Customer Care Executive Fresher Jobs in Turbhe Midc

Make inbound & outbound calls to customers to provide information about their insurance premiums.- Inform customers about due dates and send reminders.- Maintain accurate records of customer interactions and transactions.- Fluent in Hindi and Marathi languages for effective communication with customers. WhatsApp Your CV @HR Renuka - 9892897992

As a Customer Care Executive, you will be the first point of contact for our customers. You will handle inquiries, provide information about our products and services, resolve issues, and ensure customer satisfaction. Your role is crucial in maintaining a positive image of the company and building lasting relationships with customers.Key Responsibilities:Customer Interaction:Answer incoming calls, emails, and chats from customers.Provide accurate and timely information regarding products, services, and order status.Handle customer inquiries and resolve complaints with professionalism and efficiency.Issue Resolution:Identify and escalate complex issues to the appropriate departments.Follow up with customers to ensure their issues are resolved satisfactorily.Document customer interactions and issues in the CRM system.Product Knowledge:Stay updated on product and service information.Educate customers on new products, services, and promotions.Provide troubleshooting assistance for products and services.Customer Relationship Management:Build and maintain positive relationships with customers.Gather customer feedback and relay it to the relevant departments.Proactively identify opportunities to enhance customer satisfaction.Administrative Tasks:Maintain accurate records of customer interactions.Prepare reports on customer interactions and activities.Participate in training sessions to improve product knowledge and customer service skills.

We are looking for 50 Customer Service Executive Posts with deep knowledge in BPO, Call Center, and Required Educational Qualification is : Higher Secondary

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Urgent opening into collection processLinguistic requiredBengali, Gujarati,Telugu,Tamil, Oriya, Asami,Malayalam,Bengali Salary between 13k Inhand to 14k inhandHSC freshers welcome Job location - Turbhe Fix day shift 1 Rotational week offCentralise pick-up and drop available Amazing growth opportunities into 6 months

Urgent requirement in Medical Billing process(AR Calling, Payment Posting, RCM)Freshers for Medical Billing also welcomeBPO experience will add valueNight shiftSat-Sun fixed offCab facility