Customer Care Executive Fresher Jobs in South Delhi

If youre passionate about fieldwork, love connecting with people, and want to achieve financial growth, this role is made for you!, This is your chance to combine adventure with earning potential. Step out of the office, work independently, and be the face of impactful collections while staying rooted in your city.Incentives upto 9000Bonus 2900Petrol allowance 4000Candidate must have bike , RC and driving licenseWork from your own location

Calling profile. Calls received from the customer and giving solutions from that question

Job Brief:Greetings from EREKRUT RECRUITMENT MADE EASY. We are looking for smart candidates who can join our team. We are looking for an enthusiastic Telesales Representative to contribute our company. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.ResponsibilitiesAssisting in resolving customer complaints/disputes.Providing information to customers.Making recordings of all the phone calls.Maintaining the database of the customers on a regular basis.Has to submit daily reports.RequirementsWork experience as a Tele-caller, Tele-Marketer, or a similar role in the Sales Department.Strong organizational skills.Ability to work in a team or individually as and when required.Ability to manage and handle multiple tasks.Outstanding problem-solving skills.Excellent communication skills.Able to multitask.

Providing the customer with information about a company's products or services in order to create interest in the brandHelping telesales teams identify and qualify potential sales leadsProviding reliable and actionable data to support the telesales team to increase efficiency and productivityPre-qualifying prospects to make the work of sales teams easierGenerating repeat business by promoting new offers to customersConverting customer inquiries into sales opportunitiesProviding market research through outbound callingSurveying customer satisfaction

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify donors needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage donors by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayMeet personal/team qualitative and quantitative targetsSolve problems of donors,