Customer Care Executive Work From Home Jobs in Chandigarh

As a Customer Care Executive, you will be the first point of contact for our customers, providing support and assistance to ensure a positive experience. This full-time position is suitable for freshers and requires a minimum educational qualification of a 12th pass. You will work from the comfort of your home, contributing to our commitment to excellent customer service.Key Responsibilities:- Handling Inquiries: Address customer questions through phone calls, emails, or chat messages, ensuring all inquiries are resolved efficiently.- Providing Solutions: Listen to customer concerns and provide appropriate solutions, ensuring their satisfaction and building lasting relationships.- Record Keeping: Maintain accurate records of customer interactions in the system, helping to track issues and solutions for future reference.- Feedback Collection: Gather feedback from customers about their experiences and relay it to the team for continuous improvement.- Product Knowledge: Stay updated on company products and services to provide accurate information to customers.Required Skills and Expectations:You should have strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude and a willingness to help are essential, as customer service revolves around making the customer feel valued. Basic computer skills and familiarity with using various software systems are necessary to manage inquiries efficiently. You should also be able to work independently from home, demonstrating good time management and self-discipline. Empathy and patience are key traits that will help you respond to customer needs effectively.

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali

*Job description*Designation: International voice/non-voice process.*Working Days* : 5 days per week.*Shift* : Night shift. (Both sides cab provided).*Salary* : Rs. 21,000 + incentives.(Our jobs require currently only to work from office and not work from home)-Graduate Fresher or experienced-Good verbal & written communications skills-Night shift allowance up to INR 3,000*Required Candidate profile*-Excellent verbal communication skills in English.- Fresher's/experienced- Undergraduate with experience or Graduate- Professional in conduct/behavior, appearance and communication- Reliability in terms of attendance and timing- Flexible for 24x7 shifts- Should be fully vaccinated- Should not have any commitments part time courses, regular studies tuitions, etc. that hamper work performance*For walkin-*-Please carry all your document(education/experience)-Aarogya Setu app must be installed on phone with fully vaccination certificate

Responsibilities: Customer Care II Problem Solving Managing incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken Follow up to ensure that appropriate actions are taken on customer requests Refer unresolved customer grievances or special requests to designated departments for further investigation

Roles and Responsibilities:Candidate will maintain relationships with existing clients and engage with prospective clients.Ensure all contact information is accurate and maintained updatedWork with the team to develop and implement lead management processEnsure continuous updates and appropriate levels of product knowledgeDevelop relations between company and client following details to ensure quick response to identified problems.Schedule advance working appointments and respond promptly.Desired Candidate Profile:Completed a Bachelors or a Masters degree in Sales, Marketing, Mass Communication, Journalism or a relevant field.Sound knowledge of MS Office.A passion for learning new things.Excellent English language skills both oral and written.Excellent Hindi language skills both oral and write.Experience in calling -SalesSelf-motivation to meet and exceed goals and the ability to work in a fast- paced environment.Excellent project and deadline management skills.Highly motivated, quick-learner, self-starterPatient and friendly personalityTeam playerGood time-management skillsGreat interpersonal, communication, presentation and negotiation skillserks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunitieserks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunitieserks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunitieserks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunitieserks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunitiesPerks and Benefits:Medical insurance coverFlexible working environmentWork from home opportunities

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