If you want to make a career in the travel industry, and want to have international Air travel related exposure, here is a golden opportunity for you.About the companyI Fly Now is an outsourced call center of Gaura Travel, (gauratravel.com.au) which is one of the leading Airline ticketing agencies in Australia. We are located at Wagle Industrial Estate, Thane. We are an Airline Ticketing company where we guide passengers to book tickets online and also calibrate ticket sales phone calls of Air travel passengers, travelling from Australia to India & vice versa.What do we do ?1.We assist passengers to book their Air ticket through our website.2.After booking the ticket, we assist passengers with their queries and ticket changes through our customer service call centre.3.We calibrate/audit the sales calls and customer service calls and score them.4.We provide feedback to the sales agents and CS agents to improvise the service. Whom do we want ?1.You should be over 18 plus years old.2.Have basic computer knowledge.3.12th pass or Graduate.4.Good English communication skills.5.Candidates located in or close by to Thane will be preferred.6.Ready to work in shift of 5.00 am to 2.00 pm or 2.00 pm to 11.00 pm7. Candidates having experience in BPO/ Call centre with English communication skills will be given preferenceWhat do you do?1.Answer inbound /outbound calls.2.Solving customer queries.3.Updating data with software or excel.4.Reporting about call details to manager.5.Any other work assigned by your reporting manager.6.Following communication protocols, rules and policies.What do you get?1.Permanent job.2.Shift allowance. 3.Early attendance allowance. 4.Free On The Job training.5.No salary bar for the right candidate.