Customer Care Executive Work From Home Jobs in Visakhapatnam

Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Journey! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join Votiko Solutions Private Limited, a leading entity in the BPO industry, as we seek committed individuals for the position of Call Center Executives. Enjoy the flexibility of working from home while we welcome outstanding talent from all regions of India.Job Responsibilities:1. Lead telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide exceptional customer service through phone calls, emails, and live chat support.4. Consistently exceed performance benchmarks, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer service roles.Working Days: Monday to Friday (Weekends off)Why Join Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every success contributes to your personal and professional development.Are You Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumesto hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

**Job Title:** Customer Care Representative**Location:** [Pan India]**Department:** Customer Service**Reports To:** Customer Care Manager**Position Type:** Full-Time/Part-Time**Job Overview:**We are seeking a dedicated and empathetic Customer Care Representative to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to our customers. As a Customer Care Representative, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.**Key Responsibilities:**- **Customer Interaction:** Serve as the primary point of contact for customers via phone, email, live chat, and social media, addressing inquiries and resolving issues promptly and professionally.- **Issue Resolution:** Identify and troubleshoot customer problems, offering solutions and escalating issues to the appropriate departments when necessary.- **Product Knowledge:** Maintain a thorough understanding of our products and services to provide accurate information and support.- **Record Keeping:** Document all customer interactions and transactions in the CRM system accurately and in a timely manner.- **Feedback Collection:** Gather and relay customer feedback to management for the purpose of improving products and services.Education: High school diploma or equivalent; additional education or certifications in customer service or related fields is a plus.Experience: Previous experience in a customer service or call center role is preferred, but not required.

Candidates good communication skills .Candidates must have basic tally knowledge.

Company :-Binary Infoways Pvt Ltd We are looking for 10 Customer Representative Posts in Raipur Ahmedabad,Raipur Chhattisgarh,Raipur Hisar,Raipur Dehradun,Raipur Road Bilaspur,Raipur Rani Panchkula,Railway New Colony Visakhapatnam with deep knowledge in The candidate will be expected to communicate,Both Male and female candidates will be considered for the job. and Required Educational Qualification is : Other Bachelor DegreeWe are looking for 10 Customer Representative Posts in Raipur Ahmedabad,Raipur Chhattisgarh,Raipur Hisar,Raipur Dehradun,Raipur Road Bilaspur,Raipur Rani Panchkula,Railway New Colony Visakhapatnam with deep knowledge in The candidate will be expected to communicate,Both Male and female candidates will be considered for the job. and Required Educational Qualification is : Other Bachelor Degree

We are looking for candidates in sales (B2B) Specially interacting with CEO / Directors in Client organization with a pleasing personality, boundless energy, and enthusiasm to work in a rapidly growing organizationResponsibilities :- Responsible for Business Expansion- Responsible for business generation through New Accounts in the specified geographical area- Proficiency in contract negotiations, identifying and pursuing new business opportunities, generating sales and handling clients efficiently- Setting targets and take corrective action when needed, review performance with team members- Monitor competitor activities and devise effective counter measures- Handle marketing initiatives and alliances in the assigned territory- Manage customer discovery and establish first connect- Lead hunting and calling on them to schedule a meeting- Physically meet the customers.- Maintain follow-ups over calls to keep building the sales pipeline and maintain healthy relationships with customers- Explain our Offerings in detail. If needed, give them training.- Experience in the overseas education industry would be preferred but not mandatory.Traveling:- Frequent traveling will be required. Both in-city and out-station depend on the favorable zone.- All traveling expenses will be paid by the company at standard industry

Location Work from HOME for now.Head office is based out of We work Chromium, Powai, Mumbai. Working days: 5.5 working days with rotational 1.5 days off (not on Saturday and Sunday)Shifts (subject to change): Operational hours will be from 11 AM to 9 PM, with 1 hour breakJob Summary ? Calling potential customers? Carrying out product demonstration? Follow up on existing prospects and identify new potential prospects? Extend support to potential customersRequired Qualification and Experience? Education: A bachelors degree is required.? Minimum 6 months of experience in calling profile/ pre-sales experience is required? Experience: 1-2 years experience in a calling profile is preferred.? Overall experience must not be more than 2 years.? Have excellent communication skills in English and Hindi.Salary: 3-3.5 lakhs per annumIncentives: upto 10,000 INR per month basis performanceBenefits: Health Insurance, Reimbursement of Mobile bill and Internet billPlease Note: Due to COVID-19 lock down restrictions we are making candidates join remotely. Please ensure if all the candidates have Android mobile phone (version 7+), Laptops or Desktop with web cam and headset (with mic) along with Broadband connection. Phone and internet bills will be reimbursed as per the policy.About Founder: Karan Bajaj, Ex-Discovery CEO

Job Role: Customer Support Executive.Voice Process (Domestic Only). Preferred Languages:Telugu & English.