Customer Relationship Manager Job Vacancies in Karnataka

SME Relationship Manager Company: Talent Zone ConsultantJob Title: Senior SME Relationship Manager / SME Lending Relationship ManagerExperience: 8-10 YearsLocation: Bangalore / Mysore / ChennaiEmployment Type: Full-timeJob SummaryTalent Zone Consultant is looking for an experienced SME Relationship Manager with 8-10 years of experience in SME lending, business banking, NBFC, FinTech or financial services.The ideal candidate will be responsible for SME customer acquisition, credit assessment, loan sourcing, portfolio management and revenue growth. The role requires strong knowledge of working capital, business loans, term loans and secured/unsecured SME lending, along with the ability to build long-term relationships with SME clients.Current SME banking roles in Bangalore emphasize acquiring, growing and retaining profitable SME portfolios, structuring appropriate credit facilities and managing portfolio returns.Key ResponsibilitiesAcquire new SME/MSME customers through direct sourcing, referrals, channels and market outreach.Develop and maintain strong relationships with SME business owners, promoters and key decision-makers.Manage the complete lending lifecycle from lead generation to sanction and disbursement.Understand customer business models, financial requirements and working-capital needs.Conduct preliminary credit assessment and financial analysis of SME borrowers.Analyse financial statements, cash flows, banking transactions and repayment capacity.Prepare and coordinate credit proposals and loan documentation with Credit and Risk teams.Handle Working Capital Loans, Term Loans, Business Loans, LAP and other SME lending products.Coordinate with Credit, Operations, Legal, Risk and Collections teams for timely processing and disbursement.Manage and grow an existing SME lending portfolio while maintaining portfolio quality.Track customer repayment behaviour, exposure, delinquency and credit risk.Identify cross-sell and up-sell opportunities across lending, payments, cash management and other financial products.Achieve monthly/quarterly acquisition, disbursement, revenue and portfolio growth targets.Build relationships with DSAs, channel partners, brokers and referral networks.Monitor market trends, competitor offerings and emerging SME financing opportunities.Ensure compliance with internal policies, KYC requirements, credit guidelines and applicable regulations.Required SkillsCore Skills:SME Lending, MSME Lending, Business Banking, Credit Assessment, Credit Analysis, Loan Processing, Loan Origination, Customer Acquisition, Portfolio Management, Relationship Management, Business Development, Financial Analysis, Financial Statement Analysis, Working Capital Loans, Term Loans, Business Loans, LAP, Secured Lending, Unsecured Lending, Credit Appraisal, Credit Underwriting, Risk Assessment, Portfolio Growth, Revenue Growth, Cross Selling, Upselling, Channel Management, DSA ManagementAnalytical / Technology Skills:Financial Modelling, Credit Risk Analysis, Banking Analysis, Cash Flow Analysis, MS Excel, CRM, MIS Reporting, Portfolio Analytics, Business AnalyticsSoft Skills:Client Relationship Management, Stakeholder Management, Negotiation Skills, Communication Skills, Presentation Skills, Business Acumen, Market Development, Problem Solving, Target OrientationCandidate Profile8-10 years of experience in SME/MSME lending, business banking, NBFC, FinTech or financial services.Strong track record in SME customer acquisition and portfolio management.Hands-on experience in credit assessment and loan processing.Good understanding of financial statements, cash flow and borrower creditworthiness.Experience handling working capital and term lending products is preferred.Candidates with experience managing high-value SME portfolios will be preferred.Strong ability to acquire new customers while retaining and expanding existing relationships.Experience working with Credit, Risk, Operations and Collections teams.MBA/PGDM in Finance/Marketing or equivalent qualification preferred.

We are looking for a dedicated Customer Relationship Officer to join our team in Kengeri, Bangalore. This role is ideal for individuals with a passion for customer service who are looking to start or develop their careers in a supportive environment.As a Customer Relationship Officer, you will be responsible for managing customer interactions and ensuring a high level of satisfaction. Key responsibilities include:1. Handling Customer Queries: You will respond to customer inquiries through phone, email, or in-person, providing accurate information and resolving issues promptly.2. Building Relationships: Establish and maintain positive relationships with customers to foster trust and loyalty, encouraging repeat business.3. Documentation and Reporting: Maintain accurate records of customer interactions and transactions in order to track issues and ensure effective follow-up.4. Feedback Collection: Gather customer feedback to identify areas for improvement and relay this information to the management team for service enhancement.To succeed in this role, candidates should possess excellent communication skills, a friendly and approachable demeanor, and the ability to handle customer complaints with patience and professionalism. A strong willingness to learn and the ability to work as part of a team are also essential. Previous experience in customer service is beneficial but not mandatory, making this a great opportunity for fresh graduates or individuals looking to start their careers.

High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred.Proven experience in sales or a related field, with a track record of meeting or exceeding sales targets.Excellent communication and interpersonal skills to build strong relationships with customers.Strong negotiation and persuasion skills.Ability to work independently and as part of a team in a fast-paced environment.Proficiency in CRM software and Microsoft Office Suite.A proactive attitude, with a desire to learn and grow in the role.Pl inbox the Cv to richa@gtalentpool.com

Drive Store Success: Meet monthly revenue targets, monitor store KPIs, and implement local marketing strategies to boost foot traffic.Lead and Inspire: Recruit, onboard, schedule, and coach a passionate team dedicated to clean living and exceptional service.Cultivate Community: Engage with customers directly, share product knowledge, and resolve feedback to build a loyal local following.Master Inventory Control: Manage supplier relationships, optimize ordering of fresh produce, and implement waste-reduction (shrinkage) protocols.Maintain Visual Excellence: Ensure the store, produce displays, and wellness aisles look vibrant, clean, and fully stocked at all times.Ensure Compliance: Oversee strict food safety, sanitation regulations, organic certification standards, and local health guidelines.Key RequirementsExperience: 3+ years in grocery retail management, with strong preference for natural foods, organic, or specialty retail environments.Passion: Genuine interest in healthy living, sustainability, and organic wellness trends.Operational Skills: Proven mastery of inventory forecasting, margin management, and POS tracking software.Leadership: Exceptional communication skills with a proven track record of building and motivating highly collaborative teams.Flexibility: Availability to work open, close, and weekend shifts as needed to support operations.

We are seeking a motivated Relationship Manager to join our team in Bangalore. In this role, you will be responsible for building and maintaining strong relationships with clients while ensuring their needs are met.- Client Relationship Management: Develop and maintain strong relationships with existing clients to understand their needs and provide effective solutions.- Client Onboarding: Guide new clients through the onboarding process, ensuring they have a smooth start and understand the services offered.- Communication: Serve as the main point of contact for clients, providing clear information and updates on products, services, and any issues that arise.- Problem Solving: Address client concerns and complaints promptly, working towards solutions that enhance client satisfaction.- Sales Support: Collaborate with the sales team to identify opportunities for upselling and cross-selling additional services that could benefit the client.- Market Analysis: Stay informed about market trends and competitor offerings to provide clients with relevant insights and recommendations.Required Skills and Expectations:The ideal candidate should have 1 to 4 years of experience in a client-facing role. Strong communication and interpersonal skills are essential for building rapport with clients. You should be able to manage multiple client accounts effectively and possess strong problem-solving abilities. A proactive attitude and a willingness to learn are important, as well as the ability to work well in a team-oriented environment. Familiarity with CRM software would be an added advantage.

We are looking for a dedicated Customer Relationship Manager to join our team in Kumbalgodu. The ideal candidate should be a female professional with 1 to 2 years of experience in customer relations.Key Responsibilities:- Manage Customer Accounts: Establish and maintain strong relationships with clients to understand their needs and ensure satisfaction. This helps in building trust and loyalty.- Resolve Customer Issues: Address any concerns or complaints from customers promptly and effectively. Providing quick solutions enhances the customer experience.- Communicate with Clients: Regularly reach out to customers via calls, emails, or in-person meetings. Effective communication keeps customers informed and engaged with our services.- Analyze Customer Feedback: Collect and assess feedback from clients to identify areas for improvement. Understanding customer opinions is crucial for enhancing services.- Coordinate with Internal Teams: Work closely with sales and support teams to ensure a smooth flow of information. Collaboration helps in meeting customer expectations better.Required Skills and Expectations:The successful candidate should possess excellent communication skills and a strong ability to build relationships. Previous experience in customer service or account management is necessary to understand client needs effectively. A proactive attitude and problem-solving skills are essential for quickly addressing customer concerns. Candidates should be organized and detail-oriented to manage multiple customer accounts efficiently. Familiarity with CRM software is a plus, as it helps in tracking customer interactions and improving service delivery.

Drive Sales, Acquire Clients, & Achieve Monthly Business Targets.If You are Interested Please Share Ur Cv

Virtual Relationship Manager - Banking SalesLocation: Krishnarajapura, BengaluruJob Type: Full-Time Work From OfficeEligibility:Any Graduate (B.Tech/BE not eligible)Freshers & Experienced (0-3 Years)Age: 18-30 YearsEnglish + Any 1 Language (Hindi/Tamil/Kannada/Malayalam)Salary:Freshers:

We are looking for a Customer Care Executive to join our team in Dharwad. This full-time position allows you to work from home and is ideal for freshers with a minimum education level of 12th pass.Key Responsibilities:- Respond to Customer Inquiries: Answer customer questions via phone, email, or chat and provide accurate information about products and services.- Resolve Issues: Handle customer complaints and concerns effectively, ensuring that each issue is addressed promptly and satisfactorily.- Maintain Customer Records: Keep detailed records of customer interactions in the system, noting issues and resolutions for future reference.- Provide Feedback: Share customer feedback and suggestions with the team to improve service and enhance customer satisfaction.- Assist with Orders: Help customers place, modify, or cancel orders, ensuring a smooth and positive ordering experience.Required Skills and Expectations:- Communication Skills: You must possess strong verbal and written communication skills to interact effectively with customers.- Problem-Solving Ability: A good customer care executive should be able to think quickly and find solutions to customers problems.- Technical Skills: Basic computer skills and familiarity with online communication tools are necessary for this role.- Empathy and Patience: You should understand customer needs and approach each interaction with kindness and patience.- Team Player: Ability to collaborate with colleagues and contribute positively to the team environment is essential. This role is perfect for individuals who are eager to begin their career in customer service and have the drive to learn and grow.

As a Regional Sales Manager, you will be responsible for driving sales growth and managing customer relationships within your region. Your role will involve leading a team of sales representatives to meet and exceed sales targets.Key Responsibilities:- Develop Sales Strategies: Create effective sales plans tailored to the regional market to boost overall sales performance and enhance growth opportunities.- Manage Sales Team: Lead and mentor a team of sales representatives, ensuring they are motivated and equipped with the tools and training needed to succeed.- Analyze Market Trends: Stay informed about industry trends and customer preferences within your region to make data-driven decisions and strategies.- Build Customer Relationships: Establish and maintain strong relationships with key clients and stakeholders to foster loyalty and encourage repeat business.- Monitor Performance Metrics: Track sales performance against targets and provide regular reports to upper management, identifying areas for improvement and success.- Conduct Training Sessions: Provide ongoing training and development opportunities for the sales team to enhance their skills and knowledge of products and services.Required Skills and Expectations:Candidates should have 1 to 7 years of experience in sales or a related field, along with a higher diploma or advanced qualification. Strong leadership and communication skills are crucial for this role. Candidates should have the ability to analyze data and trends effectively and demonstrate a proven track record of meeting or exceeding sales goals. A proactive approach to building and maintaining customer relationships is expected, along with adaptability to changing market conditions.

About the CompanySquare Yards is India's largest integrated real estate platform, providing services across Property Search & Discovery, Transactions, Mortgages, Home Furnishing, Rentals, Property Management, Interior Decor, Smart Home Construction, Legal Services, 3D Home Tours, and Easy Home Loans.Key ResponsibilitiesHandle end-to-end sales of new and vacant properties through CRM-generated leads.Generate and conduct site visits for interested customers.Understand customer requirements and recommend suitable properties.Manage negotiations with buyers and ensure timely deal closures.Achieve weekly targets of 5-6 prospective site visits.Maintain customer relationships throughout the sales cycle.Update CRM with customer interactions and sales progress.Required SkillsExcellent verbal and written communication skills.Strong sales, negotiation, and customer relationship management skills.Confident, energetic, and target-oriented personality.Proficiency in MS Office.Fluency in Hindi and English. Knowledge of the local language is an added advantage.EligibilityGraduate in any discipline.Minimum 1 year of sales experience preferred.Candidates currently employed or serving notice period are preferred.Must own a two-wheeler, as the role involves frequent client meetings.:

Job Title: Customer Support Executive Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395

Job Description CROCongratulations! You are selected for interview with Ask Lons IN for various positions. Please find below the walk-in details:Positions Offered: Customer Relationship Officer / Tele callerDate : Monday to SaturdayTime : 10:30AM onwardsYour profile is selectedSalary upto 40K/Month (depends on interview) Location : No. 15, SR COMPLEX, 3rd Floor, 1st Main Road, Moodalpalya Tent Road, Near Moodalpalya Circle, Bengaluru, Karnataka 560072candidates within 15 kms should applyBest Regards,VikramManager

*Generate life insurance business through assigned bank branches. *Build and maintain strong relationships with bank staff and customers.* Generate leads from the bank's customer database and convert them into sales. *Understand customer financial needs and recommend suitable life insurance solutions. *Conduct customer meetings and sales presentations. *Achieve monthly, quarterly, and annual sales targets. *Ensure proper documentation and compliance with company policies. *Provide after-sales service and maintain customer relationships.* Coordinate with branch staff for lead generation and business growth.

We are seeking a Commercial Manager to join our team in the Peenya Industrial Area, ideal for candidates with 2 to 3 years of experience in a relevant field. The role is designed for male candidates, and it allows for a work-from-home setup.Key Responsibilities:- Market Analysis: Conduct thorough market research to identify new business opportunities, helping the company make informed decisions.- Client Management: Build and maintain strong relationships with clients to understand their needs and ensure their satisfaction, which will facilitate repeat business.- Sales Strategy Development: Develop and implement effective sales strategies that align with company goals, enhancing overall market competitiveness.- Financial Oversight: Monitor and manage the budget and financial forecasts, ensuring the company stays profitable and all expenses are justified.- Reporting: Prepare regular reports on sales performance and market trends for senior management, aiding in strategic planning.Required Skills and Expectations:Candidates should have a strong foundation in business management, demonstrated through their educational background in fields like B.A., B.Ed., or relevant degrees. Effective communication skills are essential for interacting with clients and team members. The ideal candidate should possess strong analytical skills to assess market trends and data effectively. A proactive approach to problem-solving and the ability to work independently in a remote setting are crucial. Additionally, experience in sales or customer relationship management will be highly regarded.

Restaurant Captain (or Service Captain) leads the front-of-house service team, ensuring high-quality guest experiences by supervising staff, taking orders, and handling complaints. They bridge the gap between guests and the kitchen, conducting briefings, managing table service, maintaining cleanliness, and training

As a Sales Officer based in Bellary, you will play a vital role in driving sales growth and expanding the customer base. We are looking for a motivated individual with 1 to 2 years of experience in sales and a relevant educational background.Key Responsibilities:- Customer Acquisition: Identify potential customers and build relationships to expand our client base. This involves researching market trends and knowing your competition.- Sales Presentations: Prepare and deliver engaging sales presentations to potential clients. Communicating product features and benefits is crucial to convincing clients to make purchases.- Target Achievement: Meet sales targets set by the management. This requires proactive efforts in understanding customer needs and tailoring sales strategies accordingly.- Market Analysis: Monitor market trends and competitor activities. Staying informed will help you make strategic decisions and adapt your sales techniques.- Reporting: Maintain accurate records of sales activities and customer interactions. Regular reporting ensures transparency and helps in evaluating performance.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills to interact effectively with clients. A proactive attitude towards problem-solving and a results-oriented approach are essential. Familiarity with sales software and Microsoft Office will be beneficial. Additionally, the candidate should be comfortable working in an office setting and collaborating with team members. A professional demeanor and the ability to work under pressure to meet deadlines are also important traits.

Fresher interested in Inside Sales, Sales (B2C) - EdTech industry, Connecting with leads through calls, emails and bringing them for Webinars/Web-series Help B2C Sales team in selling company's course through calling, emails. Build solid prospective leads that exceed the sales goals of the organization Identification of prospective customer's needs and goals, and suggesting an effective course of action regarding the same. Following up with the prospects for collecting feedback and more sales conversions. Ensuring the sales pipeline is full of qualified leads and prospects

We are looking for a passionate Customer Care Executive to join our team in Mysore. This full-time, work-from-home position is ideal for freshers who enjoy helping people and want to start their career in customer service. Key Responsibilities:1. Respond to Customer Inquiries: You will handle incoming calls, emails, and chat messages from customers, answering their questions and addressing their concerns promptly and professionally.2. Provide Product Information: You will guide customers about our products and services, helping them understand features, benefits, and usage to ensure their satisfaction.3. Resolve Issues: You will listen to and investigate customer complaints, working to find quick and effective solutions to any problems they may face.4. Maintain Customer Records: You will update and maintain accurate customer information and interactions in our systems to ensure smooth follow-up and service continuity.5. Promote Company Policies: You will explain company policies, ensuring customers are aware of terms and conditions, which helps to foster trust and transparency.Required Skills and Expectations:Applicants must possess excellent verbal and written communication skills to convey information clearly and effectively. A friendly and empathetic attitude is crucial for providing a positive customer experience. The ability to multitask and stay organized while handling various customer requests is essential. Basic computer proficiency, including familiarity with email and chat platforms, is also required. Candidates should be motivated, eager to learn, and ready to deliver outstanding service.

We are looking for a dedicated Customer Care Executive to join our team in Hubli, India. This full-time position allows you to work from home while providing top-notch support to our customers. Ideal for freshers, this role is a great opportunity to kickstart your career in customer service.As a Customer Care Executive, you will be responsible for handling customer inquiries, providing information about our products and services, and resolving any issues they may have. You will communicate with customers through various channels, including phone calls, emails, and chat, ensuring they receive prompt and accurate responses.Key Responsibilities:1. Respond to Customer Inquiries: Engage with customers to answer questions and provide information about our offerings in a friendly and professional manner.2. Resolve Issues: Identify customer problems and provide effective solutions, ensuring a positive customer experience and retaining their loyalty.3. Maintain Records: Document customer interactions and feedback accurately in our systems, which helps improve service quality.4. Follow-Up: Ensure customer satisfaction by following up on previous interactions and resolving any outstanding issues.Required Skills and Expectations:Candidates must have excellent communication skills, both written and verbal, to effectively connect with customers. A positive attitude and patience are essential traits for handling various customer needs. Basic computer skills are necessary for navigating customer management systems, and the ability to work independently in a remote environment is crucial. A willingness to learn and adapt will greatly enhance your success in this role.

Position: Senior Relationship Manager Experience: 7+ YearsLocation: Bengaluru, KarnatakaEmployment Type: Full-timeJob DescriptionTalent Zone Consultants is looking for an experienced Senior Relationship Manager for a leading BFSI organization in Bengaluru. The candidate will be responsible for managing and growing an existing client portfolio, acquiring new customers, increasing revenue and wallet share, and providing suitable banking/financial solutions.Key ResponsibilitiesManage and deepen relationships with existing corporate, business, HNI or affluent clients.Identify and acquire new-to-bank customers through market mapping, referrals and networking.Drive revenue, portfolio growth, customer acquisition and wallet-share targets.Understand client business/financial requirements and recommend appropriate banking and financial products.Cross-sell products such as loans, working-capital facilities, trade finance, cash management, insurance, investments and other banking solutions.Develop and execute client acquisition and relationship-growth strategies.Conduct regular client meetings, portfolio reviews and business discussions.Coordinate with Credit, Risk, Product, Operations and Compliance teams to ensure smooth delivery of solutions.Prepare business proposals and support credit appraisal/structuring wherever applicable.Monitor portfolio performance, customer satisfaction and potential business/risk issues.Maintain strong knowledge of market trends, competitor offerings and BFSI products.Ensure adherence to KYC, AML, RBI regulations, internal policies and responsible-sales practices.Maintain accurate customer records, pipeline reports and MIS.Meet and exceed individual and team business targets.Candidate Requirements7+ years of relevant experience in Relationship Management, Corporate Banking, Business Banking, Retail/Commercial Banking, Wealth Management, NBFC or Financial Services.Graduate degree required; MBA/CA preferred for corporate/business banking roles.Proven track record of client acquisition, portfolio growth and revenue generation.Strong understanding of banking products and financial solutions.Experience managing high-value/corporate client relationships preferred.Strong negotiation, presentation and stakeholder-management capabilities.Ability to independently manage targets, client portfolios and business development activities.

Position: Senior Medical RepresentativeExperience: 5+ YearsLocation: Bengaluru, KarnatakaEmployment Type: Full-timeJob DescriptionTalent Zone Consultants is looking for an experienced Medical Representative for a leading pharmaceutical/healthcare organization in Bengaluru. The candidate will be responsible for promoting pharmaceutical products, generating prescriptions, developing strong relationships with doctors and healthcare professionals, managing the assigned territory, and achieving sales targets.Key ResponsibilitiesPromote and detail pharmaceutical/healthcare products to doctors, specialists, hospitals, clinics and pharmacists.Conduct regular field visits and maintain effective coverage of the assigned territory.Build and maintain strong professional relationships with doctors, pharmacists, hospitals, stockists and distributors.Achieve monthly, quarterly and annual sales and prescription-generation targets.Conduct product detailing and communicate product benefits, indications and relevant scientific information.Monitor product availability at pharmacies, distributors and hospital counters.Conduct RCPA/market analysis and track competitor products, pricing and promotional activities.Identify new business opportunities and expand the customer base within the territory.Organize and participate in CMEs, doctor meetings, conferences and promotional activities.Support new product launches and execute company marketing strategies.Maintain accurate doctor/customer databases, daily call reports and sales MIS.Provide regular market intelligence and customer feedback to the Area Sales Manager.Coordinate with distributors and internal teams to ensure product availability and smooth order fulfilment. Current Bengaluru MR roles commonly include doctor calls, prescription generation, RCPA, product detailing, distributor coordination and territory sales.Candidate Requirements5+ years of experience in pharmaceutical sales, medical sales or healthcare sales.B.Pharm, D.Pharm, B.Sc., M.Sc., Life Sciences or related qualification preferred.Strong knowledge of pharmaceutical products and relevant therapeutic areas.Existing relationships/network with doctors, hospitals, clinics and pharmacies in Bengaluru preferred.Proven track record of achieving sales targets.Willingness to travel extensively within the assigned territory.Valid two-wheeler and driving licence preferred/required for field-based roles.Kannada and English communication skills preferred for Bengaluru territory roles.