Customer Service Associate Job Vacancies in Chhattisgarh

Join our team as a Boarding Pass Executive in Raipur, Chhattisgarh, where you will be responsible for ensuring a smooth boarding experience for passengers. This entry-level position is ideal for individuals who are ready to start their career in the travel industry.Key Responsibilities:1. Issuing Boarding Passes: You will assist passengers in obtaining their boarding passes, ensuring any necessary identification and travel documents are checked and verified.2. Customer Assistance: Respond to passenger inquiries and provide information regarding flight schedules, gate changes, and boarding procedures to enhance the customer experience.3. Coordinating with Staff: Work closely with airline and airport staff to ensure timely boarding and assist with any issues that may arise during the process.4. Maintaining Records: Keep accurate records of boarding passes issued and manage any required paperwork to ensure compliance with airport regulations.5. Problem-Solving: Address any passenger concerns or issues quickly and effectively, maintaining a calm and professional demeanor at all times.Required Skills and Expectations:Candidates must have completed at least their 10th grade education. A good understanding of customer service principles is essential, along with strong communication skills. You should be detail-oriented, able to work in a fast-paced environment, and be comfortable handling multiple tasks simultaneously. An eagerness to learn and the ability to work well in a team are important for success in this role.

As a Customer Service Associate located in Jagdalpur, you will play a key role in ensuring customer satisfaction through effective communication and problem-solving skills. Your main responsibilities will include:- Handling Customer Inquiries: Respond to customer questions and concerns via phone, email, or in-person, providing accurate information and support in a friendly manner.- Resolving Issues: Address customer complaints by identifying the problem and working towards a resolution, ensuring that issues are resolved quickly and effectively.- Maintaining Records: Keep accurate records of customer interactions and transactions, which helps in tracking progress and ensuring follow-up when necessary.- Product Knowledge: Stay informed about company products and services so you can provide relevant guidance and support to customers.- Collaboration with Teams: Coordinate with other departments to ensure customer issues are resolved and customer needs are met promptly.To be successful in this role, you should have the following skills and expectations:- Strong Communication Skills: You need to express yourself clearly and listen effectively to understand customer needs.- Problem-Solving Abilities: A proactive approach to resolving issues will help you assist customers effectively.- Basic Computer Skills: Familiarity with standard office software and customer management systems is important for managing records.- Time Management: The ability to handle multiple inquiries simultaneously while prioritizing tasks is essential for efficiency.Previous experience of 1 to 3 years in a customer service role will be advantageous. A minimum education level of 12th pass is required for this position.

- Research potential clients and identify key decision-makers: The Business Development Associate will be responsible for researching and identifying potential clients who would benefit from our services. This includes finding key decision-makers within these organizations.- Reach out to leads through calls and emails: Once potential clients are identified, the Business Development Associate will reach out to them through calls and emails to introduce our services and establish a connection.- Schedule meetings and presentations with clients: The associate will schedule meetings and presentations with interested clients to further discuss our services and how we can meet their needs.- Assist with creating proposals and contracts: The Business Development Associate will assist in creating proposals and contracts for potential clients, outlining the terms of our services and agreements.- Collaborate with the sales team to meet targets: The associate will work closely with the sales team to ensure that targets are being met and to coordinate efforts in securing new business opportunities.Skills and Expectations:- Strong communication skills: The candidate should have excellent communication skills, both verbal and written, to effectively reach out to potential clients and present our services.- Proactive and organized: The Business Development Associate should be proactive in seeking out new clients and organized in managing their tasks and schedule effectively.- Ability to work independently and as part of a team: The candidate should be able to work independently to research potential clients, but also collaborate effectively with the sales team to meet targets.- Basic understanding of sales principles: While no prior sales experience is required, a basic understanding of sales principles and strategies would be beneficial for the role.- High school diploma or equivalent: The candidate should have a minimum education level of 12th pass to qualify for this role.

Job Description:Join our team as a Customer Support Executive where you'll play a vital role in ensuring our customers receive prompt and high-quality assistance. Your responsibilities include resolving customer queries efficiently, explaining company policies and benefits, and maintaining overall customer satisfaction. Here's what the role entails:Responsibilities:Address assigned customer calls promptly and work towards effective resolutions.Strive to deliver exceptional customer experiences consistently.Provide speedy and efficient solutions to customer issues.Mandatory Requirements:Good English Communication SkillsGraduates Perks/Benefits:Enjoy a supportive and enriching work environment.Lucrative incentive structure to recognize your efforts.Free TransportFree Accommodation for up to 6 months for candidates who reside out of Raipur & Naya RaipurComprehensive health insurance, PF, and ESI coverage provided.Salary:15000/- (monthly CTC)About Us:Established in 2012, Square Business Services Pvt Ltd is a prominent provider of professional services based in Hyderabad, India. Originally focusing on skill development and staffing, we have evolved into the preferred recruitment partner for numerous corporations in the twin cities. Our expertise spans finance & accounting, BPO, customer experience, and various other professional domains, catering to both domestic and international sectors. With a workforce exceeding 10,000 and certifications in ISO 9001 & 27001, we are dedicated to delivering exceptional service and surpassing expectations.

Job Description:We are seeking a dedicated and friendly Customer Support Representative to join our team. In this role, you will assist customers by addressing their queries, troubleshooting issues, and providing solutions via phone, email, or chat. You will ensure a positive customer experience and offer exceptional service to meet customer needs.Key Responsibilities:Respond to customer inquiries and resolve complaints promptly.Provide product/service information and assist with troubleshooting.Maintain high customer satisfaction levels.Document customer interactions and follow up when necessary.Qualifications:Excellent communication and problem-solving skills.Ability to remain calm and patient in challenging situations.Previous experience in customer service is a plus but not required.

Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.

Cabin crew, also known as flight attendants, are responsible for the comfort and safety of passengers on an airplaneGreeting passengersWelcoming passengers as they board and exit the plane, and showing them to their seats Providing servicesServing food and drinks, answering questions, and supplying passengers with newspapers, magazines, and in-flight entertainment Enforcing safetyEnsuring passengers follow safety measures before, during, and after takeoff, and demonstrating emergency equipment and safety procedures Handling emergenciesIntervening in normal and emergency situations, such as turbulence, medical issues, or evacuations

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Required customer service executive who are capable to handle the customer and take reviews regarding quality service.

Job Description DetailVacancy Type - PermanentDepartment - Customer Service Designation - Customer Support AssociateProcess - Voice & Non Voice ( BPO)Client - Ajio / MeeshoLocation - RaipurNo. Of Vacancy - 35Last Date To Apply - 10th Apr,2023Eligibility CriteriaGood Communication Skills 12th, Diploma or Graduation / Freshers18+ Year of Age Any bachelor's degree Good writing skills.He/She should be able to write & speak ( hindi /English)Salary - 8k in hand + Incentive & Night Allowance ( Meesho)10k in hand + incentive + Night allowance ( Ajio)Selection ProcessInterview round with HR.Final Interview round with Technical Team.Address- TechnoTask Bussiness SolutionNew Rajendra Nagar, Golden trade centre,2nd FloorRaipur(Chhattisgarh)

RequirementProcess - voiceLanguage - Hindi & English (Written & Verbal)Basic English language must required.Salary - It depends on your interview. Shift - 9 hoursInterview timing - 10 AM to 5 PM

Respond to customer inquiries and complaints via phone, email, and chat in a timely and professional mannerProvide accurate information about products and services to customersResolve customer issues and complaints in a timely manner and escalate issues to the appropriate team members when necessaryDocument customer interactions and maintain accurate customer recordsContinuously strive to improve customer satisfaction and retention ratesWork collaboratively with other team members to achieve team goals and objectives

Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation

Greet and escort guest's to their tablesPresent menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)Prepare tables by setting up linens, silverware and glassesInform guests about the days specialsOffer menu recommendations upon requestUp-sell additional products when appropriateTake accurate food and drinks orders, using a POS ordering software,order slips or by memorizationCommunicate order details to the Kitchen StaffServe food and drink ordersCheck dishes and kitchenware for cleanliness and presentation and report any problemsArrange table settings and maintain a tidy dining areaDeliver checks and collect bill paymentsCarry dirty plates, glasses and silverware to kitchen for cleaningMeet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)Follow all relevant health department regulationsProvide excellent customer service to guests

Answering phones and explaining the product and services offered by the company.Contacting existing customers as well as prospective customers using scripts.Obtaining customer information and other relevant data.Asking questions to the customer and understanding their specifications.

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