoft Office, is necessary to perform tasks efficiently. A positive attitude and willingness to learn are highly valued, as the role may involve adapting to new responsibilities. We seek a proactive team player who can contribute to a collaborative work environment while ensuring smooth back-office operations.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • North West Delhi
Microsoft Office Corporate Sales Desktop Support Retail Sales Direct Sales Customer Support Sales Administration Customer Care Field Service Payment Followup Order Processing Coordination Skills Channel Sales Pleasant Personality
Contacting customers for purchase orders follow up with the manufacturing department to fulfill the orders scheduling delivery on time. Follow up for the payments on time. Coordinating with the quality department to convey customers grievances
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Chandigarh Sector 38
Basic Computers Customer Service Followups Quotations Administrative Skills Interpersonal Skills Internet
We are seeking an Office Coordinator to help manage daily operations and ensure everything runs smoothly. This is a full-time position in our Chandigarh Sector 38 office, open to candidates with 0 to 5 years of experience who have completed at least their 12th grade.Key responsibilities include:- **Administrative Support**: Assist in daily administrative tasks such as scheduling meetings, managing correspondence, and organizing files to ensure the office operates efficiently.- **Communication Management**: Act as the first point of contact for visitors and phone inquiries, directing them to the appropriate departments and ensuring excellent customer service.- **Supplies Management**: Monitor and maintain office supplies, placing orders as needed to ensure the team has the necessary materials to work effectively.- **Data Entry and Record Keeping**: Maintain accurate records and enter data into systems, ensuring information is up to date and accessible for team members.- **Event Coordination**: Help plan and organize office events or meetings, coordinating logistics and resources to ensure successful execution.The ideal candidate should have strong organizational skills and the ability to multitask effectively. Good communication skills, both written and verbal, are essential. A proactive attitude and the ability to work well in a team environment are crucial for success in this role. Familiarity with office software, such as Microsoft Office, will be a plus.
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Sales Engineer (Freshers) Jamshedpur

N-TECH SOLUTIONS PVT. LTD.

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Jamshedpur
Direct Sales Field Service Communication Skills Customer Management Corporate Sales Lead Generation Technical Sales
Job Title: Sales Engineer - Office Automation / Production PrintingCompany OverviewN Tech Solutions Pvt. Ltd., based in Jamshedpur, is an authorized partner of Xerox India, dealing in a wide range of office automation and printing solutions across Bihar & Jharkhand, including Mono & Colour MFDs, Production Printers, and Post-Press Equipment.Role OverviewThe Sales Engineer will be responsible for driving sales of Xerox office automation and production printing solutions by combining technical understanding with strong customer engagement. The role involves handling government, corporate, and commercial clients, ensuring solution-based selling.Key ResponsibilitiesGenerate new business opportunities in assigned territory (Jharkhand / Bihar)Promote and sell:Xerox Mono & Colour MFDsProduction Printers (Light & Mid Production)Post-press equipment (binding, cutting, label cutting, etc.)Understand customer requirements and recommend cost-effective solutions (Capex / CPC models)Conduct product demos and technical presentationsPrepare techno-commercial proposals, tenders (GeM / Govt.), and quotationsHandle negotiations and close orders profitablyCoordinate with Xerox and internal service/logistics teams for smooth executionManage key accounts and ensure repeat business (AMCs / FSMA / consumables)Track competition and pricing trends in the marketKey Skills RequiredStrong knowledge of Office Automation / Printing IndustryAbility to handle institutional & government customersGood understanding of cost-per-copy (CPC) and contract-based sellingExcellent communication, presentation & negotiation skillsBasic IT/networking knowledge for device integrationQualification & ExperienceDiploma / B.Tech / BE (Electronics / IT / Mechanical preferred)2-5 years experience in Office Automation / Copier / Printing industry (preferred)Experience in handling Xerox / similar OEM products will be an advantageKey Performance Indicators (KPIs)Monthly & quarterly sales target achievementNew account acquisition (Govt. / Corporate / Commercial)Conversion of enquiries into ordersRevenue from AMCs / FSMA / consumablesCustomer retention & repeat businessReporting ToSales Manager / DirectorLocationJamshedpur
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  • 1 - 4 yrs
  • Jalna
Customer Support Operations Customer Care
Customer Service Coordinator in Aastha Biocare Pvt Ltd. He / she is responsible to overview the business operations at Jalna. Well and fluent in speaking english, marathi, hindi language, computer literacy.
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Sales Coordinator Fresher (Female)

Sunshine Manpower Solution And Services

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Ahmedabad
Retail Sales Service Desk Corporate Sales Customer Care Direct Sales Coordination Skills Order Processing Payment Followup Microsoft Office
Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports
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Front Office Coordinator (Female) Fresher

Star Flyers Aviation Academy

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Hyderabad
Reception Duties Hospitality Time Management Customer Service Administrative Tasks HANDLING STUDENTS and FRONT OFFICE
HANDLING FRONT OFFICE AND STUDENT COORDINATORINTERACTING WITH PARENTS, STUDENTS
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Hiring Banquet Coordinator For Chennai

Cynosure Corporate Solutions

  • 1 - 3 yrs
  • Chennai
Event Coordination Banquet Operations Client Handling Vendor Coordination Event Planning Communication Skills Time Management Customer Service Coordination & Execution
The Banquet Coordinator will manage end-to-end banquet and event operations, ensuring smooth execution and high customer satisfaction for events conducted at the venue.Key Responsibilities:Coordinate and manage banquet events and functions end-to-endInteract with clients to understand event requirements and expectationsCoordinate with vendors, catering, and internal teams for smooth executionEnsure timely setup and execution of events as per the plan.Handle guest queries and ensure high customer satisfactionMonitor event flow and resolve issues on the spotMaintain event schedules, bookings, and coordination recordsRequired Skills & Qualifications:Any Graduate (Hotel Management/Event Management preferred)1-3 years of experience in banquet/event coordinationStrong communication and interpersonal skillsGood coordination and multitasking abilityCustomer-focused with problem-solving approachFemale candidates preferred (Male candidates can also be considered)
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  • 1 - 6 yrs
  • Virar East Mumbai
Machine Maintenance Preventive Maintenance Install Part Repair Handle Customer Complaint On Site Technical Services
As a Service Engineer, you will play a crucial role in ensuring that our equipment and systems operate smoothly and efficiently. This position is based in Virar East and includes a range of responsibilities tailored to support our clients effectively.**Key Responsibilities:**- **Installation of Equipment:** You will be responsible for installing machinery and technical systems at client sites, ensuring they are set up correctly and meet safety standards.- **Maintenance and Repair:** Regular maintenance of equipment is essential. You will perform repairs and troubleshooting to resolve technical issues quickly, minimizing downtime for clients.- **Customer Support:** Engaging with clients is key. You will answer their queries and provide guidance on proper equipment usage, enhancing customer satisfaction.- **Documentation:** Keeping accurate records of service visits, maintenance performed, and customer feedback will be part of your role. This helps in tracking service quality and client interactions.- **Collaboration with Teams:** You will work closely with other engineers and staff to share insights and solutions, contributing to a cohesive working environment.Required skills include a diploma in engineering or a related field. Ideal candidates will have 1 to 6 years of experience in a similar role. You should possess strong technical skills, be a problem-solver, and have good communication abilities to interact effectively with clients. A proactive attitude and a desire to learn and grow in the field are also essential. This is a full-time position based in the office, and only male candidates will be considered.
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  • 2 - 3 yrs
  • 2.0 Lac/Yr
  • Rajkot
Customer Service
We are looking for an Office Coordinator to join our team in Rajkot. This role requires a detail-oriented person with strong organizational skills and a commitment to supporting our office operations. **Key Responsibilities:**- **Manage Office Operations:** Oversee daily activities to ensure smooth functioning, including scheduling appointments and organizing meetings.- **File Management:** Maintain organized filing systems for documents and records, ensuring quick access and efficiency.- **Communication Coordination:** Act as the point of contact for internal and external communication, responding to emails and phone calls promptly.- **Inventory Management:** Monitor office supplies and place orders when necessary to maintain stock at appropriate levels.- **Support Administrative Tasks:** Assist other departments with clerical tasks, including data entry and preparing reports as required.**Required Skills and Expectations:**- Candidates must have completed at least 12th grade and possess 2 to 3 years of relevant experience in an office setting.- Strong communication skills, both written and verbal, are essential for effective interaction with colleagues and clients.- Candidates should be proficient in using office software, including Microsoft Office Suite, to handle various administrative tasks efficiently.- Basic problem-solving skills and the ability to prioritize tasks are important for managing multiple responsibilities in a fast-paced environment.- The position is designated for male candidates, and we expect team players who can work collaboratively and independently in the office.
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  • Fresher
  • 1.8 Lac/Yr
  • Ekkaduthangal Chennai
Desktop Support Hardware Maintenance Customer Service Field Service OS Installation Hardware Support
We are looking for a Desktop Solution Engineer to join our team. The ideal candidate will have a passion for technology and a willingness to learn. This is a full-time position based in Ekkaduthangal and is open to fresh graduates.**Key Responsibilities:**- **Technical Support:** Provide support for desktop software and hardware issues. You will help troubleshoot problems and ensure that all devices are functioning correctly.- **Installation and Setup:** Assist in the installation and configuration of desktop computers and peripherals. You will set up new machines for users and ensure they are ready for use.- **User Training:** Offer basic training to users on how to use new systems and software. This helps ensure that everyone is comfortable and productive with their technology.- **Maintenance:** Regularly check and maintain desktop equipment. You will perform routine maintenance tasks to keep systems running smoothly.- **Documentation:** Keep records of support activities and solutions provided. Documenting your work helps build a knowledge base for future reference.**Required Skills and Expectations:**- A diploma or degree from I.T.I. is required. Freshers are encouraged to apply.- A strong interest in technology and eagerness to learn about desktop systems and components.- Good communication skills to effectively interact with team members and users.- Problem-solving abilities to troubleshoot and resolve technical issues independently.- Willingness to work full-time in an office environment, ensuring you can collaborate closely with the team and provide timely support.
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  • 3 - 5 yrs
  • 6.0 Lac/Yr
  • Bopal Ahmedabad
Customer Coordinator Customer Handling Handling Customer Queries Inventory Reconciliation Good Communication Showroom Manager ERP Knowledge Management Leadership Sales Ability Negotiation Skills Good Communication Skills Customer Relationship Sales Management Team Leadership Time Management Customer Service Showroom Sales
Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.
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Looking For Sales Coordinator

Sunshine Manpower Solution And Services

  • 2 - 5 yrs
  • 4.0 Lac/Yr
  • Jalandhar
Direct Sales Customer Care Customer Support Coordination Skills Field Service Sales Administration
Job Title : Sales Coordinator Location : Jalandhar Experience : 2 to 5 years Roles & Responsibilities : 1 Coordinate with the sales team and support daily sales activities 2 Handle customer inquiries through calls and emails 3 Prepare customer orders and track delivery status 4 Maintain customer database and records 5 coordinate with other departments for smooth order processing 6 Assist the sales team in meeting sales target Qualifications & Skills : 1 Graduate in B.com / M.com and MBA 2 Basic knowledge of MS excel , word , and email handling 3 Good communication skills 4 Teamwork and customer handling Skills
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  • 1 - 4 yrs
  • Jalna
Customer Support Operations Customer Care
Office co-ordination
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Vadodara
Technician Activities Direct Sales Customer Management Field Service Negotiation Skills Communication Skills
WE ARE HIRING SALES AND SERVICE ENGINEER'EDUCATION : DIPLOMA MECHANICAL EXPERIENCE : 1-2 YEAR IN SERVICE - FIELD WORKLOCATION : VADODARASALARY : 15-25 K DEPEND ON INTERVIEWAPPLY : tpo.vp2017@gmail.comCALL : 8306133342
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Naroda Ahmedabad
Hospital Ferniture Medical Equipment Strong Problem - Solving Skill Good Communication Customer Handling Abilities Manage and Supervise Field Worker. Willingness to Travel to Client Site
1. Monitor and supervise installation of hospital beds and medical furniture at client sites.2.Manage and guide installation workers /technicians for timely and proper setup.3.Resolve technical queries and provide after sales service support to existing clients.4.Prepare and submit installation reports and customer satisfaction reports post-installation.5.Ensure adherence to company quality standards during installations.6.Provide training or demonstration to hospital staff/clients on product usage when required.7.Maintain service records, installation logs, and customer feed back reports.8.Coordinate with production and service team for smooth execution of service calls.EDUCATION :Diploma/ITI?BE in mechanical, Electrical, Biomedical, or relevant technical stream.
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  • 2 - 3 yrs
  • 3.5 Lac/Yr
  • Thaltej Ahmedabad
Conduct Site Assessments Conduct Site Installations Handle AMC Maintenance Schedules Complex Repairs and System Troubleshooting On-site Manage Customer Training During Handover Prepare Service Reports
Job Overview: A person who will be responsible for managing new projects, service and maintenance management, Handling of site visits, telephonic support and ticket management, customer relations, quality checks, and feedback management.The successful candidate will work closely with the team to ensure customer satisfaction and timely project completion.Roles & Responsibilities Leads on-site service activities, including installations, commissioning, complex repairs, and AMC execution. Acts as a key link between customer support and field technicians.Requirement Skills Conduct site assessments, installations, and commissioning for customer projects. Handle AMC maintenance schedules, complex repairs, and system troubleshooting on-site. Manage customer training during handovers and ensure systems are fully operational. Prepare service reports, including site observations and recommendations. Collaborate with service managers on performance tracking and resource planning. Provide feedback for process improvements and SOP revisions. Assist in customer feedback analysis and participate in service quality reviews.Education Qualification Bachelor's / Diploma degree in Engineering or a related field.
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Service Manager

Apex Eternity

Installation Commissioning Customer Handover Amcs Warranty Scheduled Maintenance and Repairs Support Escalation Engineer Ensure Timely Resolution Plan Resource Allocation Monitor Expense Management Coordinate Interdepartmentally With Sales Coordinate Interdepartmentally With Production R&D For Service Needs Lead Performance Evaluations Track KPIs Analyze Service Data
Job Overview: The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiencyRoles & Responsibilities Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills Oversee installations, commissioning, and customer handovers. Manage AMC contracts, warranty claims, scheduled maintenance, and repairs. Handle customer escalations and ensure timely resolution. Plan resource allocation (manpower, tools, spares) and monitor expense management. Coordinate interdepartmentally with Sales, Production, and R&D for service needs. Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate). Ensure customer feedback is collected, analysed, and acted upon for service improvements. Oversee training programs, SOP updates, compliance integration, and documentation standards. Drive continuous improvement initiatives within the service operations.Education Qualification Bachelor's / Diploma degree in Engineering or a related field.
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Service Engineer

Cynosure Corporate Solutions

  • 0 - 1 yrs
  • Chennai
Product Development Equipment Installation and Maintenance Equipment Maintenance Troubleshooting Preventive Maintenance Customer Satisfaction Plant Maintenance Technician Activities
Roles & Responsibilities Proficiency in servicing QR Printers, Printers Etc.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing preventative maintenance measures.Conducting quality assurance and safety checks on all equipment.Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.Providing recommendations about new features and product improvements.Monitoring inventory and reordering materials when needed.Conducting research and attending workshops to remain abreast of industry developments.Writing reports and presenting findings to Managers and Supervisors regularly.Skills & experience A Diploma or bachelor's degree in engineering is preferred.Two-wheeler is MandatoryA relevant certificate or license is advantageous.A valid driver's license and willingness to travel.Excellent active listening and customer service skills.The ability to deal with multiple requests without being overwhelmed.The ability to remain professional under pressure.Superb work ethic and a growth mindset.
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