Customer Support Associate

TECHNO-INFOSEC

Respond to customer inquiries and complaints via phone, email, and chat in a timely and professional manner

Provide accurate information about products and services to customers

Resolve customer issues and complaints in a timely manner and escalate issues to the appropriate team members when necessary

Document customer interactions and maintain accurate customer records

Continuously strive to improve customer satisfaction and retention rates

Work collaboratively with other team members to achieve team goals and objectives

Experience : 0 - 1 Years

No. of Openings : 3

Education : Higher Secondary, Secondary School

Role : Customer Support Associate

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India