Customer Care Executive Fresher Jobs in Dapodi

We are looking for a Customer Service Executive to join our team in Dapodi. The ideal candidate will play a crucial role in ensuring customer satisfaction and providing support for various customer inquiries.**Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing accurate and timely information to help resolve their issues.- **Product Knowledge:** Stay updated on the company's products and services to offer knowledgeable advice and solutions to customers.- **Handle Complaints:** Address customer complaints professionally and work towards a resolution that satisfies both the customer and the company.- **Document Interactions:** Maintain clear records of customer interactions and transactions to track issues and ensure follow-up where necessary.- **Collaborate with Teams:** Work with other departments to improve customer service processes and enhance overall customer experience.**Required Skills and Expectations:**- Candidates should hold a B.Com degree and have 0 to 5 years of experience in customer service or related roles.- Strong communication skills in English and local languages are essential for effective customer interaction.- The ideal candidate must be friendly, patient, and able to handle difficult situations with professionalism.- Proficiency in using computer systems and customer service software is expected.- A good understanding of customer service principles and practices will be an advantage.- Candidates must be willing to work full-time from our office in Dapodi and possess a positive attitude towards teamwork and problem-solving.

VacancyCompany:- Himgiri Hire Purchase Ltd.Position:- Customer Care Executive (Indoor-Front Office Executive)Qualification:- Graduate Any Stream(B.com./B.B.A/ B.A/any Graduate)Fresher also apply with Good Communication in Marathi, Hindi, English.Salary :- Rs. 14000 to 15000 (Depending on the interview)Interview Place (Fugewadi)Mobile No. 8600377591Sapphire Complex, Near. Ashok HotelShop No. 8, Fugewadi (Dapodi)Pune 411012.Nr. TVS Two wheeler showroom, Himgiri Gold Loan- 1st flour (For Your Reference & Information)

The Role For Customer Service Executive ( CSE ) Will Be, Handling Gold Loan Department, Processing A Gold Loan, Gold Assessment, Valuation, Loan Formalities, Cash Activities, Interest Payment, Renewal Of Loans Etc.

Position:- Customer Care Executive (Indoor-Front Office Executive)

Job descriptionCustomer Sales executiveNeed a qualified applicant with B.com / BBA graduate or any field related to finance. More than 1 year of experience with knowledge of customer handling. Basic understanding of computer technology. Preferred close to the location with a self-owned transportation facility, can travel to other branches if required. Understanding of the language Marathi. An experience with a gold loan company will be an additional benefit