As a Back Office Assistant, you will play a crucial role in supporting the daily operations of our organization. The ideal candidate will have a keen eye for detail, excellent organizational skills, and the ability to work as part of a team. **Key Responsibilities:**- **Data Entry:** Accurately input and update information into the company database. Attention to detail is essential to minimize errors and ensure consistency.- **Administrative Support:** Assist with day-to-day administrative tasks, such as filing, photocopying, and managing correspondence, to keep the office organized and efficient.- **Report Generation:** Create and maintain reports related to various business activities. You will be responsible for ensuring that all reports are up-to-date and presented clearly.- **Inventory Management:** Monitor office supplies and assist in restocking when necessary. Efficient inventory management ensures that all teams have the necessary resources to perform effectively.- **Customer Support:** Provide support to customers by addressing inquiries via email or phone as required. Positive communication skills are crucial for maintaining good customer relations.**Required Skills and Expectations:**Candidates should hold a bachelors degree in any relevant field such as B.A, B.Arch, B.C.A, B.B.A, B.Com, or equivalent. You should possess strong computer skills, particularly in Microsoft Office Suite. Good communication and interpersonal skills are essential for collaborating with colleagues and engaging with clients. Strong organizational skills and the ability to multitask in a fast-paced environment are also important. Candidates with 0-2 years of experience are encouraged to apply.
Data Management Microsoft OfficeCustomer ServiceReceptionist ActivitiesInterpersonal SkillsProblem SolvingTelephone HandlingConvincing PowerAdministrative SkillsCoordination SkillsWritten CommunicationFront DeskOffice WorkPresentableBasic Computer Skills
Job descriptionMaking and answering phone callsArranging appointments for CustomersCoordinating with back-office to offer support to Admin staff.Requirements:Good communication skillsFluent in English and Bengali - written and spokenBasic knowledge of computers0-2 years experience in the healthcare sector preferredRole: Front Office
Aircraft Marshalling Baggage ClaimBaggage HandlingBoarding ProceduresFlight Check-inGate OperationsLost and Found ProceduresMultitaskingPassenger AssistanceSafety RegulationsSecurity ProceduresTeamworkTime ManagementCustomer ServiceProblem SolvingEmergency ResponseConflict ResolutionComputer SkillsAttention to DetailCommunication Skills
Duties and responsibilitiesCheck-in and boarding assistance: Agents operate at check-in counters and boarding gates. Their tasks include:Greeting passengers and checking their tickets and travel documents.Issuing boarding passes and seat assignments.Tagging and processing checked baggage and charging for any overweight luggage.Making public address announcements about flight information and boarding times.Passenger support: They serve as a resource for passenger questions and issues, including:Providing information about flight schedules, gate changes, and airport facilities.Assisting with special requests for passengers who require additional support, such as those with disabilities, unaccompanied minors, and the elderly.Irregular operations: In the event of flight delays, cancellations, or other disruptions, agents are responsible for:Helping with rebooking and alternative travel arrangements for affected passengers.Managing and resolving customer complaints calmly and professionally.Baggage services: When luggage is lost, delayed, or damaged, agents assist passengers with the claim process.Administrative and operational tasks: In addition to customer service, agents perform various behind-the-scenes duties, such as:Preparing flight paperwork.Using computer systems to enter passenger and flight information.Maintaining a clean and orderly work area.
Communication Customer ServiceManagementProblem-solving
As a Branch Executive, your main responsibility is to oversee all operations and activities within your assigned branch. This includes ensuring the branch meets its financial goals, that all employees are properly trained and motivated, and that customer service standards are consistently met. You will also be responsible for developing and implementing strategies to grow the branch's business and increase profitability.Key skills required for this role include:1. Communication: You must have excellent communication skills in order to effectively interact with employees, customers, and upper management.
Customer Relationship MarketingMS CRMCustomer Service Operations
We have vacant of 25 Customer Relationship Manager Jobs in Kolkata for Private Leading Bank, West Bengal,Siliguri, West Bengal,Bardhaman, West Bengal,Paschim Medinipur, West Bengal,Asansol, West Bengal,Assam for Freshers Educational Qualification : Higher Secondary, Other Bachelor Degree, B.A, B.B.A, B.Com Skill Customer Relationship,Marketing,MS CRM,Customer Service Operations etc.
Ground Staff Supervisor plays a crucial role in ensuring smooth operations at the airport. The main responsibilities include coordinating ground staff activities, overseeing ground handling and cargo handling operations, and managing airport ground operations. The supervisor is also responsible for ensuring excellent customer service and handling any issues that may arise.Key skills required for this role include a strong understanding of airport operations, excellent customer service skills, and the ability to effectively manage a team of ground staff.
Sales Executive will be responsible for sourcing business.Should have acumen for Sales.Should have the ability to identify Sales Opportunities.Should be able to manage relationships with Customers / Branches.Achieve assigned targets.The Sales Executive will work very closely with the Team Leader / Sales Manager / Branch.To source Business Asset Products from the Branch Customer base / Open Market.Visiting the Allocated Branch on a daily basis and meeting the Branch staff for the Lead generation and updating the Lead tracker register on a daily basis.Submission of Daily Sales report.
Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131