Customer Service Associate 12th Pass Jobs in Mumbai

As an Air Cargo Executive based in Mumbai, you will play a crucial role in managing air cargo operations. You will ensure that shipments are processed efficiently and in compliance with regulations. **Key Responsibilities:**- *Shipment Coordination:* Manage the scheduling and processing of air cargo shipments, ensuring timely departures and arrivals.- *Documentation Handling:* Prepare and review necessary shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations.- *Customer Interaction:* Communicate with clients to provide updates on shipment status and address any queries or concerns they may have.- *Cargo Tracking:* Monitor the status of air freight shipments using tracking systems and update clients regularly.- *Team Collaboration:* Work closely with warehouse, logistics, and operations teams to facilitate smooth cargo operations from origin to destination.- *Problem Resolution:* Identify and resolve operational issues related to cargo handling or shipping delays, maintaining high service standards.**Required Skills and Expectations:**Candidates for the Air Cargo Executive role should possess excellent communication skills, both written and verbal, to effectively interact with clients and team members. Strong organizational skills are essential to manage multiple shipments and tasks effectively. Attention to detail is crucial for handling documentation accurately. A basic understanding of air cargo regulations and procedures will be beneficial, and candidates should be comfortable using computers and various software tools. A positive attitude, willingness to learn, and ability to work in a fast-paced environment are highly valued. Ideal candidates should have completed their 12th grade and have 0 to 6 years of experience in a similar role.

Customer Service Voice Process, Sales, Banking, Insurance.

Cruise Customer Service Representative (India)Who We AreWelcome to arrivia. We specialize in making brands better through the power of travel. With over 55 years of combined experience, we are a merger of three industry-leading brands -ICE, SOR Technology, and WMPH Vacations. Our offices span both coasts of the US and other global locations, embracing diversity and a passion for travel within our worldwide team.We are committed to building a customer-first culture, offering the best travel experiences at every stage of our customers journey. Our team creates extraordinary memories by delivering innovative solutions and outstanding service. Join our mission to help people travel better and experience more. Adventure awaits you at arrivia!Our Core Values Stay Curious: Explore fresh challenges and embrace learning and improvement. Keep it Real: Earn trust through open, honest, and clear communication. Own it: Seek ways to make an impact and take decisive action. Win Together: Foster a culture of connection and inclusion, enabling everyone to perform at their best.Position OverviewAs a Cruise Customer Service Representative, you will deliver exceptional service and demonstrate sales acumen to upsell travel products. You will be the primary contact for customer inquiries, reservations, issue resolution, and upselling, ensuring a seamless and memorable experience for our clients in a multicultural environment.Key Responsibilities Professionally handle inbound and outbound customer interactions via phone and email. Welcome customers, identify their needs, provide precise information, and recommend suitable products and upsell opportunities through consultative techniques. Manage reservations, including creation, modification, cancellation, and troubleshooting for cruises, flights, hotels, and related travel services. Assist customers with travel documentation, visa requirements, health protocols, and special requests. Resolve complaints and scheduling changes efficiently, coordinating with relevant teams. Maintain confidentiality and comply with company policies, Indian labor laws, and data protection standards. Collaborate effectively with colleagues and utilize various company software systems to ensure quality service. Take accountability for personal monthly sales and service targets and contribute to team goals.Skills & Qualifications Legally eligible to work in India. Minimum high school diploma: bachelors degree preferred. 12 years of experience in customer service, travel, tourism, or hospitality, ideally servicing a US market. Fluent English (verbal and written). Ability to work flexible shifts aligned with US market hours, including evenings, weekends, and holidays. Proficiency in Microsoft Office and rapid learning of ticketing, booking, and CRM systems. Strong organizational skills, attention to detail, multitasking, critical thinking, and patience.Preferred Qualifications Cruise or travel industry experience. Sales experience in a call center. Multilingual abilities to support international guests.Competencies Customer-centric, empathetic, and professional. Sales-oriented with strong consultative upselling ability. Capable of managing stress, prioritizing, and making decisions under pressure. Adaptable, resilient, and a collaborative team player.Compensation & Benefits Maximum gross monthly salary of 32,000, based on experience. Performance-based commissions and incentives. Company-provided transport within specified boundaries. Employee Assistance Program, Referral Program, Enrichment & Recognition Programs. Exclusive employee travel discounts on cruises, hotels, tours, flights, and vehicle rentals.Work Environment Office-based in India (no work-from-home option). Full-time work aligned to US market shifts, including evenings, weekends, and holidays. Provided with company workstation, computer, headset, and licensed software. Primarily sedentary role, with occasional standing or walking. Individual contributor role with direct supervision and frequent task reviews

Key Responsibilities in the BPO Sector:Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.

Role: Outbound Soft Sales / Customer ServiceEligibility: Minimum 12th Pass (Freshers & Experienced both can apply)Age Limit: Up to 35 yearsCommunication: Excellent English communication (V4 quality required)Shift: Day rotational shift (9 hours) with one rotational weekly offSalary: 19,000 21,000 in-hand (Salary starts from Day 1!)

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Title: Customer Service Executive (Full-Time / Part-Time)Company: One Point One SolutionsProcess: SBI Renewal / JFL (Dominos) / Gynoveda (Inbound Process)Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-Time / Part-TimeShift Timing:Rotational / Day Shifts:9:30 AM 6:30 PM11:00 AM 11:00 PM (Any 9 hours rotational)9:00 AM 9:00 PM (Any 9 hours rotational)Work Days: Monday to SaturdayWeekly Off: 1 Rotational OffInterview Mode: Face-to-FaceInterview Time: 10:00 AM 05:00 PMJob Description:One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.Key Responsibilities:Attend inbound customer calls and resolve queries efficiently.Maintain professional communication and ensure high customer satisfaction.Record details and follow standard operating procedures.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Fresher / Minimum 6 months BPO experience.Age Limit: 18 to 35 years.Gender: Male & Female candidates eligible.Language Requirement:Average to good English communicationOR good communication in Tamil, Telugu, Kannada, Kokani, or GujaratiCompensation & Benefits:Salary: 7,000 21,000 (based on shift & language)Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back

Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Interacting with customers to ensure they have a desirable and shareable experience

Position: Business development associateLocation: RemoteReports to: Sales ManagerEmployment Type: Full-TimeAbout Us:Exotic Research Centre is dedicated to fostering entrepreneurship and innovation, supporting startups with market insights and solutions to enhance growth and competitiveness.Sounds like you?You want to work with a fast-growing start-up and dynamic teams.You love business development and sales roles.You want to solve challenging problems in the SMB space.You seek to learn beyond general business development and sales skills.You desire a role that offers continuous growth opportunitiespersonal, professional, and financial.Who Will Be An Ideal CandidateFirst and foremost an ideal candidate would be someone who is good convincing skill..They should act at all times to provide a life-changing experience to our clients.And they should be Task-oriented and Target drivenWhat Are The Job Roles And ResponsibilitiesConnect with our prospective clients over the phone, email, and chat.Recommend and suggest the right product to the client based on their unique requirements and preferences including any extra services that may enhance their experience.Identify the unique needs of each Clients.Skills And QualificationsThings you will need to bring to begin your adventure with us:.Bachelor's degree in any Field.Sales SkillsExceptional communication and interpersonal skills.Strong negotiation and relationship-building abilities.Innate talent for establishing rapport with clients.Commitment to delivering outstanding customer service.Self-motivated and results-oriented.Monthly target - 12 UNIT salesSalary - 3 lpa fixed + 3 lpa variable (incentive).

Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266

Roles and Responsibilities- Approaching clients to sell services- Generating and managing the leads- Researching and reaching out to target companies/ business owners- Connecting with new clients through various sources and creating value for the company- Achieving targets through the acquisition of new clients- Presenting ideas and budgets to the clientSkills Required- 1 Year of professional experience in managing and growing client accounts- 1 Year of experience working within a digital, product or creative agency- Storyteller with superior presentation skills to effectively present and sell ideas to clients- Sound business acumen and negotiation skills.- Be an out-of-the-box thinker and create new avenues for growth- Quick thinking and problem-solving skills- Able to work independently and as a team player- Effective communication, comprehension skills & Active listening skills- Customer focus and result-oriented approach- Ability to build rapport with customers instantly- Good motivator, passionate and confidentWhy Join Us?- Since we are in the business of growing the results of clients very fast, we value the employees equally and they would get the benefits transferred to them as well.- Get Bonus, Incentives & Commission over & above Salary on successfully achieving targets outlined.- Learn better skills & achieve career goals faster.Key Skills: Business Development, Client Acquisition, Lead Generation, Sales Targets

HelloAre you looking for jobSearching for job Wait is overrrKindly give us a call if you are looking for job in BPO / KPO / CUSTOMER SERVICE / BACK END INDUSTRYJobs available ALL OVER MUMBAITie-ups with more than 500 companies, also having renowned companies such as GEBBS, ACCENTURE , MEDUSIND, CONCENTIX , TELEPERFORMANCE , TSI, WIPRO, Skinnsi, Toothsi and many more.HSC FRESHER / EXPERIENCEDGRADUATE FRESHER / EXPERIENCED*JOBS AVAILABLE FOR ONE AND ALL*Salary scale start from 7k - 60k depends on your experience and skills.Training will be provided on*HOW TO CRACK INTERVIEWS?*Contact and watsapp - *9167443507*

TME (Telemarketing Executive Work From Office)Location: -PuneAge: 18- 35Salary: Up to 22kEducation: Graduate pass outExperience: 0-3 years exp can applyResponsibility: Data will be given, need to make outbound calls and sell JD services. Preferable Should have at least 1 year of experience in sales with excellent communication skills.Skill Set Needed:- Go getter attitude Basic knowledge of methods involved in promoting, and selling products or services Outbound calling or sales experience would be an added advantage. Good Convincing Skills Basic Computer Knowledge English, Hindi & Marathi Only Female can applyDocuments1. Aadhar Card, Pan Card, Education marksheet

ROLE- CUTOMER SUPPORT (INTERNATIONAL PROCESS)LOCATION- Thane, Wagle EstateSalary- 35k to 40k +Unlimited IncentivesExperience- 1 year in INTERNATIONAL BPO 5 days working, shift time- 7pm to 4am, CAB FACILITY AVAILABLENeed candidates with US SALES/ RETENTIONS/ COLLECTIONS/ CUSTOMER SERVICEQualificationsCustomer Support and Technical Support skillsExcellent Interpersonal SkillsAnalytical SkillsExperience in resolving customer inquiries and complaintsAbility to provide support to customersStrong communication skills, both written and verbalBachelor's Degree/ Undergraduates

Company Description GC23 founded in 2020 is working as a dynamic group in online business. Founded by CEO Mr. Manik Aggarwal and Co-founded by Madhav Gupta has a leveraged business assisted by an American top health based MNC serving in 160+ nations worldwide.Role DescriptionThis is a remote position for those who can devote 2-4 hours daily on online platforms in part-time category and more than 6-8 hours in full-time to identify and develop new business opportunities in the market. You will be responsible for managing your business pipelines, qualifying leads, and closing deals with customers with the luxury to work from anywhere just by using a smart phone or laptop with good internet. Additionally you will collaborate with the other teams to create and execute marketing strategies. Gaining expertise in the role would require training the new joiners and helping the team to grow the business by the help of online/social media platforms.Qualification- Highly ambitious and self-motivated with a view to do something in life.- Good communication, negotiation, and interpersonal skills- Continuous learner with 18+ age.- Entrepreneurial mindset with strong analytical and problem solving skills.- Aptitude for expansion of own online business.- Team building, team management, and Leadership.- Must have vital skills.- Education - No barJob Description- Complete the training of online business and on expertise train the new joiners.- Generate leads by frequent Ads and promotions, create awareness, recommend, and empower others.- Exploit the online platforms to expand the business and create a base of your own online business.- Attend and host team meetings and training sessions.

About Us: 99 Percentile Coaching Academy is your premier destination for top-notch coaching, featuring a distinguished faculty hailing from IITs, NITs, and seasoned professionals. Specializing in JEE, NEET, and MHT CET for 11th and 12th class students, we're dedicated to providing unparalleled education accessible to all. Join us in our mission to redefine educational standards and make quality learning accessible to all.Responsibilities:*Connect with parents and students over the phone, guiding them on their educational journey and presenting the advantages of our coaching programs and importance of JEE, NEET and MHT-CET entrance exams.*Coordinate and facilitate demo classes led by our esteemed faculty to showcase the efficacy of our teaching techniques.*Close sales by addressing concerns and persuading parents to enroll their child in our programs.Requirements:*Excellent communication skills and a warm phone demeanor.*Ability to work independently and manage time effectively.*Sales or customer service experience is beneficial.*Familiarity with JEE, NEET, or MHT CET exams is advantageous.*Edtech/Academic Counselling background is preferred.*Part time and full time both can apply but if currently working full time should be able to dedicate atleast 2-3 hours a day.Benefits:*Competitive 20% commission on every sale, with payments credited in your bank account within 3 days.*Flexible working hours for optimal work-life balance.*Opportunities for professional growth in a supportive environment.*Join a team committed to making a tangible impact on students' lives.Join us at 99 Percentile Coaching Academy and be part of a dynamic team committed to excellence in education. To apply please send your updated resume.

HelloAre you looking for jobSearching for job Wait is overrrKindly give us a call if you are looking for job in BPO / KPO / CUSTOMER SERVICE / BACK END INDUSTRYJobs available ALL OVER MUMBAITie-ups with more than 500 companies, also having renowned companies such as GEBBS, ACCENTURE , MEDUSIND, CONCENTIX , TELEPERFORMANCE , TSI, WIPRO, Skinnsi, Toothsi and many more.HSC FRESHER / EXPERIENCEDGRADUATE FRESHER / EXPERIENCED*JOBS AVAILABLE FOR ONE AND ALL*Salary scale start from 7k - 60k depends on your experience and skills.Training will be provided on*HOW TO CRACK INTERVIEWS?*Contact and watsapp - *9167443507*

BPO, Customer service representative (Insurance Sales)